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Best Western Hotel Bellevue Au Lac

4.0 star property
Family-friendly Lugano hotel connected to the convention center, 9-minute walk to LAC Lugano Arte e Cultura

Choose dates to view prices

Photo gallery for Best Western Hotel Bellevue Au Lac

Free breakfast
Deluxe Double Room with Direct Lake View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Lunch and dinner served, local cuisine
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Meeting facility
The Best Western Hotel Bellevue au Lac, on Lake Lugano's shore, offers a peaceful family getaway. Kids enjoy the playground while parents relax in the garden. Guests can sip coffee at the café or lounge by the seasonal pool with lake views.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Single Room with Partial Lake view from the Balcony

Executive Single Room with Partial Lake view from the Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Single Room with Partial Lake view from the Balcony

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
  • Partial lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room with Partial Lake view from the Balcony

Executive Double Room with Partial Lake view from the Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Double Room with Partial Lake view from the Balcony

8.2 out of 10
Very good
(15 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room with Partial Lake view from the Balcony

Executive Twin Room with Partial Lake view from the Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Twin Room with Partial Lake view from the Balcony

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Twin Room with Direct Lake View

Deluxe Double Twin Room with Direct Lake View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Twin Room with Direct Lake View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite with Partial Lake View from the Balcony

Junior Suite with Partial Lake View from the Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite with Partial Lake View from the Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite with Partial Lake View from the Balcony

Suite with Partial Lake View from the Balcony | Room amenity

Suite with Partial Lake View from the Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room with Direct Lake View

Deluxe Double Room with Direct Lake View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room with Direct Lake View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Superior with Direct Lake View

Junior Suite Superior with Direct Lake View | Room amenity

Junior Suite Superior with Direct Lake View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
Riva Antonio Caccia 10, Lugano, TI, 6900

What's nearby

  • Via Nassa - 10 min walk - 0.5 miles
  • LAC Lugano Arte e Cultura - 10 min walk - 0.5 miles
  • Palazzo dei Congressi - 2 min drive - 1.1 miles
  • Funicolare Monte Brè - Cassarate Station - 4 min drive - 1.8 miles
  • Lake Lugano - 4 min drive - 2.6 miles

Getting around

  • Lugano Funicular Station - 7 min drive
  • Lugano-Paradiso - 10 min walk
  • Milan Malpensa Airport (MXP) - 68 min drive

Restaurants

  • ‪GourmetBar - ‬5 min walk
  • ‪La Cucina di Alice - ‬14 min walk
  • ‪Bar Vela - ‬13 min walk
  • ‪La Veranda - ‬1 min walk
  • ‪Cafè Retrò Ristorante Tivoli - ‬3 min walk

About this property

Best Western Hotel Bellevue Au Lac

Upscale family-friendly hotel near LAC Lugano Arte e Cultura
Located close to Via Nassa and Palazzo dei Congressi, Best Western Hotel Bellevue Au Lac provides free breakfast, a terrace, and a coffee shop/cafe. The on-site local cuisine restaurant, Le Gourmet, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a library.
Other perks include:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Self parking (surcharge), airport pick-up service (surcharge), and babysitting (surcharge)
  • 4 meeting rooms, an elevator, and luggage storage
  • Multilingual staff, a porter/bellhop, and books
  • Guest reviews say great things about the helpful staff
Room features
All 64 individually furnished rooms have thoughtful touches such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and cribs/infant beds (surcharge)
  • Tubs or showers, free toiletries, and hair dryers
  • LCD TVs with digital channels
  • Balconies, refrigerators, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 35 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Onsite parking available only on request
  • Covered self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bellevue Bar
  • Il Giardinetto
  • Le Gourmet

Things to do

  • Books
  • Library
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 883 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 21 2025 to March 15 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.81 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 0.16 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 240 per vehicle (maximum occupancy 5)
  • Covered self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 35 per day (459 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is required for transportation to and from this property
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Bellevue Au Lac
Best Western Bellevue Au Lac
Best Western Bellevue Au Lac Lugano
Best Western Hotel Bellevue Au Lac
Best Western Hotel Bellevue Au Lac Lugano
Best Western Lugano
Lugano Best Western
Hotel Bellevue au Lac
Best Bellevue Au Lac Lugano
Best Western Hotel Bellevue Au Lac Hotel
Best Western Hotel Bellevue Au Lac Lugano
Best Western Hotel Bellevue Au Lac Hotel Lugano

Frequently asked questions

Does Best Western Hotel Bellevue Au Lac have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Best Western Hotel Bellevue Au Lac pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Hotel Bellevue Au Lac?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Best Western Hotel Bellevue Au Lac?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Hotel Bellevue Au Lac?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Best Western Hotel Bellevue Au Lac provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 240 per vehicle applies.

Where is Best Western Hotel Bellevue Au Lac located?

This family-friendly Lugano hotel is located on the boardwalk/promenade, within a 15-minute walk of LAC Lugano Arte e Cultura and Via Nassa. Palazzo dei Congressi and Lake Lugano are also within 2 mi (3 km). Lugano Funicular Station is 21 minutes by foot and Lugano-Paradiso is 10 minutes.

