Villa Sassa

4.0 star property
Lakefront hotel with a full-service spa and a health club

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Photo gallery for Villa Sassa

Daily buffet breakfast for a fee
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Signature Suite, Lake View | Living room | 55-inch flat-screen TV with satellite channels
Breakfast and dinner served
City view from property
Villa Sassa Hotel, Residence & Spa near Lake Lugano offers tranquility seekers a wellness haven with Pilates, yoga, Thai massages, and manicures. Enjoy seasonal outdoor/indoor pools with sun loungers and a poolside bar with attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

Comfort Double Room

8.8 out of 10
Excellent
(21 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Premium Suite, 1 Bedroom

8.4 out of 10
Very good
(14 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Premium Suite, Lake View

8.8 out of 10
Excellent
(18 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Grand Suite

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Separate sitting area
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hypo-allergenic bedding
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Grand Suite, Lake View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Separate sitting area
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hypo-allergenic bedding
  • 95 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Signature Suite, Lake View

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Fireplace
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 110 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Studio Apartment

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
Via Tesserete 10, Lugano, TI, 6900

What's nearby

  • Palazzo dei Congressi - 12 min walk - 0.7 miles
  • Via Nassa - 12 min walk - 0.7 miles
  • Lungolago - 14 min walk - 0.8 miles
  • Funicolare Monte Brè - Cassarate Station - 3 min drive - 1.1 miles
  • Lake Lugano - 5 min drive - 3.9 miles

Getting around

  • Lugano (QDL-Lugano Rail Station) - 12 min walk
  • Lugano Funicular Station - 13 min walk
  • Milan Malpensa Airport (MXP) - 73 min drive

Restaurants

  • ‪Rookies Sports Bar - ‬9 min walk
  • ‪Restorante 1001 Notte - ‬11 min walk
  • ‪Oops Bar - ‬11 min walk
  • ‪wong ho - ‬10 min walk
  • ‪Genzana Bar - ‬8 min walk

About this property

Villa Sassa

Upscale hotel near Lake Lugano
You can look forward to a poolside bar, a grocery/convenience store, and a rooftop terrace at Villa Sassa . Treat yourself to Ayurvedic treatments, a manicure/pedicure, or a sports massage at Dot Spa, the onsite spa. The on-site restaurant, Ai giardini di Sassa, offers breakfast, dinner, light fare, and kids' meals. Pilates classes and yoga classes are offered at the health club; Villa Sassa also has a coffee shop/cafe, a garden, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a conference center.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Babysitting (surcharge), an elevator, and bicycle parking
  • A banquet hall, 5 meeting rooms, and multilingual staff
  • Guest reviews speak highly of the helpful staff and location
Room features
All 120 rooms boast comforts such as pillow menus and bathrobes, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs and childcare services
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up and drop-off shuttle from 7:30 AM to 10:30 PM
  • Train station shuttle at scheduled times, on request
  • Limo/town car service
  • Uncovered self parking on site (CHF 20 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 to 25 for adults and CHF 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ai giardini di Sassa
  • Bistrot Bar
  • Dotlicious

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Outside food is not permitted on the premises.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18 to 25 for adults, and CHF 15 to 25 for children
  • Airport shuttle fee: CHF 260 per vehicle (one-way, maximum occupancy 6)
  • Uncovered self parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Sassa
Hotel Villa Sassa
Sassa Hotel
Villa Sassa
Villa Sassa Hotel
Villa Sassa Hotel Residence
Villa Sassa Hotel Residence Lugano
Villa Sassa Residence
Villa Sassa Residence Lugano
Hotel Sassa And Residence
Villa Sassa Hotel
Villa Sassa Lugano
Villa Sassa Hotel Lugano
Villa Sassa Hotel Residence Spa

Frequently asked questions

Does Villa Sassa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Villa Sassa pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Villa Sassa ?

Self parking is available for CHF 20 per day. Limited spots are available.

What time is check-in at Villa Sassa ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Villa Sassa ?

Check-out is at 11:00 AM.

Does Villa Sassa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 260 per vehicle applies.

