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The Lusaka Hotel

Property class: 3.5

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Photo gallery for The Lusaka Hotel

A swimming pool with a stone wall and palm trees, surrounded by a patio area with outdoor seating. - The Lusaka Hotel (Lusaka)
A bedroom with a bed, a wicker chair, a wooden table, a TV on a shelf, and a bedside lamp. - The Lusaka Hotel (Lusaka)
A hallway with tiled flooring, potted plants, and red decorations. - The Lusaka Hotel (Lusaka)
An outdoor patio with a glass table and chairs, surrounded by brick walls and a pool. - The Lusaka Hotel (Lusaka)
A restaurant with brick arches, tables set with white tableware, and a Christmas tree in the background. - The Lusaka Hotel (Lusaka)
Consider a stay at The Lusaka Hotel and take advantage of free continental breakfast, a poolside bar, and a terrace. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free WiFi in public areas.

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Restaurant
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

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Room options

View all photos for Sable

A bedroom with a bed, a wicker chair, a wooden table, a TV on a shelf, and a bedside lamp.

Sable

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Lusaka is home to The Lusaka Hotel. Lusaka National Park and Freedom Statue reflect the area's natural beauty and area attractions include Lechwe Trust Art Gallery and Game Rangers International Elephant Orphanage Project. Visit our Lusaka travel guide
Map
Corner Cairo / Katondo, Lusaka, 10101

What's nearby

  • A statue of a man with raised arms in front of a building with vertical lines and the word "FREEDOM" on the gate.
    Freedom Statue
    19 min walk - 1.0 mile
  • Lusaka City Market
    9 min walk - 0.5 miles
  • Soweto Market
    14 min walk - 0.8 miles
  • Lusaka National Museum
    19 min walk - 1.0 mile
  • Chilenje House
    2 min drive - 1.2 miles

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.)
    45 min drive

Restaurants

  • Coffee talk
    11 min walk
  • Mpoto Yathu
    3 min drive
  • KFC
    7 min walk
  • Halawi Fried Chicken
    8 min walk
  • Peaberry Coffee Roasters Ltd
    3 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1914
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

MastercardVisa

Important information

Optional extras

  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Lusaka Hotel have a pool?

Yes, this property has an outdoor pool.

Is The Lusaka Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Lusaka Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at The Lusaka Hotel?

Check-out is at 11 AM. Late check-out is available for a 50% fee (subject to availability).

Does The Lusaka Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Lusaka Hotel located?

Situated in Lusaka, this hotel is within 1 mi (2 km) of Lusaka City Market, Soweto Market, and Freedom Statue. Lusaka National Museum and Chilenje House are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Lusaka Hotel Reviews

5.2

5.6

Cleanliness

5.6

Location

5.2

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 8 out of 20 reviews

Reviews

Verified review

2/10 Terrible

Nicholas

Disliked: Cleanliness, amenities, property conditions & facilities
Property is very old and poorly maintained. Requires thorough refurbishment before advertising it for international guests. This is a perfect case of What You See Is Not What You Get (WYSINWYG). Terrible and Pathetic!
Stayed 6 nights in Aug 2022
Verified review

10/10 Excellent

Rabson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location closer to everything
Stayed 3 nights in Jun 2022
Verified review

6/10 Okay

Ritva

Disliked: Property conditions & facilities
Vastaanotto huono, ei tiedetty mitään tulostani, mistä varattu, paljon maksettu jne. Hotelli on vanha ja rapistunut. Aamiainen hyvä. Osa henkilökunnasta ystävällisiä. Uima- allas ala- arvoinen, likainen. Ei pystynyt uimaan. Keskellä kaupunkia, kiureinen ja rauhaton paikka. Huone kuitenkin rauhallinen.
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

he Lusaka Hotel

The Lusaka Hotel was in a good condition. The staff was kind. Unfortunately the did not reply to any of my mails.
Stayed 2 nights in Mar 2021
Verified review

8/10 Good

Dominik Ludwig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Personal war hilfsbereit, obwohl ich kein englisch gesprochen habe.
Stayed 2 nights in Mar 2021
Verified review

2/10 Terrible

Chingasiyeni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel in the centre of the city

