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Palazzo Alexander Hotel

4.0 star property
Hotel in Lucca with a 24-hour front desk and a bar

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Photo gallery for Palazzo Alexander Hotel

Junior Suite Tosca with balcony | Balcony view
Junior Suite Tosca with balcony | Down comforters, minibar, in-room safe, individually furnished
Bar (on property)
Junior Suite | Down comforters, minibar, in-room safe, individually furnished
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite Tosca with balcony

Junior Suite Tosca with balcony | Down comforters, minibar, in-room safe, individually furnished

Junior Suite Tosca with balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Down duvet
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Down comforters, minibar, in-room safe, individually furnished

Triple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Down duvet
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double Room Single Use

Double Room Single Use | Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Down duvet
Hair dryer
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Down comforters, minibar, in-room safe, individually furnished

Standard Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Down duvet
Hair dryer
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, individually furnished

Junior Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Down duvet
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, individually furnished

Family Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Down duvet
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Via Santa Giustina 48, Lucca, LU, 55100

What's nearby

  • Walls of Lucca - 2 min walk - 0.1 miles
  • Piazza Napoleone - 5 min walk - 0.3 miles
  • Guinigi Tower - 8 min walk - 0.5 miles
  • Piazza dell'Anfiteatro - 8 min walk - 0.5 miles
  • Lucca Roman Amphitheatre - 8 min walk - 0.5 miles

Getting around

  • Lucca Station - 15 min walk
  • Florence Airport, Peretola (FLR) - 57 min drive

Restaurants

  • ‪Buca di Sant'Antonio - ‬4 min walk
  • ‪Osteria Bastian Contrario - ‬2 min walk
  • ‪Osteria da Rosolo - ‬5 min walk
  • ‪Bollicine d'Autore - ‬3 min walk
  • ‪Franklin'33 - ‬4 min walk

About this property

Palazzo Alexander Hotel

Upscale hotel located in Lucca Historical Center
At Palazzo Alexander Hotel, you can look forward to an adjacent golf course, a library, and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. In addition to a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and luggage storage
  • Coffee/tea in the lobby, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 50-inch Smart TVs with premium channels
  • Daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1100
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alexander Palazzo
Hotel Palazzo Alexander
Palazzo Alexander
Palazzo Alexander Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Lucca
Palazzo Alexander Hotel Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Hotel Hotel Lucca

Frequently asked questions

Is Palazzo Alexander Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palazzo Alexander Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Palazzo Alexander Hotel?

Check-out is at 11 AM.

Does Palazzo Alexander Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 70 per vehicle applies.

Where is Palazzo Alexander Hotel located?

Located in Lucca Historical Center, this golf hotel is steps from Lucca Courthouse and Palazzo Mansi National Museum. Lucca City Hall and Puccini Museum are also within 5 minutes. Lucca Station is 15 minutes by foot.

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Palazzo Alexander Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 523 out of 734 reviews
Rating 8 - Good. 175 out of 734 reviews
Rating 6 - Okay. 28 out of 734 reviews
Rating 4 - Poor. 6 out of 734 reviews
Rating 2 - Terrible. 2 out of 734 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Family owned and hands on, Their hospitality was fantastic. A great place to stay!
Stayed 3 nights in May 2025

10/10

Always love staying at this hotel.
Stayed 1 night in Mar 2025

10/10

Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!
Stayed 2 nights in Apr 2025

10/10

Amazing hotel
Stayed 1 night in Feb 2025

10/10

Very nice property and staff.
Stayed 2 nights in Sep 2024

10/10

I want to come back to Lucca just so I can stay here again. Wonderful!
Stayed 3 nights in Dec 2024

10/10

Wonderful location and staff!
Stayed 2 nights in May 2024

10/10

The staff was the best part!
Stayed 2 nights in Dec 2024

10/10

Hotel Alexander is a gem of a property, beautifully restored and well-maintained. Staff is extremely friendly and helpful. Generous American style breakfast. Highly recommend for anyone visiting Lucca.
Stayed 1 night in Oct 2024

10/10

Great staff, very helpful
Stayed 2 nights in Sep 2024

8/10

Great location and fantastic staff. Would highly recommend.
Stayed 2 nights in Aug 2024

10/10

Great stay! The rooms are big with a Tuscan Palazzo feel. Gabriel and his father are really helpful guiding you with restaurants and around the city. Good breakfast, gentleman serving in the morning is very nice. It was a lovely stay!
Stayed 3 nights in Aug 2024

10/10

Very friendly, helpful and professional staff. Beautiful lobby area where a delicious breakfast is served. We stayed in the Tosca Room which has a balcony overlooking Lucca and the surrounding hills; very unique for inside the wall. We would love to come back again.
Stayed 3 nights in Sep 2024

10/10

Excellent position for exploring walled city Lovely, helpful staff Old world atmosphere
Stayed 2 nights in Apr 2024

10/10

Staff at hotel are wonderful. They do everything to please. We had a wonderful stay.
Stayed 3 nights in May 2024

10/10

Lovely hotel. Fabulous breakfast. Staff were very friendly and helpful . Great location in a lovely area .
Stayed 3 nights in May 2024

10/10

We liked everything about this Hotel. From the moment we arrived, the owner was very helpful with recommending places to visit in Lucca. All the staff were helpful and the location of the Hotel was great. Excellent attention to detail and the breakfast was of quality and plentiful.
Stayed 3 nights in Jul 2024

10/10

Excellent location. Charming building. Very helpful staff.
Stayed 3 nights in Jun 2024

10/10

Wonderful staff, balcony with view, breakfast. Very satisfied and will return!
View from our room
View from the balcony
Breakfast
Beautiful detail in our bathroom
Stayed 1 night in Mar 2024

10/10

Perfectly charming and friendly, we had a lovely time at this well located and comfortable hotel in Lucca. Very helpful staff. It was very, very hot but our room was just cool enough. Would definitely come back.
Stayed 1 night in Aug 2024

10/10

Great stay during the Lucca summer festival. My friend and I loved our "family room" - two connecting rooms, both with its own bathroom. The staff were very nice.
Stayed 2 nights in Jun 2024

10/10

Delightful hotel . So beautiful and comfortable easy to walk everywhere. Highly recommend
Stayed 3 nights in Jun 2024

10/10

Wonderful family run hotel which offers the perfect location for visiting all the sites of Lucca. Greeted by the owner with a lovely warm welcome and a beautiful room. Delicious cooked breakfast in an atmosphere of opulence whilst maintaining such a homely feeling. It was truly a fantastic place to stay.
Stayed 1 night in May 2024

10/10

Perhaps one of the best decisions my wife and I made on our trip was staying at Palazzo Alexander. A family owned and operated hotel whose staff was friendly, accommodating, helpful, and kind. We wish we had booked a longer stay, and it is located in a very charming part of the old town of Lucca, very walkable to many restaurants, shopping, and attractions. Will for sure stay here again.
Stayed 2 nights in Jul 2024

10/10

such a beautiful hotel in such a pretty city. I loved my stay. The staff was wonderful and the room comfortable. The bed was great.
Stayed 1 night in Mar 2024