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New Street Serviced Apartments Luton

Property class: 3.5

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Sundeck - New Street Serviced Apartments Luton (Luton)
Gym - New Street Serviced Apartments Luton (Luton)
Studio | Hypo-allergenic bedding available, desk, iron/ironing board (on request) - New Street Serviced Apartments Luton (Luton)
Theater show - New Street Serviced Apartments Luton (Luton)
Studio | In-room dining - New Street Serviced Apartments Luton (Luton)
Take advantage of a rooftop terrace, a garden, and laundry facilities at New Street Serviced Apartments Luton. In addition to a gym, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Gym
  • Business services
  • Laundry

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Hypo-allergenic bedding available, desk, iron/ironing board (on request)

Suite, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Studio

Studio | Hypo-allergenic bedding available, desk, iron/ironing board (on request)

Studio

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Luton, New Street Serviced Apartments Luton is in the city center. Verulamium Museum and St Albans Museum + Gallery are cultural highlights, and some of the area's attractions include Woburn Safari Park and Woodside Animal Farm. Hertfordshire County Showground and Harpenden Leisure Centre are also worth visiting. Visit our Luton travel guide
Map
4-7 New Street, Luton, England, LU1 5DE

What's nearby

  • Grosvenor Casinos
    4 min walk - 0.3 miles
  • Luton Mall
    6 min walk - 0.3 miles
  • University of Bedfordshire
    6 min walk - 0.4 miles
  • Stockwood Discovery Centre
    16 min walk - 0.9 miles
  • Kenilworth Road Stadium
    20 min walk - 1.1 miles

Getting around

  • Luton Station
    13 min walk
  • Luton Airport (LTN)
    9 min drive

Restaurants

  • The Bailie
    4 min walk
  • The Black Horse
    4 min walk
  • Red Chilli Flavours of India
    5 min walk
  • Off the Wall Luton
    5 min walk
  • KFC
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

Is New Street Serviced Apartments Luton pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at New Street Serviced Apartments Luton?

Check-in start time: 3 PM; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at New Street Serviced Apartments Luton?

Check-out is at 10 AM.

Where is New Street Serviced Apartments Luton located?

Located in the heart of Luton, this hotel is within a 10-minute walk of Grosvenor Casinos, Luton Mall, and University of Bedfordshire. Cineworld Luton and Stockwood Discovery Centre are also within 1 mi (2 km). Luton Station is 13 minutes by foot and Luton Airport Pkwy Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

New Street Serviced Apartments Luton Reviews

7.4

Good

7.8

Cleanliness

7.2

Location

7.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 7 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

Reviews

Verified review

2/10 Terrible

Verified traveler

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in had no pillow cases just two yellow stained pillows and two small pillow squares which were worn with stains and holes the front door was broken and they had to send a nan out three hours after check in to fix it. No parking only on a housing estate over the toad. Reception said it wasn’t their responsibility to sort pillows so had to go and buy new ones in primark and bedding and towels as only one small towel was alicaited . This is not what you expect when after a long journey checking in somewhere only to have to go and buy your own bedding . Don’t stay here .!:
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely apartment, bad bed.

Really nice apartment, but you can hear everybody in the adjacent rooms and very loud in the corridors. Possibly one of the most uncomfortable beds I've ever slept on. If the bed had been comfortable, I could have ignored the noise levels.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities

Great value

Surprisingly nice for the price
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Adrienne

Disliked: Property conditions & facilities, room comfort

You get what you pay for

Bed wasn’t very comfortable and small. Location isn’t really the greatest if you’re spending most of your time in London. Dishes were also not very clean.
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable apartment with good amenities

The apartment was very clean and modern. Service at hotel reception was good. However, I feel that the apartment owners should either change their address in Hotels.com or should include a door at the address included in Hotels.com. In the Hotels.com website, the address given was 4-7 New street but the actual address where the reception was situated is 4, Dumfries street. This caused initial hiccup for my stay. There was no parking, which could be a problem to those travelling by car.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities

Good stay , comfortable room.

Was good value. Student accommodation basically , new build and clean , would stay again as better value and room facilities than a budget hotel for sure .
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service

very basic

it was very basic with small bed and no tv in room
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Not worth the money.

The rooms were very modern and up to date but lacked the basic essentials. The “free toiletries” were half used bottles of soap and shampoo. The shower flooded the bathroom several times. I also noticed that we had no bin in our room and requested one I was shocked when the receptionist said “we can’t do anything. Use the one in the kitchen” which was several doors away from our room. Our room also had no tv, & hadn’t been cleaned properly as we noticed other people’s belongings were on the floor still.
Stayed 3 nights in Oct 2018
Verified review

6/10 Okay

Paul

Liked: Cleanliness

New street serviced apartments.

I expected the apartments to be of a basic standard due to the price. The pictures showed a good standard of room an amenities, including TV, microwave etc. However the room had no amenities. A TV should at least be supplied.
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Mel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

basic but good location

Check-in lady lovely but apparently only helping out from the place next door. Room/bathroom clean & tidy - spacious for student-like accommodation. Items missing from kitchen (only one mug & one fork), no DVD player (as advertised). Free toiletries consisted of some liquid hand soap. Not even any toilet roll!!! Cleaners let themselves in at 9.15 despite check out being later. Nowhere to leave key card on check-out except place next door who didn’t want to know about problems.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

You get what you pay for

This hotel is reasonably priced for the area and the standards roughly match the price. It's pretty clean but not spotless. It has the bare minimum required for a stay; there's towels, cutlery and utensils. The front desk is good and they are friendly and helpful. The gym is quite small but is well equipped for a decent workout.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant

Very clean and well maintained. Great staff would definitely recommend and stop again
Stayed 4 nights in Sep 2018
Verified review

10/10 Excellent

Verified traveler

Nice with a really good gym

Nice, clean, professional and helpful attendant. Really good gym
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Mduduzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lut

Place is safe, new and amazing absolutely loved it
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Roman

Disliked: Cleanliness, staff & service, room comfort

A fuir!

Hotel à l’accueil peu acceuillant. Difficile a trouver. Etat des parties commune ok... La chambre n’etait pas propre, pas de serviette de bain, pas de savon. Toillet salle avec trace d’excrément est d’urine. A fuir!
Stayed 1 night in Aug 2018
Verified review

4/10 Poor

Hassan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Had to wait 2 hours as no one informed me of book in time
Stayed 1 night in Jul 2018
Verified review

4/10 Poor

Marion

Liked: Staff & service
Disliked: Room comfort
Wifi was not free and building is very confusing room was also small and very basic compared to the standard in the photos
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018