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La Santa

Property class: 3

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Photo gallery for La Santa

Coffee shop - La Santa (Lugano)
Restaurant - La Santa (Lugano)
Restaurant - La Santa (Lugano)
Garden - La Santa (Lugano)
Basic Twin Room | WiFi (free) - La Santa (Lugano)
Take advantage of a free daily manager's reception, a terrace, and a bar at La Santa. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Bar
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Basic Double Room

Basic Double Room | WiFi (free)

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room, Non Smoking

Basic Room, Non Smoking | WiFi (free)

Basic Room, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room | WiFi (free)

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | WiFi (free)

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Room | WiFi (free)

Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Basic Twin Room

Basic Twin Room | WiFi (free)

Basic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Viganello, a neighborhood in Lugano, is home to La Santa. The area's natural beauty can be seen at Lake Lugano and Parco Ciani, while Cantonal Art Museum and Giancarlo and Danna Olgiati Collection are cultural highlights. LAC Lugano Arte e Cultura and Swissminiatur are also worth visiting. Visit our Lugano travel guide
View more Pensions in Lugano
Map
2 Via Merlina, Lugano, TI, 6962

What's nearby

  • A coastal city with a prominent mountain, a large body of water, and dense urban development.
    Lake Lugano
    11 min walk - 0.6 miles
  • A large, pink building with a green dome and a flagpole.
    Palazzo dei Congressi
    13 min walk - 0.7 miles
  • University of Lugano
    5 min walk - 0.3 miles
  • Lugano Exhibition Centre
    6 min walk - 0.4 miles
  • Funicolare Monte Brè - Cassarate Station
    11 min walk - 0.6 miles

Getting around

  • Lugano (QDL-Lugano Rail Station)
    7 min drive
  • Lugano Funicular Station
    7 min drive
  • Lugano (LUG-Agno)
    20 min drive

Restaurants

  • Before B4
    6 min walk
  • The Trinity Irish Pub
    9 min walk
  • Pane & Zucchero
    8 min walk
  • Ristorante Fresco
    9 min walk
  • Mr Vino Lugano
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: CHF 12 for adults and CHF 6 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of CHF 25; reservation required
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately CHF 12 for adults and CHF 6 for children
  • Hosted evening meal: CHF 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is La Santa pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at La Santa?

Check-in start time: 11:00 AM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at La Santa?

Check-out is at 10:00 AM.

Where is La Santa located?

Located in Viganello, this pension is within a 10-minute walk of University of Lugano and Lake Lugano. Lugano Exhibition Centre and Parco Ciani are also within 15 minutes. Lugano Funicular Station is 25 minutes by foot and Lugano Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

La Santa Reviews

6.4

6.8

Cleanliness

6.8

Amenities

8.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 62 reviews
Rating 8 - Good. 14 out of 62 reviews
Rating 6 - Okay. 17 out of 62 reviews
Rating 4 - Poor. 11 out of 62 reviews
Rating 2 - Terrible. 9 out of 62 reviews

Reviews

Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is what it is. A room! A safe room! Close to the station Pretty clean! An all around great place for a bed and a place to call home a few nights.
Stayed 4 nights in Aug 2024
Verified review

6/10 Okay

Sedigheh

Disliked: Cleanliness, property conditions & facilities, room comfort
It was very old and hot! Maybe as a family, we booked a wrong one! The owner, however, was very friendly!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Luka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night and I definitely got my money's worth. The bathroom and shower were shared with other guests but they were really clean. The food was also great although a bit expensive. The room was a bit shoddy, but I'm not complaining; the beds were clean, towels were provided, the TV had plenty of channels, and I had a sink in the room which made it a very comfortable stay. If I go back to Lugano, I'll probably stay here again
Stayed 1 night in May 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The building is old, needs repair. The room seems to be cleaned quickly. The water pressure in the shower is low.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The staffs are pretty nice, the room also consider as clean, but the facilities are old and some needs work. Be aware that the hotel does not have a sign “Hotel” per se, so you just get to “La Santa” restaurant, hotel staff will process in the restaurant, and all the rooms are above the restaurant. (We had some trouble to actually locating the hotel). Ultimately speaking, the price are good. (You get what you pay for). Last word, the food in restaurant is very good both in quality and quantity
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place the worker was very nice to every one.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything perfect
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Angela