Where is Villa Sassa located?

Located in Lugano City-Centre, this spa hotel is 0.5 mi (0.8 km) from BSí and 1.3 mi (2.2 km) from Lake Lugano. San Lorenzo Cathedral and University of Lugano are also within 15 minutes. Lugano Funicular Station is 13 minutes by foot and Lugano (QDL-Lugano Rail Station) is 12 minutes.

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Reviews

Villa Sassa Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 520 out of 974 reviews
Rating 8 - Good. 327 out of 974 reviews
Rating 6 - Okay. 80 out of 974 reviews
Rating 4 - Poor. 31 out of 974 reviews
Rating 2 - Terrible. 16 out of 974 reviews

Reviews

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were beautiful. The views were stunning. The staff was great. The breakfast was fantastic. Close to Lake Lugano. Just perfect.
Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Liked: Staff & service, amenities
The view from this hotel was amazing. The breakfast was excellent. However the room needs significant improvement. We had the premium suite lake view and it was missing furniture and mold was growing on the balcony. The kitchen was a nice touch but it was totally empty. No dishes or cutlery Thankfully, we didn’t spend much time in the room.
Stayed 5 nights in Sep 2025

4/10 Poor

Rosemeire

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately, we were stuck in the elevator for about 30 minutes, and the help button didn’t work. We had to call the hotel directly for assistance.
Stayed 1 night in Oct 2025

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Villa Sassa was good. The room was large, but seemed empty. Full kitchen but nothing to cook with or eat on. Friendliness of staff was hit and miss - the front desk Staff was great. Found it very odd that they shut down the pool to guests for “aqua fit” classes for two people - spa staff chased us down to let us know we couldn’t use the pool until those people were done their work out. Hot tub was more of a warm tub - needed to be much hotter. Sauna facilities were great.
Stayed 2 nights in Sep 2025

8/10 Good

Elías

Liked: Cleanliness, amenities, property conditions & facilities
Spectacular view of Lugano.
Stayed 3 nights in Jun 2025

6/10 Okay

Katrin

The hotel is a bit dated, 1980s architecture. The rooms are a nice size though and the bathrooms modernized. The pool is very nice. The restaurants and especially the service were awful. Overpriced, poor food and arrogant waiters really put a damper on our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful Getaway with Stunning Views and Relaxatio

We had a wonderful experience – this hotel offers a luxurious and relaxing stay with excellent spa facilities, a beautiful outdoor pool overlooking the lake, a great jacuzzi, and a spacious gym. The hotel was not crowded, which added to the peaceful atmosphere. It truly has everything you need for a quiet, rejuvenating vacation. The only downsides were the food, which was just average for a 4-star hotel, and the overpriced bistro – better to dine in town. Still, breakfast was good, and overall, this place has the potential to become our regular summer getaway.
Stayed 4 nights in Jul 2025

8/10 Good

Josefina

Liked: Amenities, property conditions & facilities
We stayed at the suite room and that was amazing. The view was amazing. The bathroom was a little dirty the dloor(hairs) but the rest was perfect. The kitchen was great but they don’t have plates, silverware, etc. So you can’t cook there.
Stayed 3 nights in Jun 2025

8/10 Good

J

Liked: Cleanliness, staff & service, amenities
Friendly staff, beautiful location, lovely property. Restaurants were amazing. It was a much further (and arduous !) walk to city center than I expected, the spa treatments were mediocre and we had some kind of allergen issue in our room which we were somewhat compensated for
Stayed 4 nights in Apr 2025

10/10 Excellent

VARUN

Liked: Cleanliness, staff & service, amenities
Great Hotel!
Stayed 2 nights in Aug 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time at Villa Sassa. Friendly staff, very attentive, spacious room, wonderful wellness spa with pool, sauna, steam room. Delicious breakfast. Gorgeous view of the city and the lake. Want to come back during the summer time.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anjali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

10/10 Excellent

FIRAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Stayed 2 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Charge

I was charged for bottle water which I thought was free.
Stayed 2 nights in Jun 2025

