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Grand Hotel National

5.0 star property
Lakefront hotel with 4 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Grand Hotel National

Front of property
Creator video
Hallway
Restaurant
Suite (Ritz) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Grand Hotel National sits right on the lakeshore offering a peaceful escape. The Harbour of Serenity spa provides body treatments and aromatherapy, while four distinct restaurants serve satisfying meals. Guests appreciate the indoor pool, coffee shop and free WiFi in every room.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Pet friendly

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 13 of 13 rooms

View all photos for Apartment, 1 Bedroom (Design)

Apartment, 1 Bedroom (Design) | Living area | 40-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (Design)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
Hair dryer
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Design)

Apartment, 2 Bedrooms (Design) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Apartment, 2 Bedrooms (Design)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Hair dryer
Bathrobes
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Room (Design, Lake)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room (Design, Lake)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Design)

Superior Room (Design) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room (Design)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Design, Lake)

Deluxe Room (Design, Lake) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room (Design, Lake)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Design Rooftop)

Junior Suite (Design Rooftop) | Terrace/patio

Junior Suite (Design Rooftop)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
Hair dryer
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Ritz)

Suite (Ritz) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Ritz)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room, City View

8.2 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View

Superior Room, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, Lake View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Lake View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, Lake View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, Lake View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room, Lake View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Lucerne, Grand Hotel National is in the city center and on the waterfront. Swiss Transportation Museum and Bourbaki Panorama are cultural highlights, and some of the area's landmarks include Chapel Bridge and Hofkirche. Richard Wagner Museum and Sommerrodelbahn Fräkigaudi are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing.
Visit our Lucerne travel guideOpens in a new window
Map
Haldenstrasse 4, Lucerne, LU, 6006

What's nearby

  • Lion Monument - 6 min walk - 0.4 miles
  • Lucerne Town Hall - 9 min walk - 0.5 miles
  • Chapel Bridge - 10 min walk - 0.5 miles
  • KKL Lucerne - 11 min walk - 0.6 miles
  • Swiss Transportation Museum - 2 min drive - 1.1 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪MOzern - ‬4 min walk
  • ‪Barbatti - ‬5 min walk
  • ‪China Restaurant Jialu National - ‬2 min walk
  • ‪Kanchi indian cuisine - ‬5 min walk
  • ‪Juliette Sharing Brasserie - ‬5 min walk

About this property

Grand Hotel National

Luxury hotel near Chapel Bridge
Consider a stay at Grand Hotel National and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage, aromatherapy, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Concierge services, a front-desk safe, and wedding services
  • Guest reviews say great things about the helpful staff and location
Room features
All 62 individually furnished rooms offer perks such as 24-hour room service and bathrobes, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Designer toiletries, tubs or showers, and hair dryers
  • 40-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (CHF 35 per day; includes in/out privileges)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 39 for adults and CHF 19 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1870
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 39 for adults and CHF 19 for children
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self parking fee: CHF 35 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

Does Grand Hotel National have a pool?

Yes, this property has an indoor pool.

Is Grand Hotel National pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel National?

Self parking is available for CHF 35 per day. Valet parking is available for CHF 35 per night.

What time is check-in at Grand Hotel National?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Grand Hotel National?

Check-out is at noon.

Does Grand Hotel National provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 360 per vehicle applies.

Where is Grand Hotel National located?

Located in the heart of Lucerne, this luxury hotel is within a 15-minute walk of Grand Casino Lucerne and Chapel Bridge. Hofkirche and Lake Side Promenade are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 10 minutes by foot and Lucerne Station is 10 minutes.

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Grand Hotel National Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 615 out of 840 reviews
Rating 8 - Good. 145 out of 840 reviews
Rating 6 - Okay. 54 out of 840 reviews
Rating 4 - Poor. 17 out of 840 reviews
Rating 2 - Terrible. 9 out of 840 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and very professional staff
Balcony view
Balcony view
Balcony view
Balcony view
Stayed 1 night in Aug 2025

10/10 Excellent

Neerav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent rooms and great service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant hotel walking distance to all of Lucerne’s great sights. Lovely rooms, attentive staff. Thank you!
Stayed 3 nights in Aug 2025

10/10 Excellent

Imran

Liked: Cleanliness, amenities, property conditions & facilities
Superb stay made even better by this beautiful hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

jodette

Liked: Cleanliness, staff & service
Very stately Hotel! Everything done impeccable. Close walking to everything. Magnificent
Stayed 2 nights in Aug 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best!!
Stayed 2 nights in Aug 2025

10/10 Excellent

meri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not have loved our stay here more. It was the perfect location and the staff was incredible. Will definitely be back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location. Staff is very nice and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Great Service!
Stayed 3 nights in Jun 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in some pretty special places but the Grand National Hotel has been right at the top of them. The staff, especially Tim Oberli in the front office, was attentive and helpful. We would definitely recommend a stay here.
There is no better view to wake up to in the morning than at the Grand National Hotel in Lucerne.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views of the Lake. Old world charm. Grand old hotel with modern amenities. Loved it.
Stayed 1 night in Jul 2025

10/10 Excellent

Babar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Would stay again. 6 the floor new design rooms facing the lake were awesome
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2-night stay! The hotel is gorgeous, loved the location and the bar was stunning. Check in was very friendly and comprehensive!
Restaurant
Lobby
Hotel bar
View from our room
Stayed 2 nights in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Spacious rooms and a great location. Air conditioning did not work very well but otherwise a great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 'stately' hotel, right on lakefront walking path, walkable from train station (about 1km on flat terrain), many restaurants, bakeries and food options (including grocery stores) nearby, easy access to 'old' town and tourist sites, great pool/sauna with outdoor lounging balcony, friendly/helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ahmed Eltigani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great breakfast
Stayed 3 nights in Apr 2025

8/10 Good

crystal

Liked: Cleanliness, amenities, property conditions & facilities
Overall it’s a pleasant experience of staying
Stayed 1 night in Apr 2025

8/10 Good

Asia

Liked: Cleanliness, amenities, property conditions & facilities
Location and breakfast! Our room was small and no a/c. The views of the alps and lake Lucerne were fabulous.
Stayed 2 nights in May 2025

10/10 Excellent

Zhongning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for tourists to walk around Lucerne attractions
Stayed 4 nights in Apr 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spa

Lovely place to stay overlooking the lake. Great Spa and very helpful staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, clean rooms, friendly staff,
Stayed 2 nights in Dec 2024

8/10 Good

Tuvia

Liked: Cleanliness, staff & service, room comfort
The hotel is slightly dated, but the service was great. Very helpful reception staff
Stayed 2 nights in Apr 2025

10/10 Excellent

L

Liked: Cleanliness, amenities, property conditions & facilities
Exceeded all expectations
Stayed 2 nights in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property, perfect location.
Stayed 1 night in Dec 2024

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