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Des Alpes Luzern

Property class: 3

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Photo gallery for Des Alpes Luzern

A riverside terrace with outdoor seating, a view of a historic building, and a tower in the background. - Des Alpes Luzern (Lucerne)
A hotel with a prominent sign, multiple balconies with plants, and a reflection in the water. - Des Alpes Luzern (Lucerne)
A view through a window of a stone tower and a bridge over water, with buildings in the background. - Des Alpes Luzern (Lucerne)
A restaurant with a modern interior, featuring wooden tables and chairs, a chandelier, and large windows. - Des Alpes Luzern (Lucerne)
A formal dining room with a long table set for a meal, candles, and floral centerpieces. - Des Alpes Luzern (Lucerne)
Near Chapel Bridge, Des Alpes Luzern provides a terrace, shopping on site, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Double Room, City View (14m²)

A modern hotel room with a large bed, two bedside tables with lamps, a flat-screen TV mounted on the wall, a small desk with a chair, and a window with curtains.

Double Room, City View (14m²)

7.6 out of 10
Good
(11 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (14m²)

A hotel room with a large bed, a TV, a mirror, and a desk with a lamp.

Double Room, River View (14m²)

8.0 out of 10
Very good
(9 reviews)
  • River view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m²)

A hotel room with a bed, a bedside table with a lamp, a wall-mounted mirror, and a bathroom with a sink and toiletries.

Double Room, Balcony, River View (12m²)

8.6 out of 10
Excellent
(13 reviews)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (21m²)

A hotel room with a large bed, a desk, a chair, and a mirror.

Double Room, Balcony, River View (21m²)

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (16m²)

A hotel room with a large bed, a desk, a chair, and a mirror.

Double Room, River View (16m²)

  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, City View (12m²)

A hotel room with a large bed, a desk, and a chair.

Double Room, Balcony, City View (12m²)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (12m²)

A modern hotel room with a large bed, two bedside tables with lamps, a flat-screen TV mounted on the wall, a small desk with a chair, and a window with curtains.

Double Room, City View (12m²)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (10m²)

A modern hotel room with a large bed, two bedside tables with lamps, a flat-screen TV mounted on the wall, a small desk with a chair, and a window with curtains.

Double Room, City View (10m²)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (16m²)

A double bed with two pillows, a bedside table with a lamp, and a small round table with fruit.

Double Room, Balcony, River View (16m²)

8.6 out of 10
Excellent
(7 reviews)
  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (10m²)

A hotel room with a bed, bedside lamps, a nightstand, a mirror, and a wardrobe.

Double Room, Balcony, River View (10m²)

9.8 out of 10
Exceptional
(6 reviews)
  • River view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, River View (19m²)

A hotel room with a large bed, a desk, a chair, and a mirror.

Double Room, River View (19m²)

  • River view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (17m²)

A neatly made bed with white and patterned pillows, a bedside lamp, and a power outlet on the wall.

Double Room, River View (17m²)

8.0 out of 10
Very good
(1 review)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (12m²)

A hotel room with a large bed, a TV, a mirror, and a desk with a lamp.

Double Room, River View (12m²)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (17m², big balcony)

A hotel room with a large bed, two bedside tables, a wardrobe, a TV, and a mirror.

Double Room, Balcony, River View (17m², big balcony)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (14m², big balcony)

A hotel room with a large bed, bedside lamps, a flat-screen TV, a small table, and a window with curtains.

Double Room, Balcony, River View (14m², big balcony)

7.6 out of 10
Good
(4 reviews)
  • River view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m², big balcony)

A hotel room with a large bed, bedside lamps, a flat-screen TV, a small table, and a window with curtains.

Double Room, Balcony, River View (12m², big balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Queen Bed, City View (10m²)

A hotel room with a bed, bedside lamps, a desk, and a chair.

Single Room, 1 Queen Bed, City View (10m²)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Single Room, City View (9m²)

A hotel room with a desk, two lamps, a bedside table with fruits, and a bed with a pillow.

Single Room, City View (9m²)

  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, City View (10m²)

A hotel room with a bed, bedside table, chair, and a window with curtains.

Single Room, City View (10m²)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, City View (7m²)

A hotel room with a bed, bedside lamp, window with curtains, and a nightstand with a phone.

Single Room, City View (7m²)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Balcony, River View (14m²)

A stone building with a tower, a bridge over water, and a window reflecting the scene.

Single Room, Balcony, River View (14m²)

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, River View (9m²)

A view through a window of a stone tower and a bridge over water, with buildings in the background.