4/10 Poor

Natalia

Disliked: Property conditions & facilities
We booked a stay at the Villa Sasa due to the reviews, description, and pictures we saw on Expedia. The drive to the resort was very urban and not at all what we expected. It is not close to any main street that you can walk by the lake, was difficult to find, and honestly just not what we expected after seeing pictures and reviews online. The receptionist, and those working at the front desk were very nice, but failed to explain any options as far as closest place to possibly swim in the lake, which main streets in the center of town or nearby or worth going to to walk around for reviews and good dinner, you really were left to google and find this information on your own. They do give you an electronic voucher for free public bus transportation, but no real direction of which stops are beneficial to go to which stops are good for walking around to shop or to grab dinner. Once you were at the resort, you were pretty much secluded to only the grounds of the resort as walking around there, and the nearby streets did not have anything.
Stayed 5 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa &wellness is super.great swimmingpool inside and outside.perfect service.very clean rooms and facillity.great bar and breakfast . A dream surrounding with great vieuw.great shopping in the city. A great hotel to relax and enjoy
Stayed 4 nights in Jun 2024

4/10 Poor

Ams

Liked: Cleanliness
Disliked: Staff & service
The view from Villa Sassa is stunning, and the property itself has great potential, but my stay was unfortunately disappointing. My pre-booked shuttle arrived nearly an hour late with no update or communication from staff. I completely understand that road closures can cause delays, but a simple message would have allowed me to make other arrangements and avoid unnecessary stress in a new city. When I arrived, my early check-in request wasn’t accommodated, which I can accept, but the way it was handled was very dismissive. When I tried to express my concerns to the front desk, the staff member simply said “thank you, have a good day” and hung up. I later provided written feedback to management but received no further response, which felt unprofessional and dismissive. It also took over 40 minutes for my luggage to be delivered to my room, adding to an already frustrating experience. As a VIP guest, I expected better communication, service, and attention to detail. While the hotel itself is peaceful and offers incredible views, it’s not as convenient as it seems. The property is uphill, and there aren’t any nearby restaurants or shops you’ll need to take a bus, taxi, or Uber to reach the main area. Overall, the setting is lovely, but the lack of communication, poor responsiveness, and dismissive service left a very negative impression. With better training and guest care, Villa Sassa could truly live up to its potential.
Stayed 1 night in Oct 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time
Stayed 1 night in Mar 2024

10/10 Excellent

CLIFFORD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, amazing spacious rooms, with separate bedroom/lounge area and kitchen. Large balcony. Indoor pool and gym. Restaurant and snack bar. Great location with parking.
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice property & room! We had an issue at check out and the way it was handle by the front desk manager, ruined the stay who was actually good before that.
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location overlooking the entire city. 10 min walk downhill to the main center of the city with lots of shopping and restaurants down on the lake.
Stayed 1 night in Sep 2023

10/10 Excellent

Fung ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good and peaceful stay experience in Lugano with a lake-view balcony suite. The huge room with a spectacular view was nicely set up, and the gymnasium facilities were perfect. However, the kitchen was not for cooking; only the kettle worked. In addition, the staff was kind and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

GISELA

Liked: Cleanliness, staff & service, room comfort

Villa Sassa is the BEST!!!

Amazing!! This is our 2nd stay and will come back again! Villa Sassa is a gem. The property has everything you can ask for. Their service is beyond. Breakfast is unique. Their servers are incredible amazing. We did Pilates and the coaches/instructors were professionals and knowledgeable with the classes. Ele, Sandra and the Zumba Colombian instructor were lovely. Laura the receptionist at the gym/spa was super nice booking our classes. They even provide a voucher to use public transportation for free!!! This is gorgeous!!! I love Villa Sassa and the stars are amazing!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, however be aware, arrival to the grounds can be confusing for parking, along with getting out of the parking lot with your ticket. I had an issue with my parking pass not working. Other than that this hotel is beautiful and the scenery is fantastic.
Stayed 1 night in Oct 2024

4/10 Poor

Alina

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service, rude staff
Stayed 2 nights in Jul 2024