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Hotel Alpina

3.0 star property
Hotel with a 24-hour front desk, a quick walk to KKL Lucerne

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Photo gallery for Hotel Alpina

Front of property
Property grounds
City view
Point of interest
Premium bedding, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Design Double Room

Deluxe Design Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Design Double Room

Highlights

Balcony
Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Balcony
Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Single Room

Highlights

Yard
Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Triple Room

Highlights

Yard
Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, blackout drapes

Superior Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

Exterior

Hotel Monopol

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 594 reviews
Hotel Monopol

About the neighborhood

Map
Frankenstrasse 6, Lucerne, LU, 6003

What's nearby

  • KKL Lucerne - 4 min walk - 0.2 miles
  • Chapel Bridge - 4 min walk - 0.3 miles
  • Lucerne Town Hall - 7 min walk - 0.4 miles
  • Swiss Transportation Museum - 4 min drive - 1.8 miles
  • Chateau Guetsch - 5 min drive - 2.0 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Zurich Airport (ZRH) - 59 min drive

Restaurants

  • ‪Tibits - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Yooji's - ‬1 min walk
  • ‪Caffe Spettacolo - ‬2 min walk
  • ‪Heini - ‬3 min walk

About this property

Hotel Alpina

Hotel near KKL Lucerne
Located close to Chapel Bridge and Jesuit Church, Hotel Alpina provides a terrace, a shopping mall on site, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Other perks include:
  • Buffet breakfast (surcharge), a front-desk safe, and a 24-hour front desk
  • Smoke-free premises, luggage storage, and multilingual staff
  • An elevator, tour/ticket assistance, and ATM/banking services
Room features
All guestrooms at Hotel Alpina boast perks such as premium bedding, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and hair dryers
  • 50-cm TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 35 per night); discounts available
  • Street parking available
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm TV with satellite channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per stay (for stays between 1 January - 31 December)
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is served at Hotel Monopol, located next door.

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpina Lucerne
Hotel Alpina Lucerne
Alpina Hotel Lucerne
Hotel Alpina Hotel
Hotel Alpina Lucerne
Hotel Alpina Hotel Lucerne

Frequently asked questions

Is Hotel Alpina pet-friendly?

Yes, Hotel Alpina allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Alpina?

Limited spots are available.

What time is check-in at Hotel Alpina?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alpina?

Check-out is at 11 AM.

Where is Hotel Alpina located?

Located in the heart of Lucerne, this hotel is within a 5-minute walk of KKL Lucerne, Chapel Bridge, and Jesuit Church. Lucerne Town Hall and Lion Monument are also within 15 minutes. Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 5-minute walk.

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Hotel Alpina Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 397 reviews
Rating 8 - Good. 170 out of 397 reviews
Rating 6 - Okay. 75 out of 397 reviews
Rating 4 - Poor. 20 out of 397 reviews
Rating 2 - Terrible. 21 out of 397 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Maria Criselda DeLeon

Liked: Cleanliness
Room was recently renovated and very nice; great for family with kids. Close to main train station and major attractions!
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little boutique hotel.
Stayed 1 night in Mar 2025

8/10 Good

Samson

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.
Stayed 2 nights in Mar 2025

8/10 Good

Mitchel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a bit outdated but the location and services most def made up for it. Close to nightlife and so many dinner options. Balcony was big and staff were great.
Stayed 1 night in Mar 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities
Great location. Room is decently clean (not enough I would walk on my bare feet)
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and checkout. Great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate and all new decor and interior design. Loved extra amenities like heated towel bar and so soft beds.
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location right next to the train station. The only downside was that they weren't staffed over the winter so we had to check in at a different hotel, but it wasn't a big inconvenience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Charley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Ramprasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and super helpful staff
Stayed 2 nights in Jun 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a convenient location…I had a lovely balcony too…I would definitely stay here again!!! 👍💕🤗
Stayed 2 nights in Jun 2024

8/10 Good

Binte Abdul Manan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, fuss free check out and very near to the main train station. There is a nespresso coffee maker provided besides the kettle to amke tea. Highly recommended.
Stayed 2 nights in Nov 2024

8/10 Good

Jubillee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and helpful. Can hear noises from the outside but it was tolerable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient hotel right next to the station but safe and quiet. Staff were very friendly and lots of help with things to do locally.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cammie

Liked: Cleanliness, staff & service, property conditions & facilities
This property is excellent and affordable. It’s in a great location convenient to the train station and old town. There is an awesome local bar downstairs called Franky and also close for an easy quick bite there is a pizza restaurant The room was very clean and great Swiss design. The staff was so friendly and helpful. Very happy with our stay!
Stayed 1 night in Oct 2024

8/10 Good

Camille

Liked: Cleanliness, staff & service
Dated hotel and rooms need TLC, but great value for price and location. Check in is at a nearby hotel, but very friendly staff. Very close to Lucerne Station. Only concern is there are bars down below and people hung out on the street and got so loud until 2AM on the weekdays and 4AM on a Saturday we were there, hence there was earplugs provided in the room.
Stayed 3 nights in Nov 2024

2/10 Terrible

Stuart

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bar/club Downstairs could hear everything. This was despite being on one of the top floors. Paper thin walls between rooms, could hear everything from the neighbours. Great location but not worth staying there due to all the other faults.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yong Siong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the main station and very convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Almaroz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great dining. Accessible for hiking:)
Stayed 2 nights in Jun 2023

8/10 Good

AVALON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well situated for convenience.
Stayed 3 nights in Apr 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super helpful and friendly! :) enjoyed my stay in Luzern and at Hotel Alpina very much
Stayed 2 nights in Aug 2023

10/10 Excellent

Krishna

Liked: Staff & service, property conditions & facilities
Old style hotel but close all attractions

6/10 Okay

Kazim orhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in at 16.00 ! Ridiculous as of Train Station hotel.!! but very nice front staff they try to let in 1530 ))) by the way Hotel Front desk at Monopol hotel of the bext door .. Rooms are very cold after 1900 hrs. .
Stayed 1 night in Dec 2024

8/10 Good

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City hotel, i expect the drunks, the inconsiderate drivers revving engines and the refuse trucks, but…In a quiet side road, unfortunately taxi drivers and food delivery bikes park outside for their next job and loudly talk across the road to each other. Fixed using earplugs. But what cannot be fixed is the club/pub on ground floor, noisy barstools constantly scraping across a hard floor, then at 3:30am the place is cleared, cleaned and tidied for 30 minutes and impossible to sleep.
Stayed 2 nights in Feb 2025