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Walter au Lac

Property class: 3

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Photo gallery for Walter au Lac

A waterfront hotel with a yellow facade, multiple balconies, and a dock with boats. - Walter au Lac (Lugano)
A multi-story hotel with balconies, outdoor seating, and a prominent entrance. - Walter au Lac (Lugano)
A balcony with a table and chairs, overlooking a waterfront with buildings and a mountain in the background. - Walter au Lac (Lugano)
A waterfront hotel with a large boat docked in the foreground, surrounded by a marina with several smaller boats. - Walter au Lac (Lugano)
A room with a large window, two tables with potted plants, and a mural on the wall. - Walter au Lac (Lugano)
Located close to LAC Lugano Arte e Cultura and Villa Ciani, Walter au Lac provides a free breakfast buffet, a terrace, and a library. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Basic Single Room, Lake View

A hotel room with a bed, a desk with a chair, a television, and a view of a balcony with a scenic landscape.

Basic Single Room, Lake View

7.8 out of 10
Good
(10 reviews)
  • Lake view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, Lake View

A neatly folded towel on a bed with a towel with a logo, a window with a view of a balcony, and a chair in the corner.

Basic Double Room, Lake View

8.8 out of 10
Excellent
(18 reviews)
  • Lake view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Balcony

A hotel room with a bed, a TV, a small table with cups, and a view of the outdoors.

Executive Double Room, Balcony

8.8 out of 10
Excellent
(10 reviews)
  • Lake view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room, Balcony, Lake View

A hotel room with a bed, a desk with a chair, a television, and a view of a balcony with a scenic landscape.

Single Room, Balcony, Lake View

9.6 out of 10
Exceptional
(9 reviews)
  • Lake view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

A hotel room with a bed, a desk, and a chair.

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, Balcony, Lake View

A hotel room with a bed, a desk with a computer, a chair, and a television mounted on the wall.

Premium Room, Balcony, Lake View

8.0 out of 10
Very good
(6 reviews)
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, Lake View

A hotel room with two beds, a desk, a chair, a radiator, a TV, and a window with a view.

Premium Room, Lake View

9.6 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

A hotel room with two beds, a large window with curtains, a desk with a chair, a small table with a lamp, and a wall-mounted TV.

Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

8.0 out of 10
Very good
(3 reviews)
  • Lake view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Apartment, 2 Bedrooms, Balcony

A hotel room with a wooden door, a bed with a headboard, a bedside table, a mirror, and a framed picture on the wall.

Apartment, 2 Bedrooms, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 30 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Large Twin Beds

About the neighborhood

Located in Lugano City-Centre, a neighborhood in Lugano, Walter au Lac is in a shopping district and on a lake. The area's natural beauty can be seen at Monte San Salvatore and Mount Generoso, while LAC Lugano Arte e Cultura and Swissminiatur are popular area attractions. Villa Ciani and University of Lugano are two other places to visit that come recommended. Enjoy the great outdoors with rock climbing, mountain climbing, and mountain biking, or hop on a bike rental nearby and explore all the area has to offer. Visit our Lugano travel guide
Map
Piazza Rezzonico 7, Lugano, TI, 6900

What's nearby

  • A historic building with ornate facades and a covered entrance.
    Via Nassa
    1 min walk - 0.1 miles
  • A picturesque lakeside village with colorful buildings, boats, and mountains in the background.
    Lake Lugano
    2 min walk - 0.1 miles
  • A modern building with a green facade and the text "LAC Lugano Arte e Cultura" on its side.
    LAC Lugano Arte e Cultura
    5 min walk - 0.3 miles
  • A large, pink building with a green dome and a flagpole.
    Palazzo dei Congressi
    8 min walk - 0.5 miles
  • Piazza della Riforma
    2 min walk - 0.1 miles

Getting around

  • Lugano Funicular Station
    8 min walk
  • Lugano (QDL-Lugano Rail Station)
    9 min walk
  • Lugano (LUG-Agno)
    16 min drive

Restaurants

  • Anacapri
    8 min walk
  • Il Fermento
    4 min walk
  • Vanini
    3 min walk
  • McDonald's
    4 min walk
  • Agua
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 28 per night); discounts available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 50.0 per night

Cribs (infant beds) are available for CHF 20.0 per day

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 28 per night (820 ft away)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Walter au Lac pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Walter au Lac?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Walter au Lac?

