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Sanctuary Hotel

Property class: 4

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Photo gallery for Sanctuary Hotel

A nighttime pool area with lounge chairs and umbrellas, surrounded by wooden buildings and palm trees. - Sanctuary Hotel (Luang Prabang)
A covered walkway with wooden pillars, potted plants, and a lattice partition. - Sanctuary Hotel (Luang Prabang)
An outdoor patio with round wooden tables and chairs, umbrellas, and potted plants. - Sanctuary Hotel (Luang Prabang)
A restaurant with wooden chairs, a long table with white napkins, and hanging plants. - Sanctuary Hotel (Luang Prabang)
A traditional wooden house with a sloped roof, surrounded by lush greenery and flowering plants. - Sanctuary Hotel (Luang Prabang)
Located close to Wat Mai and Morning Market, Sanctuary Hotel provides a terrace, an art gallery on site, and a coffee shop/cafe. Treat yourself to a facial, a massage, or a body scrub at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

A room with a bed, a desk, a chair, a small refrigerator, and a television.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

A neatly made bed with patterned pillows, a bedside table with a lamp, and a framed picture on the wall.

Deluxe Room

  • Garden view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Unesco

A bedroom with a wooden ceiling, a bed with white bedding, a desk with a chair, and a TV.

Deluxe Unesco

  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Unesco

A modern hotel room with a large bed, wooden ceiling, and two bedside tables with lamps.

Superior Unesco

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite Room

A bedroom with a bed, a desk, a television, a bookshelf, and a potted plant.

Suite Room

  • Garden view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Unesco

A spacious bedroom with a large bed, wooden ceiling, and a framed picture on the wall.

Suite Unesco

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Luang Prabang, Sanctuary Hotel is connected to a shopping center. Wat Mai and Heritage House are notable landmarks, and the area's natural beauty can be seen at Tad Sae Waterfalls and Kuang Si Falls. Morning Market and Night Market are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale-watching. Visit our Luang Prabang travel guide
Map
Kitsalat Road, Ban aham, Luang Prabang

What's nearby

  • A sunset over a lake with mountains in the background and a town in the foreground.
    Phousi Hill
    8 min walk - 0.5 miles
  • A temple with a golden roof and white walls, surrounded by palm trees and a clear blue sky.
    Royal Palace Museum
    11 min walk - 0.6 miles
  • Wat Mai
    10 min walk - 0.5 miles
  • Morning Market
    10 min walk - 0.5 miles
  • Night Market
    12 min walk - 0.7 miles

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.)
    10 min drive

Restaurants

  • Bamboo Garden Restaurant
    5 min walk
  • Coffee Express
    1 min walk
  • The Happy Cat
    5 min walk
  • Phan Souk Restaurant
    5 min walk
  • Atsalin
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Outdoor treatment areas
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Built in 2012
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 10 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sanctuary Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sanctuary Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Sanctuary Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sanctuary Hotel?

Check-out is at noon.

Does Sanctuary Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per vehicle applies.

Where is Sanctuary Hotel located?

Located in the heart of Luang Prabang, this spa hotel is within a 10-minute walk of Wat Mai and Morning Market. Night Market and Ock Pop Tok are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sanctuary Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 88 out of 133 reviews
Rating 8 - Good. 30 out of 133 reviews
Rating 6 - Okay. 11 out of 133 reviews
Rating 4 - Poor. 2 out of 133 reviews
Rating 2 - Terrible. 2 out of 133 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice, peaceful and quiet place. everything was just great. food at the resturant also very delicious and clean,
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗に利用できました。 1階ということもあり、部屋にすごく小さい蟻がいましたが、私は気になりませんでした。 ただ人によっては気にされるかもしれせん。それ以外は満足です。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel établissement au calme , et très bien situé, à deux pas du night market Personnel adorable, petite piscine mais très agréable
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people at this hotel. Literally everyone I met was super nice and helpful; front desk, restaurant, maintenance, cleaning staff, everyone. And it’s ridiculously close to the night market, only a couple of blocks away.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
スタッフが皆優しかった
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is under renovation so there is some noise near the pool area.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at The sanctuary. We were upgraded to a suite and the room was perfect with traditional style wood throughout. The breakfast was so good, a great choice and good coffee with lots to choose from. The pool was a lovely place to cool off after a hot day sight seeing and I can recommend a visit to their spa for a massage and facial . Lastly the staff are so tentative, kind and more than happy to help with anything you require. We booked for 5 nights and could have stayed longer, we will book back in on our way through luang next week. Thank you
Lake on the property
Walking distance to view The Alms ceramony.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravillosa estancia

Hemos estado 3 noches y la atención personal ha sido maravillosa. Recuerdos para Noy siempre con una sonrisa y el servicio de masaje excelente. Si volvemos repetimos
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly an Amazing Sanctuary

Amazing stay. I was well attended throughout. Yai and John and Lou and Non were all so accommodating. I felt like a very special guest
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable!

