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Best Western Lubbock West Inn & Suites

2.5 star property
Travelers unwind in the spa tub or enjoy free self parking during their stay near Texas Tech University at this welcoming Lubbock hotel

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Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool - Best Western Lubbock West Inn & Suites (Lubbock)
Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board - Best Western Lubbock West Inn & Suites (Lubbock)
Free daily on-the-go breakfast - Best Western Lubbock West Inn & Suites (Lubbock)
Exterior - Best Western Lubbock West Inn & Suites (Lubbock)
Exterior - Best Western Lubbock West Inn & Suites (Lubbock)
Best Western Lubbock West Inn & Suites offers a refreshing retreat with a spa tub and seasonal outdoor pool. Guests enjoy to-go breakfast, in-room WiFi, and a gym. Previous visitors consistently praise the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen, Balcony

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Sofabed, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

1 King 2 Single Beds, Non-Smoking, Family Room, Microwave And Mini-Refrigerator

  • Sleeps 4

Standard Room, 2 Queen Beds, Bathtub

  • Sleeps 4

About the neighborhood

Lubbock is home to Best Western Lubbock West Inn & Suites. Ballet Lubbock and Lubbock Premiere Cinema are cultural highlights, and some of the area's landmarks include Lubbock War Memorial and Tubbs-Carlisle House. Ready for a night out? Consider Blue Light Live and Cactus Courtyard. Visit our Lubbock travel guide
Map
5310 Englewood, Lubbock, TX, 79424

What's nearby

  • West End Center
    West End Center
    2 min drive - 1.7 miles
  • Texas Tech University is a public research university in Lubbock, Texas, United States.
    Texas Tech University
    5 min drive - 5.1 miles
  • Ballet Lubbock
    7 min walk - 0.4 miles
  • South Plains Mall
    15 min walk - 0.8 miles
  • Lubbock Premiere Cinema
    15 min walk - 0.8 miles

Getting around

  • Preston Smith Intl. Airport (LBB)
    18 min drive

Restaurants

  • Dutch Bros Coffee
    3 min drive
  • Olive Garden
    3 min drive
  • SONIC Drive In
    3 min drive
  • Raising Cane's Chicken Fingers
    4 min drive
  • Sonic Drive-In
    16 min walk

About this property

Best Western Lubbock West Inn & Suites

Hotel near Texas Tech University
You can look forward to free to-go breakfast, laundry facilities, and a gym at Best Western Lubbock West Inn & Suites. For some rest and relaxation, visit the hot tub. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • An elevator, 1 meeting room, and luggage storage
  • ATM/banking services, a front-desk safe, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 73 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 27-inch LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 11 PM

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Frequently asked questions

Does Best Western Lubbock West Inn & Suites have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM–11 PM.

Is Best Western Lubbock West Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Lubbock West Inn & Suites?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Best Western Lubbock West Inn & Suites?

Check-out is at 11:00 AM.

Where is Best Western Lubbock West Inn & Suites located?

Situated in Lubbock, this hotel is within 2 mi (3 km) of Ballet Lubbock, South Plains Mall, and Lubbock Premiere Cinema. West End Center and Water Rampage are also within 3 mi (5 km).

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Reviews

Best Western Lubbock West Inn & Suites Reviews

7.8

Good

7.6

Cleanliness

7.4

Amenities

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 324 out of 655 reviews
Rating 8 - Good. 131 out of 655 reviews
Rating 6 - Okay. 74 out of 655 reviews
Rating 4 - Poor. 47 out of 655 reviews
Rating 2 - Terrible. 79 out of 655 reviews

Reviews

Verified

10/10 Excellent

Carlos Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked staying here n the staff was very helpful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sidonna

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the breakfast was got and tasty
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Plenty of room, it was clean and had everything we needed for a great stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Haydee

Liked: Cleanliness, property conditions & facilities
Spacious rooms , really nice blinds that make room dark , good breakfast choices
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

DeAnna

Liked: Cleanliness, staff & service, amenities
Room was spotless and the Hotel staff were really nice.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Volodymyr

Liked: Cleanliness, amenities, property conditions & facilities
Everything is great, breakfast is great
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Lynnea

Liked: Staff & service
Disliked: Amenities
The sheets on the bed were not clean when we checked in. The drain pipe on the bathroom sink fell off but they very quickly fixed it. The toilet was broken so we had to turn the water supply off and on so we didn’t have to listen to the toilet run nonstop. The balcony was COVERED in spiderwebs which made sitting on the balcony a bit cringy. The staff was AMAZING and accommodating.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Riyyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay has been pleasant and the staff has helped with anything that I have asked. Amy I have had the most
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
I love the room the staff was nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities
Clean room and staff was helpful
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

RODOLFO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking and location is good. Very poor condition, old carpets and very dirty. Bed sheets were dirty. bugs found on my bed and restrooms.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
The room was spacious and clean the staff was very friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was good and clean staff was great can’t wait to come back
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Room was great except no bath towels. Breakfast was awesome
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Yes very nice and the people were verynice
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lanceson

Liked: Cleanliness, staff & service, amenities
Clean , great complimentary breakfast , room is very spacious. Lots of amenities
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities
The room was clean, well decorated and spacious. The breakfast was good, with variety. The staff was friendly and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
The room and service was great. The only thing was the elevator was VERY noisy and the walls of the elevator shook. I didn’t take the elevator but once during my stay. The breakfast was good and I was very happy with the room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Staff is great! Room was clean and comfortable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mindy

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Clean and friendly help.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities
Front desk person friendly and very helpful, room is clean and quiet(could be cooler).
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Leandra

Disliked: Amenities, property conditions & facilities
When I checked the staff was welcoming. The parking was safe. The room was fairly larger than expected. It smelled clean. However the simple things that popped out that needed a lot of attention was the tub cleanliness, the shower curtain smelled like dirty wet rag, many lights did not work in my room. During the day around the afternoon I also notice in the staff kitchen area where they prepare the continental breakfast, there were hashbrowns (in their packaging still) layed out on a rolling cart just sitting there for a good while… mind you this was in the afternoon.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Wendy

Liked: Staff & service
Very friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Staff was very helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice staff was friendly
Stayed 2 nights in Sep 2025