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Cascada Boutique Hotel

4.0 star property
Hotel with a restaurant, a quick walk to KKL Lucerne

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Photo gallery for Cascada Boutique Hotel

Family Room Large | Hypo-allergenic bedding, free minibar, in-room safe
Mountain view
Point of interest
Point of interest
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room Large

Family Room Large | Hypo-allergenic bedding, free minibar, in-room safe

Family Room Large

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Family Room Medium

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Large

Double Room Large | Hypo-allergenic bedding, free minibar, in-room safe

Double Room Large

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Small

Double Room Small | Hypo-allergenic bedding, free minibar, in-room safe

Double Room Small

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Double Room Medium

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Free minibar items
Flat-screen TV
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, free minibar, in-room safe

Single Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room Small

Family Room Small | Hypo-allergenic bedding, free minibar, in-room safe

Family Room Small

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
Bundesplatz 18, Lucerne, LU, 6003

What's nearby

  • KKL Lucerne - 6 min walk - 0.4 miles
  • Chapel Bridge - 8 min walk - 0.4 miles
  • Lucerne Town Hall - 9 min walk - 0.5 miles
  • Chateau Guetsch - 19 min walk - 1.0 mile
  • Swiss Transportation Museum - 4 min drive - 2.0 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪Tacuba - ‬4 min walk
  • ‪Two Hands Coffeehouse - ‬3 min walk
  • ‪Pizza Blitz - ‬3 min walk
  • ‪Parterre - ‬3 min walk
  • ‪Wolf - Burger & Steak Bar - ‬4 min walk

About this property

Cascada Boutique Hotel

Upscale hotel near KKL Lucerne
Located close to Chapel Bridge and Lucerne Town Hall, Cascada Boutique Hotel provides a terrace, shopping on site, and a coffee shop/cafe. The on-site Spanish cuisine restaurant, Bolero Restaurante, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • An electric car charging station, a TV in the lobby, and free newspapers
  • Tour/ticket assistance, concierge services, and an elevator
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 66 individually decorated rooms include comforts such as pillow menus and laptop-friendly workspaces, as well as perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Mini fridges, heating, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 22 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 20 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bolero Restaurante

Things to do

  • Free bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1910
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Self parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number KZV-SLU-000026

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cascada Swiss Quality
Cascada Boutique-Hotel Hotel Lucerne
Cascada Swiss Quality Hotel Lucerne
Cascada Swiss Quality Lucerne
Swiss Quality Hotel Cascada
Cascada Boutique-Hotel Hotel
Cascada Boutique Hotel Hotel
Cascada Boutique Hotel Lucerne
Cascada Boutique Hotel Hotel Lucerne

Frequently asked questions

Is Cascada Boutique Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Cascada Boutique Hotel?

Self parking is available for CHF 22.00 per night. Limited spots are available.

What time is check-in at Cascada Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Cascada Boutique Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Cascada Boutique Hotel located?

Located in the heart of Lucerne, this hotel is within a 10-minute walk of KKL Lucerne and Chapel Bridge. Lucerne Town Hall and Loewenplatz are also within 1 mi (2 km). Lucerne (QLJ-Lucerne Train Station) is 6 minutes by foot and Lucerne Station is 6 minutes.

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Cascada Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 929 reviews
Rating 8 - Good. 265 out of 929 reviews
Rating 6 - Okay. 63 out of 929 reviews
Rating 4 - Poor. 20 out of 929 reviews
Rating 2 - Terrible. 4 out of 929 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic little hotel next to the train station and all the main attractions in Lucerne.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and accessibility
Stayed 2 nights in May 2025

6/10 Okay

JUAN

Good restaurant, friendly staff
Stayed 1 night in Jan 2025

6/10 Okay

JUAN

Good Spanish restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great
Stayed 5 nights in May 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great service
Stayed 2 nights in Apr 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I absolutely loved our stay at Cascada! The staff are so helpful. They speak English very well, even though they feel that they don't. Haha! They are excellent at accommodating unusual needs and they are knowledgeable about booking activities in the area. We will definitely stay at Cascada again!
Stayed 4 nights in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station. Hotel was clean and had everything we needed.
Stayed 3 nights in Feb 2025

10/10 Excellent

weber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff very friendly. Close to train station and old town. Refrigerator is stocked daily with water and soda. Nespresso coffee machine a plus.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Only 2 blocks walking distance from the train station. Very nice boutique hotel with spacious accommodations. We were 4 friends and had a big 2 bedroom, 2 bath unit with balconies making it spacious for all our luggage. Top notch staff. Two of my friends left 2 items behind and hotel called us after check out and even mailed the items to our upcoming destination and it was there when we arrived. Amazing! I would give more stars if available. And to top it off… didn’t charge us anything for this. Would definitely recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel close to everything in Lucerne. The free minibar (water, sodas, etc) is a nice perk.
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent hotel. The rooms were spacious. Staff where excellent and went the extra mile. The breakfast was excellent. Lots to choose from and they would prepare eggs however you would like it on top of the buffet. Service at the breakfast was excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. We stayed there for 2 nights and really enjoyed our stay. Rooms are little smaller than expected but manageable. The staff is excellent. The only issue was the noise from trains as the tracks are right next to the hotel. You have to close the windows to reduce the noise.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location just a 10minute walk and you’re in the main centre. 5 minute walk to train station. Very clean and decent size rooms
Stayed 2 nights in Mar 2025

10/10 Excellent

Kok Seng

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Only the room and lifts are quite small even for Asians.
Stayed 2 nights in Mar 2025

8/10 Good

Abdulrahman

Liked: Cleanliness, amenities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stuf
Stayed 1 night in Jan 2025

10/10 Excellent

Harpal singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, service and staff was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the price..
Stayed 2 nights in Jul 2024

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel located steps from the train station and all the main attractions in Lucerne
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay for a few nights. The restaurant was superb.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable location, modern clean room, friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff , convenience location , clean room
Stayed 2 nights in Sep 2024

8/10 Good

Lynnann

Liked: Cleanliness, staff & service
Staff was very helpful making sightseeing suggestions. Room was clean and adequate. Would recommend a stay here.
Stayed 1 night in Sep 2024