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Hotel Bernardino

Property class: 3

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Photo gallery for Hotel Bernardino

A buffet setup with various baked goods and desserts. - Hotel Bernardino (Lucca)
A spacious living room with a yellow sofa, a coffee table, and a patterned rug. There are several chairs and a bookshelf in the background. - Hotel Bernardino (Lucca)
A spacious living room with a yellow sofa, a colorful armchair, a glass coffee table, and a bookshelf. - Hotel Bernardino (Lucca)
An outdoor seating area with a glass enclosure, a hanging lamp, and a red rug. - Hotel Bernardino (Lucca)
A modern interior with a wall-mounted sign reading "SILVER STAR HOTEL" and a dining area with chairs and a table. - Hotel Bernardino (Lucca)
Located close to Porta Elisa and Villa Guinigi National Museum, Hotel Bernardino provides a grocery/convenience store, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the hot tub. The on-site restaurant offers breakfast, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | Premium bedding, down comforters, pillowtop beds, desk

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double or Twin Room

A hotel room with two beds, a TV, a desk, and a window with curtains.

Double or Twin Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with a bathroom, a bed, a TV, and a desk.

Triple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room

A hotel room with a bed, a TV on a stand, and two wall-mounted lamps.

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Quadruple Room

A room with bunk beds, a single bed, a patterned rug, a ceiling light, and a door.

Standard Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Lucca, Hotel Bernardino is connected to a shopping center. Villa Guinigi National Museum and Lucca Center of Contemporary Art are cultural highlights, and some of the area's notable landmarks include Porta Elisa and Villa Bottini. Traveling with kids? Don't miss Lucca Botanical Gardens. Be sure not to miss outdoor adventures like hiking/biking trails and ecotours, or hop on a free bike rental nearby and take a self-guided tour around the area. Visit our Lucca travel guide
Map
Via di Tiglio, 109, Lucca, LU, 55100

What's nearby

  • A sculpture of a seated figure in a public square with buildings in the background.
    Piazza dell'Anfiteatro
    16 min walk - 0.9 miles
  • Sanctuary of Santa Gemma
    2 min walk - 0.1 miles
  • Walls of Lucca
    5 min walk - 0.3 miles
  • Porta Elisa
    5 min walk - 0.3 miles
  • Campo di Marte Hospital
    11 min walk - 0.6 miles

Getting around

  • Lucca Station
    18 min walk
  • Galileo Galilei Airport (PSA)
    39 min drive

Restaurants

  • Mara Meo
    14 min walk
  • Caffè Puccini
    17 min walk
  • Mecenate
    14 min walk
  • Bar Al Sottopasso
    2 min walk
  • Pasticceria Dianda
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 13 per day; includes in/out privileges)
  • Extended parking on site (EUR 13 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Hot tub
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 55

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are kindly asked to contact the property in advance to communicate their estimated time of arrival.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 13 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Self parking fee: EUR 13 per day (in/out privileges)
  • Extended parking fee: EUR 13 per day
  • Pet fee: EUR 13 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 55 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Bernardino have a pool?

Yes, this property has a children's pool.

Is Hotel Bernardino pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 13 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 13 per day. Extended parking is available for EUR 13 per day. Limited spots are available.

What time is check-in at Hotel Bernardino?

Check-in start time: 2 PM; Check-in end time: 7:00 PM.

What time is check-out at Hotel Bernardino?

Check-out is at 11 AM. Late check-out is available for EUR 55 (subject to availability).

Where is Hotel Bernardino located?

This family-friendly Lucca hotel is located in the historical district, within a 10-minute walk of Porta Elisa and Lucca Botanical Gardens. Villa Bottini and San Micheletto Complex are also within 15 minutes. Lucca Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Bernardino Reviews

7.8

Good

8.6

Cleanliness

7.6

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 27 out of 89 reviews
Rating 8 - Good. 39 out of 89 reviews
Rating 6 - Okay. 13 out of 89 reviews
Rating 4 - Poor. 5 out of 89 reviews
Rating 2 - Terrible. 5 out of 89 reviews

Reviews

Verified review

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a simple hotel in a local neighbor hood. We only stayed for on night and it suited our needs very well. We are a simple local restaurant and hsd a fantastic meal there.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a happy week at the hotel as a base for a family reunion. Easily walkable into Lucca, parking easy outside and with overflow, and nice breakfast in the patio. Friendly staff with great recommendations. Only complaint is that rooms are rather basic, could use a refresh.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very freindly and it is well-located just a few minutes walk to inside the walls of the city.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and friendly staff. It is far from the train station (30 minutes walk); 10 minutes to the entrance of the old city.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Nothing fancy but clean.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

nav

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
small rooms, poor air conditioning, tiny bathroom, had to pay for water bottles, real poor breakfast hardly any choice. Would not rate it as a 3 star hotel.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Henriette