Disliked: Property conditions & facilities
Above a pizza restaurant, cheap room. Quick check in and friendly staff. Room dark and dated, wi fi did not work, bathroom small and dirty but good shower. Area was fine in the day but felt unsafe at night. Room central and walking distance to the centre and lake.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia hotel picture is not the one of the actual hotel. Hotel is actually above a bar.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and tried to communicate with us, but their English was very limited. The room was clean but a little bit old.Supermakert Coop very close which is so convenient
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Randi

Disliked: Staff & service

Horrible experience

The room was sold out, when we arrived. So we had to find a new hotell outside the city. Had to pay 5 times more. Extremely dissapointed
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Urs

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Für diesen Preis kann man wohl nicht mehr erwarten. Dennoch ist das Haus in sehr schlechtem Zustand und sollte dringend renoviert werden.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Connie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotellet var i virkelig dårlig stand, gammelt, slidt og i rigtig dårlig stil. Personalet var dog søde og hjælpsomme, men det er ikke et sted, vi kommer igen
Stayed 1 night in May 2026
Verified review

4/10 Poor

Jean-daniel

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Nous sommes allés pendant le week-end de Pentecôte et pas de petit déjeuner car la pension était fermée ! Très bruyant concernant la circulation si la fenêtre est ouverte.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Anna Gelsomina

Liked: Staff & service
Persona cordiale
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Patricia

Disliked: Cleanliness, property conditions & facilities

pas top

bon accueil, mais surprise c'est un bar. chambre à part le matelas confortable, le reste une catastrophe: sol cassé, un vieux bureau rafistolé, problème électrique sur interrupteur de la salle de bain, une seule prise, les murs camouflés par un papier autocollants de mauvais goût, tout datait et pas rénové ou très mal. pas eu accès pour le petit déjeuner car jour férié le lendemain de l'arrivée.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Susanne

Liked: Cleanliness, staff & service
Passte gut für uns als günstige Unterkunft auf der Durchreise/Rückweg vom Campingurlaub. Leider haben wir die Lage (Nähe zum See) gar nicht ausgenutzt - kamen spät an und führen morgens weiter. Empfang war sehr nett, und der Besitzer (?) war sehr hilfsbereit auf meiner Frage nach einem Adapter für die Steckdosen, suchte und gab uns einen. Wir fanden die Unterkunft sauber, und die bereit gestellten Handtücher waren kuschelig und zahlreich, in verschiedenen Größen. Natürlich darf man zu dem Preis keinen Luxus erwarten, taten wir auch nicht. An manchen Stellen entsprach der Zustand nicht allen Anforderungen an Unfallsicherheit, wie herausstehende Schraubenenden im Bad oder ein etwas zu großer Abstand zwischen Bett und Wand auf dem Etagenbett oben. Es gab einen Ventilator und ein Fenster. Wir schliefen gut und waren zufrieden.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Friedrich

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horror

Unterkunft katastrophal Schimmel im Bad. Lichtschalter im Bad mit Tesafilm abgedeckt. Lautes rütteln an d Eingangstür um 4.00 Früh
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Li Chyn

Disliked: Cleanliness, staff & service, property conditions & facilities
床鋪不舒服
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities

Lugano25

Zustand des Hauses ,arg renovierungs bedürftig. Die Betten eine Katastrophe. Da es sehr warm war hatte es lediglich einen Ventilator im Zimmer. Gemerkt hat man nix davon. Die Hand und Duschtücher rochen komisch, wie abgstandenes Wasser. Der einzige Lichtblick ist das Personal. Sehr freundlich und hilfsbereit. Zur Begrüssung gab es ein kühles Getränk.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Nicolaus

Disliked: Cleanliness, property conditions & facilities, room comfort
Diese Lokalität dürfte meiner Meinung nach nicht vermietet werden. Sehr schlechter Zustand und dreckig.
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Karin

Disliked: Cleanliness, property conditions & facilities
Völlig heruntergewirtschaftet. Auf gar keinen Fall zu empfehlen. Das Personal hat sich bemüht, nützt dann aber auch nichts.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Salvatore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Male, male!!

Da cancellare la Definizione di hotel.brave le persone.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Für eine Nacht kann man damit leben. Würde aber def. nicht mehr hingehen.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Umberto

Disliked: Cleanliness, property conditions & facilities
Camera fatiscente parete in perline di legno che separano separano il bagno
Stayed 1 night in Apr 2025