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Hotel Royal Luzern

Property class: 3

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Photo gallery for Hotel Royal Luzern

A balcony with a table set for two, overlooking a lake and mountains. - Hotel Royal Luzern (Lucerne)
A hotel lobby with a checkered floor, red leather chairs, a large wooden cabinet, and a red carpeted corridor. - Hotel Royal Luzern (Lucerne)
A multi-story hotel with balconies, a flag on top, and a stone facade. - Hotel Royal Luzern (Lucerne)
A hotel lobby with a checkered floor, red upholstered chairs, a wooden reception desk, and a large window. - Hotel Royal Luzern (Lucerne)
A modern hotel room with a large bed, a seating area with a table, and a view of the outdoors. - Hotel Royal Luzern (Lucerne)
Close to Chapel Bridge, Hotel Royal Luzern provides amenities like a terrace and a bar. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

A double bed with a green upholstered headboard, two bedside tables with lamps, a vase of flowers, and a glass table with a plate and a wine glass.

Double Room

7.2 out of 10
Good
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a vase of flowers, and a balcony with a table and chairs.

Superior Double Room

8.6 out of 10
Excellent
(12 reviews)
  • Lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, Lakeside

A hotel room with two beds, a TV mounted on the wall, a window with curtains, and a view of the outdoors.

Triple Room, Lakeside

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Single Room

A bedroom with a bed, a desk, a chair, a TV, and a window with curtains.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Single Room

A bedroom with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a seating area with a table, and a view of the outdoors.

Deluxe Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Triple Room

A hotel room with two beds, a window with a view of trees, a table with flowers, and a wall-mounted light fixture.

Family Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Lucerne is home to Hotel Royal Luzern. Chapel Bridge and Hofkirche are local landmarks, and travelers looking to shop may want to visit Hertensteinstrasse and Metalli Shopping Centre. Gletschergarten Museum and Richard Wagner Museum are also worth visiting. Visit our Lucerne travel guide
Map
22 Rigistrasse, Lucerne, LU, 6006

What's nearby

  • A boat on a lake with snow-capped mountains in the background.
    Lake Side Promenade
    2 min walk - 0.1 miles
  • A stone sarcophagus with a lion lying down, inscribed with text.
    Lion Monument
    14 min walk - 0.8 miles
  • A large, multi-story structure covered in directional signs.
    Swiss Transportation Museum
    17 min walk - 0.9 miles
  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    17 min walk - 1.0 mile
  • Grand Casino Lucerne
    6 min walk - 0.4 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    19 min walk
  • Zurich Airport (ZRH)
    61 min drive

Restaurants

  • Zum Weissen Kreuz
    17 min walk
  • Starbucks
    17 min walk
  • Bacio Della Mamma
    2 min drive
  • Burger King
    3 min drive
  • Stadtkeller Swiss Folkore Restaurant
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: CHF 29 for adults and CHF 14.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Tourism fee: CHF 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 29 for adults and CHF 14.50 for children
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Royal Luzern pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Royal Luzern?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 50 (subject to availability).

What time is check-out at Hotel Royal Luzern?

Check-out is at 11:00 AM. Late check-out is available for CHF 50 (subject to availability).

Where is Hotel Royal Luzern located?

Situated in Lucerne, this hotel is within 1 mi (2 km) of Lake Side Promenade and Chapel Bridge. Grand Casino Lucerne and Hofkirche are also within 10 minutes. Lucerne (QLJ-Lucerne Train Station) is 19 minutes by foot and Lucerne Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Royal Luzern Reviews

8.6

Excellent

9.2

Cleanliness

8.2

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 167 out of 286 reviews
Rating 8 - Good. 70 out of 286 reviews
Rating 6 - Okay. 26 out of 286 reviews
Rating 4 - Poor. 12 out of 286 reviews
Rating 2 - Terrible. 11 out of 286 reviews

Reviews

Verified review

10/10 Excellent

Akhilesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing !
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Cintia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent staff and breakfast. We love the balcony view.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Beautiful hotel. Just too hot without air conditioning in the summer.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Shahram

Liked: Cleanliness, staff & service
Create location, friendly staff, but the hotel is very old and it seems never remodeled in past 30 years
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, views, breakfast was amazing!! We loved our time here!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Iliyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is 10 -15 min walk to Chapel Bridge, sitting on a hill above the lake front. Charming hotel, very friendly and polite staff. The room was rather small and it looked like it needs to be renovated a little bit but we stayed for one night only, so we didn’t mind. The bathroom looked renovated and clean which is always very important to us. We opted to have breakfast there (about 30 franks per person). It was a nice spread of breakfast items in a beautiful dinning room. We would recommend the hotel and would probably stay there again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot looking over the lake. If you take the bus to Casino, you'll have to carry your luggage up the hill a bit (which is why you get the nice view). No air conditioning though - it was got when we were here.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and the hotel is in a beautiful location. Loved it!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jovette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great. Amazing views!beautiful views and wonderful staff
Stayed 3 nights in May 2026
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For $30 US breakfast each morning was wonderful. There’s no place else to eat nearby so that is your main option. It had all the eggs and bacon, cereals, smoked salmon, yogurts lots of breads. The view of the lake Luzerne is fabulous from their balcony. Be sure to get a Lakeview room.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with attentive staff. Very close to the Glion train station and funicular, but it is a short and mildly challenging up-hill walk from the station to the property.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yujin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, Great View
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and the Hotel Royal very quiet and comfortable and was a great location … the staff were extremely helpful and breakfast was great! I would stay again for sure !!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Great views, central location. Clean, great beds!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel looking over the lake. The room was comfortable and clean, and the staff were very friendly. Public transportation was close by.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Malekkal

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel and great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Josette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and thoughtful
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, 20 min walk to train station. Breakfast buffet available for purchase. Beautiful view of the mountain from room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

BriannaMarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
Spectacular view of Lake Lucerne from the room and great breakfast. Bangin made us feel very welcome and we had a wonderful stay.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay at the hotel in Luzern, Arad (Front desk) helped us check in in, he gave us recommendations for things to do and places to eat around. Our room was clean, spacious with two balcony’s and amazing windows, bathroom was tidy and bed so comfortable . Breakfast buffet was complete. I will definitely recommend this hotel.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026. Location was ok - we took bus from train station to Casino-Palace stop and then walked the remainder. Hotel is located up hill and could be difficult to access by foot with heavy luggage. Room was a good size and had beautiful panoramic views of the lake and city. No air conditioning, but with windows open and using provided fan, we were comfortable. Would have preferred to receive Lucerne visitor pass prior to check in so we could have used it for the bus ride from train station to hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Historic feel and look, clean, very friendly staff.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Our family loved Hotel Royal Luzern. The staff was the best part for our group, and we would recommend them for any future opportunities/promotions. The rooms are a bit older, but we didn't mind. The location was great and we would certainly stay here again.
Stayed 3 nights in Dec 2025