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Aiman Batang Ai Resort & Retreat

3.0 star property
Find serenity with spa treatments at Aiman Batang Ai Resort & Retreat, or enjoy refreshing dips in the pool while savoring local flavors.

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Photo gallery for Aiman Batang Ai Resort & Retreat

Outdoor pool - Aiman Batang Ai Resort & Retreat (Lubok Antu)
Queen Hilton Guest Room | Desk, rollaway beds - Aiman Batang Ai Resort & Retreat (Lubok Antu)
Balcony - Aiman Batang Ai Resort & Retreat (Lubok Antu)
Property grounds - Aiman Batang Ai Resort & Retreat (Lubok Antu)
Hallway - Aiman Batang Ai Resort & Retreat (Lubok Antu)
Aiman Batang Ai Resort & Retreat offers a tranquil atmosphere surrounded by lush greenery and serene waters. Guests can indulge in rejuvenating spa treatments, relax by the outdoor pool or children's pool, and enjoy delicious local cuisine at the Nanga mepi restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, rollaway beds

Standard Room, 1 Queen Bed

  • Garden view
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Duplex Suite Room

Duplex Suite Room | Desk, rollaway beds

Duplex Suite Room

  • Garden view
  • 71 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, rollaway beds

Standard Twin Room

  • Garden view
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Lubok Antu is home to Aiman Batang Ai Resort & Retreat. The area's natural beauty can be seen at Batang Ai Lake and Batang Ai National Park. Visit our Lubok Antu travel guide
Map
Batang Ai, Lubok Antu, Sarawak, 93748

What's nearby

  • Batang Ai National Park
    1 min walk - 0.0 miles
  • Batang Ai Lake
    1 min walk - 0.1 miles

Restaurants

  • Syarikat Sri Stamang
  • Nanga Mepi Restaurant

About this property

Aiman Batang Ai Resort & Retreat

Property highlights
At Aiman Batang Ai Resort & Retreat, you can look forward to free breakfast, a terrace, and a garden. Treat yourself to spa services, such as a massage, a facial, or a body scrub. The on-site restaurant, Nanga mepi, offers breakfast, brunch, lunch, dinner, and kids' meals. Free WiFi in public areas is available to all guests, along with laundry facilities and a bar.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • An outdoor tennis court, laundry services, and luggage storage
  • A 24-hour front desk, meeting rooms, and massage treatment rooms
Room features
All 100 rooms feature comforts such as air conditioning, as well as amenities like free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Electric kettles, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Nanga mepi

Things to do

  • Children's pool
  • Hiking/biking trails
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • In-room massages

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 5:30 PM

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Boat schedule: Departure from Resort Receiving Jetty to Aiman Batang Ai Resort & Retreat: 9:30 AM, 10:30 AM, 12:45 PM, 2:30 PM, 4:15 PM, 5:30 PM Departure from Aiman Batang Ai Resort & Retreat to Resort Receiving Jetty: 8:30 AM, 10 AM, 12:15 AM, 1:30 PM, 3:45 PM, 4:45 PM

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MYR 120.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MYR 150 per person (one way)
  • Airport shuttle fee per child: MYR 75 (one way)
  • Rollaway bed fee: MYR 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Aiman Batang Ai Resort & Retreat have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Aiman Batang Ai Resort & Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Aiman Batang Ai Resort & Retreat?

Check-in start time: 12:30 PM; Check-in end time: 5:30 PM.

What time is check-out at Aiman Batang Ai Resort & Retreat?

Check-out is at noon.

Where is Aiman Batang Ai Resort & Retreat located?