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Reviews

Best Western Hotel Bellevue Au Lac Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 170 out of 397 reviews
Rating 8 - Good. 148 out of 397 reviews
Rating 6 - Okay. 46 out of 397 reviews
Rating 4 - Poor. 20 out of 397 reviews
Rating 2 - Terrible. 13 out of 397 reviews

Reviews

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want an inexpensive place with proximity to shops and things to do this is a great option breakfast as excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about staying here was a treat. A comfortable walk along the lake to restaurants and shops. Staff was exceptional and facilities clean and modern.
Stayed 3 nights in Jun 2023

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will come back

We only stay one night but our stay was great! The hotel is walking distance to the city center. The staff was very helpful, the room has clean and it had a great view of lake Lugano.
Stayed 1 night in Jul 2022

8/10 Good

Li Li

Liked: Staff & service, amenities, property conditions & facilities
Good view across the lake. Staff members were not very knowledgeable about the tourist and tourism. Not able to provide the info.
Stayed 1 night in Jun 2022

8/10 Good

Dondi

Liked: Cleanliness, staff & service
The staff were very friendly and helpful. The room was a pretty standard hotel room, nothing very special (just a small balcony with a tiny partial view of the lake) but it was clean and well maintained, and had very good air conditioning, which was definitely needed in August. The common areas of the hotel (lobby, hallways) are also well maintained, but the decor is not very thoughtful or inspiring—quite bland hotel decor. The restaurant and bar areas are lovely, and the included breakfast buffet is excellent, with lots of options for all tastes. The location is right on the lake, a short walk from both Paradiso and Piazza Riforma (wonderful area for restaurants and shopping), and is also right across the street from the dock where you can take a ferry ride to Morcote, which should NOT be missed. We had a very nice stay here!
Stayed 3 nights in Aug 2022

8/10 Good

Vaheh

Liked: Cleanliness, amenities, property conditions & facilities
Good quality and service
Stayed 1 night in Oct 2025

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely rude and hostile to us.
Stayed 1 night in Oct 2025

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely rude and hostile staff.
Stayed 2 nights in Oct 2025

8/10 Good

Summer

Liked: Cleanliness, staff & service, amenities
Property was a little outdated but was in an excellent location and had friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una struttura ben organizzata con un personale in grado di garantire una migliore permanenza per me è eccezionale
Stayed 1 night in Sep 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir nur für eine Nacht da, aber super zufrieden!
Stayed 1 night in Sep 2025

10/10 Excellent

CRAIG P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, view. Friendly and helpful staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mais

Liked: Cleanliness
Every thing is perfect, clean, location,friendly place
Stayed 3 nights in Jul 2025

8/10 Good

Linn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi hade ett fint rum med balkong och underbar sjöutsikt. Bra storlek på rummet. Rent. Frukosten var helt okej. Hotellet ligger i Paradiso, ca 10-15 min promenad till centrala Lugano. Båtar stannar mittemot hotellet.
Solnedgång från balkong.
Stayed 3 nights in Jul 2025

10/10 Excellent

Holly

Beautiful, clean, great location. Air conditioned
Stayed 1 night in Jul 2025

8/10 Good

Kerstin

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel ist schon relativ alt, aber gut gepflegt. Zimmer war ausreichend groß mit einer großen Schlafcouch. Negativ war, dass wir beim Checkin nicht gefragt wurden, ob wir eine Gästekarte (Ticino-Card) haben wollen. Wir hätten bei den Schifffahrten auf dem See damit viel Geld gespart. Die Entschuldigung beim Checkout war eher mäßig. Positiv war, dass wir am ersten Tag beim Frühstück Spiegeleier bekommen haben, obwohl das eigentlich nicht inkludiert war. Alles in allem also ein gemischtes Ergebnis.
Stayed 2 nights in May 2025

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself could use a refresh in that it’s a little tired, but the staff were great and the room was clean and comfortable. There was an issue with our first room (a bad smell) and they changed and upgraded the room without question. They were also happy to store our bicycles while we were there.
Stayed 2 nights in May 2025

10/10 Excellent

Dr. Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very great hotel

since I booked at Principal at last 3 years I tried another hotel and actually I am not disappointed. The bad is, that dogs are not allowed in Best Western but they were very belied as we check in with our dog.
Stayed 1 night in May 2025

8/10 Good

Oreste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moi, 100% satisfaits

Personnelle de l’hôtel, très amiable et sympathique et sur tout à l’écoute. Bravo
Stayed 1 night in Apr 2025

8/10 Good

Kyriakos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stop over at lugano

Nice hotel with views of the lake and secure car park town within walking distance too .nice breakfast and attentive personnel pool ok
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, excellently maintained, directly across the street from Lake Lugano and the Paradiso boat ferry stop. Not in the town center of Lugano but a short 1 KM walk from the center which we appreciated. Close to everything but a little removed and hence quieter
Stayed 4 nights in Sep 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very goods hotel this is the third time we have stayed at the hotel for a two night stop over as part of a holiday. Clean, friendly staff excellent facilities. We would highly recommend this hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was difficult to locate. No sun. too much shade. But the view of Lac Lugano was amazing.
Stayed 2 nights in Sep 2024

8/10 Good

Hajer

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit small considering we got a "suite, but the hotel was absolutely gorgeous, and the location was perfect
Stayed 2 nights in Aug 2024

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