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Best Western Plus Paramount Hotel

4.0 star property
Hotel in Lusaka with a full-service spa and free breakfast

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Photo gallery for Best Western Plus Paramount Hotel

Seasonal outdoor pool
Suite, 1 King Bed, Non Smoking, Kitchen (Separate Lounge) | Premium bedding, down comforters, Select Comfort beds, minibar
Premium bedding, down comforters, Select Comfort beds, minibar
Exterior
Suite, 1 King Bed, Non Smoking, Kitchen (Separate Lounge) | Private kitchen | Mini-fridge, electric kettle

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, down comforters, Select Comfort beds, minibar

Standard Room, 1 King Bed, Non Smoking, Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Courtyard View

Premium bedding, down comforters, Select Comfort beds, minibar

Standard Room, 2 Twin Beds, Non Smoking, Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Lounge)

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Lounge) | Premium bedding, down comforters, Select Comfort beds, minibar

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Lounge)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
Smart TV
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Separate Lounge)

Executive Room, 1 King Bed, Non Smoking (Separate Lounge) | Premium bedding, down comforters, Select Comfort beds, minibar

Executive Room, 1 King Bed, Non Smoking (Separate Lounge)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, City View

Premium bedding, down comforters, Select Comfort beds, minibar

Standard Room, 2 Twin Beds, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Premium bedding, down comforters, Select Comfort beds, minibar

Standard Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Great East Road, 8018 A, Lusaka, Lusaka, 10101

What's nearby

  • Parays Game Ranch - 10 min walk - 0.6 miles
  • Lusaka City Market - 3 min drive - 1.2 miles
  • Lusaka National Museum - 3 min drive - 1.5 miles
  • National Assembly of Zambia - 5 min drive - 2.4 miles
  • Mulungushi Confrence Centre - 6 min drive - 2.7 miles

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 38 min drive

Restaurants

  • ‪Coffee talk - ‬17 min walk
  • ‪Hungry Lion Intercity - ‬3 min drive
  • ‪Galito's Flame Grilled Chicken - ‬14 min walk
  • ‪KFC - ‬4 min drive
  • ‪Matebeto - ‬11 min walk

About this property

Best Western Plus Paramount Hotel

Upscale hotel in the business district
Free English breakfast, a poolside bar, and a coffee shop/cafe are just a few of the amenities provided at Best Western Plus Paramount Hotel. Treat yourself to aromatherapy, a deep-tissue massage, or a body scrub at the onsite spa. The on-site international cuisine restaurant, Sangalalani, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), concierge services, and a front-desk safe
  • Luggage storage, wedding services, and an elevator
Room features
All 89 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Select Comfort beds, down comforters, and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch Smart TVs with cable channels
  • Mini fridges, free tea bags/instant coffee, and electric kettles

Languages

Afrikaans, Chinese (Mandarin), English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jin Shaw
  • Lobby Cafe
  • Piano Piano
  • Sangalalani
  • Zuba Snack

Things to do

  • Full-service spa
  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZMW 650 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from January to December
No pets and no service animals are allowed at this property

Property is also known as

Best Western Plus Lusaka Grand Hotel
Best Western Plus Lusaka Grand
Plus Paramount Hotel Lusaka
Best Western Plus Lusaka Grand Hotel
Best Western Plus Paramount Hotel Hotel
Best Western Plus Paramount Hotel Lusaka
Best Western Plus Paramount Hotel Hotel Lusaka

Frequently asked questions

Does Best Western Plus Paramount Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Best Western Plus Paramount Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Plus Paramount Hotel?

Self parking is free at this property.

What time is check-in at Best Western Plus Paramount Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 11:30 AM–2:00 PM for a fee.

What time is check-out at Best Western Plus Paramount Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Best Western Plus Paramount Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZMW 650 per person applies.

Where is Best Western Plus Paramount Hotel located?

