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Hotel Sercotel EsteOeste

4.0 star property
Travelers wake up in the city center with attentive staff ready to assist with business needs or sightseeing plans - convenience at every turn

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Photo gallery for Hotel Sercotel EsteOeste

Daily buffet breakfast for a fee - Hotel Sercotel EsteOeste (Lugo)
Front of property - Hotel Sercotel EsteOeste (Lugo)
Reception - Hotel Sercotel EsteOeste (Lugo)
Daily buffet breakfast for a fee - Hotel Sercotel EsteOeste (Lugo)
Free toiletries, hair dryer, bathrobes, towels - Hotel Sercotel EsteOeste (Lugo)
Hotel Sercotel EsteOeste, in the city's heart, offers a stylish urban base. Guests enjoy a buffet breakfast and in-room WiFi. Multilingual staff provide concierge assistance, and meeting rooms cater to business travelers seeking productivity and exploration.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Single Room

Minibar, in-room safe, desk, blackout drapes

Basic Single Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Classic Double or Twin Room

9.4 out of 10
Exceptional
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Located in Lugo, Hotel Sercotel EsteOeste is in the city center and near a boardwalk/promenade. Roman Walls of Lugo and Parque Rosalia de Castro reflect the area's natural beauty and area attractions include Marcelle Natureza and Parque Zoológico Avifauna. Visit our Lugo travel guide
Map
Plaza Santo Domingo, 1, Lugo, 27001

What's nearby

  • Roman Walls of Lugo
    2 min walk - 0.1 miles
  • Praza Maior
    3 min walk - 0.2 miles
  • Lugo Cathedral
    5 min walk - 0.3 miles
  • Lugo City Walls
    6 min walk - 0.4 miles
  • Parque Rosalia de Castro
    8 min walk - 0.5 miles

Getting around

  • Lugo (LUY-Lugo Train Station)
    8 min walk

Restaurants

  • Cafeteria San Marcos
    1 min walk
  • Millenivm
    3 min walk
  • Restaurante España
    1 min walk
  • Bar Plaza
    3 min walk
  • Vitato
    5 min walk

About this property

Hotel Sercotel EsteOeste

Upscale hotel in the city center
Hotel Sercotel EsteOeste provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a front-desk safe, and a 24-hour front desk
  • A living plant wall, concierge services, and luggage storage
  • Multilingual staff, meeting rooms, and coworking spaces
Room features
All guestrooms at Hotel Sercotel EsteOeste boast comforts such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with digital channels
  • LED light bulbs, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 8.50 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 16 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2023
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Nearby parking fee: EUR 8.50 per night(328 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Sercotel EsteOeste pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

What time is check-in at Hotel Sercotel EsteOeste?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Sercotel EsteOeste?

Check-out is at noon.

Where is Hotel Sercotel EsteOeste located?

Located in the heart of Lugo, this hotel is steps from Porta da Estación and Museo Casa dos Mosaicos. Museo Provincial and Interpretation Center of the Roman Walls are also within 5 minutes. Lugo (LUY-Lugo Train Station) is 8 minutes by foot and Lugo Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sercotel EsteOeste Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 108 out of 121 reviews
Rating 8 - Good. 11 out of 121 reviews
Rating 6 - Okay. 1 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 0 out of 121 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest place I have stayed in Lugo. Perfect breakfast, very helpful front desk staff. Very central location within the walls.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Christian

Liked: Staff & service, amenities, property conditions & facilities
Great staff, breakfast was awesome.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ADALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Great location great service and beautiful hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

nelson

Liked: Cleanliness, property conditions & facilities
Nice central located hotel. Town of Lugo was great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is great and room was very clean and comfortable
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, courteous and helpful staff, nice, modern overall, modern rooms and bathrooms.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great central location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly central location - beautiful room and great breakfast.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and courteous front desk staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jussara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with great location and staff

The hotel has amazing design, modern and the location is the best with walking distance for everything.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

luis

Property was clean, very close to shops.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and wonderful service!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ozzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

Excellent Hotel very sheek and in the middle of town. Great location great people great food for breakfast!!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sunny

Liked: Cleanliness, property conditions & facilities
Very nice rooms and service. Clean and comfortable
Stayed 1 night in May 2025
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Located right in the middle of the walled city. Everything was clean and new.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location, everything looked new in the room was very nice. Parking was right there and validated by Hotel. Bedding was very comfortable and they were plenty of shops and restaurants around. Breakfast was very good with plenty of selections.. the bathroom had a large tub and no shower, which I personally prefer myself but still we had a nice stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Arthur

Liked: Staff & service, amenities, property conditions & facilities
This is a beautiful small hotel in a perfect location. Everything is new, in excellent condition. Breakfast was lovely. Everything so clean, and has a lovely scent
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Janice Del

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Hotel was clean and very comfortable. Construction on the Plaza in front couldn't be helped but should be completed soon.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Axelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and confortable

Excellent staff and location. Spacious bathroom! They kept the Ancient roman stones in the lobby. Many restaurant options around.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the City of Lugo, with easy access to every place you would want to see. Hotel is elegant, big room, overlooking the city and the view of the old street below the reception area is a special touch.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. It sis close to everything. Alex and her coworkers helped us during our checking. Thanks
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The staff (especially Alex at the front desk!) was helpful, warm, and cheerful! The hotel room was very comfortable, and the gym, while small, had everything we needed for a great workout. The location cannot be beat - center of everything! We had a car, and the parking situation is that they will give you a discounted rate (about 9 euros per day, I believe), and you park just down the street in a garage (5 mins walk). Easy, convenient, safe. I highly recommend this hotel across the board without any hesitations. It was a great stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An extremely pleasant one night stay. Quiet and clean. The receptionist couldn't have been more helpful.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A new favorite- central Lugo

Possibly the best location in Lugo! Stylish modern interior. Convenient bed. Awesome friendly and service minded staff. Parking just outside. When we return to Lugo this is the place we will stay.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Ollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and securr
Stayed 2 nights in Mar 2026