Single Room, River View (9m²)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located in Old Town Lucerne, a neighborhood in Lucerne, Des Alpes Luzern is in a shopping district and near a boardwalk/promenade. Lucerne Ferry Terminal and Bioweingut Sitenrain are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Hertensteinstrasse and Emmen Center. Natur-Museum and Spiegellabyrinth are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Lucerne travel guide
Map
Furrengasse 3, Lucerne, 6004

What's nearby

  • A historic riverside town with a prominent red-roofed building and a reflection of the architecture in the calm water.
    Lucerne Town Hall
    2 min walk - 0.1 miles
  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    2 min walk - 0.1 miles
  • A historic building with domed towers by a calm river reflecting a sunset sky.
    Jesuit Church
    3 min walk - 0.2 miles
  • A lake with boats, a mountain, and buildings in the background.
    KKL Lucerne
    6 min walk - 0.4 miles
  • A boat on a lake with snow-capped mountains in the background.
    Lake Side Promenade
    6 min walk - 0.4 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    7 min walk
  • Geneva International Airport (GVA)
    175 min drive

Restaurants

  • Mr. Pickwick Pub Luzern
    1 min walk
  • Bierliebe & Friends
    1 min walk
  • Stadtkeller Swiss Folkore Restaurant
    2 min walk
  • Rathaus Brauerei
    1 min walk
  • Heini
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per day
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Des Alpes Luzern pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per day.

How much is parking?

Des Alpes Luzern doesn't offer parking.

What time is check-in at Des Alpes Luzern?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Des Alpes Luzern?

Check-out is at 11 AM.

Where is Des Alpes Luzern located?

Located in Old Town Lucerne, this hotel is steps from Saint Peters Church and Chapel Bridge. Rosengart Collection and Lucerne Town Hall are just steps away. Lucerne (QLJ-Lucerne Train Station) is 7 minutes by foot and Lucerne Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Des Alpes Luzern Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 558 out of 898 reviews
Rating 8 - Good. 227 out of 898 reviews
Rating 6 - Okay. 76 out of 898 reviews
Rating 4 - Poor. 21 out of 898 reviews
Rating 2 - Terrible. 16 out of 898 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, friendly staff, clean. Would stay there again.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, very good location close to many attractions and train station. Very good restaurant.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Very friendly and helpful staff
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location is perfect! The hotel restaurant serves an excellent breakfast, also had an amazing dinner there.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel des Alpes was great in every way. The front desk staff were excellent help throughout our stay. The restaurant food was always good. Overall the location and value make this hotel the perfect base for the Lucerne region.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect, close to the old part of town and right on the water. The staff were very friendly and food at the restaurant delicious! I would highly recommend this hotel!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in old town. Close to the train station. Great Breakfast and outside seating. Hotel was great.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property fully enjoyed our stay and the location couldn’t be more perfect.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get a room with a balcony. Breakfast was delicious.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location. Well connected with the train station. Extremely helpful staff at the reception.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind; room was clean and sufficient for its small size
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

I like the location. My room was very small and noisy.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel right on the river with a great view of the Covered Bridge. Lovely restaurant with delicious food and good service. Very helpful front desk staff. The only oddity we found was the pronounced slope in the floor of our room - it was so severe, a suitcase placed near the door literally rolled downhill on it's own all the way past the other side of the bed. We chalked it up to the unique ambiance and still laugh about it. We'd return!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect, staff friendly and helpful, food in the restaurant downstairs was delicious. Things to note. The elevator is small so if you travel with a larger group you will have to take turns and streets are stone so keep in mind for larger rolling luggage. I had no issue with a carryon and backpack.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The hotel is located in a very convenient spot, close to the train station, piers, historical places, and a beautiful view of the Chapel Bridge. The staff were lovely. Hotel provided F&B voucher which could be redeemed for any drink or meal at the hotel restaurant; my breakfast was well covered by it. 😀
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in a perfect location. The staff was wonderful and the room was lovely with a perfect view.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay in the fall or winter — amazing location, good restaurant downstairs, and an excellent staff. However, it was unbelievably hot. We did not stop sweating the entire time we were there.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had power adapters to borrow. Fans in room a plus and umbrellas to borrow. Very nice staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location cannot be beat. In the heart of old town luzern and on the river. The staff were friendly and helpful. A wonderful staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room and location were fantastic
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with a balcony overlooking the Chapel Bridge. We ate several times on our balcony. Small but functional. Large room which made it comfortable for 2 people to move around. The room and bathroom were very clean. Staff was helpful and friendly. We had breakfast there 2 mornings. While not free they do provide vouchers you can use in the restaurant which helps offset the cost. We had dinner outside one night by the river. Perfect with the Chapel Bridge view. The location was also perfect for taking a walk through Old Town. Everything felt close by. Highly recommended!!
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, location, very friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities
Great location great staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideally located to walk the old part of the city and has easy access to train station and buses. Rooms were clean, and we had river view with excellent view of the Castle Bridge.
View from top of Mount Pilatus
Stayed 2 nights in Mar 2026