The staff were very friendly and helpful. The room was a pretty standard hotel room, nothing very special (just a small balcony with a tiny partial view of the lake) but it was clean and well maintained, and had very good air conditioning, which was definitely needed in August. The common areas of the hotel (lobby, hallways) are also well maintained, but the decor is not very thoughtful or inspiring—quite bland hotel decor. The restaurant and bar areas are lovely, and the included breakfast buffet is excellent, with lots of options for all tastes. The location is right on the lake, a short walk from both Paradiso and Piazza Riforma (wonderful area for restaurants and shopping), and is also right across the street from the dock where you can take a ferry ride to Morcote, which should NOT be missed. We had a very nice stay here!
