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Quality Suites Lubbock Southwest

Property class: 2.5

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Photo gallery for Quality Suites Lubbock Southwest

A brick building with a covered entrance and a car wash facility. - Quality Suites Lubbock Southwest (Lubbock)
A hotel room with a bed, a sofa, a desk with a telephone, and a mirror. - Quality Suites Lubbock Southwest (Lubbock)
A spacious dining area with multiple round tables and chairs, a fireplace, and large windows allowing natural light. - Quality Suites Lubbock Southwest (Lubbock)
A rectangular swimming pool with a tiled edge, surrounded by a brick border and a metal handrail. - Quality Suites Lubbock Southwest (Lubbock)
A spacious lounge with large windows, comfortable seating, a flat-screen TV, and a fireplace. - Quality Suites Lubbock Southwest (Lubbock)
Located close to South Plains Mall and Lubbock Premiere Cinema, Quality Suites Lubbock Southwest provides free full breakfast, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a desk, chair, lamp, telephone, mirror, television, and a wardrobe.

Suite, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a desk, chair, lamp, telephone, mirror, television, and a wardrobe.

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, two bedside tables, a nightstand, a lamp, a painting, and a window with curtains.

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, two bedside tables, a nightstand, a lamp, a painting, and a window with curtains.

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a sofa, a desk, a telephone, and a television.

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(47 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a heater, and a window with curtains.

Suite, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

A hotel room with two beds, a wooden headboard, a nightstand, a lamp, a framed picture, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.2 out of 10
Very good
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Lubbock is home to Quality Suites Lubbock Southwest. Lubbock Premiere Cinema and Spectrum & OMNI Theater are cultural highlights, and some of the area's popular attractions include Water Rampage and Buddy Holly Center. South Plains Mall and Lubbock Christian University are two other places to visit that come recommended. Visit our Lubbock travel guide
Map
5113 S Loop 289, Lubbock, TX, 79424

What's nearby

  • A large building with a tower and arched entrance.
    Texas Tech University
    5 min drive - 5.8 miles
  • A neon sign with the text "Buddy Holly" and a guitar illustration.
    Buddy Holly Center
    9 min drive - 9.3 miles
  • South Plains Mall
    9 min walk - 0.5 miles
  • Lubbock Premiere Cinema
    15 min walk - 0.8 miles
  • Lubbock Christian University
    5 min drive - 4.2 miles

Getting around

  • Preston Smith Intl. Airport (LBB)
    19 min drive

Restaurants

  • Texas Roadhouse
    13 min walk
  • Chick-fil-A
    10 min walk
  • Olive Garden
    16 min walk
  • McDonald's
    12 min walk
  • The Cheesecake Factory
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Does Quality Suites Lubbock Southwest have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Suites Lubbock Southwest pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Suites Lubbock Southwest?

Check-in begins at 4:00 PM.

What time is check-out at Quality Suites Lubbock Southwest?

Check-out is at noon.

Where is Quality Suites Lubbock Southwest located?

Situated in Lubbock, this hotel is within 1 mi (2 km) of South Plains Mall and Lubbock Premiere Cinema. Spectrum & OMNI Theater and Water Rampage are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Suites Lubbock Southwest Reviews

7.8

Good

7.6

Cleanliness

7.4

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 447 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 87 out of 1003 reviews

Reviews

Verified review

2/10 Terrible

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and nice. The hotel itself is old dirty and smells awful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms with good breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and professional.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very pleasant
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk worker was very polite and helpful when checking in.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Maria

Liked: Staff & service, amenities
It was nice. They were under construction which I totally understand! Shopping and Restaurants was very convenient! Staff was excellent and friendly! Breakfast was very good the 2 days we stayed, and ready by 6:00am! Parking was also convenient
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Arlanda

Liked: Cleanliness, staff & service, amenities
Staff had great customer service room was cleean parking was good was business friendly would stay thier again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Angelita J

Liked: Cleanliness, staff & service, amenities
Clean room friendly staff very nice stay 4 days and going back February
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Angelita J

Liked: Cleanliness, staff & service, amenities
My experience was AWESOME the stay was worry free only one day but comfortable relaxed will stay again soon
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities
Room was great service was wonderful
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe where I parked in the parking lot.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, comfy amd plenty of space. The hotel was clean and quiet. The workers were are nice. They have a pool but not in use i think not in season. We used the gym and it was all working equipment.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tawnya Tye

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities
Room was spotless the staff was friendly and the breakfast was good
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Barrett

Liked: Cleanliness, staff & service, amenities
Staff was extremely helpful always making sure my stay was great
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was courteous and professional
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. We did not like the wood floor. I stayed asleep and my husband woke up early. Whenever he was walking the floor wood make a lot of noise. Breakfast was not that great. My husband did not like that with breakfast there was no meat to go with the eggs and gravy. Thank You For Your Service!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Mai-Loan

Liked: Staff & service
Location is great, close proximity to University, restaurants, and shops. Front desk staff was friendly. Lobby was clean and breakfast was ok; however, the room definitely needed to be cleaned and maintained better. The TV and hair dryer didn't work; reported this to front desk staff but neither one got fixed during our 2-night stay. The floor was dirty, the vinyl planks were loose and the corners were lifted up so I tripped over them the first night. Overall it was an ok stay but we probably wouldn't stay there again unless the rooms get updated.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Viacheslav

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a last-minute booking, and I did not have many options or high expectations, but I was hoping for a decent stay. Unfortunately, that was not the case. I realize that I could not expect extraordinary service or conditions from a 2.5-star hotel, but I think even 2.5 stars is overrated. When you look for a hotel, the basic expectation is that the rating, the price, and the actual experience will at least somewhat match. In this case, I think the hotel is both overpriced and overrated. The room and bathroom were unclean, with an unpleasant smell of smoke, dirt, or both. The reception staff refused my request to change rooms. There were water stains on the ceiling and damaged or ripped-out wooden interior elements. I also saw hotel staff tossing dirty laundry from the second floor down to the first, where it landed right next to me. That was particularly unpleasant and unprofessional. I typically don't eat breakfast, but I checked it out just in case, and the selection was very poor. Overall, I understand that this is a budget hotel and adjusted my expectations accordingly. But even with modest expectations, the cleanliness, condition, and service did not justify either the rating or the price.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Katherine at the front desk was very friendly and courteous.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Very friendly and professional.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Cameosha

The breakfast was really good
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Pamela

Disliked: Property conditions & facilities
We have stayed this Quality Inn here several times, so I booked a room with confidence. The lobby was clean and the front desk was friendly. When we pulled to the entrance closest to our room, it smelled like cigarette ash tray which had not been empty for quite some time. Once inside the door, the carpet was worn. When we got to our room, we could tell that the room was freshly painted. The room didn’t have carpet, which wasn’t a problem. However the floor felt sticky and many of the pain drops had not been cleaned up. I appreciated the freshly painted room. But it was not cleaned well enough for guests. On a positive note. The bed was comfortable, sheets and towels were clean.
Stayed 1 night in May 2026