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AMERON Luzern Hotel Flora

4.0 star property
Experience lakeside leisure at its best with Italian dining at BACiO della MAMMA, while historic Chapel Bridge and KKL Lucerne wait just minutes away

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Photo gallery for AMERON Luzern Hotel Flora

Italian cuisine - AMERON Luzern Hotel Flora (Lucerne)
Reception - AMERON Luzern Hotel Flora (Lucerne)
Hallway - AMERON Luzern Hotel Flora (Lucerne)
Terrace/patio - AMERON Luzern Hotel Flora (Lucerne)
Exterior - AMERON Luzern Hotel Flora (Lucerne)
AMERON Luzern Hotel Flora, by the tranquil lake, offers on-site shopping, a hair salon, and authentic Italian cuisine. Enjoy lake rowing, nearby ice skating, or relax in the library with free WiFi. Guests love the quality breakfast and attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

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Showing 11 of 11 rooms

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Premium bedding, in-room safe, blackout drapes, soundproofing

Boutique Comfort

  • Sleeps 2

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Premium bedding, in-room safe, blackout drapes, soundproofing

Boutique Premium

  • Sleeps 2

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Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(107 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Premium Room

9.0 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Comfort Room

9.0 out of 10
Wonderful
(30 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(52 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Boutique Single Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Boutique Single Room

  • Sleeps 1

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Premium bedding, in-room safe, blackout drapes, soundproofing

Boutique Room

  • Sleeps 2

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Premium bedding, in-room safe, blackout drapes, soundproofing

Boutique Deluxe

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Lucerne, AMERON Luzern Hotel Flora is in the city center and on a river. Chapel Bridge and Hofkirche are local landmarks, and some of the area's attractions include Natur-Museum and Spiegellabyrinth. Richard Wagner Museum and Sommerrodelbahn Fräkigaudi are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Guests love the hotel's location for the sightseeing. Visit our Lucerne travel guide
Map
Seidenhofstrasse 5, Lucerne, LU, 6002

What's nearby

  • Chapel Bridge
    Chapel Bridge
    2 min walk - 0.1 miles
  • The Old Town of Lucerne, Switzerland, on sunset
    Jesuit Church
    2 min walk - 0.1 miles
  • Lucerne, Switzerland, View of historical buildings along riverside
    Lucerne Town Hall
    3 min walk - 0.2 miles
  • View of the city of Lucerne in Switzerland
    KKL Lucerne
    5 min walk - 0.3 miles
  • Pleasure boat with tourists on the lake, view from the side. Lake Lucerne. Swiss.
    Lake Side Promenade
    9 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    3 min walk
  • Zurich Airport (ZRH)
    64 min drive

Restaurants

  • Tibits
    4 min walk
  • JOE & THE JUICE
    4 min walk
  • Starbucks
    4 min walk
  • Heini
    3 min walk
  • Rathaus Brauerei
    4 min walk

About this property

AMERON Luzern Hotel Flora

Upscale hotel near Chapel Bridge
At AMERON Luzern Hotel Flora, you can look forward to a terrace, shopping on site, and a hair salon. The on-site restaurant, BACiO della MAMMA, features Italian cuisine. Enjoy onsite activities like rowing/canoeing and ice skating. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and a banquet hall
  • A TV in the lobby, luggage storage, and multilingual staff
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 161 rooms boast comforts such as free international calls and premium bedding, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with showers and shower/tub combinations
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, recycling, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in GreenSign Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (CHF 29 per night)
  • Self parking on site (CHF 29 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 29 for adults and CHF 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BACiO della MAMMA
  • Bar & Boulevard

Things to do

  • Ice skating
  • Library
  • Rowing/canoeing
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,646 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (43 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 for adults and CHF 15 for children
  • Self parking fee: CHF 29 per night
  • Nearby parking fee: CHF 29 per night (328 ft away)
  • Pet fee: CHF 25.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number KZV-SLU-000031

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is AMERON Luzern Hotel Flora pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25.00 per pet, per night.

