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Hotel City Lugano, Design & Hospitality

4.0 star property
Hotel with a coffee shop, near Lake Lugano

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Photo gallery for Hotel City Lugano, Design & Hospitality

Front of property
Family Room, 2 seperate bedrooms | Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Lobby sitting area
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry
  • Parking available
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, 2 seperate bedrooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 seperate bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Minibar
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Modern Single Room

Modern Single Room | Minibar, in-room safe, desk, laptop workspace

Modern Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Minibar
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Style Double Room

Style Double Room | Minibar, in-room safe, desk, laptop workspace

Style Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Exclusive Double Room

Minibar, in-room safe, desk, laptop workspace

Exclusive Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Minibar
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Modern Cosy Double Room (1 queen bed)

Modern Cosy Double Room (1 queen bed) | Minibar, in-room safe, desk, laptop workspace

Modern Cosy Double Room (1 queen bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Via G. Bagutti 4, Lugano, TI, 6900

What's nearby

  • Parco Ciani - 11 min walk - 0.6 miles
  • Palazzo dei Congressi - 12 min walk - 0.7 miles
  • Via Nassa - 16 min walk - 0.9 miles
  • Lake Lugano - 19 min walk - 1.0 mile
  • Funicolare Monte Brè - Cassarate Station - 20 min walk - 1.1 miles

Getting around

  • Lugano (QDL-Lugano Rail Station) - 17 min walk
  • Lugano Funicular Station - 18 min walk
  • Lugano (LUG-Agno) - 18 min drive

Restaurants

  • ‪Ristorante Americano - ‬2 min walk
  • ‪Osteria La Pecora Nera - ‬4 min walk
  • ‪Pizza D.O.C. - ‬4 min walk
  • ‪Bar Lando - ‬2 min walk
  • ‪Canvetto Luganese - ‬3 min walk

About this property

Hotel City Lugano, Design & Hospitality

Upscale hotel near Lake Lugano
Consider a stay at Hotel City Lugano, Design & Hospitality and take advantage of a terrace, a coffee shop/cafe, and laundry facilities. The on-site restaurant offers light fare. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • Luggage storage, concierge services, and a vending machine
  • A front-desk safe, free newspapers, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel City Lugano, Design & Hospitality offer thoughtful touches such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Arabic, Danish, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; CHF 23 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 15 for children
  • Self parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel City Lugano Design Hospitality
Hotel Design Hospitality
City Lugano Design Hospitality
Design Hospitality
Hotel City Lugano, Design & Hospitality Hotel
Hotel City Lugano, Design & Hospitality Lugano
Hotel City Lugano, Design & Hospitality Hotel Lugano

Frequently asked questions

Is Hotel City Lugano, Design & Hospitality pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per day.

How much is parking at Hotel City Lugano, Design & Hospitality?

Self parking is available for CHF 20 per day.

What time is check-in at Hotel City Lugano, Design & Hospitality?

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel City Lugano, Design & Hospitality?

Check-out is at 11:00 AM.

Where is Hotel City Lugano, Design & Hospitality located?

Located in Molino Nuovo, this hotel is within 1 mi (2 km) of University of Lugano and Lake Lugano. BSí and Parco Ciani are also within 15 minutes. Lugano Funicular Station is 18 minutes by foot and Lugano (QDL-Lugano Rail Station) is 17 minutes.

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Hotel City Lugano, Design & Hospitality Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 312 out of 456 reviews
Rating 8 - Good. 123 out of 456 reviews
Rating 6 - Okay. 15 out of 456 reviews
Rating 4 - Poor. 2 out of 456 reviews
Rating 2 - Terrible. 4 out of 456 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent, modern hotel

This was a centrally located excellent, modern hotel with great beds, great breakfast and as we lived on 4th floor also very quiet within the room.
Stayed 2 nights in May 2024

10/10 Excellent

Amber-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay, was a comfortable AND SPACIOUS CLEAN ROOM.

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, easy walk to city centre and excellent service from the staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great modern boutique hotel in beautiful Lugano

The hotel was very modern and clean and close to the railway station (2 stops away). The staff were all friendly. Small breakfast buffet was great. I would stay at this hotel again definitely and highly recommend it to anyone who would stay in Lugano.
Stayed 1 night in May 2024

10/10 Excellent

Chang

Excellent experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Very nice room and very modern. I have the room was very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with nice amenities. A little off the downtown area but not too bad a 10 minute walk or using the public transportation not a problem getting there.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nice clean hotel with a great breakfast. Staff are super friendly and helpful. Katla at the breakfast restaurant is exceptionally pleasant and friendly. Great way to start your day by meeting such a nice lady.
Stayed 1 night in May 2024

10/10 Excellent

Savita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel definately 4 star. Modern and clean. Within walking distance of shopping and train station. We walked to the cable car and took the cable car upto the train station.
Stayed 2 nights in Aug 2024

6/10 Okay

Stephan

Liked: Cleanliness, staff & service
Good basic services without extras.
Stayed 2 nights in Oct 2024

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind personell
Stayed 1 night in Jul 2024

10/10 Excellent

Manito

Liked: Cleanliness, staff & service, property conditions & facilities
Right in town. Easy bus stop. Wonderful breakfast. And charming, effusively welcoming older Crotian lady made us cappuccino every morning. Will not forget her.
Stayed 2 nights in Jun 2023

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and modern. Great spacious rooms. It’s certainly not 4 stars, but we had a very pleasant stay. And shout out to Katia - she made us feel very special and welcome! It’s around 15 mins walk to the main areas, but a nice quiet hotel room. Which we appreciated. Definitely recommend!
Stayed 2 nights in Jul 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. We’d prefer the toilet & shower to have its own room, not just hidden behind a curtain.
Stayed 2 nights in Oct 2022

10/10 Excellent

Sang Cho

Stayed 1 night in Feb 2025

6/10 Okay

Dominique

Disliked: Property conditions & facilities
Hôtel très biens mais service peu chaleureux
Stayed 2 nights in Feb 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Wunderbar
Stayed 1 night in Nov 2024

10/10 Excellent

Eline

Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und zuvorkommendes Personal.
Stayed 1 night in Nov 2024

2/10 Terrible

Luca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati malissimo, la struttura è modesta in un posto brutto, per risparmiare, forse perché senza clienti, hanno abbassato la temperatura delle camere, abbiamo trascorso una notte al freddo. Il commento della reception è stato: prossima volta vi diamo una coperta in più, come se uno andasse in bagno con la coperta o col cappotto. Vergogna
Stayed 1 night in Nov 2024

8/10 Good

April Ying-Hsuan

Stayed 3 nights in Sep 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel à tout point de vue

Confortable, moderne, excellent petit déjeuner, arrêt de bus à l’entrée. Le personnel est un peu en dessous, pas très pro.
Stayed 2 nights in Oct 2024