Situated near the airport, this spa hotel is within 1 mi (2 km) of Parays Game Ranch and Lechwe Trust Art Gallery. Chilenje House and Lusaka City Market are also within 2 mi (3 km).

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Best Western Plus Paramount Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 99 out of 289 reviews
Rating 8 - Good. 117 out of 289 reviews
Rating 6 - Okay. 41 out of 289 reviews
Rating 4 - Poor. 23 out of 289 reviews
Rating 2 - Terrible. 9 out of 289 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was a pleasant experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

8/10 Good

Sachin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Satisfactory.
Stayed 1 night in Apr 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and impressive continental breakfast options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel including management and staff was top class. I cannot praise it too highly.
Stayed 4 nights in Oct 2024

8/10 Good

Adama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property and fantastic social engagement!

The stuff was amazing. And kiddos to the property for offering internships to the 18-24 years old and providing hospitality management training! Loved it!
Stayed 3 nights in Nov 2024

10/10 Excellent

Angel Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city center and great for the price!
Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was nice, the staff and the manager was very helpful.
Stayed 3 nights in Jun 2022

10/10 Excellent

Greger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcoming and Friendly Staffs.
Stayed 21 nights in Jun 2022

10/10 Excellent

Shuichi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff & their services are exellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

MAXWELL

Liked: Staff & service, amenities, property conditions & facilities
The General Manager and the staff were friendly.
Stayed 1 night in Jan 2023

10/10 Excellent

Sim

Liked: Staff & service, amenities, property conditions & facilities
Very clean and well organised hotel. The staff was helpful and friendly. I enjoyed the view outside area with swimming pool was a good place to relax and we enjoyed the breakfast."
Stayed 14 nights in Nov 2022

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here during our 11 day stay. A heartwarming staff, excellent service, great room and a lovely restaurant on the premises. The area in front of the hotel where the swimming pool resides is a great to relax and enjoy some drinks and food. I really recommend the traditional baked pizzas!
Stayed 10 nights in Nov 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities

Lusaka delight.

Last minute booking and delighted with welcome and nice touches of chocolate and a drink on arrival
Stayed 1 night in Jul 2023

10/10 Excellent

Mumbi

Liked: Cleanliness, staff & service, property conditions & facilities
This is such a great and well-run hotel with amazing friendly staff who made me feel valued and welcome. I have no complaints. Highly recommend! 👍
Stayed 1 night in May 2023

6/10 Okay

ABHISHEK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Average Rooms

Just okay rooms, a bit of lighting issue, feels dark. Just okay for short stays.
Stayed 1 night in Mar 2024

10/10 Excellent

Sway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean and staff was very nice. The breakfast is amazing and food in the restaurant as well. The only issue was Taxi drivers had a difficult time finding the property because it is a one way and you have to loop around to get there. Overall, we highly recommend.

8/10 Good

Tabrez

Liked: Staff & service
The rooms were clean, it could be good to have dustbins in the room.
Stayed 1 night in Oct 2022

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
My wife & I were extremely impressed by the Best Western Lusaka staff. The friendly, professional and courteous was throughout the entire organization, from the Bellman to the Front Desk to the Restaurant staff ( including the Chef, the waitress, the Bartender), the Spa staff and the General Manager. It was truly a pleasure and I look forward to returning one day.
Stayed 3 nights in Mar 2023

2/10 Terrible

David Miles

Disliked: Amenities
Ate in the restaurant - took an hour to place the order for our group and another hour for the food to arrive. When it arrived it was not complete but even worse the bulk of the food was cold. Upon splitting the lobster from the surf and turf, it was rotten inside and smelly. Staff were unconcerned and I have had to raise it with central customer service My recommendation is to stay at the hotel but not eat at the restaurant
Stayed 1 night in Sep 2024

6/10 Okay

Abdelkader

Stayed 4 nights in Feb 2025

6/10 Okay

Mohamed

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Lyatitima Ernest

Stayed 1 night in Dec 2024

8/10 Good

Masaya

Stayed 1 night in Oct 2024