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Quality Inn & Suites

2.5 star property
Hotel in Lubbock with free breakfast and a fitness center

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Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Indoor pool
Free buffet breakfast
Desk, iron/ironing board, WiFi, bed sheets
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(38 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lower Floor)

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Quality Suites

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 966 reviews
Quality Suites

About the neighborhood

Map
5828 I 27 S, Lubbock, TX, 79404

What's nearby

  • Buddy Holly Center - 4 min drive - 3.3 miles
  • Texas Tech University - 6 min drive - 4.2 miles
  • United Supermarkets Arena - 8 min drive - 5.4 miles
  • University Medical Center - 8 min drive - 6.8 miles
  • Covenant Lakeside Hospital - 8 min drive - 4.7 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪Dairy Queen - ‬4 min drive
  • ‪Pedro’s Tamales - ‬3 min drive
  • ‪Domino's Pizza - ‬2 min drive
  • ‪China Star Asian Buffet - ‬2 min drive
  • ‪Whataburger - ‬2 min drive

About this property

Quality Inn & Suites

Hotel near Texas Tech University
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Quality Inn & Suites. For some rest and relaxation, visit the hot tub. In-room WiFi (surcharge) and a business center are available to all guests.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Coffee/tea in the lobby, luggage storage, and an elevator
  • Free newspapers, smoke-free premises, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 66 rooms boast comforts such as air conditioning, as well as perks like free internet and free weekday newspapers.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9); free wired internet
  • Available in some public areas: WiFi (USD 9); free wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9 (rates may vary)
  • Fee for wireless internet in public areas: USD 9 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Quality Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 5 AM. After-hours check-in is not available.

What time is check-out at Quality Inn & Suites?

Check-out is at noon.

Where is Quality Inn & Suites located?

Located in the heart of Lubbock, this hotel is within 3 mi (5 km) of Clapp Park, Hub City Unleashed Dog Park, and Municipal Garden and Arts Center. Spectrum & OMNI Theater and Burgess-Rushing Tennis Center are also within 3 mi (5 km).

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Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 347 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 111 out of 1001 reviews
Rating 2 - Terrible. 108 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yvelor

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, pleasant stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities
Great place to stay very friendly very quiet very nice very clean
Stayed 6 nights in Mar 2025

8/10 Good

Itzel

Liked: Staff & service
The beds were clean and comfy but the couch was covered in stains.
Stayed 1 night in Jun 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service
The hotel shows it’s years and needs some upgrades but what I care the most in hotels are their beds and those were very comfortable. I see a hotel as a place to sleep and this one offered the rest we needed!
Stayed 2 nights in May 2025

8/10 Good

Donita

Liked: Cleanliness, property conditions & facilities
It was a nice place to say - the worker’s at the desk were negligent
Stayed 1 night in May 2025

10/10 Excellent

Yahor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 1 night in May 2025

10/10 Excellent

Nihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, quiet, the workers are kind and friendly.
Stayed 7 nights in Feb 2025

10/10 Excellent

Roger

Liked: Amenities
It was a nice room at a great price. Nothing to complain about.
Stayed 1 night in Mar 2025

8/10 Good

JOHN

Liked: Staff & service
Disliked: Amenities
BEDS WERE NOT COMFORTABLE AT ALL. MINIMUM TOWELS IN ROOM.
Stayed 1 night in May 2025

10/10 Excellent

Edix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

6/10 Okay

Arthur

Liked: Cleanliness
Disliked: Amenities
Items in the room were not functioning and there was items missing, like an iron and blow dryer. Although these things happen, we called in advance to make sure those two particular items would be in the room
Stayed 2 nights in May 2025

2/10 Terrible

Sandra Nina

Disliked: Cleanliness, property conditions & facilities
No hot water at all, vanity lighting was atrocious, hot tub was not hot at all! carpets were torn and gross
Stayed 1 night in May 2025

10/10 Excellent

GUNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2024

6/10 Okay

Edgar

They were short on towels…
Stayed 1 night in Mar 2025

6/10 Okay

Sudhakaran

Room service is good and breakfast is awesome
Stayed 1 night in Oct 2024

6/10 Okay

Leon

Disliked: Property conditions & facilities
Room was not clean and no shower pressure. Needed more towels and they were out and bed was not comfortable.
Stayed 1 night in May 2025

10/10 Excellent

cory

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

2/10 Terrible

Heidi

Disliked: Cleanliness, amenities, property conditions & facilities
Nasty mattress on pull out sofa was black no sheets so disgusting i check in four people and only gave us two towels when ask for me got told they had none to come back next day next day we ask again cause they came in our room and got towels gave us only two again didn’t throw trash or make beds and got told again no towels when i ask how do i only get two when i have four ppl on my reservation they she goes to back to give me one more towel and when my husband went back she was giving two towels to someone else horrible breakfast is gross looks like they don’t clean anything worse hotel we have ever stayed at pool had broken chairs everywhere in the pool area stair case had trash everywhere the smoking spot had empty beer everywhere
Stayed 2 nights in Jun 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean rooms and friendly staff

Very clean and good service
Stayed 2 nights in Sep 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cops were brought to the location during our stay. Workers during the evening hours had friends on site and were "hanging out" on the couch. The breakfast didn't look very appealing so I didn't give it a shot. The room was fairly clean but the couch was broken and looked about 30 years old.
Stayed 3 nights in Apr 2025

2/10 Terrible

Maksym

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible , very dirty place
Stayed 4 nights in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy quiet place to relax breakfast was good as well.
Stayed 1 night in May 2024

4/10 Poor

LAWRENCE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower didn't work properly.. One of the beds had hair on the sheets. Concierge was rude.. very bad experience.
Stayed 1 night in Apr 2025

8/10 Good

sergio

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2025