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The Luang Say Residence

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Restaurant - The Luang Say Residence (Luang Prabang)
Premium bedding, minibar, in-room safe, individually decorated - The Luang Say Residence (Luang Prabang)
Exterior - The Luang Say Residence (Luang Prabang)
Bar (on property) - The Luang Say Residence (Luang Prabang)
Point of interest - The Luang Say Residence (Luang Prabang)
Luxury
4.5 star property
9.4

Exceptional

Colonial elegance in Luang Prabang

Nestled amid beautiful gardens, the refreshing pool creates a serene backdrop for the hotel's delicious breakfast. Gracious staff deliver exceptional service at both restaurants, with top-notch dinners. Enjoy happy hour at the poolside bar or explore using complimentary bicycles.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Pioneer Suite Twin

Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite Twin

  • Garden view
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Explorator Suite Twin

Explorator Suite Twin | Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite Twin

  • Garden view
  • 73 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Pioneer Suite Twin

Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite Twin

  • Sleeps 2

View all photos for Explorator Suite Twin

Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite Twin

  • Sleeps 2

View all photos for Explorator Suite King

Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite King

  • Sleeps 2

View all photos for Pioneer Suite King

Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite King

  • Sleeps 2

View all photos for Explorator Suite King

Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite King

  • Mountain view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Pioneer Suite King

Pioneer Suite King | Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite King

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Pioneer Suite

Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite

  • Sleeps 2

About the neighborhood

Luang Prabang is home to The Luang Say Residence. Royal Palace Museum and Heritage House are notable landmarks, and the area's natural beauty can be seen at Phousi Hill and Tad Sae Waterfalls. Morning Market and Night Market are two other places to visit that come recommended. Visit our Luang Prabang travel guide
Map
4-5 Ban Phonepheng, P.O.Box 507, Luang Prabang

What's nearby

  • Gorgeous and Dramatic sunset blue hour at Mount Phousi in Luang Prabang, Shutterstock ID 677053582, Purchase Order: -
    Phousi Hill
    3 min drive - 1.2 miles
  • Landmark of Luang Prabang city in Laos (The Royal Palace Museum), Shutterstock ID 450699283, Purchase Order: -
    Royal Palace Museum
    3 min drive - 1.2 miles
  • Wat Manorom
    8 min walk - 0.5 miles
  • Morning Market
    3 min drive - 1.2 miles
  • Night Market
    4 min drive - 1.4 miles

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.)
    11 min drive

Restaurants

  • QQ Restaurant & Bar
    8 min walk
  • เฝอจันถนอม
    5 min walk
  • The cafe bar at Luang Prabang View Hotel
    16 min walk
  • Manda de Laos
    14 min walk
  • Le Petit Prince Cafe
    11 min walk

About this property

The Luang Say Residence

Luxury boutique hotel near Morning Market
Located close to Phousi Hill and Royal Palace Museum, The Luang Say Residence provides a poolside bar, a library, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy garden views and more at the two on-site restaurants. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool along with pool umbrellas
  • Free self parking
  • English breakfast (surcharge), a free area shuttle, and free bicycle rentals
  • Express check-out, express check-in, and babysitting (surcharge)
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and furnished balconies, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 5 km
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Terrase Des Colonies

Things to do

  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 200
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 120
  • Christmas Eve (December 24) Gala Dinner per child: USD 60 (from 7 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 140
  • New Year's Eve (December 31) Gala Dinner per child: USD 70 (from 7 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 24 per room (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 6 to 12 years old)
  • Late check-out fee: USD 200 (subject to availability)
  • Rollaway bed fee: USD 40.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Luang Say
Luang Say Residence
Luang Say Residence Hotel
Luang Say Residence Hotel Luang Prabang
Luang Say Residence Luang Prabang
The Luang Say Residence Hotel Luang Prabang
The Luang Say Residence Hotel
The Luang Say Residence Luang Prabang
The Luang Say Residence Hotel Luang Prabang

Frequently asked questions

Does The Luang Say Residence have a pool?

Yes, this property has an outdoor pool.

Is The Luang Say Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Luang Say Residence?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at The Luang Say Residence?

Check-out is at noon. Late check-out is available for USD 200 (subject to availability).

Does The Luang Say Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–10:00 PM on request. A fee of USD 24 per room applies.

Where is The Luang Say Residence located?

