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Des Alpes Luzern

3.0 star property
Travelers find themselves in the heart of Old Town Lucerne where Swiss traditions blend with modern amenities and attentive staff ensure a comfortable stay

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Photo gallery for Des Alpes Luzern

Exterior - Des Alpes Luzern (Lucerne)
Double Room, Balcony, River View (21m²) | In-room safe, desk, blackout drapes, free WiFi - Des Alpes Luzern (Lucerne)
Lobby - Des Alpes Luzern (Lucerne)
Restaurant - Des Alpes Luzern (Lucerne)
Terrace/patio - Des Alpes Luzern (Lucerne)
Des Alpes Luzern sits in Old Town Lucerne's center, offering convenient on-site shopping and laundry services. Guests can relax at the bar, dine at the restaurant that consistently earns praise from visitors, and stay connected with WiFi throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Double Room, City View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (14m²)

  • City view
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (14m²)

8.0 out of 10
Very good
(7 reviews)
  • River view
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m²)

8.6 out of 10
Excellent
(9 reviews)
  • River view
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, River View (19m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double or Twin Room, River View (19m², big balcony)

8.0 out of 10
Very good
(1 review)
  • River view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (21m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (21m²)

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (19m²)

8.0 out of 10
Very good
(1 review)
  • River view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (16m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (16m²)

  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, City View (12m²)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (12m²)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (10m²)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (16m²)

Double Room, Balcony, River View (16m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (16m²)

8.6 out of 10
Excellent
(4 reviews)
  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (10m²)

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (19m²)

  • River view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (17m²)

Double Room, River View (17m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (17m²)

8.0 out of 10
Very good
(1 review)
  • River view
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (12m²)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (17m², big balcony)

Double Room, Balcony, River View (17m², big balcony) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (17m², big balcony)

  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (14m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (14m², big balcony)

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m², big balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Queen Bed, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, 1 Queen Bed, City View (10m²)

  • City view
  • 10 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Single Room, City View (9m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (9m²)

  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (10m²)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, City View (7m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (7m²)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Balcony, River View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, Balcony, River View (14m²)

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, River View (9m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, River View (9m²)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located in Old Town Lucerne, a neighborhood in Lucerne, Des Alpes Luzern is in a shopping district and near a boardwalk/promenade. Travelers eager for a bit of culture can stop by Swiss Transportation Museum, while those wishing to experience the area's natural beauty can explore Burgenstock and Mount Pilatus. Natur-Museum and Richard Wagner Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Lucerne travel guide
Map
Furrengasse 3, Lucerne, 6004

What's nearby

  • Looking out over Lucerne from one of the towers on the medieval wall. One of the most beautiful views I've ever seen. #bestof5 #takeahike #mountains
    Hertensteinstrasse
    2 min walk - 0.1 miles
  • Lucerne, Switzerland, View of historical buildings along riverside
    Lucerne Town Hall
    2 min walk - 0.1 miles
  • Chapel Bridge featuring landscape views, general coastal views and a river or creek
    Chapel Bridge
    2 min walk - 0.1 miles
  • View of the city of Lucerne in Switzerland
    KKL Lucerne
    6 min walk - 0.4 miles
  • Pleasure boat with tourists on the lake, view from the side. Lake Lucerne. Swiss.
    Lake Side Promenade
    6 min walk - 0.4 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    7 min walk
  • Geneva International Airport (GVA)
    175 min drive

Restaurants

  • Confiseur Bachmann AG
    3 min walk
  • Rathaus Brauerei
    1 min walk
  • Zum Weissen Kreuz
    1 min walk
  • Tchibo
    2 min walk
  • Mr. Pickwick Pub Luzern
    1 min walk

About this property

Des Alpes Luzern

Hotel near Chapel Bridge
A terrace, shopping on site, and dry cleaning/laundry services are just a few of the amenities provided at Des Alpes Luzern. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • Tour/ticket assistance, free newspapers, and an elevator
  • Meeting rooms, a banquet hall, and smoke-free premises
  • A computer station, a front-desk safe, and multilingual staff
  • Guest reviews give top marks for the dining options, helpful staff, and location
Room features
All guestrooms at Des Alpes Luzern have amenities such as free WiFi, safes, and free newspapers.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per day
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Frequently asked questions

Is Des Alpes Luzern pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per day.

