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Hotel Alpina

Property class: 3

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Photo gallery for Hotel Alpina

A nighttime view of a historic building with ornate balconies and a church spire. - Hotel Alpina (Lucerne)
A compact room with a bunk bed, a desk with a chair, and a window with curtains. - Hotel Alpina (Lucerne)
A reception area with a receptionist, a guest, and a man in a suit. There is a poster of a musical performance on the wall, and a potted plant with white flowers. - Hotel Alpina (Lucerne)
A historic building with a clock tower, arched windows, and a flag. - Hotel Alpina (Lucerne)
A buffet with a variety of breads, pastries, fruits, and a fruit display. - Hotel Alpina (Lucerne)
Located close to Chapel Bridge and KKL Lucerne, Hotel Alpina provides a terrace, a shopping mall on site, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Single Room

A hotel room with a bed, a desk with a computer, a chair, and a TV.

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Urban Comfort

A modern bedroom with a bed, desk, chair, TV, and a mirror.

Urban Comfort

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Essentital Urban

A hotel room with a bed, two chairs, a small table with a vase, and a balcony with curtains.

Essentital Urban

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Business Classic

A hotel room with a bed, bedside table, lamp, and a view of the outside through a window.

Business Classic

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

A hotel room with a double bed, a desk with a chair, a wardrobe, and a television.

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Urban Compact

A bedroom with a bed, nightstands, a wooden wardrobe, and a window with curtains.

Urban Compact

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

APARTMENT ONE BEDROOM

  • Sleeps 10
  • Free WiFi

DOUBLE BUNK BED

  • Sleeps 4
  • Free WiFi

DOUBLE BUSINESS

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Lucerne, Hotel Alpina is in the city center and near a boardwalk/promenade. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's notable landmarks include Chapel Bridge and Lion Monument. Jesuit Church and Lucerne Town Hall are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Lucerne travel guide
Map
Frankenstrasse 6, Lucerne, LU, 6003

What's nearby

  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    3 min walk - 0.2 miles
  • A historic building with domed towers by a calm river reflecting a sunset sky.
    Jesuit Church
    3 min walk - 0.2 miles
  • A historic riverside town with a prominent red-roofed building and a reflection of the architecture in the calm water.
    Lucerne Town Hall
    5 min walk - 0.3 miles
  • A lake with boats, a mountain, and buildings in the background.
    KKL Lucerne
    5 min walk - 0.3 miles
  • A stone sarcophagus with a lion lying down, inscribed with text.
    Lion Monument
    14 min walk - 0.8 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    3 min walk
  • Zurich Airport (ZRH)
    59 min drive

Restaurants

  • Zum Weissen Kreuz
    7 min walk
  • Starbucks
    6 min walk
  • Bacio Della Mamma
    2 min walk
  • Burger King
    2 min walk
  • Stadtkeller Swiss Folkore Restaurant
    8 min walk

Similar properties

Exterior
Hotel Monopol
Lucerne
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 787 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 35 per night); discounts available
  • Street parking available
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm TV with satellite channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per stay (for stays between 1 January - 31 December)
  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is served at Hotel Monopol, located next door.

We should mention

Only registered guests are allowed in the guestrooms

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Alpina pet-friendly?

Yes, Hotel Alpina allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Alpina?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alpina?

Check-out is at 11 AM.

Where is Hotel Alpina located?

Located in the heart of Lucerne, this hotel is within a 5-minute walk of KKL Lucerne, Chapel Bridge, and Jesuit Church. Lucerne Town Hall and Lion Monument are also within 15 minutes. Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Alpina Reviews

7.8

Good

8.6

Cleanliness

8.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 158 out of 499 reviews
Rating 8 - Good. 197 out of 499 reviews
Rating 6 - Okay. 92 out of 499 reviews
Rating 4 - Poor. 24 out of 499 reviews
Rating 2 - Terrible. 28 out of 499 reviews

Reviews

Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, centrally located and the staff were very helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

My Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staffs, excellent location & modern
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

MiKayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just around the corner from the train station. The hotel is nice and clean! Staff was very friendly and helpful!
Stayed 1 night in May 2026
Verified review

8/10 Good

Tharanga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very convenient location next to Lucerne railway station. The hotel had a small lift to take luggage up but be warned there is no Air conditioning. Fans were provided in both rooms.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

FUNG YEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite small, but it is still nice, tidy, and clean. The location is very convenient, and the staff are friendly and helpful.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
The location is great, in walking distance to everything and very convenient. The room was clean but there was no AC. The breakfast is served in the partner hotel. The hotel doesn’t have a receptionist after 8:00 pm. The elevator needs to be replaced and looks so old. I was very uncomfortable whenever I had to use it. The hotel manager is so professional and competent. Some of the staff need a customer service training.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice rooms.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really well cleaning very convenient for the transportation on the trains
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent! The 4 person room is great with a little room with double bunks and king bed.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
I was offered a stay at the neighboring Hotel Monopol and had a wonderful experience. The hotel was impeccably clean, ideally located just opposite the train station and within easy reach of the city center. The service was excellent, and the amenities were very satisfying. Although I stayed for only one night to attend a concert at the KKL—just a short walk away—I left feeling completely refreshed, as if I had stayed much longer.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff service.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Samson

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Maria Criselda DeLeon

Liked: Cleanliness
Room was recently renovated and very nice; great for family with kids. Close to main train station and major attractions!
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Aster

Good location, clean and convenience
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

JackieRyanMK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near train and central Luzern. Nice clean rooms
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ramprasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and super helpful staff
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Hansyudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel but check in is in other building. I recommend this hotel 😊
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and checkout. Great location.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Nice room
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient hotel right next to the station but safe and quiet. Staff were very friendly and lots of help with things to do locally.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a convenient location…I had a lovely balcony too…I would definitely stay here again!!! 👍💕🤗
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Charley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location Large room with balcony
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super helpful and friendly! :) enjoyed my stay in Luzern and at Hotel Alpina very much
Stayed 2 nights in Aug 2023