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Acquarello Swiss Quality Hotel

Property class: 3

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Photo gallery for Acquarello Swiss Quality Hotel

A modern indoor dining area with a round table and chairs, surrounded by glass walls and potted plants. - Acquarello Swiss Quality Hotel (Lugano)
A restaurant interior with a blackboard menu, leather seating, and a view of the street outside. - Acquarello Swiss Quality Hotel (Lugano)
A spacious living room with leather sofas, a chandelier, a television, and a shoe display. - Acquarello Swiss Quality Hotel (Lugano)
A hotel room with a bed, a wooden ceiling, and a view of a dock with boats. - Acquarello Swiss Quality Hotel (Lugano)
Lobby lounge - Acquarello Swiss Quality Hotel (Lugano)
Free continental breakfast, a terrace, and laundry facilities are just a few of the amenities provided at Acquarello Swiss Quality Hotel. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Single Room

Room

Comfort Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Twin Room

A hotel room with a bed, bedside tables, a desk, and a window with curtains.

Comfort Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with a bed, bedside table, lamp, and a TV mounted on the wall.

Standard Twin Room

9.0 out of 10
Wonderful
(19 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Twin Room

A hotel room with a large bed, a desk, a radiator, and a window with curtains.

Economy Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, Kitchenette

A hotel room with two beds, a kitchenette, a TV, and a window with curtains.

Studio, Kitchenette

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Economy Room

A hotel room with a bed, a mounted TV, a small desk with a telephone, and a wall-mounted shelf with a coffee machine.

Economy Room

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Single Room

A bedroom with a bed, a nightstand, a radiator, and a window with curtains.

Comfort Single Room

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Economy Room

Room

Economy Room

  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Double Room, Balcony

A hotel room with a bed, a nightstand, a lamp, and a painting of a mountain landscape.

Comfort Double Room, Balcony

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

A hotel room with a large bed, a headboard with a mountain design, and a window with curtains.

Comfort Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 2 Bedrooms

A hotel room with a bed, a desk with a chair, an air conditioner, a radiator, a painting on the wall, and a television.

Studio, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Located in Lugano City-Centre, a neighborhood in Lugano, Acquarello Swiss Quality Hotel is near a train station. Giancarlo and Danna Olgiati Collection and Cantonal Art Museum are cultural highlights, and some of the area's activities can be experienced at Morcote Castle Estate Winery and Watersport Center Lago di Lugano. LAC Lugano Arte e Cultura and Swissminiatur are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Lugano travel guide
Map
Piazza Cioccaro 9, Lugano, TI, 6900

What's nearby

  • A historic building with ornate facades and a covered entrance.
    Via Nassa
    2 min walk - 0.1 miles
  • A picturesque lakeside village with colorful buildings, boats, and mountains in the background.
    Lake Lugano
    3 min walk - 0.2 miles
  • A large, pink building with a green dome, surrounded by well-manicured gardens and tall trees.
    Parco Ciani
    6 min walk - 0.4 miles
  • A large, pink building with a green dome and a flagpole.
    Palazzo dei Congressi
    8 min walk - 0.5 miles
  • Piazza della Riforma
    2 min walk - 0.1 miles

Getting around

  • Lugano Funicular Station
    3 min walk
  • Lugano (QDL-Lugano Rail Station)
    4 min walk
  • Lugano (LUG-Agno)
    17 min drive

Restaurants

  • Anacapri
    5 min walk
  • Vanini
    5 min walk
  • Agua
    6 min walk
  • Spaghetti Store
    5 min walk
  • Grand Café Al Porto
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 5 floors
  • Banquet hall
  • Built in 1954
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
There is a cable car next to the hotel. Guests who have booked an Economy or Standard room may hear noise during cable car operations from 5 AM to midnight.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10.00 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 48.0 per night
Cribs (infant beds) are available for CHF 20.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10.00 per pet, per night
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 48.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Acquarello Swiss Quality Hotel pet-friendly?

Yes, Acquarello Swiss Quality Hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of CHF 10.00 per pet, per night.

How much is parking?

This property doesn't offer parking.

What time is check-in at Acquarello Swiss Quality Hotel?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Acquarello Swiss Quality Hotel?

Check-out is at 11 AM.

Where is Acquarello Swiss Quality Hotel located?

Located in Lugano City-Centre, this hotel is within a 10-minute walk of San Lorenzo Cathedral and Lake Lugano. Via Nassa and Piazza della Riforma are also within 10 minutes. Lugano Funicular Station and Lugano (QDL-Lugano Rail Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Acquarello Swiss Quality Hotel Reviews

8.0

Very Good

8.6

Cleanliness

8.4

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 292 out of 1000 reviews
Rating 8 - Good. 430 out of 1000 reviews
Rating 6 - Okay. 195 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, great location qnd value
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! It’s very conveniently located to the station, right next to the tram. The staff is extremely hospitable and helpful. Clean room and a comfortable bed.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location next to funicular to station if you are catching a train in the morning. Also in the old town and just 10 minutes walk to ferries. Desk staff were friendly & welcoming. Comfortable bed & nice to have aircon in the room.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the best location. Is in the centre of the City. Everything was ok.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Request for late check out because my wife wasn’t feeling too well. They were very kind helpful and friendly all the staff including those serving in the breakfast in the morning.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff; clean, comfortable rooms, and excellent breakfast. No complaints.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and place to stay with my family in a lovely city
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location was best
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! When you arrive at the train station, take the funicular down and as soon as you get off turn right- the hotel is in that back corner beside cafe Milano. Rooms were recently renovated, great breakfast, and friendly staff. We would definitely stay here again.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station. Good that there's a fitness area.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price. Very well located.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
perfect, very clean.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Perfect placement in the town, walking distance from the lake and the train station. Very friendly staff and good facilities! Will definitely be coming back
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

A Great Find

It was a very pleasant stay. Close to transportation and shops as well as tourist attractions. A very comfortable bed!
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located with easy access to the waterfront and train station. The cable car runs from the train station and ends near the hotel door.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located at base of funicular from main train station. Perfect!
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Enough

It's a nice enough hotel, right next to the funicular that takes you to the train station. The rooms are quite dated, but the breakfast was nice the service was very good.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

We loved our stay and wish we could have stayed longer. Great location. TIP from Lugano train station: GET on funicular. Exit funicular and immediately make U turn. Hotel is right there at the bottom. Great restaurants walkable and our favorite breakfast of our trip.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Nice and well located hotel with pleasant staff. The room was not huge and the balcony looked into offices. But it was adequate and I'd stay there again.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Loved it! Loved it! The best of 6 hotels on my visit to Schys. Attractive, spacious comfortable rooms. Great location , just steps from the funicular to the station. Two min. from hotel to station via funicular! Plenty of restaurants and shops steps away. And Lugano itself is as lovely as advertised. Would I stay again? Absolutely! Ten plus!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night with our toddler and it was great, very clean very easy to get too! No great views out the window but that’s totally fine for our over night stay Staff was friendly and gave us a crib for our toddler and allowed us to turn on the AC unit because with the windows open we had a couple of mosquitos
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from the train station to the hotel. Take the funicular down from the train station and the hotel is immediately on the right. Right in the middle of old town so it was a good location. A decent hotel for the price. The room was small, but definitely adequate for our needs. Staff was super helpful and the breakfast good. The only negative was the sheets were not soft and a bit scratchy.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. And breakfast
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We arrived by train and it was a quick funicular trip down from the station and the hotel is right there. Rooms are small but they have everything you need. The staff are super helpful and we even received blocks of Swiss chocolate on arrival, which was a nice touch.
Stayed 1 night in Jun 2026