Our experience when we arrived was wonderful. The staff at the front desk were very kind, the pool was nice, and my family really enjoyed the front lawn activities. We were having an enjoyable day together as a family.
Our experience changed once we settled into Valley View. When we first arrived at the house, we noticed a mouse. Although this was concerning, we tried not to let it interfere with our evening as family together.
When we headed downstairs where the bedrooms are located, things began to feel increasingly uncomfortable. My daughter had previously mentioned hearing knocking coming from a locked door inside one of the rooms. At first, I did not think much of it.
Later in the evening, my husband was standing near the middle door between the rooms, which faces the woods and the back of the house, when he heard three distinct knocks on the door as if there was a person at the door.
As we were getting ready to brush the kids teeth, we noticed that a storage door was open even though we specifically remembered it being closed. the door makes a very noticeable noise when it opens, yet none of us had heard it open. We then heard a very loud boom and could not determine where it had come from. Shortly afterward, while our entire family was together downstairs we heard footsteps coming from upstairs. the combination of everything we experienced made us uncomfortable and we decided to leave.
We would not recommend this for families with kids! Please be aware.