Situated in Lubok Antu, this hotel is close to Batang Ai Lake and Batang Ai National Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aiman Batang Ai Resort & Retreat Reviews

8.0

Very Good

7.6

Cleanliness

9.0

Location

8.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 26 reviews
Rating 8 - Good. 12 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

Reviews

Verified

8/10 Good

Tony

Disliked: Cleanliness, room comfort

Batang Ai Malaysia

Would be difficult for anyone with mobility issues, but that is true of many parts of SE Asia.
Stayed 2 nights in Aug 2017
Verified

6/10 Okay

Adventurer

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Peaceful but tired

Expensive if you book transfer with hotel- £28 per person each way. And we still had to wait 1hr 45mins for the boat transfer! Accommodation is good value but trips are expensive and disappointing. Don't expect longhouse tour to take you to people living in traditional way. They've turned longhouse into tourist street. Some had fridge freezers & TVs. If they have big groups in, restaurant can't cope. Settle for the buffet & get there early!
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

Hans

Liked: Cleanliness, staff & service

Excellent stay

Perfect stay. Very friendly staff. Excellent guids Ramona and Lenny. Jungle walk was great also the visit to the Longhouses. Transfer to Hilton was also great. Excellent driver. Food was good. Nature incredible. You can swim in the lake. Pool great. The rooms are run down and the aircon is blowing into your face when you sleep. We stayed three nights.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

super view.

i like the view very much . back for the second times. definitely will go there again .
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time relaxing and taking in the excellent tours available. All staff were very welcoming, a number of the staff went above and beyond in their welcoming nature. Very comfortable rooms, lovely food, beautiful surroundings and stunning wildlife. Excellent swimming pool. We would definitely recommend staying here.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Super uitstapjes - slecht hotel

Verblijf met 2 gezinnen. 4 kids tussen 8 en 9 jaar. Hotel heeft zijn jeste tijd gehad, maar is het enige hotel in de buurt. Het eten is niet top. Fruit keuze rondduit een ramp: alleen appel en watermeloen. De cocktails zijn niet lekker, uit miserie dan maar Tiger bier gedronken. De uitstappen zijn wel erg goed. Onze nature walk met Ramona was schitterend! Ze vertelt met veel passie over Borneo, zalig ! Bbq in de jungle bij de watervallen ook erg leuk met de kinderen. Op de uitstapjes niks op aan te merken. Het hotel is dan ook hrlemaal leeg overdaf, want iedereen is op uitstap omdat het niet echt leuk vertoeven is in het hotel zelf. Dus goed voor 2 nachten maar niet voor een week!
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Wunderschönen Lage und liebenswertes Personal

Wichtig zu wissen in diesem Hotel arbeiten nahezu nur Einheimische, welche in der Umgebung in Langhausern leben! Daher sind die Umgangsformen nicht immer auf Hilton Niveau. Das Hotel wird nur von Hilton gemanagt.
Verified

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, room comfort

Tolles Preis-Leistungs-Verhältnis

Positiv: Schöne Lage am Stausee umgeben von Urwald, sehr freundlicher und guter Service, sehr gutes und preiswertes Essen, Hotel kümmert sich um Ureinwohner (Iban), schöner Pool, Ausflüge gut organisiert Negativ: Frühstücksauswahl etwas eingeschränkt, Sträucher vor einigen Langhäusern abgeschnitten und vertrocknet liegen gelassen. Tipp: Mindestens zwei Übernachtungen einplanen, da die Anfahrt von Kuching mehr als vier Stunden dauert plus Fähre 30 Min. Hotelshuttle kostest pro Weg und Person 120 MYR (Stand: Mai 2015).
Verified

6/10 Okay

Swee Kok

Liked: Staff & service
Disliked: Property conditions & facilities

Batang Ai Hotel

Bed bugs in mattress!!! Both wife and myself can prove it from the terribly itchy bites on the backs of our thighs!! Other than this,the restaurant serves great ala carte Sarawakian dishes....Chef Dean! Hotel external condition bad and worn. Hilton not doing their job.. Loved the primary rainforest hikes! Experienced and knowledgeable Iban Guides....!!
Verified

8/10 Good

Ro

Liked: Staff & service

Très bon hôtel

Situation excellente Le charme associé au confort malgré des chambres vieillissantes notamment salles de bain et literie Service aimable, volonté de bien faire malgré parfois un manque de professionnalisme. Une très bonne étape !
Verified

10/10 Excellent

Dennis & Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous get away, beautiful and romantic!

