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Hotel Royal Luzern

3.0 star property
Hotel with a bar, near Swiss Transportation Museum

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Photo gallery for Hotel Royal Luzern

Front of property
Lobby
Lobby
Exterior
Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet friendly
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Single Room

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Digital channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Triple Room

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Digital channels
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Single Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Superior Single Room

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Digital channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Double Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Digital channels
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
22 Rigistrasse, Lucerne, LU, 6006

What's nearby

  • Lake Side Promenade - 3 min walk - 0.1 miles
  • Lion Monument - 11 min walk - 0.6 miles
  • Swiss Transportation Museum - 15 min walk - 0.8 miles
  • Chapel Bridge - 17 min walk - 1.0 mile
  • KKL Lucerne - 19 min walk - 1.0 mile

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 19 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪MOzern - ‬6 min walk
  • ‪Grand Casino Luzern - ‬7 min walk
  • ‪China Restaurant Jialu National - ‬9 min walk
  • ‪Vesper - ‬10 min walk
  • ‪VILLA Schweizerhof - ‬8 min walk

About this property

Hotel Royal Luzern

Hotel near Swiss Transportation Museum
Close to Chapel Bridge, Hotel Royal Luzern provides amenities like a terrace and a bar. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), secured bicycle storage, and luggage storage
  • Outdoor furniture, an elevator, and a front-desk safe
  • Meeting rooms, a banquet hall, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Royal Luzern feature comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 50-cm TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: CHF 25 for adults and CHF 12.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-cm TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of CHF 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 25 for adults and CHF 12.50 for children
  • Pet fee: CHF 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Royal Luzern Hotel
Hotel Royal Luzern Lucerne
Hotel Royal Luzern Hotel Lucerne

Frequently asked questions

Is Hotel Royal Luzern pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Royal Luzern?

Limited spots are available.

What time is check-in at Hotel Royal Luzern?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 50 (subject to availability).

What time is check-out at Hotel Royal Luzern?

Check-out is at 11:00 AM. Late check-out is available for CHF 50 (subject to availability).

Where is Hotel Royal Luzern located?

Situated in Lucerne, this hotel is within 1 mi (2 km) of Lake Side Promenade, Swiss Transportation Museum, and Chapel Bridge. Grand Casino Lucerne and Hofkirche are also within 10 minutes. Lucerne (QLJ-Lucerne Train Station) is 19 minutes by foot and Lucerne Station is 19 minutes.

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Hotel Royal Luzern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 129 reviews
Rating 8 - Good. 29 out of 129 reviews
Rating 6 - Okay. 9 out of 129 reviews
Rating 4 - Poor. 10 out of 129 reviews
Rating 2 - Terrible. 5 out of 129 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

conor

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff Beautiful art deco style Unbelievable views of the lake and mountains
Stayed 2 nights in May 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great views of lake Luzern from beautiful terrace. Great staff, clean but small room(normal).
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay. Top notch and the entire family agreed. We had ages 19 to 75 and 3 rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
We absolutely LOVED our stay here. Bangin, the front office manager, was absolutely wonderful, super friendly and helpful, as was all the staff.
Stayed 3 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 1 night in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Great staff and the rooms are nice and clean. The hotel does not have AC and it was a very hot week. It is also on a steep hill which may case problems for those with limited mobility
Stayed 3 nights in Jun 2025

6/10 Okay

stephen

Disliked: Amenities, property conditions & facilities
Views from the rooms were amazing. Friendly and helpful staff, unfortunately let down by the actual room, old style shower in a bath, very dangerous to step in and out, no power point in the bath room and we had a broken fridge for 3 days of our stay
Stayed 4 nights in May 2025

10/10 Excellent

Jing Jia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, great value for money and possible the best view of Luzern! Just to note that there is a slope up to the hotel so for those with big luggages, Uber from the train station is about CHF11, so all good given that the hotel offers so much more than that! Highly recommend.
Stayed 2 nights in May 2025

4/10 Poor

stephen

Disliked: Property conditions & facilities
Staff very helpful but location not good to many stairs and hill to far from main city centre
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great views from our room in the corner of the historic building. The rooms were fine, public area pleasant. But nobody much stayed around as no dinner was available. Long hilly walk to town centre, so we drove. Nothing much in the vicinity of the hotel. Parking was expensive
Stayed 5 nights in Apr 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
view
Stayed 3 nights in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent! Front desk reception greeted us like family. Hotel is as lovely as the pictures on the web and the views were amazing. It is located on a hill and easy acces to everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

DHARSHINI

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view of the lake from my room. Hotel was very clean and charming. Arad was very helpful. He provided a lot of valuable information. For example, when you pay for the city taxes, you can also ride the city bus for free. He was very hospitable. The city is clean and absolutely beautiful We had a wonderful stay!
Stayed 8 nights in May 2025

6/10 Okay

Joseph

This hotel is on the hillside and small room with almost no equipments to heat foods. Good view and that is all.
Stayed 1 night in May 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities
Nice concierge George. Made pizza for my birthday with candle. Supper friendly and helpful.
Stayed 1 night in May 2025

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
We were blessed with a room that had a balcony and a window. We had a spectacular view of the mountains and the lake. We had dinner at the hotel the first night and Rarish our waiter was excellent. The only thing missing is it had no breakfast included. This is why I gave it a 4 stars.
Stayed 2 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Oct 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a night or two and walk to the main city is very easy Overall great experience with check in desk and check out
Stayed 2 nights in Oct 2024

10/10 Excellent

Stanton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at this hotel. Loved our 3 night stay there.
Stayed 3 nights in Jul 2024

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful experience at the hotel! The hotel manager, Bangin, was extremely kind, helpful, and very hospitable. The property is on a hill (10 min drive from train station) with a beautiful view of the lake.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonjoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, had a room with a balcony, beautiful view of the lake. Nice breakfast
Stayed 1 night in Aug 2024

8/10 Good

Nazuma

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty hotel on top of a hill
Stayed 1 night in Jun 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful view

Beautiful property, fantastic view over the lake from our room’s balcony, very friendly and helpful front desk, nice room.
Stayed 1 night in Jun 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the city, lake, and snow-covered mountains was so breathtakingly beautiful, we found it hard to leave the window (with balcony!) in our room. When we did, we used the hotel's complimentary bus ticket to explore the town--one of the most lovely and special we have experienced in Europe. And the hotel staff was warm and responsive in every way. This hotel is a gem!
Stayed 1 night in Dec 2024