How much is parking?

Des Alpes Luzern doesn't offer parking.

What time is check-in at Des Alpes Luzern?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Des Alpes Luzern?

Check-out is at 11 AM.

Where is Des Alpes Luzern located?

Located in Old Town Lucerne, this hotel is steps from Saint Peters Church and Chapel Bridge. Rosengart Collection and Lucerne Town Hall are just steps away. Lucerne (QLJ-Lucerne Train Station) is 7 minutes by foot and Lucerne Station is 7 minutes.

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Reviews

Des Alpes Luzern Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 475 out of 783 reviews
Rating 8 - Good. 207 out of 783 reviews
Rating 6 - Okay. 70 out of 783 reviews
Rating 4 - Poor. 19 out of 783 reviews
Rating 2 - Terrible. 12 out of 783 reviews

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
The view!! Clean rooms, friendly staff and location!!
Stayed 2 nights in Feb 2026

10/10 Excellent

ROSS

Liked: Cleanliness, amenities, property conditions & facilities
Room and location were fantastic
Stayed 2 nights in Dec 2025

10/10 Excellent

cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. Front desk workers very friendly and helpful. Great location with beautiful views. Enjoyed our stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

PADMANABHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in this hotel was memorable. Excellent amenities and very good accessibility to transportation options; best view from the windows; very good breakfast and dinner.
Stayed 3 nights in Nov 2025

8/10 Good

Mahshid

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were friendly. Breakfast in the hotel was nice . River view was nice but we did not have balcony
Stayed 1 night in Dec 2025

10/10 Excellent

Ginna

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Des Alpes is the place to be in Luzern from the moment i arrived until i left. Everyone was nice and friendly, helpful and tryly made my stay unforgettable. The room i stayed in has a direct view of the Chapel.Bridge, its centrally located and close to everything. The restaurant on the first floor is amazing. I highly recommend this hotel to anyone visiting this storybook town!
Stayed 2 nights in Jan 2026

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Brett

Liked: Amenities
Great location great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynne

Fantastic view of the river, Capelbrooke bridge and the mountains behind the city, with snow on top. Sunrise and sunset were magical. Location is perfect, close to train station and lots of restaurants.
Stayed 2 nights in Dec 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Staff was friendly, helpful and the hotel was lovely
Stayed 2 nights in Sep 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Great view of the river. Very good restaurant.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location! Enjoyed our little balcony. Breakfast was delicious!
Stayed 2 nights in Oct 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Location is superb!
Stayed 2 nights in Oct 2025

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly. Incredible view of water/bridge. So close to train station.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely property along the river was so quaint and comfy. Hannah at the front desk was extremely helpful with all of our questions about things to do in the area. We definitely plan to stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, Friendly personnel, Restaurant is also great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view. Wonderful restaurant. Very helpful staff. 100% recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was very helpful. Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Chapel Bridge! Loved the balcony. Sweet and helpful staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great location to everything with amazing views!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful reception staff offered good recommendations for dining and things to do while in Luzern. We arrived early but they were able to check us in and allowed us to safely store our luggage until our room was ready.
Stayed 1 night in Sep 2025

10/10 Excellent

karen

The room was perfect. We had a balcony in the back of property with wonderful space and views. Location was unbeatable.
Stayed 1 night in Sep 2025

8/10 Good

Sylvia

Location is perfect, lovely restaurant,lovely staff
Stayed 7 nights in May 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. We had an upgraded room
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to beat. Lakefront location, buzzy area yet rooms quiet and spotless. Excellent breakfast served at table. Top marks to housekeeping and reception - an item left in the room was found and returned safely by post. Everyone was kind and helpful. Swiss efficiency at its best. Recommended.
Stayed 1 night in Oct 2025