We enjoyed our visit so much and do highly recommend it for couples, family or friends. It might be a bit too much of a hike for those with disabilities but I bet they would find a way to accommodate you if you let them know. The staff are that helpful and nice! Everyone we we met was so ready to take care of your needs. We chose the Long House visit and the 1/2 day fishing with locals for our two excursions and I would recommend them both very highly! I'm sure the water fall is lovely but I've seen a lot of them. You cannot experience a 1/2 day fishing trip in the rain Forrest with the locals cooking your lunch and I wouldn't have missed that experience for anything! It was simply brilliant! So if your time is limited, do the Long House and the fishing trip. The Long House was very interesting and nice to see and meet locals, a nice show and a lovely day.
Verified

8/10 Good

Michpatel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Découverte forêt

Hôtel très bien situé pour base découverte nature maisons longues vie traditionnelle Ibans. Confort, services de bon niveau compte tenu de sa situation d'isolement. Satisfait du séjour
Verified

8/10 Good

Honeymooner

Liked: Cleanliness, room comfort
Disliked: Staff & service

Wonderful location but the hotel is a little tired

Batang Ai is "managed by Hilton" they claim but sadly the hotel's standards do not match those of the Hilton group as a whole. The majority of staff are warm and friendly and do their best to please but there is something missing here - perhaps the soccer training-kit style uniforms lower expectations but every evening I had to go in search of staff when I wanted to order a drink; a cocktail arrived minus the alcoholic content; I didn't discover they had a decent Malaysian a la carte menu until the final evening (far better than their poor value buffet in the evening) because that menu was never offered. All that said the setting for this hotel is magnificent and the long house trip a must and overall we enjoyed our stay - but watch for weekends when the place fills up with locals many of whom don't have an "off" button when it comes to making noise. During week days it is wonderfully peaceful.
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, room comfort

Stunning location, hotel just needs a little TLC

Stunning place to stay for a couple of days. Could do with a little tlc but doesn't ruin the experience, you would just expect more from a Hilton. The bat poo everywhere is a bit disgusting but this is just a downside of being able to see the bats up close, i don't see any reason why things couldn't be covered more when not used though eg the pool table. Would definitely recommend a stay.
Verified

8/10 Good

Eileen Read

Liked: Cleanliness, staff & service, room comfort

Relaxing Stay

Enjoyed our stay at the Batang Ai Hilton. We had a duplex room which was large and comfortable and centrally located. Other rooms were a long way from the central area and seemed rather tired. Bats frequent the corridors in the longhouse, which may not appeal to some guests. Location is lovely and we took several tours, which were a bit expensive, but enjoyable. Food only average. Journey to resort is long and bumpy, but worth it.
Verified

8/10 Good

Louwrens

Liked: Staff & service

Unieke ligging,maar zeker geen Hilton kwaliteit

Hotel ligt op een eiland midden in een stuwmeer. Vanaf het Hotel zijn diverse excursies te maken. Het hotel verdient wel een opknapbeurt. Kamers zijn klein. De prijzen voor eten en drinken zijn hoog!
Verified

10/10 Excellent

Deportivo Azul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serene location

This is a really beautiful spot and i'd recommend a long boat trip while you're here. I'd bring your own beer though - it's a bit overpriced
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

環境非常寧靜的高級酒店

距離Kuching有點遙遠, 但算是不錯的度假地點, 環境非常寧靜, 適合想放空的人士
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Batang Ai Longhouse Resort

Abeautiful,relaxing spot to get away from it all.Staff all very friendly and attentive and willing to share their culture with pride.The longhouse and river excursions were great value,food great and plentiful,drinks a little expensive but considering the logistics not excessive.We had a great time and definitely recommend it to others
Verified

6/10 Okay

Patrick

Disliked: Staff & service

There is a list of activities

There is a list of activities but don't know where to ask for more info. We asked the receptionist twice at different time but were asked to refer to the person-in-charge, who was not around at that moments. Very quiet and isolated place with not many guests. The curry lamb and the Tilapia fish & chip were excellent.
Verified

2/10 Terrible

Verified traveler

Stayed 1 night in Sep 2018
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Verified

8/10 Good

Jan

Liked: Room comfort
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort