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Aparthotel

Comfort Aparthotel Lourdes L'Acacia

3.0 star property
Lakefront aparthotel units with kitchenettes and balconies

Choose dates to view prices

Photo gallery for Comfort Aparthotel Lourdes L'Acacia

Exterior
Lobby
Exterior
Exterior
Daily buffet breakfast (EUR 12.90 per person)
Zenitude Hôtel - Résidences L'Acacia Lourdes sits by a serene lake, offering a seasonal outdoor pool and terrace. Travelers can grab a bite at the bar/deli before exploring the nearby Basilicas of Our Lady of the Rosary and Immaculate Conception. Guests love the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Laundry
  • Pet friendly
  • Outdoor Space
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, Non Smoking (1 Double Bed)

Individually decorated, individually furnished, laptop workspace

Standard Room, Non Smoking (1 Double Bed)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking (Queen)

Individually decorated, individually furnished, laptop workspace

Standard Room, Non Smoking (Queen)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Non Smoking (1 Fullbed, & 2 Person Sofabed)

Individually decorated, individually furnished, laptop workspace

Standard Room, Non Smoking (1 Fullbed, & 2 Person Sofabed)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking (1 Fullbed, & 2 Person Sofabed)

Individually decorated, individually furnished, laptop workspace

Standard Room, Non Smoking (1 Fullbed, & 2 Person Sofabed)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Standard Room, Non Smoking (1 Double Bed and 1 Twin Bunk Bed)

Fridge, microwave, stovetop, cookware/dishes/utensils

Standard Room, Non Smoking (1 Double Bed and 1 Twin Bunk Bed)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the neighborhood

Map
1 A Chemin de Lannedarré, Lourdes, Hautes-Pyrenees, 65100

What's nearby

  • Basilica of Our Lady of the Rosary - 5 min walk - 0.3 miles
  • Basilica of St. Pius X - 5 min walk - 0.3 miles
  • Massabielle Grotto - 6 min walk - 0.4 miles
  • Basilica of the Immaculate Conception - 6 min walk - 0.4 miles
  • Sanctuary of Our Lady of Lourdes - 6 min walk - 0.4 miles

Getting around

  • Lourdes Station - 15 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 17 min drive

Restaurants

  • ‪Hotel Gallia et LondreS - ‬14 min walk
  • ‪Café Royal - ‬13 min walk
  • ‪Cafe Jeanne D'arc - ‬13 min walk
  • ‪Cafe le carrefour - ‬14 min walk
  • ‪Riviera Sol - ‬14 min walk

About this property

Comfort Aparthotel Lourdes L'Acacia

Lakefront aparthotel units with kitchenettes and balconies
This smoke-free aparthotel features a seasonal outdoor pool, laundry facilities, and a TV in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and multilingual staff assistance. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Free WiFi, a balcony, and free toiletries are among the other amenities available to guests.
Comfort Aparthotel Lourdes L'Acacia offers 111 accommodations with complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Interior entrance

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Property amenities

Ski

  • Downhill skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12.90 for adults and EUR 6 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 5 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe at front desk

Location highlights

  • In the city center
  • Near a train station
  • On a lake

Things to do

  • Bicycle parking
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 111 units
  • 3 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Built in 2009
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (3:00 PM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

Pets allowed for an extra charge of EUR 5 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • Breakage deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6 for children
  • Pet fee: EUR 5 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 6:00 PM
Alcohol is not served at this property

Property is also known as

Residence l`Acacia Hotel Lourdes
Résidence L'Acacia
Zenitude Hôtel-Résidences L'Acacia Lourdes House
Zenitude Hôtel-Résidences L'Acacia House
Zenitude Hôtel-Résidences L'Acacia
Zenitu HôtelRésinces L'Acacia
Résidence Zénitude L'Acacia House Lourdes
Résidence Zénitude L'Acacia House
Résidence Zénitude L'Acacia Lourdes
Résidence Zénitude L'Acacia
Zenitude Hôtel Résidences L'Acacia Lourdes
Zenitude Hôtel - Résidences L'Acacia Lourdes Lourdes
Zenitude Hôtel - Résidences L'Acacia Lourdes Aparthotel
Zenitude Hôtel - Résidences L'Acacia Lourdes Aparthotel Lourdes

Frequently asked questions

Does Comfort Aparthotel Lourdes L'Acacia have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–6:00 PM.

Is Comfort Aparthotel Lourdes L'Acacia pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 5 per pet, per day. Service animals are exempt from fees.

How much is parking at Comfort Aparthotel Lourdes L'Acacia?

Self parking is free at this property.

What time is check-in at Comfort Aparthotel Lourdes L'Acacia?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

What time is check-out at Comfort Aparthotel Lourdes L'Acacia?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Comfort Aparthotel Lourdes L'Acacia located?

Located in the heart of Lourdes, this aparthotel is within a 15-minute walk of House of Sainte Bernadette, Sanctuary of Our Lady of Lourdes, and Basilica of St. Pius X. Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception are also within 1 mi (2 km). Lourdes Station is 15 minutes by foot.