Situated in Luang Prabang, this luxury hotel is within 2 mi (3 km) of Morning Market, Royal Palace Museum, and Phousi Hill. Night Market and Heritage House are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Luang Say Residence Reviews

9.4

Exceptional

9.6

Cleanliness

8.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 76 out of 100 reviews
Rating 8 - Good. 16 out of 100 reviews
Rating 6 - Okay. 6 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

Reviews

Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Wonderful hotel with amazing friendly staff and superb food. Will definitely return. Highly recommended!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is pure charm! 🌿 From teakwood details to soaring French doors opening onto a grand balcony, the room felt spacious and elegant. The bed was heavenly, and I loved the unique breakfast—order straight from the menu, every dish delicious. Staff were warm and attentive, making the stay unforgettable. The French colonial style adds that extra touch of timeless beauty.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay! The staff are so gracious & welcoming. The room was large, beautifully decorated and well appointed. The breakfast was delicious and attractively presented. Dinner was a wonderful experience. Top notch food and service! The pool was very refreshing on hot days and we took advantage of the 2-for-1 happy hour offers!
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has large and comfortable rooms. The shutdown during Covid is still showing in terms of maintenance issues.
Stayed 5 nights in Feb 2024
Verified

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have mixed reviews of this property. The property looks beautiful from a distance but when we checked in, our room was absolutely infested with mosquitos. The staff tried to be helpful and accommodating by moving our room twice but even in the final upgraded room, we still spent the night squashing mosquitos. Each room was very musty (probably the super mouldy curtains) and the furniture, even the suite, was stained and just looked grubby. With some deep, professional cleaning, this place would be stunning - the gardens are beautiful and breakfast by the pool is lovely. The property is away from the town but a tuk tuk is cheap and the hotel can organise a scooter which makes getting around easy.
Stayed 4 nights in Jan 2024
Verified

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort

Large rooms, but far from town centre

The rooms are very comfortable and spacious but the hotel far from the town centre. The hotel offers a free shuttle to the town centre but only 4 times a day and it's not very reliable, it can be late or early. If you need transport outside of those hours the hotel charges an extortionate amount, you are better off finding transport elsewhere or walking. Breakfast was a la carte with very limited options. We stayed for 3 days and couldn't use the pool because it was closed for maintenance, we weren't even allowed to use the sun loungers. I understand pools require maintenance, but we were never told either before we arrived or at check-in.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back again. Great service and great staff.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Vue

Liked: Staff & service, property conditions & facilities
Good service
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Wifi was a big problem in my room with poor service.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

un plaisir...

Nous pensons que c est le N1 du coin , retour dans l époque coloniale, un service extraordinaire , mais c est probablement aussi le plus cher....Le personnel est friand de communication , ...
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Eduarda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortável

Tudo maravilhoso
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel très confortable
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

johan meng loon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is clean n exclusive. service is good, a relaxing place for leisure
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and all of the staff are gracious and welcoming. The property and grounds are well maintained and a relaxing oasis just on the edge of downtown Luang Prabang. The pool is large and swimmable but like most of the pools in town it is not as crystal clear as one would like. Overall, the property is delightful.
Stayed 6 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Toui and the rest of the staff went out of their way to make sure we were happy at every turn. Great service, beautiful rooms, one of the best restaurants in Luang Prabang, and serious attention to detail make this property an excellent choice. We look forward to our next visit!
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Beware of overcharging

"Free airport transfer (by request)" was not free. They tried to charge laundry fee for a "evening gown" for which I never asked for service (I was a male solo traveller).
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to flawless. The staff are excellent, the facility pristine and quality superb. The only minor quibble is that it’s a few clicks out of town but they deal with this by having a number of courtesy cars at various times. I cannot speak of this facility more highly.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive!

We had a lovely honeymoon here at Luang Say. Love the architecture and the interior decor. Will definitely recommend this to all who are considering a luxury boutique hotel. We will come back!
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Especially the mattress if the bed
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff and nice pool!! Love the environment!!
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

The Luang Say Residence combines the luxuries of a top hotel with the charm and personal touch of staying in a boutique bed & breakfast. We loved it. Will definitely be back. Highly recommend this hotel.
Stayed 7 nights in Jul 2018
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I chose the Luang Say Residence because it was ranked as the #1 hotel in Luang Prabang and I'm enthusiastic to say it exceeded my expectations. The experience was so good that I've decided to leave for my first ever online hotel review. The rooms were large, extremely clean, comfortable, and very unique in an elegant french design. Customer service was second to none - there was never a feeling of them trying to sell products (e.g. room upgrades, tour packages, etc.) but rather a genuine effort made by all staff to make our experience as enjoyable and hassle free as possible. The multi-course served breakfast was amazing and it will be hard to go back to hotel breakfast buffets. Even if there weren't a number of neat things to do in Luang Prabang, the Luang Say Residence on its own would have made the trip worthwhile. My only regret is not having booked a longer stay here.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

エルザ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ステキなガーデンと、コロニアル風の建築を再現したホテル。

落ち着いた雰囲気で、調度品もゴージャスなので、ベルサイユ宮殿に泊まったような気分になれる。 このインテリアに比べれば、コスパは最高です。しかもレストランも味付けがとてもいい。
Stayed 2 nights in Apr 2018
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

incredible service

Loved the staff at the hotel- very friendly and knowledgeable. It takes about 7 mins to get downtown by car or tuk tuk, but the staff helped with transportation. If you want to stay in the center this isn't the place, but we loved the calm and relaxing vibe and the fact that there is a bit more space.