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Renaissance Lucerne Hotel

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Exterior - Renaissance Lucerne Hotel (Lucerne)
Lunch and dinner served - Renaissance Lucerne Hotel (Lucerne)
Lounge - Renaissance Lucerne Hotel (Lucerne)
View from property - Renaissance Lucerne Hotel (Lucerne)
Studio Suite, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk - Renaissance Lucerne Hotel (Lucerne)
Luxury
5.0 star property
8.8

Excellent

Luxury hotel near Chapel Bridge

Located close to Lucerne Town Hall and KKL Lucerne, Renaissance Lucerne Hotel provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, Pacifico - South American, offers lunch and dinner. In addition to a 24-hour gym, guests can connect to free in-room WiFi.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 2 Twin Beds, Non Smoking

32-inch flat-screen TV with satellite channels, TV

Studio Suite, 2 Twin Beds, Non Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds, Non Smoking

Junior Suite, 2 Twin Beds, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, 2 Twin Beds, Non Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Lucerne, Renaissance Lucerne Hotel is in the city center and near a boardwalk/promenade. Chapel Bridge and Lion Monument are notable landmarks, and the area's natural beauty can be seen at Mount Pilatus and Burgenstock. KKL Lucerne and Lucerne Town Hall are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and snowshoeing. Visit our Lucerne travel guide
Map
Pilatusstrasse 15, Lucerne, LU, 6002

What's nearby

  • Chapel Bridge
    Chapel Bridge
    3 min walk - 0.2 miles
  • Lucerne, Switzerland, View of historical buildings along riverside
    Lucerne Town Hall
    5 min walk - 0.3 miles
  • View of the city of Lucerne in Switzerland
    KKL Lucerne
    5 min walk - 0.3 miles
  • Lion Monument
    Lion Monument
    14 min walk - 0.8 miles
  • Chateau Guetsch
    19 min walk - 1.0 mile

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    4 min walk
  • Zurich Airport (ZRH)
    56 min drive

Restaurants

  • Starbucks
    4 min walk
  • Thai Garden
    3 min walk
  • Burger King
    4 min walk
  • Penthouse
    2 min walk
  • just a little brewpub
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 20 per night)
  • Street parking available
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boca Grande Bar & Lounge
  • Pacifico - South American

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1907
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night
Cribs (infant beds) are available for CHF 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CHF 35 for adults and CHF 20 for children
  • Nearby parking fee: CHF 20 per night (52 ft away)
  • Crib (infant bed) fee: CHF 60.0 per night
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Is Renaissance Lucerne Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Renaissance Lucerne Hotel?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Renaissance Lucerne Hotel?

Check-out is at noon.

Where is Renaissance Lucerne Hotel located?

Located in the heart of Lucerne, this luxury hotel is within a 5-minute walk of Chapel Bridge and KKL Lucerne. Lucerne Town Hall and Lion Monument are also within 1 mi (2 km). Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Renaissance Lucerne Hotel Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 287 out of 524 reviews
Rating 8 - Good. 165 out of 524 reviews
Rating 6 - Okay. 45 out of 524 reviews
Rating 4 - Poor. 17 out of 524 reviews
Rating 2 - Terrible. 10 out of 524 reviews

Reviews

Verified

10/10 Excellent

Michael Andrew Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff in all situations were fantastic, especially Sergei in the restaurant. Room was always clean with ample water refills. Location is very convenient to train station, ports for the lake and old town. Overall a great hotel choice
Stayed 4 nights in May 2026
Verified

8/10 Good

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Room was fine, clean comfortable and with space to walk around. Staff was very pleasant
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

keunmo

Liked: Cleanliness, staff & service, amenities
Everything was great. Staff was super kind and very helpful and room was neat and clean. I would like to visit again if I go to Luzern.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location Close to lake Lucerne and train station You can hear the music from the restaurant until approx 1am on a Fri/ sat night when in your room Excellent staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Sze Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff who advises the best way to eat and travel
Stayed 1 night in Aug 2023
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Room was very small with an odd layout. Bathroom was up 3 stairs from the foot of the bed. So weird. Otherwise, it was quiet, beds were comfy and the place is super clean.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel in Lucerne. It's extremely close to the train station, the Chapel Bridge, and old town. The staff is friendly and the hotel is always well maintained. I wish breakfast was included or a more affordable price point if it's not, but otherwise it's a great spot.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Minaj

Liked: Cleanliness, amenities
The hotel was in a good location. It was overpriced for what the hotel offered.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Dora

Liked: Cleanliness, staff & service, amenities
Great location and easy check-in process. The room was very warm and stuffy, even though the temperatures outside was cooler in the 50’s F. This made the sleeping condotions very uncomfortable.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable and relaxing.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service Everything was great 😊
Stayed 1 night in May 2024
Verified

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Property

Overall, a good place to stay. For the price, I expected a little more in terms of elegance and luxury, but I can't think of a single complaint. The front desk and all hotel staff were very helpful and friendly. The location was extremely convenient with the train station just being less than a 5 minute walk away.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comments

Decor and furniture in less than typical price range of this room, but the room was clean. Heater did not work and needed portable heater. Breakfast at the restaurant was excellent as well as proximity to the train station
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean room and very nice staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Qais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, perfect location close to train station but the room size was small and tight.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Mauricio

Liked: Cleanliness, staff & service
The price is high for the actual room, it does not feel like a 5 star hotel. what you are paying for is the location.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Chris

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in seven different hotels during our last trip to Switzerland, and this was the worst. Despite paying more than other hotels in more popular places (e.g. Geneva), this had the tiniest hotel room with the absolute worst view ever. I couldn't even see daylight, just a large laundry chute that completely blocked the view. The room was hot and stuffy. Barely any room to walk around the bed. The front desk staff did nothing for us. There were 2 people working a crowded lobby full of people trying to check in. We would have left if we weren't so exhausted. The hotel was extremely close to the train station. Breakfast was not included, and at CHF39 (~$50USD), we went to Migros instead. (BTW, MIGROS is a GAME CHANGER - get snacks, groceries, etc. there for low prices). The Holy Cow burger restaurant is a block away and it fabulous and less expensive than other restaurants.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and fantastic breakfast as well
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice and Good location if you are travelling around
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Afsaneh

We really enjoyed it.
Stayed 2 nights in Dec 2024