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Cascada Boutique Hotel

4.0 star property
Hotel with a restaurant, 7-minute walk to KKL Lucerne

Choose dates to view prices

Cascada Boutique Hotel in central Lucerne offers breakfast at Bolero Restaurante, on-site shops, and a coffee shop. Relax on the terrace after exploring Chapel Bridge and Lucerne Town Hall. Guests consistently praise the attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room Small

Family Room Small | Hypo-allergenic bedding, free minibar, in-room safe

Family Room Small

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, free minibar, in-room safe

Single Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Small

Double Room Small | Hypo-allergenic bedding, free minibar, in-room safe

Double Room Small

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Large

Double Room Large | Hypo-allergenic bedding, free minibar, in-room safe

Double Room Large

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Family Room Medium

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room Large

Family Room Large | Hypo-allergenic bedding, free minibar, in-room safe

Family Room Large

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Double Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Double Room Medium

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Free minibar items
Flat-screen TV
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Map
Bundesplatz 18, Lucerne, LU, 6003

What's nearby

  • KKL Lucerne - 6 min walk - 0.4 miles
  • Chapel Bridge - 8 min walk - 0.4 miles
  • Lucerne Town Hall - 9 min walk - 0.5 miles
  • Lion Monument - 17 min walk - 0.9 miles
  • Chateau Guetsch - 19 min walk - 1.0 mile

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪Pizza Blitz - ‬3 min walk
  • ‪BOLERO Restaurante - ‬1 min walk
  • ‪Barbes - ‬3 min walk
  • ‪Tacuba - ‬4 min walk
  • ‪WOLF Burger & Steak Bar - ‬4 min walk

About this property

Cascada Boutique Hotel

Upscale hotel near KKL Lucerne
Located close to Chapel Bridge and Lucerne Town Hall, Cascada Boutique Hotel provides a terrace, shopping on site, and a coffee shop/cafe. The on-site Spanish cuisine restaurant, Bolero Restaurante, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • An electric car charging station, a front-desk safe, and a 24-hour front desk
  • Smoke-free premises, coffee/tea in the lobby, and free newspapers
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 66 individually decorated rooms include comforts such as pillow menus and laptop-friendly workspaces, as well as perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Mini fridges, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 22 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 20 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bolero Restaurante

Things to do

  • Free bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1910
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Self parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number KZV-SLU-000026

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cascada Swiss Quality
Cascada Boutique-Hotel Hotel Lucerne
Cascada Swiss Quality Hotel Lucerne
Cascada Swiss Quality Lucerne
Swiss Quality Hotel Cascada
Cascada Boutique-Hotel Hotel
Cascada Boutique Hotel Hotel
Cascada Boutique Hotel Lucerne
Cascada Boutique Hotel Hotel Lucerne

Frequently asked questions

Is Cascada Boutique Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 22.00 per night. Limited spots are available.

What time is check-in at Cascada Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Cascada Boutique Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Cascada Boutique Hotel located?

Located in the heart of Lucerne, this hotel is within a 10-minute walk of KKL Lucerne and Chapel Bridge. Lucerne Town Hall and Loewenplatz are also within 1 mi (2 km). Lucerne (QLJ-Lucerne Train Station) is 6 minutes by foot and Lucerne Station is 6 minutes.

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Cascada Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 630 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
LOVED this hotel! Great location and amenities!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nalisah

Liked: Staff & service, property conditions & facilities
This was a clean hotel and convenient location. The staff was very friendly and service was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

L.N Jazmín

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel and excellent attention and service of the personnel
Stayed 2 nights in Oct 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and clean property. Friendly and very helpful staff. convenient location, walk to old town and main train station in 10 minutes
Stayed 2 nights in Oct 2025

10/10 Excellent

SIVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for Family

Great service and very friendly staff. Enjoyed our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel perfect for our family trip. The rooms are nice, and more than big enough. What made it special was all the details, from each room names after a waterfall with info to look up, to the little key on a lanyard for our kid, to the water bottles, or to the bubblegum game on the wall. Just lovely surprise after lovely surprise. Amazing, and would stay again in a heartbeat.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the train station (walkable). Good value for price. Recently updated. Restaurant in hotel. Very helpful and pleasant front desk staff. Would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Irfan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff, conveniently located 5 min walking distance from station
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and accessibility
Stayed 2 nights in May 2025

10/10 Excellent

Ruikun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very good. The property is an easy walk from the train station and also an easy walk to old town and the Chapel bridge. I wouldn’t say it’s in the middle of everything, but it’s very easy to get to everything from there. And the restaurant in the hotel is really good.
Stayed 2 nights in Aug 2025

8/10 Good

Thurga

Liked: Staff & service, amenities, property conditions & facilities
Staff helpful and coffee n water at reception was good. The room cleaning was not complete. Rubbish was half cleared.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great service
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station. Hotel was clean and had everything we needed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Myurathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to luzern train station. Walking distance. Very convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Jody L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Hotel was perfect!! Location was very close to the public transit area. Highly recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Great location for visiting town of Lucerne. Room is very spacious and comfortable. Highly recommended.
Stayed 1 night in Jun 2025

10/10 Excellent

Noelani

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely tiny room but somehow incredibly comfortable and everything worked great
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Beautiful hotel and great service from staff. Really enjoyed the stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

hsuehtsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As mentioned by other traveler, really convenient and had great rest at this fine establishment
Stayed 2 nights in Sep 2023

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.
Stayed 3 nights in Jul 2025

8/10 Good

Lynnann

Liked: Cleanliness, staff & service
Staff was very helpful making sightseeing suggestions. Room was clean and adequate. Would recommend a stay here.
Stayed 1 night in Sep 2024

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stuf
Stayed 1 night in Jan 2025

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