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Tru by Hilton Lubbock Southwest

Property class: 2.5

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Photo gallery for Tru by Hilton Lubbock Southwest

A breakfast area with a counter displaying various food items and a TV screen. - Tru by Hilton Lubbock Southwest (Lubbock)
A modern hotel lobby with a curved reception desk, seating area, and large windows offering views of the outside. - Tru by Hilton Lubbock Southwest (Lubbock)
A modern hotel building with a prominent 'tru by Hilton' sign, multiple windows, and a well-lit entrance area. - Tru by Hilton Lubbock Southwest (Lubbock)
A modern food court with a central island, refrigerated display cases, and a seating area with tables and chairs. - Tru by Hilton Lubbock Southwest (Lubbock)
A modern outdoor lounge area with seating, a pool, and a view of the cityscape. - Tru by Hilton Lubbock Southwest (Lubbock)
Free to-go breakfast, a grocery/convenience store, and a terrace are just a few of the amenities provided at Tru by Hilton Lubbock Southwest. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, an office chair, a lamp, and a large abstract painting on the wall.

Room, 1 King Bed

8.6 out of 10
Excellent
(82 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with a wooden floor, a bed, a desk with a chair, a TV mounted on the wall, and a small bench.

Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a colorful abstract painting on the wall.

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Lubbock, Tru by Hilton Lubbock Southwest is in the business district and near the airport. Lubbock Lake Landmark and Huneke Park reflect the area's natural beauty and area attractions include Water Rampage and International Cultural Center. Municipal Garden and Arts Center and Jump N Jungle are also worth visiting. Visit our Lubbock travel guide
Map
6407 62nd Street, Lubbock, TX, 79424

What's nearby

  • A large building with a tower and arched entrance.
    Texas Tech University
    7 min drive - 6.8 miles
  • Water Rampage
    15 min walk - 0.8 miles
  • Ballet Lubbock
    19 min walk - 1.0 mile
  • South Plains Mall
    3 min drive - 2.1 miles
  • Jones AT&T Stadium
    9 min drive - 8.6 miles

Getting around

  • Preston Smith Intl. Airport (LBB)
    17 min drive

Restaurants

  • Chick-fil-A
    4 min drive
  • Olive Garden
    5 min drive
  • McDonald's
    3 min drive
  • Whataburger
    3 min drive
  • Chick-fil-A
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.40 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5.40 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Tru by Hilton Lubbock Southwest have a pool?

Yes, this property has an outdoor pool.

Is Tru by Hilton Lubbock Southwest pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 5.40 per day.

What time is check-in at Tru by Hilton Lubbock Southwest?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Lubbock Southwest?

Check-out is at noon.

Where is Tru by Hilton Lubbock Southwest located?

Situated near the airport, this hotel is 0.8 mi (1.2 km) from Water Rampage and within 3 mi (5 km) of Ballet Lubbock and West End Center. South Plains Mall and Lubbock Premiere Cinema are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Lubbock Southwest Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 538 out of 1008 reviews
Rating 8 - Good. 229 out of 1008 reviews
Rating 6 - Okay. 132 out of 1008 reviews
Rating 4 - Poor. 59 out of 1008 reviews
Rating 2 - Terrible. 50 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and room was clean and comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

wilby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to unwind and very friendly staffs with clean facilities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and very comfortable! Would definitely stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience and staff was great
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, shower door sounded like it could fall off when pulled shut. Had to wait for bath towels Staff was friendly!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicer, newer hotel. Staff was friendly and helpful but be sure to get your breakfast before closing time and not 1 minute past.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Gregory

Liked: Staff & service
This is a bare-bones hotel. If you know that going in, it's fine for the price. We did know that, and chose it for that reason. But we were still disappointed by the dirty bare floor in the room, and no in-room coffee. The staff was cheerful and helpful, the breakfast was good, the bed was comfortable, but it's still a no-frills hotel. OK for the price
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Donna Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pet friendly hotel. It was a very relaxing experience and all made it feel like home away from home. db
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Great hotel, great joyed our stay. Rooms were clean and location was great.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself and staff were great, but the bed and pillows were horrible! The pillows disappeared completely when you rested your head on them, and the mattress caused both my wife and me sore backs. Honestly, this hotel could be great; it seems like the rooms are due for new beds and pillows. The water is also incredibly salty.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Tasha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff, will visit again!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff, will visit again!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Katherine

Liked: Amenities, property conditions & facilities
Friendly and courteous staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Easy check-in. Great room. Good breakfast. Easy check out.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, comfortable, and nice. Enjoyed my stay very much.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
Beautiful room. Very clean. Well maintained. Excellent continental breakfast. I would definitely recommend and stay again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Paula Ann

Liked: Cleanliness, staff & service, amenities
Kaden was very nice and check-in was flawless.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for business. Lots of food options nearby and close to highway access. Great, new property for the price.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Chasity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. The breakfast was really good.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I think they need to hire a maintenance crew. The door knob to our room was almost coming off the door (I looked at other rooms' doors but did not touch them. I saw another busted one). The faucet was not anchored completely in the sink, one of the towel hangers had been pulled out of the wall and a hole was visible, the door stopper was missing from the back of the bathroom door, there was water damage at both ends of the tub (can blame this on people not closing curtain properly, but still, it's visible, paint had peeled off one side. Next morning I noticed only one elevator was opening. While the other always read flood one. Purely speculation by me, but I suspect the second one was out of order. This was all strange since it appeared to be a fairly new building. All these issues here but, the staff was very nice.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Terry

Room was clean and staff very nice.. pillows could be more comfortable they were sort of flat but it was a nice stay .
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean and comfortable room.
Stayed 2 nights in Nov 2025