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Hotel Kaiserhof

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Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • 24/7 front desk

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board (on request), WiFi (free)

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board (on request), WiFi (free)

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Map
Brehmerstr. 3, Lübeck, SH, 23564

What's nearby

  • A grand staircase with a red carpet, ornate brick walls, and a checkered floor.
    Lübeck Town Hall
    19 min walk - 1.0 mile
  • A cathedral interior with high vaulted ceilings, arched windows, and intricate stone carvings.
    St. Mary's Church
    20 min walk - 1.1 miles
  • A historic brick castle with two prominent towers and a large archway.
    Museum Holstentor
    20 min walk - 1.1 miles
  • Lübeck Cathedral
    14 min walk - 0.8 miles
  • Lübeck Christmas Market
    18 min walk - 1.0 mile

Restaurants

  • Niederegger Stammhaus
    17 min walk
  • Tchibo
    18 min walk
  • Ristorante Italiono di Guiseppe
    18 min walk
  • Café Erdapfel
    18 min walk
  • Niederegger Arcadencafé
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 8.90 per person

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Late check-in subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Kaiserhof Reviews

7.4

Good

8.0

Cleanliness

8.2

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 37 out of 214 reviews
Rating 8 - Good. 106 out of 214 reviews
Rating 6 - Okay. 44 out of 214 reviews
Rating 4 - Poor. 20 out of 214 reviews
Rating 2 - Terrible. 7 out of 214 reviews

Reviews

Verified review

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rædselfuldt

Værst tænkeligt . Da vi kom frem havde de over booket , så vi kunne ikke få vores værelser
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Kurt

Liked: Cleanliness, staff & service

Weekend tur

Det var gå afstand til byen og vi spiste godt super tur
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

helle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig 2 dags tur

En rigtig dejlig juletur med skøn hotel og en seværdig by 😀
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Susanne

Disliked: Room comfort

Hotell med äldre charm

En äldre hotell med annex runt hörnet som vi bodde i. OK standard, 2 km gångavstånd till julmarknaden.Lite lyhört men inget som störde, skönt med avskildhet eftersom vi inte ville umgås på hotellet, få parkeringsplatser i anslutning till hotellet. Vi hade frukost som var god men både varmt och kallt, fullt tillräckligt, god och artig service av personalen. Obekväma sängar, det finns inte några bäddmadrasser i Europa, ingen extra kudde, ingen kyl på rummet. Men vi hade dörr till toaletten, vilket inte alltid finns på nyare hotell (också i Lybeck vid vår vistelse 2017) Helt OK hotellvistelse som vi kan tänka oss igen.
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Annie Cortzen

Liked: Cleanliness

Svært med p-plads

Hotellet lå i et dejligt villa kvarter lidt væk fra centrum, det var dog svært at få en p-plads, da der var 12 værelser men 4 p-pladser. Man skulle udendørs og gå over på hoved hotellet for at få morgenmad. En el pære var sprunget da vi kom, klagede med det samme, da det er en mørk tid. Vi så aldrig el-pæren på vores 3 dages pophold 🤔.
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Magnus

God och bra frukost. Skulle funnits mer parkeringar för gäster. Annars bra hotell för dom pengarna.
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities
Venlige personale, fint størrelse værelse. Men værelset var ret støvet med mange spindelvæve rundet omkring i loftet, støv på lamperne osv.
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Isabell

Liked: Cleanliness, staff & service, room comfort

Einfach gut.

Ein tolles Hotel, ohne Schnickschnack, einfach nett. Super Preis- / Leistungsverhältnis, Prima Frühstück inklusive!!! Wir macheb es bestimmt wieder!
Stayed 1 night in Nov 2018
Verified review

8/10 Good

elisa

Liked: Cleanliness, staff & service, property conditions & facilities

Alemanha sempre surpreendente

Boa experiencia, exceto que o quarto não fica no Hotel, mas há praticamente duas quadras em uma outra construção. Isso tornou desconfortável a ida para tomar o café da manhã.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Conny

Liked: Cleanliness, room comfort
Zentrumsnähe, kostenloser Parkplatz vor dem Haus, gutes Frühstücksbuffet, prima Betten, 2 bequeme Sessel im Zimmer. Zimmer im nahen Apartmenthaus in der 2. Etage ohne Fahrstuhl.
Stayed 3 nights in Oct 2018
Verified review

4/10 Poor

Resenär

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Nära till centrum. Trevlig omgivning. Ingen hiss.

