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Crown Palace Inn

2.5 star property
Travelers can dance the night away at this hotel's in-house nightclub or find peaceful relaxation on the sun-drenched rooftop terrace

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Photo gallery for Crown Palace Inn

Staircase - Crown Palace Inn (Lusaka)
A bedroom with a bed, two chairs, a small table, and a curtain. - Crown Palace Inn (Lusaka)
Interior entrance - Crown Palace Inn (Lusaka)
Front of property - evening/night - Crown Palace Inn (Lusaka)
Reception hall - Crown Palace Inn (Lusaka)
Crown Palace Inn in the business district offers a lively escape from work. Enjoy the energetic nightclub after dark and the sunny terrace by day. Practical services like dry cleaning and luggage storage ensure hassle-free stays.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, iron/ironing board (on request), WiFi (free)

Deluxe Room

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board (on request), WiFi (free)

Superior Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Lusaka, Crown Palace Inn is in the city center. Parays Game Ranch and Lechwe Trust Art Gallery are local attractions and those in the mood for shopping can visit Lusaka City Market and Soweto Market. Visit our Lusaka travel guide
Map
10860 Kafue Road, Lusaka, 10101

What's nearby

  • A statue of a man with raised arms in front of a building with vertical lines and the word "FREEDOM" on the gate.
    Freedom Statue
    16 min walk - 0.9 miles
  • Lusaka National Museum
    16 min walk - 0.9 miles
  • Lusaka City Market
    16 min walk - 0.9 miles
  • Soweto Market
    2 min drive - 1.0 mile
  • Chilenje House
    2 min drive - 1.5 miles

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.)
    48 min drive

Restaurants

  • Banchan
    11 min drive
  • The Old Crow
    10 min drive
  • Mint Cafe, Sandy's Creations
    13 min drive
  • The Fat Chef
    9 min drive
  • Eataly Pizzeria
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Nightclub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available

We should mention

This property does not have elevators

Frequently asked questions

Is Crown Palace Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crown Palace Inn?

Check-in begins at noon.

What time is check-out at Crown Palace Inn?

Check-out is at 10 AM.

Where is Crown Palace Inn located?

Located in the heart of Lusaka, this hotel is within 1 mi (2 km) of Lusaka City Market, Freedom Statue, and Chilenje House. Lusaka National Museum and Soweto Market are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crown Palace Inn Reviews

6.6

6.4

Cleanliness

6.6

Location

7.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 29 reviews
Rating 8 - Good. 10 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 6 out of 29 reviews
Rating 2 - Terrible. 4 out of 29 reviews

Reviews

Verified review

4/10 Poor

Chai chin

Disliked: Cleanliness, amenities, property conditions & facilities
The staff handling enquires through Expedia is the only saving grace of this hotel. She was most helpful to my enquiry to buy long distance bus tickets. Of course i understand that I am paying a budget price but to have baby cockroaches crawling out of the crevices in table in the room is petrifying, dirty and scary. And the ceiling walls of the toilet is dark, stained and moldy. Dinner menu was limited and we waited nearly an hour for a simple meal of rice with chicken. Oh my goodness, 1 hour! I am glad to stay one night only. Will not recommend if you are looking for comfort and cleaniless.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness
The place was perfect
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Kalaba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to the down town and main bus stations
Stayed 8 nights in May 2022
Verified review

2/10 Terrible

YEJI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t (Couldn’t) stay this hotel becuase they lied to me. I was supposed to stay 1 night, But I realized the train was delayed more than 24 hours. I asked them changing the date one day ahead,also told them I don’t have internet so can’t change on the app my self. they said “no problem”. But when I arrived at 11PM, the reception woman who is very rude told me I need to pay one more night. even the reason is changed everytime when they were saying. (first the expidia cancled, second I didn’t call them at the same day again, third it is expired, last one is thet don’t have a room 😂) I tried to explain, But the woman just disapear. If they said they can’t change the date first time, I would book another accomodation of course. There havior looks just want to get more money. that’s all. Also they said “there is china” definitely racism as well. Even I am not from china. They think all asian is from china. So silly.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable place to stay

