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ibis budget Luzern City

1.0 star property
Hotel with a 24-hour front desk, near Chapel Bridge

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Photo gallery for ibis budget Luzern City

Family Twin Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi
Exterior
Interior
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Twin Room, Multiple Beds

Family Twin Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi

Family Twin Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Satellite channels
Desk
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, soundproofing, free WiFi

Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Satellite channels
Desk
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi

Double Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Satellite channels
Desk
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Triple Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Satellite channels
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, soundproofing, free WiFi

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Satellite channels
Desk
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Kellerstrasse 6, Lucerne, 6005

What's nearby

  • KKL Lucerne - 12 min walk - 0.7 miles
  • Chapel Bridge - 13 min walk - 0.7 miles
  • Lucerne Town Hall - 15 min walk - 0.8 miles
  • Swiss Transportation Museum - 5 min drive - 2.2 miles
  • Chateau Guetsch - 5 min drive - 2.3 miles

Getting around

  • Luzern Sgv Station - 10 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • ‪Two Hands Coffeehouse - ‬6 min walk
  • ‪Confiserie Bachmann - ‬4 min walk
  • ‪Café Nord - ‬6 min walk
  • ‪Parterre - ‬5 min walk
  • ‪BOLERO Restaurante - ‬5 min walk

About this property

ibis budget Luzern City

Hotel near Chapel Bridge
ibis budget Luzern City provides amenities like a garden and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Tour/ticket assistance, a vending machine, and smoke-free premises
  • A vegetable garden, coffee/tea in the lobby, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 128 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 14 for adults and CHF 7 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 14 for adults and CHF 7 for children
  • Covered self parking fee: CHF 24 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

Frequently asked questions

Is ibis budget Luzern City pet-friendly?

Yes, ibis budget Luzern City allows pets (limit 1 total). There's a fee of CHF 15.00 per pet, per night.

How much is parking at ibis budget Luzern City?

Self parking is available for CHF 24 per day.

What time is check-in at ibis budget Luzern City?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ibis budget Luzern City?

Check-out is at noon. Late check-out is available for a fee.

Where is ibis budget Luzern City located?

Situated in Lucerne, this hotel is within a 15-minute walk of Museum Sammlung Rosengart and Chapel Bridge. The Swiss Path and Mt. Rigi are also within 15 minutes. Luzern Sgv Station is 10 minutes by foot and Lucerne (QLJ-Lucerne Train Station) is 11 minutes.

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ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 322 out of 1002 reviews
Rating 8 - Good. 392 out of 1002 reviews
Rating 6 - Okay. 170 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Miho

Very conveniently located. Clean and staff friendly. I will stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

arunav

Liked: Cleanliness, staff & service, property conditions & facilities
Good, quiet and clean
Stayed 2 nights in Apr 2025

8/10 Good

Joselito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Buffet breakfast is good. The room is clean and modern. The staff are friendly. The only downside is the room size is a bit tight.
Stayed 3 nights in Apr 2025

8/10 Good

Shiu Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mountain view from room
Stayed 2 nights in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, amenities
Great breakfast. Great location and easy to get to. Supermarket basically next door which was good. Small but comfortable room. Very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Arsalan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very cooperative and understanding.
Stayed 1 night in Apr 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean, good breakfast, close to the train station and Old Town.
Stayed 2 nights in Dec 2024

8/10 Good

Parmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great stay. Staff was really friendly and was in a good location
Stayed 5 nights in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices, nice rooms
Stayed 1 night in Nov 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean but small. There is a supermarket called DENNER nearby, selling groceries at reasonable price.
Stayed 2 nights in Apr 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located
Stayed 1 night in Jan 2025

2/10 Terrible

Stephanie

Disliked: Staff & service
Terrible customer service. I've stayed at many ibis locations, but
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very friendly
Stayed 1 night in Jan 2025

2/10 Terrible

Abdul Gaffar

Liked: Cleanliness
Disliked: Staff & service, amenities
Front line staff Marco was very bad behavior even yesterday evening duty manager also very rude, one Ms Sandra very helpful good behavior I will not recommend anyone nor visit this Hotel
Stayed 2 nights in Apr 2025

8/10 Good

Carlie-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. And always at the desk. Cleaners were friendly too. For the budget price, I was very impressed.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from train/bus station and can't beat the price!!
Stayed 2 nights in Nov 2024

2/10 Terrible

Biju

Disliked: Cleanliness, amenities, property conditions & facilities
The room toilet doesn’t have a room, and the air condition is not working. Finally we opened the window for sleeping even in the month of April. The room is just a kind of box room, not recommended at all…
Stayed 1 night in Apr 2025

4/10 Poor

Maria

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
very tiny rooms, you can barely walk inside , No wardrobes, no place to hang clothes , no hangers to put your staff. had to leave all on the floor . the TV was smaller than a 80's computer monitor
Stayed 2 nights in Apr 2025

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff & Lovely Location
Stayed 4 nights in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
A good room for the price, close to a bus line that goes straight to lucerne. Also, ample on site parking, which is rare.
Stayed 1 night in Nov 2024

10/10 Excellent

Zuraiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night only but the customer services was Amazing!!
Stayed 1 night in Oct 2024

8/10 Good

Maris Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and breakfast. The coffee was great! The place is also convenient for public transportation.
Stayed 2 nights in Oct 2024