Ingen information om att hiss saknades. Ingen information om att vi skulle bo i anex på plan 3, utan hiss. Stora problem med parkering. Bra hotelläge nära centrum. Bra frukost. Slitet hotell.
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Klas

Liked: Staff & service, room comfort

Höstresa till Lübeck

Utmärkt budgethotell med centralt läge strax utanför gamla staden, ca 1 km till centrala innerstaden. Gratis frukost och parkering
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Ann-Charlott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotell uppdelat på två hus med gratis parkering

Perfekt som övernattningshotell om man vill tillbringa några timmar med restaurangbesök, kultur/historia och shopping i Lübeck. Det går att promenera in till centrum på ca 15 min. Vi bodde inte i huvudbyggnaden, där receptionen och frukosten var, utan fick ett dubbelrum i hus nr 2, som låg någon minuts promenad från huvudbyggnaden. Tyvärr hade vi missat detta när vi bokade rum och blev smått överraskade att vi skulle bo i ett annat hus. I vårt hus fanns det inte någon hiss utan enbart en ganska smal trappa som ledde upp till de två våningarna. För oss fungerade det bra men om man har något problem med att gå i trappor bör man kolla upp var det bokade rummet är beläget. Rummet var stort, rymligt och bekvämt. Trevligt bemötande av personalen. Lagom stor frukostbuffé.
Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

Karin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preisleistungsverhältnis empfand ich als schlecht

Ich hatte das Gefühl, das die angezeigten Bilder nicht zum gebuchten Hotel gehörten. Wahrscheinlich wurden die Bilder vom Kaiserhof de luxe angezeigt. Bei der Buchung der Brehmerstrasse 3 wird man in der Dependance (200 Meter entfernt) mit dem Charme der 80iger Jahre in einem ehemaligen Wohnhaus untergebracht. Von diese Erfahrung haben auch andere Gäste berichtet. Leider habe ich das erst im Nachhinein gesehen.
Stayed 2 nights in Sep 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Das Gasthaus Centro two war in schlechtem Zustand Duschkabine mit beg. Schimmelbildung
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paljon matkustanut

Hinta laatusuhde hyva
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness
Jeg boede i gæstehuset, da der er størst chance for fri parkering. Desværre er der så ikke elevator, hvilket opleves anstrengende med flere kufferter til 2. sal. Værelset var stort og rummeligt, men der mangler kaffe-/temaskine. Vand med brus var der.
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Lars

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dåligt hotel

Vi bokade på Expidia.com och gick efter den information som stod på sidan med foto och allt .MEN det ska man inte lita på. När vi skulle checka in ville dom att vi skulle bo i ett helt annat område 500 m från hotellet och sedan gå och äta frukost där vi checka in . Krävde att få pengarna tillbaka vilket vi inte fick. Vi krävde att få bo på det hotel som vissades på bilderna men blev bara anvissade detta katastrof boende. Så vi lämnade med stor besvikelse!’nn
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Peter

Bodde i anexet så svårt att bedömma. Frukosten var mycket bra.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sauberes, ruhiges Zimmer, reichhaltiges Frühstück. Zentrumsnah mit guten Parkmöglichkeiteten
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Heinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zufrieden

Recht gute Lage (in 10 Min. ist man in der Altstadt), freundliches Personal, sehr gutes Frühstücksbuffet! Ist den Preis wert.
Stayed 3 nights in Aug 2018
Verified review

4/10 Poor

Fritz

Disliked: Property conditions & facilities, room comfort

Unwissentlich in Haus 2 untergebracht. Kein Lift.

Zugang zum Zimmer über 40 Treppenstufen. Frühstück im Haupthaus 200 m entfernt. Viel zu kurzer Duschvorhang. Wenig attraktives Zimmer. Alles nicht im Buchungsportal von Expedia erwähnt.
Stayed 7 nights in Aug 2018
Verified review

8/10 Good

Stephan

Gästehaus mit ruhigem Zimmer

Geräumiges Zimmer, aber alte Ausstattung. Ruhige Lage im Gästehaus, aber Zimmer im 2. OG ohne Aufzug und teilweise steile Treppen.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Fritz

Der Kaffee zum Frühstück ist ungenießbar, dünn, wie noch nie gesehen. Die Maschine läuft wohl mehrfach mit der gleichen Kaffeebefüllung. Das Frühstück fällt sehr sparsam aus.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Charlie

Liked: Cleanliness, staff & service, room comfort

Nettes Hotel in der Nähe der Altstadt.

Das Hotel liegt direkt an einer Hauptstrasse, nicht weit von der Altstadt. Es besteht aus dem Haupthaus und einem Bettenhaus, das sich ca. 100 m entfernt um die Ecke befindet. Vom Hotel aus kann man in 15 min. zu Fuß die Innenstadt auf der Insel erreichen. Parkplätze vorm Haus sind begrenzt.
Stayed 1 night in Aug 2018