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Det var ekstremt koldt i de dage og det blæste ind under døren. Vi lagde et badehåndklæde for at holde kulden ude. Fjernsynet virkede men det var svært at modtage programmerne pga dårligt internet. Stedet ligger natursmukt med udsigt til bjergene. Morgenmaden var under standard og der var hundekoldt i det mørke rum, hvor den blev serveret. Der ligger en bar ganske tæt på, hvor der serveres bedre morgenmaden i en hyggelig og familiær atmosfære. Der er knap 10 km til Firenze og det var dejligt med ro efter en larmende turistby. Vi anbefaler at spise på Zocchi i Pratolino. Husk nattøj til kølige nætter og sutsko til det kolde gulv 😁
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Anne

Liked: Cleanliness, staff & service
Hôtel agréable et bien tenu en général.
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Kjell

Utvecklingspotential med frukost

Frukosten för en skandinav var inte det som jag tänkt mig. Enbart en en sorts skinka och bröd. Saknade ägg, yoghurt, ost mm
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Sandra Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È stato piacevole stare lì perché era molto accogliente ed il servizio eccellente
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortevole e molto pulito

Prenotato pernottamento con colazione per vedere un concerto in piazza, ci si arriva anche a piedi in pochi minuti, attraversando bellissime vie del centro storico quindi in buona posizione, arredamento moderno e funzionale, molto pulito, personale cortese e disponibile. Buona la colazione, piccola ma varia, sia di dolce che di salato. Soggiorno breve ma molto confortevole.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Maria Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 2 passi da Porta Elisa a Lucca!!

Strategica la posizione x chi viaggia senza auto. 20 minuti a piedi e sei nel cuore di Lucca! Camera pulita con minibar e persolale gentilissimo!! Cosigliato per ogni tipo di viaggiatore!!
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il personale molto gentile, un bel giardino
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prezzo elevato rispetto a quanto ottenuto. La camera era confortevole ma scarsità di consumabili. La colazione era davvero povera di prodotti e invece di iniziare alle 7.30 di fatti è iniziata dopo le 8.00
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Doriana

Liked: Cleanliness, staff & service
La struttura nel complesso si presenta confortevole e pulita. Unico neo la mancata colazione in quanto credo venga pagata a parte ....bizzarra l' idea di lasciare la brocca termica e relativo servizio da the in camera senza bustine e acqua per usufruire del ristoro suggerito
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto bene grazie
Stayed 1 night in Apr 2023
Verified review

2/10 Terrible

Cristian

Disliked: Property conditions & facilities, room comfort

Mai più!

L'albergo necessita decisamente di un ammodernamento. la camera era minuscola e appena entrato sentivo un cattivo odore di chiuso. La colazione era a parte, ma arrivato in struttura mi dicono che dopo il Covid non hanno più attivato il servizio colazione. Vicino c'è una pasticceria, purtroppo chiusa il giorno in cui ero lì.
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

filippo

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel fantasma

Ho prenotato un soggiorno di lavoro in questo hotel, ma poi sono stato dirottato in un altra struttura a 2 stelle. L'hotel era chiuso ma la proposta su Hotels era disponibile. Situazione poco seria. Per motivi di orario ho dovuto accettare, ma eviterei. Tra l'altro ho pagato la stessa cifra (poco onesti). Peccato
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales!

Meget venligt personale - ca. 10 min på gå-ben fra Lucca. Trygt område. Rent. Køleskab på værelse. Lille værelse, men fint til os. Morgenmaden: der var hvad der skulle være af kaffe, juice, brød og frugt. Man kunne sidde i en lille hyggelig gårdhave og spise. Hotellet laver gode aperol spritz 😉
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima location a pochi passi dalle mura,locali accoglienti,puliti e conortevoli. Personale super disponibile e cordiale. Ottimo!!!!
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Verified traveler

Nice and cozy

Nice and cozy hotel
Stayed 1 night in Aug 2018
Verified review

8/10 Good

nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Joli hôtel bien placé

Confortable hôtel près du centre historique,personnel très agréable. Le seul bémol est que la description de Hotels.com precise « piscine extérieure «  alors qu’il s’agit d’un jacuzzi, et payant de surcroît.
Stayed 3 nights in Aug 2018
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, staff & service

Zentrumsnah, dafür laut

Hotel ok aber an lauter Strasse
Stayed 2 nights in Sep 2017