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MCM Eleganté Hotel & Suites

Property class: 3.5

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Photo gallery for MCM Eleganté Hotel & Suites

A spacious lobby with a high ceiling, multiple seating areas, and a central fountain. - MCM Eleganté Hotel & Suites (Lubbock)
A fountain area with multiple water jets, surrounded by marble platforms and potted plants. - MCM Eleganté Hotel & Suites (Lubbock)
A hotel lobby with leather sofas, a reception desk, and a tiled floor. - MCM Eleganté Hotel & Suites (Lubbock)
A restaurant with a curved ceiling, wooden tables and chairs, and potted plants on the walls. - MCM Eleganté Hotel & Suites (Lubbock)
A spacious atrium with a central water feature, multiple levels with built-in seating, and a patterned carpet. - MCM Eleganté Hotel & Suites (Lubbock)
Located close to Lubbock Memorial Civic Center and Buddy Holly Center, MCM Eleganté Hotel & Suites provides a free breakfast buffet, a free roundtrip airport shuttle, and a free manager's reception. The on-site American cuisine restaurant, Rustler Cafe, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a coffee shop/cafe and laundry facilities, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a TV, and a desk.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(154 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a computer, a chair, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(48 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a TV, kitchenette, bed, and a red sofa.

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(42 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

A hotel room with a bed, a desk, a chair, a lamp, and a red sofa.

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

About the neighborhood

Located in Downtown Lubbock, a neighborhood in Lubbock, MCM Eleganté Hotel & Suites is in the entertainment district and near the airport. Check out an event or a game at Jones AT&T Stadium, and consider making time for Buddy Holly Center, a top attraction not to be missed. Visit our Lubbock travel guide
Map
801 Avenue Q, Lubbock, TX, 79401

What's nearby

  • A large building with a tower and arched entrance.
    Texas Tech University
    19 min walk - 1.0 mile
  • A neon sign with the text "Buddy Holly" and a guitar illustration.
    Buddy Holly Center
    19 min walk - 1.0 mile
  • Lubbock Memorial Civic Center
    3 min walk - 0.2 miles
  • Blue Light Live
    17 min walk - 0.9 miles
  • Jones AT&T Stadium
    2 min drive - 2.1 miles

Getting around

  • Preston Smith Intl. Airport (LBB)
    13 min drive

Restaurants

  • McDonald's
    7 min walk
  • BierHaus Lubbock
    12 min walk
  • Taco Bell
    7 min walk
  • Paint Rock Coffee Co.
    11 min walk
  • River Smith's
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (14,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does MCM Eleganté Hotel & Suites have a pool?

Yes, this property has an indoor pool.

Is MCM Eleganté Hotel & Suites pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at MCM Eleganté Hotel & Suites?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of USD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at MCM Eleganté Hotel & Suites?

Check-out is at noon.

Does MCM Eleganté Hotel & Suites provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is MCM Eleganté Hotel & Suites located?

Located in Downtown Lubbock, this hotel is within 1 mi (2 km) of Lubbock Memorial Civic Center and Texas Tech University. Jones AT&T Stadium and Buddy Holly Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

MCM Eleganté Hotel & Suites Reviews

8.4

Very Good

8.4

Cleanliness

8.4

Amenities

9.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 826 out of 1488 reviews
Rating 8 - Good. 311 out of 1488 reviews
Rating 6 - Okay. 183 out of 1488 reviews
Rating 4 - Poor. 93 out of 1488 reviews
Rating 2 - Terrible. 75 out of 1488 reviews

Reviews

Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service
Rooms were clean and the beds were comfortable. Staff was friendly and breakfast was great.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and amazing breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the best breakfast in Lubbock since I have coming to the city
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Tessa G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The staff was amazing!!! With great customer service. The beds were great and the price was very reasonable. I would recommend this hotel for everyone. Breakfast was great as well 😋
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
This is the perfect place to stay. The hotel is clean, the staff are people perfect. Love their hospitality, the restaurant inside the hotel, breakfast was amazing, I don’t drink but they have a bar. The washer and dryer room were accessible and there were plenty areas for waiting for your group to come down or just “me alone” time. I highly recommend this hotel.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Rosa

Liked: Cleanliness, staff & service
Staff is very polite and helpful
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast buffet, staff was very helpful.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Room was clean and comfortable. Price was amazing for what we received. Good happy hour & breakfast was awesome. Most definitely will stay here again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Karla

Liked: Cleanliness, staff & service
Staff was great. Hotel seems overpriced, given the level of facilites maintainance. Hotel is alright, but is dated and with poor maintenance observed through the property.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Laith Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good but always busy. Room was clean but old lamp wasn’t working. Staff were nice. Parking was good.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Dohanmar Becerra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so grateful for your shuttle driver he was especially kind and helpful. I am also thankful for your front desk and restaurant staff they were always so caring and accommodating. If I return to Lubbock you will definitely be the place I stay.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and friendly. Everything was clean and in order. We had a great stay and will stay here every time we are in Lubbock.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff @ breakfast is good.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, my room was clean and the breakfast was very good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Restaurant on premise. Free breakfast buffet. Love the shower pressure.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. Staff was helpful and polite. Liberal check out time
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jurliene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay, the food at the restaurant, the employees were very helpful, they went out of their way to accommodate us. Thank you
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary Shuttle service was outstanding. It made the difference for us in choosing this hotel over others in the area.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities
Helpful staff rooms are older and need some upgrades in the bathrooms but overall good the beds were comfortable
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious, they can make omelets to order, staff are very helpful . Rooms are cleaned every day .
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Wonderful breakfast!! Great staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality from the staff was great. Breakfast is as good as you could get anywhere. Very relaxing atmosphere.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast at a hotel or motel I’ve ever had. Great support staff too.
Stayed 1 night in May 2026
Verified review

8/10 Good

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast - omelette was awesome. Buffet as well. Hotel is, however, in need of ungrades like usb ports and painting. Other than that, it was a pleasant stay. My interaction with the staff was nice
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff, very helpful and friendly! Hotel is very comfy. Shuttle to and from the airport is awesome! Definitely will stay there again!
Stayed 1 night in May 2026