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Hotel Rex

Property class: 3

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Photo gallery for Hotel Rex

A café with tables set for dining, featuring a variety of pastries and drinks. - Hotel Rex (Lucca)
A view from a balcony overlooking a parking area with several cars, a no parking sign, and a building with a flagpole displaying the European Union flag and the Italian flag. - Hotel Rex (Lucca)
A hotel entrance with a green awning and the initials "HR" above it. There are potted plants on either side of the entrance. - Hotel Rex (Lucca)
A hotel lobby with a check-in counter, seating area, and a reception desk. - Hotel Rex (Lucca)
A hotel lobby with a large TV, black leather sofas, a marble floor, and framed pictures on the wall. - Hotel Rex (Lucca)
Hotel Rex provides a bar and more. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double or Twin Room

A hotel room with a bed, bedside tables, a television, a bathroom, and a framed picture on the wall.

Standard Double or Twin Room

8.6 out of 10
Excellent
(39 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room

A room with a single bed, a nightstand with a lamp, and framed pictures on the wall.

Standard Single Room

8.4 out of 10
Very good
(17 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with a large bed, a desk, a chair, a mirror, a window with curtains, and a framed picture on the wall.

Standard Triple Room

9.8 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms

A compact living space with a wooden staircase, a small kitchenette, a television, a desk with a lamp, and a sofa.

Family Room, 2 Bedrooms

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite

A hotel room with two beds, a large mirror, and artwork on the walls.

Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Lucca, Hotel Rex is in the city center and near the airport. Oak Tree of Pinocchio and Massaciuccoli Lake reflect the area's natural beauty and area attractions include Lucca Botanical Gardens and Puccini Museum. Pinocchio Park and Orto Botanico di Pisa are also worth visiting. Visit our Lucca travel guide
Map
Piazzale Bettino Ricasoli 19, Lucca, LU, 55100

What's nearby

  • A grand hall with ornate blue and gold ceiling patterns and white columns.
    Cathedral of St Martin
    5 min walk - 0.3 miles
  • A street lined with yellow buildings, a sign for Via Becceria, and people walking and cycling.
    Piazza Napoleone
    6 min walk - 0.4 miles
  • A tree with a metal railing overlooking a cityscape with buildings and a tower.
    Guinigi Tower
    10 min walk - 0.5 miles
  • A sculpture of a seated figure in a public square with buildings in the background.
    Piazza dell'Anfiteatro
    11 min walk - 0.6 miles
  • Walls of Lucca
    2 min walk - 0.1 miles

Getting around

  • Lucca Station
    1 min walk
  • Florence Airport, Peretola (FLR)
    55 min drive

Restaurants

  • Fuori di Piazza
    9 min walk
  • Bar Pasticceria Tessieri
    11 min walk
  • Ristorante Caffetteria San Colombano
    6 min walk
  • Undici Undici
    9 min walk
  • Antica Osteria
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Rex pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Rex?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Rex?

Check-out is at 11:30 AM.

Where is Hotel Rex located?

Located in the heart of Lucca, this hotel is within a 10-minute walk of Walls of Lucca, Porta San Pietro, and Lucca Cathedral Museum. Piazza Napoleone and Cathedral of St Martin are also within 10 minutes. Lucca Station is only a 1-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Rex Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

9.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 335 out of 603 reviews
Rating 8 - Good. 204 out of 603 reviews
Rating 6 - Okay. 50 out of 603 reviews
Rating 4 - Poor. 9 out of 603 reviews
Rating 2 - Terrible. 5 out of 603 reviews

Reviews

Verified review

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent breakfast.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little worried as it was close to the railway station but location was excellent and good vibes all round. A lovely and quirky hotel in an excellent location, just a few hundred yards/metres and you are through the city walls. City and the Mura di Lucca are spectacular! Would recommend and will gladly stay again as plan to be back again in the next year.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Lars Roar

Liked: Cleanliness, staff & service
Clean room, close to the historic centre, ok breakfast, very close to railway station
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location outside the train station but close enough to get inside the wall easily.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff. Very conveniently located near the train station.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfy near the station and very friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great breakfast!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marta

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, unbeatable location and plentiful breakfast makes this a perfect stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and amenities were excellent, the breakfast provided daily had a good selection to start your day. The staff were very friendly and accommodating. The extra amenities in the room were a bonus (kettle for coffee and tea, in the hallway there was extra coffee, tea and cookies if you wanted a snack) The location right beside the train station and across the road from Lucca City Center make this hotel ideal, we would highly recommend it and will definitely stay here again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot near Lucca rail station Staff stored luggage while we explored. More than helpful. Airy room. Adequate bathroom. Shower caps and tissues provided. Spotless room and hotel. Beautiful breakfast and espresso. This hotel was charmingly quirky. Observed Staff working hard cleaning public places
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alysson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with a professional and warm team
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly service
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very nice staff
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Ideal location for exploring Lucca, lovely staff and great breakfast. Would stay again in future
Stayed 3 nights in May 2025
Verified review

2/10 Terrible

Daniella Katie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very disappointing — only suitable for a one-night stay Sadly, this hotel was a huge let-down. The only positive points for us were that the air conditioning worked well, the room was clean enough, and it was dark and quiet enough for sleeping. Unfortunately, the hotel itself is very old and tired inside. The hallways and other areas have stickers and patches everywhere, seemingly covering holes and damage in the flooring and walls, which really adds to the run-down feel. The rooms have a retro 1970s feel and certainly haven't had any renovation since. The breakfast was particularly disappointing. We had paid for it, but it was essentially inedible, so we ended up having nothing and going out to eat instead. Overall, it may be fine if you simply need somewhere to sleep for one night close to the centre of Lucca, but we would definitely not stay here again. The condition of the hotel and the poor breakfast made the experience very disappointing.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

ANA

Liked: Amenities
A perfect stay. Welcoming staff. Clean and cozy rooms. Great breakfast options.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location near station perfect for onward travel, friendly staff and good breakfast. Would stay here again, rooms clean.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Loved the quirky nature of the property, old fashioned but clean and welcoming a spit away from tge main station and easy walk into tge old town definitely stay again
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Perfect location with a wonderful breakfast and great staff who were really friendly.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and Convenient location
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice and quiet. Reception staff were absolutely lovely, all staff were really friendly and helpful. Decent shower, decent breakfast - good range of food. Room was comfortable, with plenty of charging points.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Rex. Staff were friendly and hotel was closee to the rrain
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place in Lucca

Right at the train station the perfect place to explore Lucca and the region. Nice and helpful staff, breakfast with many Italian delicacies...
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstandingly helpful friendly staff and comfortable rooms also very close to station and only a short walk to reach inside the city walls
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

PENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location accross from the walls of Lucca and a couple of minutes to the train station. The complimentary breakfast was good too
Stayed 3 nights in Oct 2024