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Grand Hotel Villa Castagnola

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Grand Hotel Villa Castagnola

Exterior
Property preview
Indoor pool, sun loungers
Exterior
Interior
Grand Hotel Villa Castagnola on Lake Lugano offers a refined sanctuary. Enjoy Mediterranean cuisine at three restaurants, treatments at Clarins Wellness Corner, an indoor pool, on-site shops, and free high-speed WiFi throughout your stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

1 bedroom, premium bedding, down comforters, minibar

Standard Double Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Standard

1 bedroom, premium bedding, down comforters, minibar

Junior Suite Standard

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite

1 bedroom, premium bedding, down comforters, minibar

Suite

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, down comforters, minibar

Superior Double Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite Executive

Junior Suite Executive | 1 bedroom, premium bedding, down comforters, minibar

Junior Suite Executive

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Backyard view Double Room

Backyard view Double Room | 1 bedroom, premium bedding, down comforters, minibar

Backyard view Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Garden Floor Double Room

1 bedroom, premium bedding, down comforters, minibar

Garden Floor Double Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

About the neighborhood

Map
Viale Castagnola 31, Lugano, TI, 6906

What's nearby

  • Funicolare Monte Brè - Cassarate Station - 1 min walk - 0.0 miles
  • Parco Ciani - 11 min walk - 0.6 miles
  • Palazzo dei Congressi - 14 min walk - 0.8 miles
  • Lake Lugano - 16 min walk - 0.9 miles
  • LAC Lugano Arte e Cultura - 4 min drive - 1.6 miles

Getting around

  • Melide Station - 9 min drive
  • Lugano Funicular Station - 11 min drive
  • Lugano (LUG-Agno) - 10 min drive

Restaurants

  • ‪La Fermata - ‬12 min walk
  • ‪Pane & Zucchero - ‬6 min walk
  • ‪Antica Osteria del Porto - ‬14 min walk
  • ‪Lugano Marittima - ‬15 min walk
  • ‪Ristorante della Posta - ‬10 min walk

About this property

Grand Hotel Villa Castagnola

Luxury boutique hotel near Palazzo dei Congressi
Located close to Parco Ciani and Lake Lugano, Grand Hotel Villa Castagnola provides a free breakfast buffet, a poolside bar, and a terrace. Indulge in a body wrap, a manicure/pedicure, and a body scrub at Clarins Wellness Corner, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mediterranean cuisine. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as shopping on site and a garden.
You'll also find perks like:
  • An indoor pool along with sun loungers
  • Limo/town car service, an outdoor tennis court, and valet parking (surcharge)
  • An electric car charging station, babysitting (surcharge), and meeting rooms
  • Beach towels, an elevator, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 74 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Children's slippers, childcare services, and free infant beds
  • Hypo-allergenic bedding and down comforters
  • Bidets, children's robes, and free toiletries
  • 42-inch flat-screen TVs with satellite channels and DVD players
  • Decks/patios, electric kettles, and heating

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered self parking on site (CHF 20 per day)
  • Secured, covered valet parking on site (CHF 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Rucola
  • Le Relais
  • Ristorante Arté al Lago

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4,865 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1880
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 120 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CHF 20 per day (in/out privileges)
  • Covered valet parking fee: CHF 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and TWINT
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May
Parking height restrictions apply
Children under 13 years old are not allowed in the spa without adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Castagnola
Grand Hotel Villa Castagnola
Grand Hotel Villa Castagnola au Lac
Grand Hotel Villa Castagnola au Lac Lugano
Grand Villa Castagnola au Lac
Grand Villa Castagnola au Lac Lugano
Villa au Lac
Villa Castagnola
Villa Castagnola au Lac
Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Villa Castagnola Lugano
Grand Villa Castagnola
Grand Hotel Lugano
Grand Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel Lugano

Frequently asked questions

Does Grand Hotel Villa Castagnola have a pool?

Yes, this property has an indoor pool.

Is Grand Hotel Villa Castagnola pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hotel Villa Castagnola?

Self parking is available for CHF 20 per day. Valet parking is available for CHF 30 per day. Limited spots are available.

What time is check-in at Grand Hotel Villa Castagnola?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Grand Hotel Villa Castagnola?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Hotel Villa Castagnola located?

Located in Cassarate, this luxury hotel is within 1 mi (2 km) of Parco Ciani, Palazzo dei Congressi, and Lake Lugano. LAC Lugano Arte e Cultura and Monte San Salvatore are also within 6 mi (10 km). Lugano Funicular Station is 28 minutes by foot and Lugano Station is 27 minutes.

