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Lucca Relais

Tuscan-style guesthouse in Lucca with a coffee shop

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Standard Double Room, Balcony | Terrace/patio
Terrace/patio
Interior entrance
Lobby sitting area
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

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Showing 2 of 2 rooms

View all photos for Double Room

Double Room | Premium bedding, down comforters, memory foam beds, desk

Double Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Memory foam bed
Down duvet
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Quadruple Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Memory foam bed
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
Via Castruccio Buonamici, 221, Lucca, LU, 55100

What's nearby

  • Walls of Lucca - 2 min walk - 0.1 miles
  • Piazza Napoleone - 10 min walk - 0.5 miles
  • Cathedral of St Martin - 14 min walk - 0.8 miles
  • Guinigi Tower - 16 min walk - 0.9 miles
  • Piazza dell'Anfiteatro - 16 min walk - 0.9 miles

Getting around

  • Lucca Station - 18 min walk
  • Galileo Galilei Airport (PSA) - 34 min drive

Restaurants

  • ‪Dhea Bar - ‬4 min walk
  • ‪Osteria Bastian Contrario - ‬9 min walk
  • ‪Löwengrube - ‬3 min walk
  • ‪Pizzeria Itaco - ‬10 min walk
  • ‪Lucca In Tavola - ‬8 min walk

About this property

Lucca Relais

Guesthouse near Piazza dell'Anfiteatro
Located close to Porta Sant'Anna and Cathedral of St Martin, Lucca Relais provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, wedding services, and tour/ticket assistance
  • Multilingual staff, luggage storage, and a vending machine
Room features
All guestrooms at Lucca Relais feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Memory foam beds, down comforters, and cribs/infant beds (surcharge)
  • Bathrooms with rainfall showers and bidets
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • Crib (surcharge)
  • In-room refrigerator

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Guests are required to contact this property prior to arrival to arrange check-in.

Access methods

Lockbox, private entrance

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A tax is imposed by the city and collected at the property. The tax is seasonal and applies to stays up to 3 nights (from April 1st to the first Sunday of November) and only the first night of stay (from the Monday following the first Sunday of November through March 31st). Guests exempted from the tax include children 14 years of age or below. Please note that further exemptions may apply.

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

B&B Relais
Lucca Relais
Lucca Relais House
Relais San Lorenzo Lucca
B B Lucca Relais
Lucca Relais Guesthouse
Lucca Relais Lucca
Lucca Relais Guesthouse
Lucca Relais Guesthouse Lucca

Frequently asked questions

Is Lucca Relais pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Lucca Relais?

Self parking is available for EUR 20 per day. There is free parking nearby.

What time is check-in at Lucca Relais?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Lucca Relais?

Check-out is at 10:00 AM.

Does Lucca Relais provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Where is Lucca Relais located?

Located in Lucca Historical Center, this guesthouse is within 1 mi (2 km) of Porta Sant'Anna, Piazza dell'Anfiteatro, and Cathedral of St Martin. Guinigi Tower is 0.9 mi (1.4 km) away. Lucca Station is 18 minutes by foot.

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Lucca Relais Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 35 out of 80 reviews
Rating 8 - Good. 29 out of 80 reviews
Rating 6 - Okay. 10 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Nice great beautiful cozy place and very close to downtown and transportation station. Management have great guest service !
Stayed 1 night in Oct 2019

10/10

Very clean and spacious rooms. Very friendly staff. Booked a table for us in the local restaurant which served amazing italian food! So thank you for a great experience!
Stayed 1 night in Jun 2024

8/10

Safe bike parking.
Stayed 7 nights in Sep 2024

6/10

Good location but bathroom small and no nightlight
Stayed 2 nights in Sep 2019

8/10

Stayed 2 nights in Apr 2025

4/10

Obefintlig information om incheckning. 30 minuter efter ankomst till låst boende, kom information på WhatsApp. Men efter strul med incheckning och tillgång, får vi ett enkelt men mycket trevligt rum med sköna säng. Bra läge, ca 5 minuters promenad till stadsport en.
Stayed 1 night in Oct 2024

8/10

Stayed 1 night in Oct 2024

8/10

Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Jun 2024

10/10

Stayed 1 night in May 2024

8/10

Belle demeure, proche du centre ville. Parking privé (payant)
Stayed 1 night in Sep 2023

