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Ambassador Self Check-in Hotel

3.0 star property
Travelers find a peaceful garden retreat in Lucerne where they can browse the library, explore nearby Loewenplatz, or simply relax on the quiet terrace

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Photo gallery for Ambassador Self Check-in Hotel

Exterior - Ambassador Self Check-in Hotel (Lucerne)
Daily continental breakfast (CHF 20 per person) - Ambassador Self Check-in Hotel (Lucerne)
Lobby - Ambassador Self Check-in Hotel (Lucerne)
Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk - Ambassador Self Check-in Hotel (Lucerne)
Interior - Ambassador Self Check-in Hotel (Lucerne)
Ambassador Self Check-in Hotel in central Lucerne offers a tranquil garden escape. Guests can enjoy the on-site library, shop, and complimentary WiFi. The hotel consistently earns positive reviews from satisfied visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double or Twin Room

8.4 out of 10
Very good
(12 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Lucerne, Ambassador Self Check-in Hotel is connected to a shopping center. Notable landmarks in the area include Loewenplatz and Lion Monument. Chapel Bridge and Musegg Wall are two other places to visit that come recommended. Discover the area's water adventures with sailing, boat tours, and swimming nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Lucerne travel guide
Map
Zürichstrasse 3, Lucerne, LU, 6004

What's nearby

  • I took a train from Rome to Lucerne in 1994 on my first solo trip just to see this lion sculpted into the side of a granite cliff face. #oldschool #film #details
    Lion Monument
    3 min walk - 0.2 miles
  • Pleasure boat with tourists on the lake, view from the side. Lake Lucerne. Swiss.
    Lake Side Promenade
    3 min walk - 0.2 miles
  • Lucerne, Switzerland, View of historical buildings along riverside
    Lucerne Town Hall
    6 min walk - 0.4 miles
  • Chapel Bridge featuring landscape views, general coastal views and a river or creek
    Chapel Bridge
    8 min walk - 0.5 miles
  • Loewenplatz
    2 min walk - 0.1 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    10 min walk
  • Zurich Airport (ZRH)
    70 min drive

Restaurants

  • Confiseur Bachmann AG
    4 min walk
  • Barbatti
    1 min walk
  • McDonald's
    3 min walk
  • Alpineum Kaffehaus & Bar
    2 min walk
  • Max Chocolatier
    1 min walk

About this property

Ambassador Self Check-in Hotel

Hotel near Lion Monument
Located close to Loewenplatz and Lucerne Town Hall, Ambassador Self Check-in Hotel provides a terrace, shopping on site, and a garden. Free in-room WiFi and a library are available to all guests.
Additional perks include:
  • Continental breakfast (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, multilingual staff, and an elevator
  • A front-desk safe, smoke-free premises, and luggage storage
Room features
All guestrooms at Ambassador Self Check-in Hotel offer amenities such as free WiFi and safes, as well as sound-insulated walls and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 25 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 10 for children
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100 per stay
  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Nearby parking fee: CHF 25 per day(262 ft away; open 24 hours)
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador
Ambassador Self Check In
Ambassador Self Check-in Hotel Hotel
Ambassador Self Check-in Hotel Lucerne
Ambassador Self Check-in Hotel Hotel Lucerne

Frequently asked questions

Is Ambassador Self Check-in Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Ambassador Self Check-in Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

What time is check-out at Ambassador Self Check-in Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Ambassador Self Check-in Hotel located?

Located in the heart of Lucerne, this hotel is within a 5-minute walk of Loewenplatz and Lion Monument. Lucerne Town Hall and Chapel Bridge are also within 10 minutes. Lucerne (QLJ-Lucerne Train Station) is 10 minutes by foot and Lucerne Station is 10 minutes.

