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Walter au Lac

3.0 star property
Boardwalk/promenade hotel with free breakfast and a rooftop terrace

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Photo gallery for Walter au Lac

Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View | Premium bedding, down comforters, minibar, in-room safe
Reception
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Double Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Basic Double Room, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

Highlights

Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
  • Lake view
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, Balcony, Lake View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, Balcony, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Lake view
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Single Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Basic Single Room, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Balcony, Lake View

Premium bedding, down comforters, minibar, in-room safe

Single Room, Balcony, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Lake view
  • 14 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive Double Room, Balcony

Premium bedding, down comforters, minibar, in-room safe

Executive Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Lake view
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony | Premium bedding, down comforters, minibar, in-room safe

Apartment, 2 Bedrooms, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Lake view
  • 30 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

Premium bedding, down comforters, minibar, in-room safe

Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

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About the neighborhood

Map
Piazza Rezzonico 7, Lugano, TI, 6900

What's nearby

  • Via Nassa - 1 min walk - 0.0 miles
  • LAC Lugano Arte e Cultura - 5 min walk - 0.3 miles
  • Palazzo dei Congressi - 8 min walk - 0.5 miles
  • Lake Lugano - 16 min walk - 0.9 miles
  • Funicolare Monte Brè - Cassarate Station - 2 min drive - 1.1 miles

Getting around

  • Lugano Funicular Station - 8 min walk
  • Lugano (QDL-Lugano Rail Station) - 9 min walk
  • Lugano (LUG-Agno) - 16 min drive

Restaurants

  • ‪Spaghetti Store - ‬1 min walk
  • ‪Ristorante-pizzeria Mary - ‬1 min walk
  • ‪Agua Lugano - ‬1 min walk
  • ‪Argentino - ‬3 min walk
  • ‪Ristorante Burger-King - ‬2 min walk

About this property

Walter au Lac

Hotel near LAC Lugano Arte e Cultura
Located close to Villa Ciani and University of Lugano, Walter au Lac provides free full breakfast, a rooftop terrace, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), express check-out, and a 24-hour front desk
  • Laundry services, multilingual staff, and tour/ticket assistance
  • An elevator, smoke-free premises, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Walter au Lac feature comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Wardrobes/closets, mini fridges, and electric kettles

Languages

English, Filipino, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 28 per night); discounts available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per night
Cribs (infant beds) are available for CHF 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 28 per night (984 ft away)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Walter au
Walter au Lac
Walter au Lac Hotel
Walter au Lac Hotel Lugano
Walter au Lac Lugano
Walter au Lac Hotel
Walter au Lac Lugano
Walter au Lac Hotel Lugano

Frequently asked questions

Is Walter au Lac pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Walter au Lac?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Walter au Lac?

Check-out is at 10:30 AM.

Does Walter au Lac provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Walter au Lac located?

Located in Lugano City-Centre, this hotel is within a 10-minute walk of LAC Lugano Arte e Cultura and Villa Ciani. University of Lugano and Funicolare Monte Brè - Cassarate Station are also within 1 mi (2 km). Lugano Funicular Station is 8 minutes by foot and Lugano (QDL-Lugano Rail Station) is 9 minutes.

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Walter au Lac Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 354 out of 627 reviews
Rating 8 - Good. 206 out of 627 reviews
Rating 6 - Okay. 47 out of 627 reviews
Rating 4 - Poor. 11 out of 627 reviews
Rating 2 - Terrible. 9 out of 627 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice lake front view and quiet room even on the main st. Tons of restaurant/cafe easy walk.
Stayed 1 night in May 2025

10/10 Excellent

Ivy

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and good service.
Stayed 2 nights in May 2025

10/10 Excellent

michele

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location the air conditioning was perfect. You can't beat the room and the view. Breakfast was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

majid

Liked: Amenities
Nice location. Bus stop 20 feet away takes you to train station. Breakfast average. View great. Location great
Stayed 1 night in May 2025

10/10 Excellent

Mahir

Disliked: Property conditions & facilities
Good hotel on the lake
Stayed 1 night in Dec 2024

6/10 Okay

Ralph

Liked: Cleanliness
Disliked: Staff & service, amenities
Great view, but pretty basic otherwise. A bit overpriced.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location with even greater views from the room. Very friendly staff, room is clean and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, excellent location with easy access to shopping, restaurants, and transit.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location! Very nice staff and nice breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Carsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, had a great location and the staff were very attentive and courteous.
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Liked: Amenities, property conditions & facilities
Amazing location!
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of water out our deck! Wish we could’ve stayed longer! We loved Lugano and this hotel-very walkable to restaurants.

10/10 Excellent

Sangeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2024

2/10 Terrible

RAYMOND

Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this as it is in an industrial area and you will notice there are only pictures of the lawn. We were so disappointed that we ended up not even staying there and paid for another hotel out of pocket.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The Room View is excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Haibing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lakefront hotel with a lovely view.
Stayed 1 night in Jul 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property, it is centrally located located next to the lake, shops and restaurants - walking distance to them all. I would definitely stay in this hotel again on my next trip.
Stayed 1 night in Jul 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great - windows looked over lake - stunning view. Staff were great helped with Vignette and breakfast was included, Parking was a few hundred metres away but ok really
Stayed 1 night in Jul 2024

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, property conditions & facilities
Always the best for the money at the best location in all of lugano
Stayed 2 nights in Oct 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world elegance

This hotel was a one night stay for us between Switzerland and Lake Como after a day on the panoramic train. What a treat!!
Stayed 1 night in Sep 2024

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Great view and staff
Stayed 1 night in May 2024

10/10 Excellent

Patrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location for our family. The boat that the transport around the lake was in front of hotel. Winter market and restaurants close by and varied. The hotel itself and our room was well designed for our family vacation. The hotel breakfast was great. I suggest that you stay at this hotel on your holiday. Thank you Walter au Lac
Stayed 2 nights in Dec 2024

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, family run hotel that really understands customer service. Everything was perfect: the hotel is very charming, the location is amazing, the rooms are clean, airy, comfy, the breakfast is varied, delicious, the staff (concierges Laura, Elizabetta) is nice, polite, and accomodating. We had a great stay at Walter Au Lac and would recommend it to other travelers, Lugano guests! 😊
Stayed 2 nights in Sep 2024

8/10 Good

MICHAEL

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel with a view.

One of the best locations in Lugano. A bit tricky to park. Ok breakfast.
Stayed 1 night in Nov 2024