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Towneplace Suites By Marriott

3.0 star property
Travelers fuel up with a hearty breakfast before heading out to explore Texas Tech University, setting the stage for a productive day

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Photo gallery for Towneplace Suites By Marriott

Studio, 1 Queen Bed | Premium bedding, pillowtop beds, desk, blackout drapes - Towneplace Suites By Marriott (Lubbock)
Full-size fridge, microwave, stovetop, dishwasher - Towneplace Suites By Marriott (Lubbock)
Free daily buffet breakfast - Towneplace Suites By Marriott (Lubbock)
Exterior - Towneplace Suites By Marriott (Lubbock)
32-inch flat-screen TV with cable channels, TV, MP3 dock - Towneplace Suites By Marriott (Lubbock)
Towneplace Suites By Marriott, near Texas Tech University, welcomes guests with a complimentary breakfast buffet. Enjoy a quiet library for reading and free self-parking for easy visits to nearby campus attractions.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 2 Bedrooms

  • City view
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (No View)

Studio, 1 Queen Bed with Sofa bed (No View) | Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 Queen Bed with Sofa bed (No View)

  • City view
  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Lubbock is home to Towneplace Suites By Marriott. Ballet Lubbock and Lubbock Premiere Cinema are cultural highlights, and some of the area's activities can be experienced at Burgess-Rushing Tennis Center and Shadow Hills Golf Course. Ready for a night out? Consider Blue Light Live and Cactus Courtyard. Spend some time exploring the area's activities, including golfing. Visit our Lubbock travel guide
Map
5310 West Loop 289, Lubbock, TX, 79424

What's nearby

  • Crave Creperie and Dessert Bar in Lubbock serves gourmet desserts with a French twist. We enjoyed mini apple pies with coffee. Perfect little place to relax while shopping too! #GoodEats
    West End Center
    2 min drive - 1.7 miles
  • Texas Tech University is a public research university in Lubbock, Texas, United States.
    Texas Tech University
    5 min drive - 5.1 miles
  • Ballet Lubbock
    8 min walk - 0.5 miles
  • South Plains Mall
    14 min walk - 0.8 miles
  • Lubbock Premiere Cinema
    14 min walk - 0.8 miles

Getting around

  • Preston Smith Intl. Airport (LBB)
    19 min drive

Restaurants

  • Texas Roadhouse
    4 min drive
  • Dutch Bros Coffee
    4 min drive
  • Raising Cane's Chicken Fingers
    4 min drive
  • SONIC Drive In
    3 min drive
  • Olive Garden
    4 min drive

About this property

Towneplace Suites By Marriott

Hotel near Texas Tech University
A free breakfast buffet, a grocery/convenience store, and a library are just a few of the amenities provided at Towneplace Suites By Marriott. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • RV/bus/truck parking, express check-out, and express check-in
  • An elevator, a 24-hour front desk, and a front-desk safe
  • Guest reviews say good things about the overall condition
Room features
All 88 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Pillowtop mattresses and sofa beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch flat-screen TVs with premium channels
  • Recycling, kitchens, and full-sized refrigerators/freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Marriott Hotel Lubbock
Towneplace Suites Marriott Lubbock
Lubbock Towneplace Suites By Marriott Hotel
Towneplace Suites Marriott Hotel Lubbock
Towneplace Suites Marriott Lubbock
Hotel Towneplace Suites By Marriott Lubbock
Towneplace Suites By Marriott Lubbock
Towneplace Suites Marriott Hotel
Towneplace Suites Marriott
Hotel Towneplace Suites By Marriott
Towneplace Suites Marriott
Towneplace Suites By Marriott Hotel
Towneplace Suites By Marriott Lubbock
Towneplace Suites By Marriott Hotel Lubbock

Frequently asked questions

Is Towneplace Suites By Marriott pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Towneplace Suites By Marriott?

Check-in start time: 3 PM; Check-in end time: 4 AM.

What time is check-out at Towneplace Suites By Marriott?

Check-out is at noon.

Where is Towneplace Suites By Marriott located?

Situated in Lubbock, this hotel is within 2 mi (3 km) of Ballet Lubbock, South Plains Mall, and Lubbock Premiere Cinema. West End Center and Water Rampage are also within 3 mi (5 km).

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Reviews

Towneplace Suites By Marriott Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 115 out of 287 reviews
Rating 8 - Good. 82 out of 287 reviews
Rating 6 - Okay. 41 out of 287 reviews
Rating 4 - Poor. 22 out of 287 reviews
Rating 2 - Terrible. 27 out of 287 reviews

Reviews

Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Clean, comfortable and the staff was top tier! Will definitely stay here again!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
pool and gym weren't open but otherwise was a great stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This newly renovated property was so nice! I thought I was at a condo with the two bedroom suite! It had two bedrooms, a living room, and kitchen. The kitchen had a big fridge and was stocked with dishes like a condo would be. It really reminded me of the Wyndham resorts I stay at with my timeshare! I highly recommend this place. Oh and breakfast was great (sausage, waffles, bagels, muffins, and more).
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Rosie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property back in February for graduation weekend. I made 5 reservations for this property. The beginning of the month I needed to make a change to one of the reservations and left several messages. My daughter lives in Lubbock and find out the property was closed for renovations. It would have been a total disaster if we had arrived to lodging on Friday. A family of 16 individuals with no place to stay. I did not receive any calls or information that the property was closed until further noticed. I left message with regional office and still no communication. Very disappointed.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

WENDY

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay !
Stayed 2 nights in Feb 2026
Verified