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Reviews

Ambassador Self Check-in Hotel Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 123 out of 394 reviews
Rating 8 - Good. 189 out of 394 reviews
Rating 6 - Okay. 58 out of 394 reviews
Rating 4 - Poor. 18 out of 394 reviews
Rating 2 - Terrible. 6 out of 394 reviews

Reviews

10/10 Excellent

Ziyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Family friendly Great location
Stayed 1 night in Sep 2025

8/10 Good

Karina

Liked: Cleanliness, amenities, property conditions & facilities
Easy self check, clean room, tea & coffee available on 2nd floor at all times
Stayed 1 night in Dec 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a close walk to restaurants and attractions in Lucerne
Stayed 3 nights in Sep 2025

8/10 Good

HIEN

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. The location is convenient, close to bus stop and shopping center.
Stayed 2 nights in Nov 2025

10/10 Excellent

Layne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Close to a parking structure and grocery store. The main sites are within easy walking distance. Great hotel. I would stay there again.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Nice hotel, lovely breakfast, nice location for centre of Lucerne
Stayed 1 night in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything! Easy check in
Stayed 2 nights in Aug 2025

8/10 Good

Jerwin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was conveniently located. Breakfast was excellent.
Stayed 3 nights in May 2025

8/10 Good

Jenny Lyn

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean. Check in was very easy. You can check in your luggage for free using their lockers (you need 2 euros as a deposit) if your room is not ready. Room was a good size for 2 people. Breakfast had a good variety and tasted great. Bus stop was right outside the hotel, and another one 2 mins away. Grocery and mall beside the hotel, lots of dining options that are easily of walking distance from the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The pictures do not give justice.

The hotel is actually connected to the Paix hotel. You can either self-check in or you can use hotel Paix for normal check-in. The breakfast is worth the cost, especially considering the cost of food in Lucerne. Rooms are clean. Bed is a little stiff. Location is in walking distance of the train station with a carry on.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room, clean and in great location near shops, restaurants and coffee.
Stayed 2 nights in Aug 2024

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to acces, the staff in the partner hotel was very friendly. Lucerne is small so the Hotel is very well located
Stayed 1 night in Dec 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for your stay

Great location for a short town stay. Had everythng you needed from a B&B
Stayed 1 night in May 2024

10/10 Excellent

Wai Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is good. Room is clean and tidy.
Stayed 4 nights in May 2025

8/10 Good

janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location. Close to everything in Lucerne.
Stayed 2 nights in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
good location for visiting lucernce
Stayed 2 nights in Sep 2023

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean. Parking close by. Enjoyed our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bhakti

Liked: Cleanliness, staff & service, property conditions & facilities
Self check in was great, hotel stay was satisfactory
Stayed 1 night in Jun 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and very cleaned

Super well located. Very cleaned. Hope the room was equipped with ac
Stayed 1 night in Sep 2024

10/10 Excellent

Retired

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in city only a 10-15 minute walk to train/bus station! Grocery store and indoor mall very close and other shopping just a short walk away.
Stayed 1 night in Jun 2024

10/10 Excellent

Jose Ladie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, safe and newly renovated hotel in the middle of farm lands. Clean, modern, nice bed, amazing balcony and views with farms, cows and mountains. We’ve stayed in a superior room with bigger bed, ample space, awesome window blinds and a kitchenette. Very welcoming and helpful staff and free parking. Highly recommended!
Stayed 1 night in Oct 2024

10/10 Excellent

Asen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is really great, walking distance from everything and main locations; a lot of places to eat close by, I will only ask to get improve the rooms, maybe a little make over to make them look more new, besides that everything is great
Stayed 1 night in Apr 2024

6/10 Okay

Wai Man

Liked: Staff & service
The room is spacious but a bit old and not very clean, hair found in bathroom, floor and pillow. Not enough sockets and lighting. Receptionists are nice and allow early check-in. However the hair and body wash provided by the hotel were all leaked out from the bottle, making us did not have enough to use. When I called and reported the issue to the staff at night, they just said they had refilled the wash before we moved in and not willing to come to check the problem. I reflected the issue to the receptionist in the next day and the problem was finally solved.
Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel is convenient, easily accessible, and the rooms are spacious and clean Although I can’t fault the hotel itself we stayed here in extremely hot weather and there is no air conditioning. The room was like a sauna until 2am even with windows open and it was a real struggle to sleep. I wouldn’t stay again because of the lack of AC and I would not recommend booking this hotel in the summer months
Stayed 1 night in Jun 2025

8/10 Good

Yuen Kam Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old but the price is fair. The location is convenient for eveything. The restaurant Coop and the Lion Monument are just in walking distance. Bus No 1 and 19 are near the hotel which are just a few stops to Luzern train station or walk within 15 mins to the train station and Kapellbrücke.
Stayed 1 night in Jul 2024