How much is parking?

Self parking is available for CHF 29 per night. Limited spots are available.

What time is check-in at AMERON Luzern Hotel Flora?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at AMERON Luzern Hotel Flora?

Check-out is at noon.

Where is AMERON Luzern Hotel Flora located?

Located in the heart of Lucerne, this hotel is steps from Museum Sammlung Rosengart and Chapel Bridge. Jesuit Church and St. James Way are just steps away. Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

AMERON Luzern Hotel Flora Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 725 out of 1064 reviews
Rating 8 - Good. 239 out of 1064 reviews
Rating 6 - Okay. 66 out of 1064 reviews
Rating 4 - Poor. 18 out of 1064 reviews
Rating 2 - Terrible. 16 out of 1064 reviews

Reviews

Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so very helpful. We were able to check in early, they were very helpful with directions and suggestions on where to visit and eat. Hotel location was perfect. Very close to bye wanted to do and the train station.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel were spotless and nice. Free minibar. Breakfast buffet was complete and very comfortable.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only for 2 nights and wish we could have stayed longer. The location is perfect for us. Walkable to most major scenic places and train and bus stations. The facility is great, but we find the room a little smaller for 2 people. Breakfast is good with a few choices to choose from and staff are very accommodating. I would highly recommend this place.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, right near the lake. Really helpful staff. Only downside is the current renovations which can mean a bit of noise in the morning
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vixada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel and would definitely rate it 5 stars overall. The location is excellent and very convenient and close to great restaurants and transport options. The room was modern, clean, and comfortable, with a very cozy bed that made it easy to relax after a long day. The only small side was some construction.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property / location. They give you free bus passes and free WiFi to walk through the city. They offer a discounted rate to go to the nearby mountain.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Esra

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean rooms, friendly staff, great location, and construction noise did not bother me at all.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute and clean property in a super convenient location. We stayed just one night before heading to the Alps, and it was perfect for a short stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jara

Liked: Cleanliness, amenities, property conditions & facilities
The Staff were really kind.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ri

Liked: Cleanliness, staff & service, property conditions & facilities
Had the best service and time here. This hotel was very much accommodating and everything is exceptional, and clean!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities
We were able to get into our room 2 hours early, which was great after traveling 18 hours! Hotel centrally located to train station and to walking around old town and to restaurants. Hotel staff all were very friendly and helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very helpful, room is clean and great breakfast. Hotel is close to everything.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No sauna/spa included which was a little sad but they did provide the option I think at a nearby location. We stayed in a newly renovated room as they are updating. It was very nice, clean, sleek. Bathroom doors are dying out in hotels (not a complete seal for privacy but was good enough and shower was amazing). We didn't partake in breakfast but they did have a more affordable croissant and coffee option if you wanted something light. Thought it was a great location in Lucerne for train station and exploring.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious room ,, great friendly staff ,, clean bathroom , comfortable bed
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Room was clean but extremely small and noisy. The lady in the breakfast area was soo kind!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a great location - easy access to the station and right in the heart of the city. We would stay again!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rashad

Clean and comfortable room,
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Qiwei

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very clean with updated hardware such as usb-c plugs, fridge and safe. Onsite restaurant is top notch - we had the best pizza ever!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Siew Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, well furnished. Tv provided was a smart tv. Location of the hotel is very convenient. Staff was also great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Edgar Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was okay and functional and staff was friendly. Location is quite possibly the best as it’s steps from the Water Tower, the dock and the Bridges. My one complaint was the AC. The room was so hot at night, borderline insufferable and all I got was “sorry city doesn’t allow us to use the AC as it’s still winter (in April)” after I had already checked out. Well I would have offered a manual fan or anything, not just silence and then sorry.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very helpful and friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hussein

Liked: Cleanliness, amenities, property conditions & facilities
Great location very friendly staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. Location is great, staff is great and restaurant is amazing! Loved everything about our stay in Luzern. I recommend it.
Stayed 1 night in Sep 2025