Check-out is at 10:30 AM.

Does Walter au Lac provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Walter au Lac located?

Located in Lugano City-Centre, this hotel is within a 10-minute walk of LAC Lugano Arte e Cultura and Villa Ciani. University of Lugano and Funicolare Monte Brè - Cassarate Station are also within 1 mi (2 km). Lugano Funicular Station is 8 minutes by foot and Lugano (QDL-Lugano Rail Station) is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Walter au Lac Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 459 out of 781 reviews
Rating 8 - Good. 240 out of 781 reviews
Rating 6 - Okay. 60 out of 781 reviews
Rating 4 - Poor. 12 out of 781 reviews
Rating 2 - Terrible. 10 out of 781 reviews

Reviews

Verified review

10/10 Excellent

Mauricio De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good and the location and lake view were perfect
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Rheem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views in the heart of Lugano. Would definitely stay here again
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Friendly staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, great location and wonderful breakfast!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at The Walter au Lac Hotel. The location is very convenient to all the beautiful spaces in Lugano. Lots of restaurants, shops and parks. We enjoyed our time in Lugano. TIP: If arriving by train, the funicular entrance is in the train station and it is an easy walk in town to the hotel once you take it to the bottom.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service throughout our stay. Perfect location with balcony view of the lake. Excellent selection of food for breakfast and all the ladies on duty were friendly and helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent air conditioning and views of the lake were amazing! Central location. Would stay again for the price and location!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location and beautiful views (particularly from the breakfast room). The room was comfortable and modern. The front desk staff was super super helpful and couldn't have been more friendly and welcoming to us.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location with walking distance from center city and restaurants.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Salanoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the Walter Au Lac bc it's right across the street from the lake and in a beautiful spot of the town so it was so easy for us to open our 2nd floor window and enjoy the view as well as sit on our rooms' patio deck and people watch. We really enjoyed our stay in this charming hotel. I only have 4 stars for the staff bc when I needed the evening receptionist' help, she seemed to be scolding me and lecturing me about the free Ticino Tickets (for the public transportation) that the hotel was supposed to provide due my booking thru Expedia. We did get them from the morning receptionist (although I believe the evening gal printed them for us). Overall awesome stay there!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is perfect. Right next to a bus stop to the station, right behind it is a grocery and department store. Get a room with a view of the lake, it’s worth it! Breakfast is also very good, lots of variety.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, nice stores
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, the location is amazing. Hard to beat. Right by the lake with lake views, a quick walk to the city center and for a swim. Second, the place was very clean, so I didn’t have to worry where to put my stuff. The rooms were recently renovated I believe, so those looked new and modern. The hallways, breakfast room and lift have more of a timeless vibe though. I think it’s a nice mix. In the breakfast room you can enjoy the sunrise over the lake, so I thought it was really nice. The food they got is good too. Last but not least, the staff was really friendly across the board and took their time with me. I really appreciated it.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent views and location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Fiona

Liked: Amenities
Clean room | staff very helpful and pleasant | gave out useful info and a map for the sights of the area.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention and professional service.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness
Amazing breakfast included. Great location to center square
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Lugano with the best view of the lake. Staff very polite and professional. Very clean and modern. I would definitely go back
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the waterfront location and staff was wonderful.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice lake front view and quiet room even on the main st. Tons of restaurant/cafe easy walk.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Very nice facilities and helpful staff. Really enjoyed being on the waterfront.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Carsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, had a great location and the staff were very attentive and courteous.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location with even greater views from the room. Very friendly staff, room is clean and comfortable.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location! Very nice staff and nice breakfast.
Stayed 1 night in Jul 2024