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Grand Hotel Villa Castagnola Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 308 out of 390 reviews
Rating 8 - Good. 61 out of 390 reviews
Rating 6 - Okay. 14 out of 390 reviews
Rating 4 - Poor. 5 out of 390 reviews
Rating 2 - Terrible. 2 out of 390 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a great experience! Service was excellent and location very convenient.
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay!
Stayed 3 nights in May 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gorgeous property! Received an upgrade to a corner suite which was not only large but had spectacular lake views. Felt like royalty. Dined at Le Relais where both the food and service were excellent. The hotel is adjacent to a funicular and an easy walk to town. The staff are wonderful. A truly fantastic stay. Highly recommended!
Stayed 2 nights in Oct 2025

10/10 Excellent

Hansjürg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great Spa. Has its own Lido and for little Children you can also go to the public Lido which was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Toni

Liked: Amenities
Friendly and professional staff and an easy check-in.
Stayed 1 night in May 2024

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff and kindness of all at the property! Nicola in particular. Front desk members were incredible- including Mario! Lake Lugano is magnificent.
Stayed 4 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The same amazing experience as always
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Old-World Hotel with beautiful views! We had a room with a balcony and view of lake. Indoor pool and garden area was very relaxing! Staff is very friendly
Stayed 2 nights in Jun 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 5 star experience

A fantastic 5 star experience, no detail missed. I will certainly return.
Stayed 2 nights in Aug 2023

10/10 Excellent

Yuval

Just magic
Stayed 3 nights in May 2024

6/10 Okay

Nathalia

Liked: Cleanliness, staff & service, room comfort

Could be better, for the price paid. Dog fee high!

Hotel is pet friendly but doesn’t allow pets in the common areas (restaurants, etc) which is a bummer because we don’t travel with the dog to keep him inside the room all the time. They even told us that during summer he is not allowed in the garden areas (?). Also, it costed us CHF 50,00 per night for the dog. The staff is ULTRA friendly and polite. The common areas are fancy, clean and smell great, But we feel the gym, sauna and pool could have some improvements as the areas seem quote old and lacking space. We didn’t play tennis but the facilities seem good. The food is overpriced - Im sorry. I never felt like I was having a “fantastic” meal, although the prices are high. You can find good spots near the hotel for coffee, lunch and dinner and the lake view is great. It’s a good spot, just in general quite overpriced in my opinion.
Stayed 2 nights in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property filled with antiques and artwork. The staff was helpful and friendly. The grounds are magnificent and the spa is luxurious. The food and drinks were delicious. We even got an upgrade to a fancy suite! Why, I don't know. The place to stay in Lugano.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights. Wonderful breakfast, clean property, lake access was lovely. I run every morning and the area is clean and safe.
Stayed 4 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place ever

Absolutely perfect in every single way possible
Stayed 9 nights in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, beautiful, amazing. Einfach nur toll dieses altehrwürdige Luxushotel. Stilvolle, liebevolle Einrichtung mit herrlichem hoteleigenen Park. Besonders gefallen hat mir auch der zum Hotel gehörende Lido direkt am Luganer See. Sehr, sehr empfehelnswert
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
World class service… from the moment, I walked on the property to the moment I left. I felt well cared for.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The most exquisite hotel experience my husband and I have ever had. The staff went above and beyond, the grounds are impeccable, the lake views immaculate, and the amenities fantastic. We will definitely be back to beautiful Villa Castagnola.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay, one night easily became two and would certainly return for further visits.
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with the most amazing service! Gorgeous, classic, 10/10!
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and old school classy but at the same time relaxed and friendly. Stunning garden and great facilities. Very good breakfast nice eating areas both indoor and outdoor.
Stayed 1 night in Jun 2025

10/10 Excellent

Edith

Liked: Amenities
Thought staff service, property, and cleanliness were excellent. Small things to improve: We had a wonderful room, however, the shower was a tub shower and it was a deep tub so stepping in and out was precarious- could have used a grab bar at the back of the shower. We also had a nice patio but the table on it was very small - would be good to get a slightly larger table. Breakfast was good but the scrambled eggs did not taste like eggs- I think because there may have been a lot of cream in them. You could order an omelette/frittata for a good bit extra. Also, they never had any berries for fruit, but you could order them separately for 18 francs!! We only had a hamburger for dinner there but the reviews on the restaurant were not good. Most people said great service, food was overpriced and not that good.
Stayed 5 nights in May 2025

10/10 Excellent

Dr.Maria

Liked: Cleanliness
View was great besides everything 🙏💚💫✨
Stayed 4 nights in May 2025

10/10 Excellent

tuluh

Liked: Amenities, property conditions & facilities
Great hotel and very courteous and friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undoubtably the best hotel I have ever stayed at. So beautiful, the staff were amazing so kind and helpful. It was my birthday and they sent chocolates to my room and gifted our group free cocktails before dinner. I was very touched. Would Highly recommend a visit there if staying in Lugano.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a wonderful stay here. The location is perfect, and we had a wonderful room with the most incredible view, no complaints at all. My only complaint was the food at the breakfast buffet, it was really nothing special, locked, originality, and somewhere homemade options.
Stayed 1 night in Mar 2025

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