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Best Western The Hatfield Hotel

Property class: 3.5
Friendly staff create an inviting atmosphere, guiding guests with helpful service, delightful meals, and free self-parking.

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Photo gallery for Best Western The Hatfield Hotel

A terrace with wicker furniture and a table, overlooking the sea and a pier. - Best Western The Hatfield Hotel (Lowestoft)
A hotel room with a large bed, a desk, and a chair. - Best Western The Hatfield Hotel (Lowestoft)
A view of a beach from a window, including the ocean, a pier, and a road with vehicles. - Best Western The Hatfield Hotel (Lowestoft)
A hotel with a modern facade, a prominent entrance, and a visible sign for the Hatfield Hotel. - Best Western The Hatfield Hotel (Lowestoft)
A bar area with a long counter, multiple taps, and a variety of bottles. - Best Western The Hatfield Hotel (Lowestoft)
Best Western The Hatfield Hotel offers a warm welcome and comfy accommodations. Enjoy international dishes at LT1 Fish and Chips & More or unwind with drinks at the bar. Free in-room WiFi and laundry services, with attentive staff earning guest praise.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a large bed, a desk, and a chair.

Standard Room, 1 Twin Bed, Non Smoking

7.8 out of 10
Good
(16 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk, and a chair.

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

A hotel room with a large bed, a TV, a chair, and a desk.

Standard Room, 1 Double Bed, Non Smoking, Sea View

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Sea View

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Double Bed, Non Smoking

A hotel room with a bed, a bedside table, a lamp, a mirror, and a window with curtains.

Deluxe Suite, 1 Double Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Lodge)

A hotel room with a large bed, a desk, and a chair.

Standard Room, 2 Twin Beds, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

A hotel room with a large bed, a desk, and a chair.

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

A bedroom with a bed, a TV, a bedside table with a lamp, and a window with blinds.

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

A hotel room with a bed, a desk with a chair, a small table with a bottle and glass, and two windows with curtains.

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

A view of a beach from a window, including the ocean, a pier, and a road with vehicles.

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Deluxe Room, 1 Double Bed, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Deluxe Room, 2 Twin Beds, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Room, 1 Twin Bed, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Deluxe Room, 1 Double Bed, Non Smoking, Sea View

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Deluxe Room, 2 Twin Beds, Non Smoking, Sea View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Room, Multiple Beds, Non Smoking, Sea View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE NON SMOKING

  • Sleeps 4
  • Free WiFi

About the neighborhood

Lowestoft is home to Best Western The Hatfield Hotel. The Seagull Theatre and The Marina Theatre are local landmarks, and some of the area's attractions include Lowestoft Maritime Museum and Royal Naval Patrol Service Museum. Pleasurewood Hills and Africa Alive! are also worth visiting. Visit our Lowestoft travel guide
Map
The Esplanade, Suffolk, Lowestoft, England, NR33 0QG

What's nearby

  • South Beach
    1 min walk - 0.1 miles
  • Hollywood Cinema
    4 min walk - 0.3 miles
  • The Marina Theatre
    14 min walk - 0.8 miles
  • The Seagull Theatre
    18 min walk - 1.0 mile
  • Ness Point
    4 min drive - 1.7 miles

Getting around

  • Lowestoft Station
    4 min drive
  • Norwich (NWI-Norwich Intl.)
    66 min drive

Restaurants

  • The Slounge
  • The Joseph Conrad (Wetherspoon)
    11 min walk
  • The Plough & Sail
    5 min walk
  • Spring Tide
    6 min walk
  • Greggs
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LT1 Fish and Chips & More
  • The Terrace

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Frequently asked questions

Is Best Western The Hatfield Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western The Hatfield Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western The Hatfield Hotel?

Check-out is at 11 AM.

Where is Best Western The Hatfield Hotel located?

Situated in Lowestoft, this hotel is within a 10-minute walk of South Beach and Hollywood Cinema. The Marina Theatre and Merchant House Gallery are also within 1 mi (2 km).

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Reviews

Best Western The Hatfield Hotel Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 213 out of 513 reviews
Rating 8 - Good. 187 out of 513 reviews
Rating 6 - Okay. 73 out of 513 reviews
Rating 4 - Poor. 21 out of 513 reviews
Rating 2 - Terrible. 19 out of 513 reviews

Reviews

Verified review

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for a stay by the beach. Dinner and drinks and breakfast outside watching the waves roll in was great. Comfy bed and nice clean room with great sea view. Most of the menu had gluten free options or was gluten free which is great as members of our family are unable to eat gluten. Parking was a bit of a challenge as the small carpark was full so we had to pay but it wasn't hugely expensive. Really relaxing stay. Would stay again for sure.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were brill food lovely jubbly.room was hot had toturn off radiator.some areas needed a bit off tlc.but deffo stay again
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Friendly staff and great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely sea view room. The staff were friendly and welcoming. Beds were comfortable and the room was clean. The breakfast was very good, A good choice of both continental food and then a cooked breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great location; lovely staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
All good and the breakfast was a real treat! Thank you.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view out to sea and to listen to tje waves whilst falling asleep. Every member of staff I interacted with were super helpful and friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean although the radiator was on in the bathroom and had no way to turn it off. The bed was a bit stiff for our preferences. Overall, all of the staff were very friendly and relatable and knowledgeable of the local area. Breakfast was bloomin’ delicious! Excellent stay over all!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was first rate, the staff were more than helpful the food was excellent and the room clean. The sea view would have been better without the fog, but you can’t blame the hotel for that! I will definitely be going back.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel helpful staff
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
We stay here for valentine's weekend Its a great location with good food Our room had a sea view which was also a perfect addition We stayed at this hotel many years ago and said one day we will come back, although i think the decor in the rooms are the same lol itwas a bit dated but clean We will definitely be vack but won't leave it so long The breakfast was very good and worth the stay just for that
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and friendly, nice room ,had a good breakfast.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
Staff we had to move rooms after one night because the heating didn’t work and the shower was intermittent with hot water The staff were excellent on moving us
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

MALCOLM

Liked: Cleanliness, staff & service, amenities
Warm and comfortable. Very good full English breakfast
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant. Friendly staff, nice views and lovely breakfast
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ambience around the bar and sea view terrace
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western The Hatfield Hotel

Welcoming hotel and very conveniently located
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfotable staff veey helpfull.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Stephen G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lowestoft Good Stay

Nice hotel, friendly staff, good food.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and convenient location. Decent breakfast and comfortable beds. Just a few minutes walk from train station.Had no issues whilst and and would stay again.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good sea view (hotel is right on the promenade), comfortable room, friendly staff.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the promenade. Staff helpful and friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking great location
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at a very reasonable price
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bright rooms with en-suite. Beds are very comfortable and the linens are soft.
Stayed 1 night in May 2025