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Waldstaetterhof Swiss Quality Hotel

3.5 star property
Travelers find tranquility at this lakeside retreat where attentive staff and scenic views create an ideal setting for relaxation and exploration

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Photo gallery for Waldstaetterhof Swiss Quality Hotel

Lobby sitting area - Waldstaetterhof Swiss Quality Hotel (Lucerne)
Reception - Waldstaetterhof Swiss Quality Hotel (Lucerne)
In-room safe, desk, free WiFi, bed sheets - Waldstaetterhof Swiss Quality Hotel (Lucerne)
Lobby sitting area - Waldstaetterhof Swiss Quality Hotel (Lucerne)
Interior - Waldstaetterhof Swiss Quality Hotel (Lucerne)
Located near KKL Lucerne and Chapel Bridge, Waldstaetterhof Swiss Quality Hotel offers a peaceful lakeside setting. Guests enjoy dry cleaning, conference facilities, and a restaurant perfect for unwinding after exploring with the hotel's bike rental service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Single Room, 1 Twin Bed

In-room safe, desk, free WiFi, bed sheets

Single Room, 1 Twin Bed

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Coffee/tea maker
Daily housekeeping
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Deep soaking bathtub
Hair dryer
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Comfort Single Room

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room

  • Sleeps 1

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Deep soaking bathtub
Hair dryer
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room Courtyard Side

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Coffee/tea maker
Daily housekeeping
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Double Room Courtyard Side

8.0 out of 10
Very good
(7 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Hair dryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

  • Sleeps 2

View all photos for Premium Room

In-room safe, desk, free WiFi, bed sheets

Premium Room

  • Sleeps 2

View all photos for Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room Courtyard Side

  • Sleeps 1

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Deep soaking bathtub
Coffee/tea maker
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Heating
Free rollaway/extra beds
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room

In-room safe, desk, free WiFi, bed sheets

Premium Room

7.6 out of 10
Good
(8 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Deep soaking bathtub
Hair dryer
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Double Room Courtyard Side

  • Sleeps 2

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • Sleeps 2

View all photos for Junior Suite

Flat-screen TV

Junior Suite

  • Sleeps 2

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • Sleeps 3

About the neighborhood

Located in Lucerne, Waldstaetterhof Swiss Quality Hotel is in the city center and on a lake. Chapel Bridge and Hofkirche are local landmarks, and some of the area's activities can be experienced at Lucerne Ferry Terminal and Bioweingut Sitenrain. Natur-Museum and Richard Wagner Museum are also worth visiting. Take in the nearby slopes with a ski area and skiing, or check out other outdoor activities such as ice skating. Visit our Lucerne travel guide
Map
Zentralstrasse 4, Lucerne, LU, 6004

What's nearby

  • Chapel Bridge featuring landscape views, general coastal views and a river or creek
    Chapel Bridge
    3 min walk - 0.2 miles
  • View of the city of Lucerne in Switzerland
    KKL Lucerne
    3 min walk - 0.2 miles
  • Lucerne, Switzerland, View of historical buildings along riverside
    Lucerne Town Hall
    5 min walk - 0.3 miles
  • Pleasure boat with tourists on the lake, view from the side. Lake Lucerne. Swiss.
    Lake Side Promenade
    9 min walk - 0.5 miles
  • Jesuit Church
    3 min walk - 0.2 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    2 min walk
  • Zurich Airport (ZRH)
    68 min drive

Restaurants

  • JOE & THE JUICE
    5 min walk
  • Tibits
    4 min walk
  • Heini
    4 min walk
  • Starbucks
    1 min walk
  • McDonald's
    2 min walk

About this property

Waldstaetterhof Swiss Quality Hotel

Hotel by the lake, remodeled in 2024
Dry cleaning/laundry services, a bar, and conference space are just a few of the amenities provided at Waldstaetterhof Swiss Quality Hotel. The on-site local and international cuisine restaurant, Gleis 1, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Smoke-free premises, an elevator, and luggage storage
  • A 24-hour front desk, a front-desk safe, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 91 rooms feature comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (CHF 40 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gleis 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Built in 1898
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2024
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 0.06 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night
  • Resort fee: CHF 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Self parking fee: CHF 40 per day
  • Pet fee: CHF 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Frequently asked questions

Is Waldstaetterhof Swiss Quality Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 15.00 per pet, per night.

How much is parking?

Self parking is available for CHF 40 per day. Limited spots are available.

What time is check-in at Waldstaetterhof Swiss Quality Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Waldstaetterhof Swiss Quality Hotel?

Check-out is at 11 AM.

Where is Waldstaetterhof Swiss Quality Hotel located?

Located in the heart of Lucerne, this hotel is steps from The Swiss Path, Museum Sammlung Rosengart, and St. James Way. Via Gottardo and KKL Lucerne are just steps away. Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 2-minute walk.

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Reviews

Waldstaetterhof Swiss Quality Hotel Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 490 out of 1000 reviews
Rating 8 - Good. 389 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, friendly staff.
Stayed 3 nights in Dec 2025

8/10 Good

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was great
Stayed 3 nights in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and attentive. The hotel was very nice and cozy.
Stayed 1 night in Dec 2025

10/10 Excellent

Morris

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel very clean, great staff, 10 out of 10 will recommend to everybody that I know that will be staying in Lucerne!
Stayed 3 nights in Dec 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very beautiful conveniently located in the city. Room was quiet, clean and the bed was very comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Onix A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, very close to Pier and Train Station. Walkable to restaurants and tourists areas. Great service!
Stayed 1 night in Oct 2025

10/10 Excellent

Chingting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service,there is a Migros supermarket nearby.It is really great for travelers in to get something like food and drink in the budget.
Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Location is right next to railway station. Walkable to all historic places in Lucern. Wonderful people. Extremely clean. What a Swiss hotel should be.
Stayed 1 night in Aug 2025

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at a great price compared to the rest of town. Very clean and safe area with plenty to do within a two minute walk.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

An amazing stay!! The room is clean, comfy bed and surprisingly spacious considering being located right next to the main train station. The staffs as well really friendly and helpful, would highly recommend x
Stayed 1 night in May 2025

10/10 Excellent

Saira

Liked: Staff & service, property conditions & facilities
Great location and the hotel is very nice as well. We enjoyed our stay here immensely
Stayed 1 night in Dec 2024

8/10 Good

Vijay

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, brought up a fan to cool room. Maybe shut air down too early
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal central location. Walkable everywhere. Staff friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Marjann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location right by the train station and downtown. Beautiful hotel and very friendly staff, even got upgraded to a small suite!
Stayed 1 night in Apr 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean, but basic. Staff was very friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has a great location
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
The hotel and suite were beautiful. The design was both modern and cozy The breakfast was amazing with every type of fruit imaginable. Would love to have access to coffee machine throughout the day. The staff was professional and helpful if asked, but lacked a concierge feel for assisting in guests stay in the area.
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
We had a spacious room with good facilities. Clean, well cared for property in a great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and friendly people. Awesome location by train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and so close to everything.
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

Good value in Lucerne

This is a really nice affordable hotel (affordable for Lucerne). The staff was really helpful. The room was comfortable with AC that worked and great black-out blinds. The show was impossibly small...
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable, the staff was friendly and the hotel was conveniently located near the train station, the bus station and the river. We would definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

The staff was so welcoming and helpful. The hotel and room was gorgeous. Would definitely stay here again and highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, right next to the train station and many bus routes. While an older hotel, the rooms are up to date and well appointed. Staff very friendly and helpful. We were happy with our visit.
Stayed 2 nights in Oct 2024