See all properties

Hotel Monopol

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Monopol

A historic hotel with a prominent dome and multiple flags, including a Swiss flag. - Hotel Monopol (Lucerne)
Property video
A historic building with multiple balconies and a green dome. - Hotel Monopol (Lucerne)
A historic hotel with a classic facade, a Starbucks, and a McDonald's. - Hotel Monopol (Lucerne)
A buffet with various food items including fruits, cheeses, and desserts. - Hotel Monopol (Lucerne)
Near Chapel Bridge, Hotel Monopol provides a nightclub, a terrace, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Room

Hypo-allergenic bedding available, minibar, in-room safe, desk

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A hotel room with a double bed, a bedside table, a mirror, and a red carpeted floor.

Double Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Single Room

A hotel room with a bed, a desk with a laptop, a chair, a TV, and a window with curtains.

Standard Single Room

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A hotel room with a bed, desk, chair, and a TV.

Standard Double Room

8.6 out of 10
Excellent
(27 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

A hotel room with a bed, a desk with a chair, a red armchair, a bedside table with a lamp, and a large mirror.

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, and a small table. There are lamps on either side of the room.

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Room

A hotel room with a bed, a desk with a television, a chair, a lamp, and a window with curtains.

Junior Room

8.0 out of 10
Very good
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed OR 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Design Zimmer

A modern hotel room with a large bed, a desk with a chair, a television, and a minibar.

Deluxe Design Zimmer

9.0 out of 10
Wonderful
(11 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

A hotel room with bunk beds, a desk with a television, and a chair.

Quadruple Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed, 1 Twin Sofa Bed and 1 Double Bed OR 1 Twin Bunk Bed and 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding available, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Lucerne, Hotel Monopol is in the city center and near a boardwalk/promenade. Hertensteinstrasse and Emmen Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Entlebuch Biosphere and The Swiss Path. Natur-Museum and Gletschergarten Museum are also worth visiting. Discover the area's water adventures with parasailing, windsurfing, and motor boating nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Lucerne travel guide
Map
Pilatusstrasse 1, Lucerne, LU, 6003

What's nearby

  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    3 min walk - 0.2 miles
  • A lake with boats, a mountain, and buildings in the background.
    KKL Lucerne
    3 min walk - 0.2 miles
  • A historic riverside town with a prominent red-roofed building and a reflection of the architecture in the calm water.
    Lucerne Town Hall
    5 min walk - 0.3 miles
  • A boat on a lake with snow-capped mountains in the background.
    Lake Side Promenade
    9 min walk - 0.5 miles
  • The Swiss Path
    2 min walk - 0.1 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    2 min walk
  • Zurich Airport (ZRH)
    67 min drive

Restaurants

  • Tibits
    2 min walk
  • Joe & The Juice
    3 min walk
  • LUZ Seebistro
    3 min walk
  • Starbucks
    1 min walk
  • Burger King
    2 min walk

Similar properties

A nighttime view of a historic building with ornate balconies and a church spire.
Hotel Alpina
Lucerne
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
7.8 out of 10, Good, 513 reviews
Hotel Alpina
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 35 per night)
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 689 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1899
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Early check-in subject to availability

Early check-in fee: CHF 100

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: CHF 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 44 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 80.0 per day

Cribs (infant beds) are available for CHF 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Uncovered self parking fee: CHF 35.00 per night
  • Nearby parking fee: CHF 35 per night (1148 ft away)
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CHF 100 (subject to availability)
  • Late check-out fee: CHF 100 (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Lucerne Mobility Ticket Guest Card is available at this property and includes use of public transportation (buses and trains; excludes boats) in the town of Lucerne during stay.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Hotel Monopol pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of CHF 20.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 35.00 per night. Limited spots are available.

What time is check-in at Hotel Monopol?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Early check-in is available for a fee of CHF 100 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Monopol?

Check-out is at 11 AM. Late check-out is available for CHF 100 (subject to availability).

Where is Hotel Monopol located?

Located in the heart of Lucerne, this hotel is steps from Museum Sammlung Rosengart and Chapel Bridge. The Swiss Path and St. James Way are just steps away. Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Monopol Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 393 out of 795 reviews
Rating 8 - Good. 236 out of 795 reviews
Rating 6 - Okay. 99 out of 795 reviews
Rating 4 - Poor. 39 out of 795 reviews
Rating 2 - Terrible. 28 out of 795 reviews

Reviews

Verified review

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, AC, friendly staff & great location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel with nice roof top bar and great AC in all the rooms! AC so important if you are staying in Luzern in the summer, especially during a heat wave!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, air conditioned rooms, friendly multilingual staffing. Literally in front of the train station/mall/Dr office and pharmacy for location convenience. My only issue here was my room's bathroom door was malfunctioning buy due to the weekend and holiday was tuff to get someone to fix it and is understanding, I would stay here again if I return in the future.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel directly across the street from the train station. The chapel bridge is only a short walk away. I didn’t have breakfast at the hotel, I thought it was a little too expensive. The roof top bar has a wonderful view of the lake and the mountains. My wife and myself had a drink and a snack and enjoyed the view. I would definitely stay there again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close to train station.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Luz Dary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente breakfast
Stayed 2 nights in May 2026
Verified review

8/10 Good

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and patient (as I did not speak German). Great rooms. But the refrigerators were confusing and practically unusable. Otherwise great location, staff, and time.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly located to access everything. Train station and marina across street. Shopping a block away.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located right next to Luzern Station. It is very convenient, as you have access to the grocery stores situated around the station. The boat landing is also nearby, making it easy to take a boat trip to visit Mount Rigi, and you can also reach Mount Pilatus quickly by train.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent and convenient location next to train station. Starbucks downstairs and easy access to underground mall right in front of hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Farasley

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional location, spotless room and very friendly staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing location and helpful staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Donny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is perfect. Crew and staff are all accommodating.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding place. Safe, clean, convenient fir travel, food, walking. Phenomenal stay !!!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room in nice hotel.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ting-Yi

Liked: Staff & service, amenities
We had a very enjoyable stay at Hotel Monopol. The location is excellent — right next to the train station and within easy walking distance of the Old Town, city walls, lake piers, restaurants, and grocery stores, which made exploring Lucerne very convenient. Breakfast was delicious with plenty of options, and the staff were especially friendly and helpful, even assisting us with contacting the airport about our delayed luggage. The only minor downside is that the building is older and some of the furniture feels a bit dated. Like many hotels in Switzerland, the rooms rely mainly on opening the windows for cooling instead of air conditioning, so street noise from the busy area can sometimes be noticeable at night. Overall, the great location, excellent service, and good breakfast made this a very pleasant stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ida

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Front desk staff was friendly and it was just walking distance to the places of interest.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities
Staff were helpful
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent, and the location near the train station and the pier is perfect for travelers who want to explore rather than just stay in the hotel. The rooms are spacious, and the staff are very friendly and helpful.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ratna

Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean, spacious and has a great view of the Lucerne riverfront. It is very close to the Lucerne’s train stain (Hauptbahnhof) and the hotel has elevator. Breakfast is very good and the staffs are super friendly and helpful. Highly recommend this hotel when you visit Lucerne.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a room with windows facing the train station, it was quite and the room was so spacious!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and very clean The staff was very friendly and helpful.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Dileep

Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2025