Very enjoyable stay. Only downsize as everywhere i probably go, the vegan options where insuficient. But thats nothing i would degrade a hotel for. I enjoyed the Stay very much.
Stayed 4 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT book the Superior room. All the other rooms are on the property. We checked in and they took us up a few stairs and our room is right above the reception desk. It is terribly noisy, no privacy, so uncomfortable and unsafe. You can hear everyone checking in and staff talking which means everyone can hear you. Right across drom room where staff sleep so noisy !!! We immediately asked to check out and for refund for not as advertised and told non refundable. We lost hundreds of dollars we checked out early as we couldnt stay. We gave it one night it was crazy loud. Not sure what its like to stay on property as our room was not. They wouldnt serve us hreakfast or coffee even though paid for it with room. SCAM!!!! Staff so rude and argumentative. I couldnt believe it. We are well traveled international travelers who travel several months a year. Manager so rude. This was worst experience we ever had.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful yet close to everything

We stayed 5 nights. The place was baby friendly. Everyone was very kind. Every time we opened the door, we had the wow feelings. The pond, flowers, design...
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real Sanctuary...

I had the pleasure of 8 nights here and an upgraded room also. My room was spacious, tasteful with comfy bed ad I had a generous shower and deep tub. I looked over onto the most stunning lily pond and palm gardens all kept beautifully by the ground staff. The pool was small, unheated, serene and clean. I swam every day. The breakfasts are full of fresh aswell as pastries, fruit with eggs and noodles cooked to order. Overall, a very stylish, central to everything, little oasis where the Asian architecture is nestled in lush greenery, bicycles are plentiful to hire at no charge and staff are extremely polite and helpful. I really loved it here and would recommend it for a restful break, a family stay or a night or two.
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique

Superbe hotel, bien situe tout pres du Night Market, centre ville a pied. Accueil tres sympathique.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful - we’ve stayed in many hotels in SE Asia, and this is the best so far.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

The hotel is set in gardens and pond. The room we had - upgraded - was spacious and clean with all amenities provided and was next to the swimming pool. The breakfast building is positioned next to the pond and extends over it. The staff there were friendly and helpful. Reception staff were all incredibly polite and assisted with suggestions for our walks around town. We really did enjoy our stay and would definitely come again.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eco friendly hotel ideally situated in Luang Praba

Due to an admin error on my part we arrived a day earlier than expected, the staff were very helpful and managed to get us into our rooms without any fuss. The hotel is beautiful, centrally located and the staff are very helpful. We had massages in the spa on a couple of days and again the staff were excellent. I cannot recommend this hotel enough.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Accomodation, centrally located

Great location you can walk to the Night Market and central area. Excellent reception service. Speak English well. Room was cleaned daily. Breakfast was quality. Eggs to your liking. Speciality breads. Beautifully landscaped gardens create a relaxing ambience. Aircon & Sat tv worked well.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent emplacement, proche de tout, personnel à l’écoute, et l’hôtel au top! Petit déjeuner extra.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Väldigt nöjda

Vi hade 5 fantastiska dagar på hotellet. Ligger centralt. Har bra mat. Bra service. Hotellet ger verkligen en känsla av att man är i Laos.
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

자연친화적인 호텔

호텔 정원과 연못등 자연친화적인 분위기가 너무 조앗어요! 조식훌륭합니다 수영장이 너무작앗어요 무료 바이크빌려서 아침에 매콩강 주변을 달렷어요 탁발하는 거리도 도보 10분 너무 조앗어요
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was extremely clean, the staff was so nice and helpful, they have bike for free that let you discover the city at your own pace. The rooms are spacious and the decoration is beautiful.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was near from sightseeing spot. It was also good service and nice hospitality.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful architecture and friendly staff
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanctuary stay

Really enjoyed my stay at the Sanctuary hotel. Centrally located and easy walking distance to most of the quarter restaurants and downtown sites. The Viewpt is a little more of a walk. Room was smallish but liked the balcony which was nice for hanging out. Pool area was clean and enjoyable. Breakfast and staff response was outstanding. They fumigate your room in the evenings from what i can tell (ultimately your choice but you need to tell them if you dont want it)....never had a mosquito prob whatsoever but i could see how you could if you left your balcony doors open for an extra length of time. Price paid for having such beautiful grounds and pond area. Would most definitely stay here again!!
Stayed 4 nights in Feb 2020