Friendly receptionists and super clean and comfy room. I would not hesitate to book a room here again if I return to Lusaka. This hotel is great for people arriving late or leaving early by bus, since the central bus station is only a 5-minute taxi ride away and there are always taxis just around the corner from the hotel's front door.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Well, usually I'd say you can't expect too much for that prize and that might be true. However, even though our room was newly renovated the toilet kept on running and the room smelled so much like colour that we thought we had gotten a toxic shock by the time it was morning. Nevertheless, breakfast was provided and the location is indeed very central.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It appeared this hotel was getting a major upgrade while I was there. We were placed in one of the new rooms, which were very nice. There was construction noise during the day (which might be finished now) but staff was friendly and responsive. The location is within walking distance (about 15-20 minutes) to the bus terminal. There's also a pedestrian bridge nearby so you can avoid crossing the busy main road. For a budget option near the city center, I would stay again.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very good, the owner was welcoming and you feel home
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
In a city where hotel rooms go for high prices, this hotel succeeds to keep it’s rates low. You get what you pay for, a simple clean room and private bathroom with hot water. For breakfast you get one egg sandwich and coffee/tea. The hotel is conveniently located, close to the intercity bus terminal. The manager is extremely helpful, and I found staff to be kind. It would be unfair to compare this hotel to more expensive hotels from other price ranges, this hotel does a good job in its own segment. Have a good sleep!
Stayed 1 night in Mar 2019
Verified review

8/10 Good

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and great dinner

Location is perfect if you would like to take intercity bus. The dinner with room service is so yummy!
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Comfortable bed and towels, great location, very dilapidated bathrooms. Good value for money but certainly nothing special
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Markku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic guest house, good location.
Stayed 4 nights in Nov 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The beds were decent, the hotel is well located near to the bus station, and it’s clean enough. I’m satisfied. Thanks.
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

James

It was Ok

It was ok. Right downtown...cheap and some shopping around.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toilet broke

The toilet was broke and I paid to have laundry done but it wasn’t done after two days and they asked me to cancel my bus to wait for laundry to be done. I said no they they gave me we clothes. Apparently they don’t believe in bringing laundry inside when it rains and if rains everyday then laundry doesn’t dry.
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Great value for money! I had a pleasant stay in this hotel, it is near the bus station (walking distance, less than one km) and near the City Center. The rooms are nice and clean, with a flatscreen-TV and Wi-Fi. The staff is nice, I would book this hotel again! Just the breakfast is a little bit poor (coffee, eggs and toast).
Stayed 3 nights in Jan 2018
Verified review

4/10 Poor

jjb

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location and price. Nasty rooms.
Stayed 1 night in Jun 2017
Verified review

8/10 Good

david

Liked: Staff & service
Disliked: Room comfort
This was within walking distance of city markets and food shops and bus station, and across the street from a small shopping plaza with banks and many shops. For the price and location for the backpacker or continue traveler it was great. The room had cold and hot water, yet the bed was past its prime, although did sleep well, surprisingly. Breakfast was passable yet local breakfast for local travelers as I seen later at Bus Station.
Stayed 2 nights in Jun 2017
Verified review

2/10 Terrible

Terrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The pictures of the room are very deceiving. There was dirt all over the walls and the bathroom was gross. Advertised hot water but no hot water. Had a fridge in the room that didn't work. Ceiling fan was so loud it felt like it was going to fall off. The only thing good about this place was the staff.
Verified review

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need at good price

This place is great, especially because of the amazingly helpful staff. Amy, one of the receptionists, went above and beyond to help me out with a range of issues from regusterunf my sim card to organising taxis and bus tickets. Nothing was too hard for her. The rooms are small and simple but have tv, shower, windows, bathroom and comfy beds. What more do you need? Other backpackers places have shared facilities, these rooms are totally private. Also, there is a pizza place and burger shop right across the road, plus a pharmacy, bank and some shops. It is so convenient and not too deep into Lusaka, so easy to get to and from the airport with out crazy traffic! Highly recommend this place.
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

The hotel is very close to the center of Lusaka.

The staff at the crown inn. Is what really makes the difference. The Wi-Fi in the hotel only works in the lobby and is very slow.
Verified review

4/10 Poor

Muna

Disliked: Cleanliness, property conditions & facilities, room comfort

Well positioned hotel at the heart of Lusaka

Terrible no hot water, alot of cockroaches, some friendly staff some not, water pump makes noise through stay, alot of dusty, poor continentalbreakfast, no teas in rooms, poor connection Wi-Fi.
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No very nice as there was continuous power shortages
Verified review

8/10 Good

Tafadzwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Ousman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023