See all properties

Waldstaetterhof Swiss Quality Hotel

3.5 star property
Travelers find tranquility at this lakeside retreat where attentive staff and scenic views create an ideal setting for relaxation and exploration

Choose dates to view prices

Photo gallery for Waldstaetterhof Swiss Quality Hotel

Lobby sitting area - Waldstaetterhof Swiss Quality Hotel (Lucerne)
In-room safe, desk, free WiFi, bed sheets - Waldstaetterhof Swiss Quality Hotel (Lucerne)
Lobby sitting area - Waldstaetterhof Swiss Quality Hotel (Lucerne)
Reception - Waldstaetterhof Swiss Quality Hotel (Lucerne)
Interior - Waldstaetterhof Swiss Quality Hotel (Lucerne)
Located near KKL Lucerne and Chapel Bridge, Waldstaetterhof Swiss Quality Hotel offers a peaceful lakeside setting. Guests enjoy dry cleaning, conference facilities, and a restaurant perfect for unwinding after exploring with the hotel's bike rental service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Single Room, 1 Twin Bed

In-room safe, desk, free WiFi, bed sheets

Single Room, 1 Twin Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Comfort Single Room

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Double Room

In-room safe, desk, free WiFi, bed sheets

Comfort Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Double Room Courtyard Side

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room Courtyard Side

  • Sleeps 1
  • Free WiFi

View all photos for Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room Courtyard Side

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Double Room Courtyard Side

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

  • Sleeps 2
  • Free WiFi

View all photos for Premium Room

In-room safe, desk, free WiFi, bed sheets

Premium Room

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room Courtyard Side

  • Sleeps 1
  • Free WiFi

View all photos for Comfort Single Room

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Premium Double Room

In-room safe, desk, free WiFi, bed sheets

Premium Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

9.0 out of 10
Wonderful
(25 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room

In-room safe, desk, free WiFi, bed sheets

Premium Room

8.0 out of 10
Very good
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Double Room Courtyard Side

  • Sleeps 2
  • Free WiFi

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite

Flat-screen TV

Junior Suite

  • Sleeps 2
  • Free WiFi

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • Free WiFi

About the neighborhood

Located in Lucerne, Waldstaetterhof Swiss Quality Hotel is in the city center and on a lake. Chapel Bridge and Hofkirche are local landmarks, and some of the area's activities can be experienced at Lucerne Ferry Terminal and Bioweingut Sitenrain. Natur-Museum and Spiegellabyrinth are also worth visiting. Take in the nearby slopes with a ski area and skiing, or check out other outdoor activities such as ice skating. Visit our Lucerne travel guide
Map
Zentralstrasse 4, Lucerne, LU, 6004

What's nearby

  • Chapel Bridge
    Chapel Bridge
    3 min walk - 0.2 miles
  • View of the city of Lucerne in Switzerland
    KKL Lucerne
    3 min walk - 0.2 miles
  • Lucerne, Switzerland, View of historical buildings along riverside
    Lucerne Town Hall
    5 min walk - 0.3 miles
  • Pleasure boat with tourists on the lake, view from the side. Lake Lucerne. Swiss.
    Lake Side Promenade
    9 min walk - 0.5 miles
  • The Swiss Path
    2 min walk - 0.1 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    2 min walk
  • Zurich Airport (ZRH)
    68 min drive

Restaurants

  • JOE & THE JUICE
    5 min walk
  • Tibits
    4 min walk
  • Starbucks
    1 min walk
  • Heini
    4 min walk
  • McDonald's
    2 min walk

About this property

Waldstaetterhof Swiss Quality Hotel

Hotel remodeled in 2024 and located near Chapel Bridge
Dry cleaning/laundry services, a bar, and conference space are just a few of the amenities provided at Waldstaetterhof Swiss Quality Hotel. The on-site local and international cuisine restaurant, Gleis 1, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Tour/ticket assistance, smoke-free premises, and luggage storage
  • A banquet hall, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 91 rooms feature comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Italian cuisine
AMERON Luzern Hotel Flora
Lucerne
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,055 reviews
AMERON Luzern Hotel Flora
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (CHF 40 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gleis 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Built in 1898
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2024
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Self parking fee: CHF 40 per day
  • Pet fee: CHF 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Frequently asked questions

Is Waldstaetterhof Swiss Quality Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 15.00 per pet, per night.

How much is parking?

Self parking is available for CHF 40 per day. Limited spots are available.

What time is check-in at Waldstaetterhof Swiss Quality Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Waldstaetterhof Swiss Quality Hotel?

Check-out is at 11 AM.

Where is Waldstaetterhof Swiss Quality Hotel located?

Located in the heart of Lucerne, this hotel is within a 5-minute walk of The Swiss Path and Chapel Bridge. Museum Sammlung Rosengart and St. James Way are just steps away. Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Waldstaetterhof Swiss Quality Hotel Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 502 out of 1002 reviews
Rating 8 - Good. 376 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast very clean rooms
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ma Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Male staff was great, accommodating and polite.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, friendly staff.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Launa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, location, the staff, and cleanliness was fantastic. My only complaint was noise. There is no air conditioning so the windows must be open. The hotel is next to the train station and a super busy intersection so it is really loud. Hard to peacefully rest.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was great
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Great location an great staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and attentive. The hotel was very nice and cozy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Morris

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel very clean, great staff, 10 out of 10 will recommend to everybody that I know that will be staying in Lucerne!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very beautiful conveniently located in the city. Room was quiet, clean and the bed was very comfortable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive and polite staff. Didn’t opt for breakfast so no opinion on breakfast. Very comfortable room. Just next to the train station so it was very convenient.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Matt

Liked: Cleanliness, staff & service, amenities
The hotel is brilliantly located, beautifully decorated and the staff were great. However the rooms do not have air conditioning and instead some other form of cooling which was not effective and cannot be controlled. Also the walls were pretty thin and there was a big transfer of noise from the room next door and outside
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Onix A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, very close to Pier and Train Station. Walkable to restaurants and tourists areas. Great service!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chingting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service,there is a Migros supermarket nearby.It is really great for travelers in to get something like food and drink in the budget.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Saira

Liked: Staff & service, property conditions & facilities
Great location and the hotel is very nice as well. We enjoyed our stay here immensely
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at a great price compared to the rest of town. Very clean and safe area with plenty to do within a two minute walk.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

An amazing stay!! The room is clean, comfy bed and surprisingly spacious considering being located right next to the main train station. The staffs as well really friendly and helpful, would highly recommend x
Stayed 1 night in May 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Location is right next to railway station. Walkable to all historic places in Lucern. Wonderful people. Extremely clean. What a Swiss hotel should be.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has a great location
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Vijay

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Marjann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location right by the train station and downtown. Beautiful hotel and very friendly staff, even got upgraded to a small suite!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal central location. Walkable everywhere. Staff friendly and helpful
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean, but basic. Staff was very friendly and helpful.
Stayed 3 nights in May 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
We had a spacious room with good facilities. Clean, well cared for property in a great location
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and so close to everything.
Stayed 2 nights in Sep 2024