The hotel is the worst of more than 150 hotels l have ever been. It's seriously fithy. The toilt the bedding you can't recognise the colur of the mosquito net. The toile is like the 1950s toile and never been renovated since the hotel has been opened. The cooks and the people saving in the kitche were filthy. To say the list the hotel should be closed down. It is appalling.
All these are the list of what l could take picture Unsafe wall plugs See all pictures on the left side and all below pictures as proof of what l experienced and paid for it.
Fithy toilet and walls
The most fithy floor the room and the bathroom
Dirt mosquito net
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

hôtel décevant

L’hôtel se trouve au centre la ville c'est bien mais le reste était horrible. il est très vieux et pas bien renouvelé. dans l’ancien temps il était peut-être bon il y a plus de 60 ans.don pour ce standing le prix est trop élevé. le réceptionniste ne savait pas la réservation de l'Expedia. il n'y avait pas de l'eau chaude, les serviettes de bain étaient pas bien propres. son restaurant était nul. la nuit bruyante .
Stayed 1 night in Jun 2017
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service

予約が入ってなかった

周りは、観光対象は特になく、首都なのにレストランやスーパーもなく、ほぼ露店だけで、日没とともに店も人もいなくなり、閑散として治安が悪そうです。 予約が入っていないと言われ、６８ドル払わされた。 これについてはExpediaのHelpにメールしたが５日経過後も何も回答なし。
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recommendation

1. No electric power consent in the room 2. No remote controller of air conditioner 3. Dirty electric tea pot 4. No free WiFi - Desk sell the WiFi Coupon (6 ZMW per hakf an hour)
Verified review

4/10 Poor

Tung

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

So so hotel

Hotel in need of urgent reservation such as damaged roof,very old furniture. Staff need to be well trained in customer service, free breakfast should be clearly stated as continental as hot food must be paid for
Verified review

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Lusaka should be closed immediately

I made a booking for five nights.I arrived at the Hotel at one am and there was no electricity and water. The person in charge told me the electricity( and water) would come on at 3am. he lied,. Water and electricity did nto come on till 8am. then it was sporadic. I left after one night. I think Venere should refund me the other four nights
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay. The staff were all helpful and the breakfast was good. Don't expect a luxury hotel as this isn't a top of the range hotel but it was good value, with clean rooms and a TV.
Verified review

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does not live up to expectation

We had booked this hotel 4 months in advance. I had emailed the Manager Mr. Mbewe ahead of time to arrange for transport from the airport to the hotel. He stated that they would "send transport as per our confirmation". When we arrived no one was at the airport to transport us and when I called the hotel, the desk said that did not provide that service. When we arrived at the hotel there was trash knee deep in the street in front of the hotel. The hotel did not have the booking information from expedia and tried to charge us for the room. I had to call expedia at a cost of $1 per minute (a $17 call) to straighten things out. The room was filthy, the bedding worn, the bathroom had tiles coming off the wall and it was infested with roaches. The power went out at midnight. We had to get up early to catch a bus the next morning and lugged our luggage down the stairs in the dark (Its a good thing we had brought head lamps). The front door had been broken in the night and no effort had been made to pick up the glass, so we lugged our luggage over the glass. We had booked and paid for 2 rooms for 2 days later in the week, but cancelled and made other arrangements for our stay. Look elsewhere.
Verified review

2/10 Terrible

TIM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appalling

When I arrived at this hotel (late at night) the hotel claimed to have no record of my booking and were full. I do not know if the problem lies with hotels.com or the hotel. All I know is that I had to walk the streets to find an alternative hotel late at night in a strange city. This is simply not acceptable from a safety point of view. To add insult to injury I have now been charged by hotels.com for the room. I have emailed to inform hotels.com of this but have received no reply and now when I go onto the website and click on 'contact us' it takes me to a 'page not found' response. I have also attempted to contact via skype but could not be heard correctly. Please refund my money ASAP and provide an explanation for this appalling service.
Verified review

4/10 Poor

Luther

Disliked: Cleanliness, property conditions & facilities, room comfort

Beyond basic

Made Expedia booking and payment two days before arrival. When checking in, they told me they had no record of a booking and that they were fully booked and had no room for me. After pressing them hard they magically found my booking saying that it had come in only that morning. On further pushing them, they found that indeed they had a room but it was a higher class room than the one I had booked, and asked for an upgrade payment. I refused, saying that they already took my payment for a basic room and were now committed to giving it to me. They relented and gave me the room that was one class better than the basic one. Having finally negotiated my way in to the hotel, I checked my room. There was some evidence that the sheets and pillowcases had not been changed, the mattress was only a piece of foam, and there was no shower in the bathroom. They kindly provided a bar of soap for use in the bathtub, but no towels or other linens. On the plus side, there were only a few cockroaches and they weren't very large. I was left wondering what the basic room would have looked like!
Verified review

10/10 Excellent

Richard

Stayed 5 nights in Aug 2022
Verified review

8/10 Good

Albert

Stayed 2 nights in Jun 2022
Verified review

6/10 Okay

Ishmael

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Dominik

Stayed 3 nights in Mar 2021
Verified review

8/10 Good

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021