8/10 Good

carol

Liked: Cleanliness, property conditions & facilities
Afternoon and evening staff were great! The morning person seemed busy telling all her problems to the woman cleaning up the breakfast area. Truly unprofessional.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has several problems. (1) The staff wasn't willing to let us in a half hour before check-in, even though other people right after us, before check-in, were able to check in. (2) The breakfast was really poor quality. We even heard the check-in clerk at the time telling another worker that she couldn't wait to get another job. (3) Housecleaning tried to bust our door down without a single knock to clean at 9 AM. They almost busted the latch that was on our side of the door. They ignored the do not disturb sign on the door. Worse, about 45 minutes later, a second person knocked and asked to houseclean. At least, they knocked. Must of 'heard' me talking to the last person. (4) The heater/AC did not work. You either froze or sweated to death, constantly on. (5) When we were allowed to check-in they told us all they had were first floor vacancy which was apparently a lie, since later that night, there were only 3-4 cars in the parking lot. (6) They had no bar soap available to wash your hands. Even at the desk, they had none available. They told us to use dish soap. A good hotel would have found an empty room and got some. But, hey the toilet worked and we had toilet paper. But, we were not impressed with the service, the hotel, or the room. Suggest you don't go there, until something improves in their management. The owners of Marriott wouldn't be impressed with this location if they went thru what we went through.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Linda

Dishes in the cupboard were not clean and the ice machine was broken. The quality was disappointing, although the beds were comfortable.
Stayed 1 night in Apr 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible stay

I room was not cleaned. There was trash in the kitchen and bathroom trash can that had not been cleaned from before and there was hair on the towel ( long black ) and hair on the bed sheets. No coffee cups and no sugar so I had to go to the front desk area to get these items. Will never stay at this location again and would like a refund.
Stayed 1 night in Mar 2022
Verified

4/10 Poor

Margaret

Disliked: Cleanliness, property conditions & facilities
Very run down, dirty and highway noise is constant.
Stayed 2 nights in Feb 2022
Verified

6/10 Okay

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Leftover food?

The room had a small kitchen, which still included the leftover food from previous guests. The bathroom had cleanliness issues, including mold in each corner of the shower… stains on the wall and doorframe. I felt the bed itself was clean. When I would have complained on property, another guest was already there yelling at the poor front desk clerk about needing another room, since the first 2 they had were dirty. I was checking out the next day, so not worth standing in line to complain. The staff that I did interact with at the front desk were both very nice
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. It’s so dirty - we had to shower there because we were heading to an event but didn’t sleep there it was so gross. I took pictures and sent them to Marriott. They should not let a property like this represent their name. We always stay at Marriott but since we have not heard anything back from them we may start staying at Hilton’s.
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
The hotel did not have sheets for the sofas. We rented two rooms and found that the sofas were in bad conditions. We called management to ask for sheets for the sofas and were told they did not have any. Not a pleasant experience at all. We had rain and water came in the room. Never found out where it was coming from.
Stayed 2 nights in May 2021
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was roaches and was very mugging in the lobby.
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
This property is filthy and in poor repair. The property manager didn't seem to care that her rooms weren't clean and that it took over 3 hours past check in time for us to get a room. They also changed our reservation without consent, so we were downgraded from a suite just to a regular double bed room. This place used to be beautiful, but it is trash now.
Stayed 2 nights in Apr 2021
Verified

2/10 Terrible

Terry

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not in good shape the bed was broken there was mold in the shower there were stains on the couch carpet and curtains the pull out was disgusting. The exit door was Broken and the broken handle was used to prop the exit door open. Frankly it was disgusting
Stayed 2 nights in Apr 2021
Verified

2/10 Terrible

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
First, i was given the wrong room. I had to pay $40 extra for the correct room. In the new room, the floors were really dirty, no toilet paper, no silver ware, dirty pans and glasses, one of the beds had a big stain on the sheet. The walls, doors and cabinets were brown with hand smudges and the livingroom furniture had tears and stains. Carpet was not vacuumed and dishwasher had old smelly food all in the bottom. In the laundry room, i had to ruin the only working dryer 3 times and it still didn't dry the small load of clothes i washed. Very disappointed in my stay!
Stayed 2 nights in Dec 2020
Verified

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!

First room smelled like an ash tray. Not clean, hotel is run down, pool wasn't working, Just a pretty crappy hotel. Book somewhere else.
Stayed 2 nights in Aug 2020
Verified

2/10 Terrible

heath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still waiting.

Did not get to stay as the credit card machine didn't work. Hotel wanted written copy of my credit card number to keep at from desk. I prepaid for 2 nights and asked if I could come back in morning to give credit card number. They said I could not and I said I wasnt writing it down for everyone to see. Hotel then refused me service. Still waiting on credit card refund from Hotels.com.
Stayed 2 nights in Aug 2020
Verified

2/10 Terrible

Chrysta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ave our room away

We paid for our room and got a call saying they gave our room away and had no more rooms for us
Stayed 1 night in Aug 2020
Verified

4/10 Poor

Traveler3g

Disliked: Staff & service
First room we were given reeked of smoke. Informed the lady at the front desk and she said they are all nonsmoking rooms. She did issue another room. This room the carpet was wet and there appeared to be black mold in several places around the bathtub. The hotel is in need of a good handyman. Otherwise the room was great, clean and the AC worked great. Bed was comfortable.
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Kim

When we went to check in they didn’t have the room we paid for so had to stay in a much smaller room for the same price
Stayed 1 night in Jun 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Had sign they were doing some Reno work but it just looked dirty and didn’t see any construction work
Stayed 2 nights in Jun 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
I liked the 24/7 pantry. I liked the room and that checkout was at 12. I didnt like that I could hear the people upstairs walking and i could hear the conversations in the room next to me.
Stayed 2 nights in Mar 2020