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Palazzo Alexander Hotel

4.0 star property
Travelers pedal through Lucca's historic streets on hotel bikes or play a round at the exclusive 18-hole golf course just steps from this central retreat

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Junior Suite Tosca with balcony | Balcony view - Palazzo Alexander Hotel (Lucca)
Property entrance - Palazzo Alexander Hotel (Lucca)
Reception - Palazzo Alexander Hotel (Lucca)
Down comforters, minibar, in-room safe, individually furnished - Palazzo Alexander Hotel (Lucca)
Breakfast meal - Palazzo Alexander Hotel (Lucca)
Palazzo Alexander Hotel, in Lucca's historic center, offers an 18-hole golf course, a library, and bikes to explore the medieval city walls. Attentive staff and free in-room WiFi enhance this elegant Italian getaway.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, individually furnished

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Tosca with balcony

Junior Suite Tosca with balcony | Down comforters, minibar, in-room safe, individually furnished

Junior Suite Tosca with balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Down comforters, minibar, in-room safe, individually furnished

Standard Double Room

9.6 out of 10
Exceptional
(19 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

Down comforters, minibar, in-room safe, individually furnished

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, individually furnished

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Double Room Single Use

Double Room Single Use | Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Lucca Historical Center, a neighborhood in Lucca, Palazzo Alexander Hotel is next to a golf course and near the airport. Arno River and Oak Tree of Pinocchio reflect the area's natural beauty and area attractions include Puccini Museum and Lucca Botanical Gardens. Pinocchio Park and Orto Botanico di Pisa are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with horse riding, hiking/biking trails, and mountain biking. Visit our Lucca travel guide
Map
Via Santa Giustina 48, Lucca, LU, 55100

What's nearby

  • Piazza San Michele
    Piazza San Michele
    3 min walk - 0.2 miles
  • Piazza Napoleone
    Piazza Napoleone
    5 min walk - 0.3 miles
  • Palazzo Pfanner
    Palazzo Pfanner
    5 min walk - 0.3 miles
  • Piazza dell'Anfiteatro
    Piazza dell'Anfiteatro
    8 min walk - 0.5 miles
  • Walls of Lucca
    2 min walk - 0.1 miles

Getting around

  • Lucca Station
    15 min walk
  • Florence Airport, Peretola (FLR)
    57 min drive

Restaurants

  • Trattoria Da Giulio
    3 min walk
  • Caffè Manon Lescaut
    4 min walk
  • Buca di Sant'Antonio
    4 min walk
  • Bastian Contrario
    2 min walk
  • pizzeria itaco
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1100
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Palazzo Alexander Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palazzo Alexander Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Palazzo Alexander Hotel?

Check-out is at 11 AM.

Does Palazzo Alexander Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 70 per vehicle applies.

Where is Palazzo Alexander Hotel located?

Located in Lucca Historical Center, this golf hotel is steps from Lucca Courthouse and Palazzo Mansi National Museum. Lucca City Hall and Puccini Museum are also within 5 minutes. Lucca Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palazzo Alexander Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 552 out of 766 reviews
Rating 8 - Good. 177 out of 766 reviews
Rating 6 - Okay. 28 out of 766 reviews
Rating 4 - Poor. 6 out of 766 reviews
Rating 2 - Terrible. 3 out of 766 reviews

Reviews

Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in a quiet location. Staff were very friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

gareth

Liked: Cleanliness, property conditions & facilities
Excellent location, breakfast was great and all of the staff were amazing. A wonderful hotel and I would recommended as a base for exploring Lucca
Front of hotel
Rooms are named not numbered
Front of hotel
Breakfast menu
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, friendly and warm service.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Fab little hotel! Staff are incredibly friendly and helpful..... especially the night porter Breakfast was very nice, room stylish and spotlessly clean and as mentioned, staff incredibly friendly..... will definitely stay again when in the area!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mozhgan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were absolutely wonderful. Mario was very helpful with giving information and ideas on what to do and Roberto was so kind and attentive. Absolutely great staff
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Huana

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and staff!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and staff.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great little hotel with wonderful staff. If your looking at a traditional hotel in the heart of the old town then don’t look any further. The staff can’t do enough for you and the hotel is great for a short stay in Lucca. We plan on a return and would defo stay here again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are super friendly and helpful!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in all of Lucca

Perfect location inside the walls of ancient Lucca. Staff is incredibly friendly. Helping us find great food, sites and help getting around. Beds are comfy, great breakfast and cappuccinos
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at front desk are the best! Thanks to Ricardo and Roberto and others for making this a great experience.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Nigella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position for exploring walled city Lovely, helpful staff Old world atmosphere
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, friendly and attentive staff, especially breakfast service. Good location within the walls and quick and easy walking to main piazzas, restaurants, bars, etc.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic staff. Would highly recommend.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Wonderful staff, balcony with view, breakfast. Very satisfied and will return!
View from our room
View from the balcony
Breakfast
Beautiful detail in our bathroom
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Tarek

Liked: Cleanliness, staff & service
Very good location, very friendly staff, hotel needs refurbishment
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Fabulous breakfast. Staff were very friendly and helpful . Great location in a lovely area .
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at hotel are wonderful. They do everything to please. We had a wonderful stay.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
such a beautiful hotel in such a pretty city. I loved my stay. The staff was wonderful and the room comfortable. The bed was great.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Great staff, very helpful
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Dan

Liked: Property conditions & facilities
So very quaint, and nicely appointed. The staff was so welcoming, and proud of the facility.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Frank

Liked: Amenities
Excellent location. Charming building. Very helpful staff.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graduation trip

Helpful staff and excellent accommodations for a historic building. Breakfast was delicious every day.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this Hotel. From the moment we arrived, the owner was very helpful with recommending places to visit in Lucca. All the staff were helpful and the location of the Hotel was great. Excellent attention to detail and the breakfast was of quality and plentiful.
Stayed 3 nights in Jul 2024