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Waldstaetterhof Swiss Quality Hotel

3.5 star property
Lakefront hotel with a 24-hour front desk and a restaurant

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Photo gallery for Waldstaetterhof Swiss Quality Hotel

Interior
Exterior
Reception
In-room safe, desk, free WiFi, bed sheets
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

Highlights

Separate sitting area
Heating
Free rollaway/extra beds
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Deep soaking bathtub
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Deep soaking bathtub
Hair dryer
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premium Room

In-room safe, desk, free WiFi, bed sheets

Premium Room

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Deep soaking bathtub
Hair dryer
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room Courtyard Side

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Coffee/tea maker
Daily housekeeping
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, 1 Twin Bed

In-room safe, desk, free WiFi, bed sheets

Single Room, 1 Twin Bed

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Coffee/tea maker
Daily housekeeping
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Private bathroom
Hair dryer
Shower/tub combination
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Double Room Courtyard Side

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Hair dryer
Private bathroom
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Double Room Courtyard Side

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room Courtyard Side

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

In-room safe, desk, free WiFi, bed sheets

Premium Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Single Room

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Zentralstrasse 4, Lucerne, LU, 6004

What's nearby

  • Mt. Rigi - 1 min walk - 0.0 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • KKL Lucerne - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 5 min walk - 0.3 miles
  • Swiss Transportation Museum - 4 min drive - 1.8 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪Joe & The Juice - ‬2 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Yooji's - ‬1 min walk
  • ‪Caffe Spettacolo - ‬1 min walk

About this property

Waldstaetterhof Swiss Quality Hotel

Hotel remodeled in 2024 and located near Chapel Bridge
Dry cleaning/laundry services, a bar, and conference space are just a few of the amenities provided at Waldstaetterhof Swiss Quality Hotel. The on-site local and international cuisine restaurant, Gleis 1, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Tour/ticket assistance, smoke-free premises, and luggage storage
  • A banquet hall, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 91 rooms feature comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (CHF 40 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gleis 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Built in 1898
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2024
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Self parking fee: CHF 40 per day
  • Pet fee: CHF 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Frequently asked questions

Is Waldstaetterhof Swiss Quality Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 15.00 per pet, per night.

How much is parking at Waldstaetterhof Swiss Quality Hotel?

Self parking is available for CHF 40 per day. Limited spots are available.

What time is check-in at Waldstaetterhof Swiss Quality Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Waldstaetterhof Swiss Quality Hotel?

Check-out is at 11 AM.

Where is Waldstaetterhof Swiss Quality Hotel located?

Located in the heart of Lucerne, this hotel is within a 5-minute walk of The Swiss Path and Chapel Bridge. Mt. Rigi and Museum Sammlung Rosengart are just steps away. Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 2-minute walk.

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Waldstaetterhof Swiss Quality Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 1003 reviews
Rating 8 - Good. 415 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Beautiful hotel so close to the train station and in the middle of all the action.
Stayed 3 nights in May 2025

10/10

We enjoyed our stay and highly recommend this hotel!
Stayed 4 nights in Apr 2025

8/10

Good facilities
Stayed 2 nights in Jun 2025

10/10

The hotel is located across from the train station, very convenient to visit all the places, safe and great staff.
Stayed 2 nights in Apr 2025

8/10

Room was comfortable and clean, but basic. Staff was very friendly and helpful.
Stayed 3 nights in May 2025

10/10

Excellent location right by the train station and downtown. Beautiful hotel and very friendly staff, even got upgraded to a small suite!
Stayed 1 night in Apr 2025

10/10

Central location Newly furbised
Stayed 3 nights in May 2025

10/10

Great location and the hotel is very nice as well. We enjoyed our stay here immensely
Stayed 1 night in Dec 2024

8/10

We had a spacious room with good facilities. Clean, well cared for property in a great location
Stayed 3 nights in Mar 2025

10/10

Very good and close to train station.
Stayed 1 night in Jan 2025

10/10

Hotel has a great location
Stayed 2 nights in Oct 2024

10/10

Great experience and friendly people. Awesome location by train station.
Stayed 1 night in Dec 2024

8/10

19th century hotel, interior nicely improved to modern standards. Room was not large but fine for 2. We got “upgraded” to a quiet room on 2nd floor. This was a laughable upgrade. The window overlooked a light well that was illuminated all night. No window shade. Was lucky to have my blindfold.
Stayed 1 night in May 2025

10/10

Location, Free upgrade and overall. The person at reception(From Afghanistan don’t recollect the name) was super nice. Hotel is highly recommended.
Stayed 1 night in Jan 2025

10/10

Couldn’t have asked for a better place to stay for our first visit to Luzern. Train station is just across the street in a wonderful neighborhood. Extremely friendly and welcoming staff. We especially loved the location. Everything you would want to see and experience is a short walk. The shopping, dining and convenience to the train station below the station was amazing.
Stayed 3 nights in Jan 2025

10/10

Excellent service and so close to everything.
Stayed 2 nights in Sep 2024

10/10

The staff was so welcoming and helpful. The hotel and room was gorgeous. Would definitely stay here again and highly recommend.
Stayed 1 night in Nov 2024

10/10

Our room was comfortable, the staff was friendly and the hotel was conveniently located near the train station, the bus station and the river. We would definitely stay here again.
Stayed 3 nights in Aug 2024

10/10

.
Stayed 1 night in Apr 2025

10/10

A very nice hotel, right next to the train station and many bus routes. While an older hotel, the rooms are up to date and well appointed. Staff very friendly and helpful. We were happy with our visit.
Stayed 2 nights in Oct 2024

10/10

The staff were great, very informative and provided highlights of the area around the hotel. Perfect location to eateries bakeries, site-seeing, and train station. Room was a tad small, but all the other positives negates that issue.
Stayed 4 nights in Oct 2024

8/10

Nice location, and friendly staff. Room is clean and classic but the bathroom is too small.
Stayed 1 night in Oct 2024

8/10

Very good hotel. Limited but good breakfast for 25 CHP.
Stayed 1 night in May 2024

10/10

Close to everything
Stayed 1 night in Sep 2024

10/10

Overall, a good hotel in a great central location — very convenient for exploring the city. However, a few downsides impacted the experience. There was no on-site parking, and I ended up having to park under the nearby train station, which was quite expensive. The Wi-Fi password provided didn’t work initially, and the shampoo bottles in the room were empty. On the bright side, the staff were friendly and responsive — they addressed the Wi-Fi and amenities issue promptly, but unfortunately, there wasn’t much they could do about the parking. Good stay overall, but worth noting these points for future guests.
Stayed 1 night in Apr 2025