10/10

Stayed 1 night in Jul 2023

6/10

Great location for visiting Lucca old town. Parking can be a challenge here. Communication was clear allowing us access to the building and our rooms. The A/C was not working and it was very hot upon arrival. The weather cooled significantly over night and kept us from roasting but the non-working A/C is an issue. The room was clean and otherwise comfortable. The internet worked okay. We did not see or directly interact with any personnel on site.
Stayed 1 night in Sep 2019

6/10

Ne correspond pas du tout aux photos qui donnent l'impression d'une vieille maison de famille bien entretenue et accueillante. En réalité une maison-hôtel au confort et à l'accueil minimum. Seuls avantages : près de l'entrée de la ville intra-muros et parking gratuit. Rapport qualité /prix trop élevé.
Stayed 1 night in Jul 2019

10/10

Bella e tranquilla struttura a pochi minuti a piedi dal centro di Lucca, con facilità di parcheggio nel cortiletto interno. In particolare, da segnalare la grande gentilezza da parte dello staff, in particolare Vincenzo, che ha risolto perfettamente una nostra mancanza di comunicazione.
Stayed 1 night in Jul 2019

2/10

We booked this hotel a year in advance for the Lucca Summer Festival concerts. On arrival we were told the air conditioning had 'just' stopped working. We were lead up to the attic room. We asked if there were any other rooms with working air conditioning as it was mid 30s and even hotter in the roof. No other rooms 'in fact I could have rented your room for 200 euros, there's a concert on tonight', so I assume we should be grateful to be cooked in the attic at least we have a room? Charming! We were very lucky, there was a storm in the night so we felt the roof cool down, clay roof tiles one metre above your sleeping face give out quite a lot of heat. When we checked out the next day we asked if the air conditioning was going to be fixed, and the same chap pleaded ignorance, 'oh is it not working?'
Stayed 1 night in Jul 2019

10/10

This is a delightful family run property located perfectly in Lucca. The rooms are charming and the general atmosphere lovely. We stayed there last year to attend the Lucca Summer Festival and the same again this year - actually on two separate occasions. There is no doubt we will do the same next year!!
Stayed 1 night in Jul 2019

8/10

Près des remparts, réception agréable et conviviale, chambre fonctionnelle et tranquille.
Stayed 1 night in Jul 2019

8/10

tutto come nelle descrizioni, camera pulita, bagno pulito! unico neo... un faretto della luce rotto e in bagno delle piastrelle un po' rovinate. No aria condizionata in camera e no ascensore. Posto comodo, carino e pulito
Stayed 1 night in Jun 2019

10/10

Great hotel very close to city walls. Very accommodating on check in, friendly staff and lovely rooms full of character
Stayed 1 night in May 2019

10/10

Everything was great. Beautiful property, clean, and well organised. Good value for money.
Stayed 1 night in Apr 2019

6/10

Personale cortese e pronto ad aiutarti per ogni esigenza. Camera da rivedere; bel messaggio di ben venuto all'entrata, ma poi ad esempio é presente 1 solo bicchiere grande (in plastica usa e getta) con una bottiglia d'acqua e le cialde per il cappuccino. Il pavimento é il vero neo della stanza: rigonfiato da un lato, rende scomodo sia il riposo nel letto (letto sollevato da un lato) che ad esempio alzarsi durante la notte. Il bagno é piccolo, ma pulito. La porta scorrevole é poco silenziosa. Senza il discorso del pavimento, la valutazione sarebbe stata sicuramente migliore.
Stayed 1 night in Apr 2019

10/10

Centrale, parcheggio gratuito, pulito, camera sufficientemente ampia, capsule per il caffè, acqua. Tecnicamente ideale per che desidera trascorrere un breve week end nella splendida città di Lucca. Da consigliare.
Stayed 1 night in Apr 2019

10/10

Vincenzo was very helpful with check in and emailed us details on how to check in after hours. However we arrived just in time and got to meet him and he sorted us out with a car spot in the garden. Accommodation was great, toiletries provided, good shower and the coffee was lovely. Map given with directions to town and places to visit. Very near to city gate. Recommend walking the city walls at sunrise. Would definitely recommend.
Stayed 1 night in Sep 2018

6/10

Ville ikke vælge dette hotel igen, dårlig seng og usympatisk betjening.
Stayed 1 night in Oct 2018