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Cloud9 Hotel

Property class: 3

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2 restaurants; breakfast, lunch, dinner, and brunch served - Cloud9 Hotel (Lubumbashi)
2 restaurants; breakfast, lunch, dinner, and brunch served - Cloud9 Hotel (Lubumbashi)
Reception - Cloud9 Hotel (Lubumbashi)
Standard Double Room, Patio | Desk, laptop workspace, WiFi (free) - Cloud9 Hotel (Lubumbashi)
Bar (on property) - Cloud9 Hotel (Lubumbashi)
At Cloud9 Hotel, you can look forward to a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Halal dishes. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a fireplace in the lobby and a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping

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Room options

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Twin Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Lubumbashi is home to Cloud9 Hotel. Local points of interest include Lubumbashi Zoological Park, Musée National de Lubumbashi, and Lubumbashi Golf Club. Visit our Lubumbashi travel guide
Map
400, Croisement des avenue kapenda, et LDK quartier Makutano commune, Lubumbashi, Kapenda

What's nearby

  • Lubumbashi Zoological Park
    9 min walk - 0.5 miles
  • Musée National de Lubumbashi
    3 min drive - 1.5 miles
  • University of Lubumbashi
    4 min drive - 3.1 miles
  • Lubumbashi Golf Club
    6 min drive - 3.6 miles
  • Frederic Kibassa Maliba Stadium
    7 min drive - 3.6 miles

Restaurants

  • Le Cercle Wallon
    3 min drive
  • Xpression Bar Restaurant
    3 min drive
  • Lk Lounge
    5 min drive
  • Restaurant La Francoise
    5 min walk
  • Galito's
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SKY9 RESTAURANT

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: USD 80 for check-in between 11:30 AM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Late check-in fee: USD 80 for check-in between 11:30 AM and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is Cloud9 Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cloud9 Hotel?

Check-in start time: 1:00 PM; Check-in end time: midnight. Late check-in is available from 11:30 AM– 6:00 PM for a fee of USD 80.

What time is check-out at Cloud9 Hotel?

Check-out is at 11:00 AM.

Where is Cloud9 Hotel located?

Situated in Lubumbashi, this hotel is 0.3 mi (0.5 km) from Lubumbashi Zoological Park and 1.5 mi (2.4 km) from Musée National de Lubumbashi. Lubumbashi Golf Club and Frederic Kibassa Maliba Stadium are also within 6 mi (10 km).

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Reviews

Cloud9 Hotel Reviews

7.6

Good

9.2

Cleanliness

10

Amenities

6.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alle sehr freundlich.
Stayed 7 nights in Nov 2024
Verified review

4/10 Poor

Ghislain

Liked: Cleanliness
Disliked: Staff & service
Cette fois ci la réception et le service du personnel n'etaient pas anla hauteur des attentes.
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024