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Hotel Royal Luzern

3.0 star property
Travelers find lakeside charm at this welcoming hotel where they can unwind at the cozy bar or relax on the sun-drenched terrace with scenic views

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Photo gallery for Hotel Royal Luzern

Deluxe Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi - Hotel Royal Luzern (Lucerne)
Lobby - Hotel Royal Luzern (Lucerne)
Exterior - Hotel Royal Luzern (Lucerne)
Lobby - Hotel Royal Luzern (Lucerne)
Front of property - Hotel Royal Luzern (Lucerne)
Hotel Royal Luzern sits near Lake Lucerne's picturesque shores. Guests connect to WiFi while relaxing at the charming bar or enjoying the sunny terrace with comfortable outdoor furniture. Previous visitors appreciate the helpful staff and convenient luggage storage service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Single Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Single Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Triple Room

Family Triple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Lucerne is home to Hotel Royal Luzern. Chapel Bridge and Hofkirche are local landmarks, and travelers looking to shop may want to visit Hertensteinstrasse and Metalli Shopping Centre. Spiegellabyrinth and Natur-Museum are also worth visiting. Visit our Lucerne travel guide
Map
22 Rigistrasse, Lucerne, LU, 6006

What's nearby

  • Pleasure boat with tourists on the lake, view from the side. Lake Lucerne. Swiss.
    Lake Side Promenade
    2 min walk - 0.1 miles
  • Lion Monument
    Lion Monument
    11 min walk - 0.6 miles
  • Swiss Transportation Museum
    Swiss Transportation Museum
    15 min walk - 0.8 miles
  • Chapel Bridge
    Chapel Bridge
    17 min walk - 1.0 mile
  • Grand Casino Lucerne
    6 min walk - 0.4 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    19 min walk
  • Zurich Airport (ZRH)
    61 min drive

Restaurants

  • Barbatti
    13 min walk
  • MOzern
    7 min walk
  • Alpineum Kaffehaus & Bar
    14 min walk
  • Chäs Barmettler
    13 min walk
  • Vesper
    10 min walk

About this property

Hotel Royal Luzern

Hotel near Swiss Transportation Museum
Close to Chapel Bridge, Hotel Royal Luzern provides amenities like a terrace and a bar. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), outdoor furniture, and secured bicycle storage
  • Meeting rooms, luggage storage, and an elevator
  • A banquet hall, multilingual staff, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Royal Luzern feature comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 50-cm TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

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Hotel de la Paix
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  • Free WiFi
  • Breakfast available
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: CHF 29 for adults and CHF 14.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of CHF 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 29 for adults and CHF 14.50 for children
  • Pet fee: CHF 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Royal Luzern pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 30 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Royal Luzern?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 50 (subject to availability).

What time is check-out at Hotel Royal Luzern?

Check-out is at 11:00 AM. Late check-out is available for CHF 50 (subject to availability).

Where is Hotel Royal Luzern located?

Situated in Lucerne, this hotel is within 1 mi (2 km) of Lake Side Promenade, Swiss Transportation Museum, and Chapel Bridge. Grand Casino Lucerne and Hofkirche are also within 10 minutes. Lucerne (QLJ-Lucerne Train Station) is 19 minutes by foot and Lucerne Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Royal Luzern Reviews

8.6

Excellent

9.2

Cleanliness

8.0

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 128 out of 219 reviews
Rating 8 - Good. 51 out of 219 reviews
Rating 6 - Okay. 19 out of 219 reviews
Rating 4 - Poor. 11 out of 219 reviews
Rating 2 - Terrible. 10 out of 219 reviews

Reviews

Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and the Hotel Royal very quiet and comfortable and was a great location … the staff were extremely helpful and breakfast was great! I would stay again for sure !!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Great views, central location. Clean, great beds!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, 20 min walk to train station. Breakfast buffet available for purchase. Beautiful view of the mountain from room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

BriannaMarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Malekkal

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel and great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay at the hotel in Luzern, Arad (Front desk) helped us check in in, he gave us recommendations for things to do and places to eat around. Our room was clean, spacious with two balcony’s and amazing windows, bathroom was tidy and bed so comfortable . Breakfast buffet was complete. I will definitely recommend this hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
Spectacular view of Lake Lucerne from the room and great breakfast. Bangin made us feel very welcome and we had a wonderful stay.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Debra

Liked: Cleanliness, property conditions & facilities
Staff member was very welcoming and helpful with suggestions on what to consider seeing during the day. Room was smaller than expected but we were only there to sleep so didn’t bother us much. View from the bedroom window was outstanding!! Hotel was very quiet and lacking any atmosphere, no food available!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Our family loved Hotel Royal Luzern. The staff was the best part for our group, and we would recommend them for any future opportunities/promotions. The rooms are a bit older, but we didn't mind. The location was great and we would certainly stay here again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Historic feel and look, clean, very friendly staff.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Great view of the lake. Clean room. Very helpful staff. Loved the breakfast.
View from the breakfast room.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Danielle

Liked: Cleanliness
The view from this hotel is amazing! The location is not the best and it is up a steep hill so if you are travelling with luggage it is not ideal. It was SO loud in the room. We could hear everything from the rooms around us…we could even hear someone coughing in their room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Beautiful. Staff is so so helpful. 10/10 recommend.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sanjiv

Superb hotel! Loved the stay and views.
Stayed 3 nights in May 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Nice stay. Nice view from hotel balcony of the lake. 15/20 mins from train station.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

conor

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff Beautiful art deco style Unbelievable views of the lake and mountains
Stayed 2 nights in May 2025
Verified

10/10 Excellent

darren heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovey hotel in quiet area yet only a short walk along the lake to town. Staff really friendly and helpful. Our room on 4th floor was amazing. Spacious with amazing views over lake and mountains
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
The front desk worker Arad was extremely helpful and kind! He gave us recommendations and helped us prolong our stay an extra night with ease. Really wonderful customer service. Also, the room was clean, with a beautiful view! But back to Arad, whatever he’s making, it’s not enough! Give this man a raise!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Odalys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay at Hotel Royal, Lucerne

We had a fantastic experience at Hotel Royal in Lucerne. The location is excellent, right across from the lake, making it easy to enjoy the beautiful surroundings and city attractions. The views from our room were breathtaking, and the staff at the front desk were incredibly friendly and welcoming. We would definitely return and highly recommend this hotel to anyone visiting Lucerne.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Hailin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great say.

We enjoyed our stay at the Hotel Royal Lucern. Although not situated in the city center, it was quiet and convenient to get to. The check-in staff were very friendly. The breakfast very very good. The bathroom was spacious and very clean.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay in a room with a fantastic view. Bangin Salih checked us in and was very helpful and gave us handy leaflets about things to do in the area.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
We absolutely LOVED our stay here. Bangin, the front office manager, was absolutely wonderful, super friendly and helpful, as was all the staff.
Stayed 3 nights in May 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great views of lake Luzern from beautiful terrace. Great staff, clean but small room(normal).
Stayed 1 night in Jun 2025
Verified

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a night or two and walk to the main city is very easy Overall great experience with check in desk and check out
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 1 night in Apr 2025