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Quality Suites

2.5 star property
Hotel with free breakfast, a quick walk to South Plains Mall

Choose dates to view prices

Photo gallery for Quality Suites

Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Seasonal outdoor pool
Lobby
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

Similar properties

Interior entrance

Ashmore Inn and Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
8.4 out of 10, Very Good, 1,026 reviews
Ashmore Inn and Suites

About the neighborhood

Map
5113 S Loop 289, Lubbock, TX, 79424

What's nearby

  • South Plains Mall - 9 min walk - 0.5 miles
  • Lubbock Christian University - 5 min drive - 3.8 miles
  • Covenant Lakeside Hospital - 5 min drive - 4.9 miles
  • Texas Tech University - 7 min drive - 6.5 miles
  • Buddy Holly Center - 9 min drive - 8.6 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪Olive Garden - ‬16 min walk
  • ‪Bubba's 33 - ‬9 min walk

About this property

Quality Suites

Hotel near South Plains Mall
Located close to Lubbock Premiere Cinema and Spectrum & OMNI Theater, Quality Suites provides a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, a front-desk safe, and a gift shop
  • A vending machine, a 24-hour front desk, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 65 rooms offer comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • LED TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Frequently asked questions

Does Quality Suites have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Suites?

Self parking is free at this property.

What time is check-in at Quality Suites?

Check-in begins at 4:00 PM.

What time is check-out at Quality Suites?

Check-out is at noon.

Where is Quality Suites located?

Situated in Lubbock, this hotel is within 1 mi (2 km) of South Plains Mall and Lubbock Premiere Cinema. Spectrum & OMNI Theater and Water Rampage are also within 6 mi (10 km).

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Quality Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 431 out of 953 reviews
Rating 8 - Good. 278 out of 953 reviews
Rating 6 - Okay. 117 out of 953 reviews
Rating 4 - Poor. 78 out of 953 reviews
Rating 2 - Terrible. 49 out of 953 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the price
Stayed 1 night in May 2025

10/10 Excellent

Adolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to shops, affordable and friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
I've always enjoyed my stay here. I stay here at least 3 times a year I love the breakfast
Stayed 1 night in May 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and staff were all so helpful.
Stayed 2 nights in May 2025

8/10 Good

PRISCILLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms friendly staff
Stayed 2 nights in May 2025

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, breakfast was limited
Stayed 1 night in May 2025

8/10 Good

Farrukh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, the room was spacious and comfortable There was a fridge but no freezer in the room The breakfast was really good and the staff was really courteous and helpful Will stay again
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Great place and service. Clean comfortable and great breakfast options. Will stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and nice
Stayed 2 nights in Feb 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, rooms were clean and spacious
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

2/10 Terrible

Cherilynn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wasn’t clean.
Stayed 1 night in May 2025

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, amenities
The lady at the front desk spoke to us in a very condescending tone. There were two floor boards that were undone in our room, and the hot water part of the sink was stuck so we had no hot water in the bathroom sink. Our room also smelled like wet dog in the room. We also booked the hotel because it had a pool and the pool was closed.
Stayed 1 night in May 2025

2/10 Terrible

Erma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities
My card kept deactivating, pretty run down
Stayed 1 night in Apr 2025

8/10 Good

Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful. The walls are a little thin, so it's not quiet. But it was nice!
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Suited our needs.
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The TV didnt work and the AC wasn't the greatest.
Stayed 1 night in Apr 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff accommodating restaurants nearby close to shopping value for price of stay
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Clean room, friendly staff!
Stayed 1 night in Sep 2024

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, room comfort

Good neighborhood, good place to rest.

Ok place to rest and take care of business, the staff was great and the service as well. Property needs some maintenance in the rooms (floor coming up, leaky tub faucet, room door lock was loose).
Stayed 2 nights in Jan 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, spacious room.
Stayed 2 nights in Sep 2024

8/10 Good

Larry

Liked: Cleanliness, amenities, property conditions & facilities
It was nice and quit re
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Liked: Staff & service, room comfort
The staff were awesome and so welcoming. The beds and pillows were comfortable. However the cleanliness overall could have been much better.
Stayed 1 night in Dec 2024