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Reviews

Comfort Aparthotel Lourdes L'Acacia Reviews

8.2

Very Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 264 out of 709 reviews
Rating 8 - Good. 281 out of 709 reviews
Rating 6 - Okay. 107 out of 709 reviews
Rating 4 - Poor. 33 out of 709 reviews
Rating 2 - Terrible. 24 out of 709 reviews

Reviews

8/10 Good

Ana Luisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front dest are helpful and very nice.
Stayed 1 night in Sep 2025

8/10 Good

Marcin

Liked: Cleanliness, room comfort, communication

Good hotel

The hotel was clean and quiet, with a swimming pool. The kitchen was well-equipped — nothing was missing. The elevator is definitely a plus. I didn't pay extra for breakfast, but I found the price a bit too high. The only small downside was that we ran out of toilet paper after three nights — it was restocked on the fourth day.
Stayed 7 nights in Jun 2025

8/10 Good

Sabaratnam

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in May 2025

4/10 Poor

Tanya

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not within walking distance of the church or grotto. Place is old and ran down. Guests in rooms anbove us were playing music loudly. Our room had cobwebs above the door. No A/C and not near anything situated in a neighborhood. This place lacks a lot of things. Luckily we only stayed one night.
Stayed 1 night in Aug 2025

10/10 Excellent

Ambighananthan

Liked: Cleanliness, amenities, property conditions & facilities, communication
great experience
Stayed 2 nights in Nov 2024

6/10 Okay

MARIA DOLORES

Liked: Cleanliness, property conditions & facilities
Cleanliness up to the standard
Stayed 4 nights in Apr 2025

4/10 Poor

Josiane

Disliked: Property conditions & facilities
The photos on the listing are very misleading. The property looks nothing like the pictures — it seems those were taken years ago, possibly right after construction or renovation. The exterior is quite run down and in need of maintenance. The rooms are decent in size, but they also need updating. The bathroom and furniture are old and worn out. The beds, however, seem newer and were reasonably comfortable. The staff was the best part of the stay — very kind and accommodating, which I truly appreciated. Unfortunately, the reception hours (8 a.m.–12 p.m. and 3 p.m.–6 p.m.) are not convenient. If you need assistance outside of those times, it can be a real challenge, especially since you need a local phone to reach them. Breakfast is not included, and while it was okay, there was very little variety. Overall, this property has potential but needs significant updates and better management to meet guest expectations. I would rate it 3 out of 10.
Stayed 2 nights in Oct 2025

8/10 Good

Monica

Liked: Cleanliness, amenities
Disliked: Communication
The front office personnel was unable to understand English and give direction. The location was not so convenient.
Stayed 2 nights in Oct 2025

8/10 Good

Jamie

Liked: Cleanliness, amenities
I would come back & stay here. Very Quiet & pretty convenient to the sanctuary of our lady of Lourdes. Short walk to the bakery down the street. The room is pretty good size with the kitchen. I didn’t use the kitchen! It’s just outdated but clean. I wouldn’t stay too close down to the downtown cuz it noisy. People are talking late at night.
Stayed 3 nights in Oct 2025

8/10 Good

mary

Liked: Cleanliness, property conditions & facilities, communication
Wefelt safe.the entire apartment was right for us.huge bathroom with perfect size tub,kitchen and stuff were all right for our needs.lovely boulangerie was just right at the corner plus convenient store.walkable steps and corners to the Grotto ,about 16-20mins.location is perfect away from bustling tourists.
Stayed 3 nights in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Está bonito el apartamento, pero tuvimos un inconveniente con la Energía y nos resolvieron rápido. Por lo demás estuvo bonita la estadía
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great! Nearby the church, just a bit confusing to arrive but all the rest was amazing!
Stayed 1 night in Oct 2025

6/10 Okay

josephus

Liked: Cleanliness, property conditions & facilities, communication
Het parkeren was goed en veilig en de kamer is meer dan goed er waren zelfs twee stoelen
Stayed 2 nights in Sep 2025

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien.
Stayed 3 nights in Sep 2025

10/10 Excellent

Oleh

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful space with kitchenette facilities. Walkable to downtown and the Grotto.
Stayed 5 nights in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well located and friendly personal.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrés

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartamento espacioso y bien equipado. Cerca de la basilica de Lourdes y en zona muy tranquila.
Stayed 3 nights in Aug 2025

10/10 Excellent

Radeanu Romina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo perfecto
Stayed 3 nights in Aug 2025

10/10 Excellent

Mara

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ottima permanenza
Stayed 7 nights in Jul 2025

6/10 Okay

Saray

Liked: Communication
Disliked: Cleanliness
No me ha gustado la limpieza, necesita una limpieza a fondo . Gracias que solo pase una noche para dormir .
Stayed 1 night in Jul 2025

4/10 Poor

Antonella

Disliked: Amenities, property conditions & facilities
Niente
Stayed 3 nights in Jul 2025

8/10 Good

olympia

Liked: Cleanliness, room comfort, communication

Ideal para visitar la basilica de Lourdes

Un hotel bonito y cómodo aunque necesitaria una mano de pintura y renovar los apartamentos y zonas comunes... Lo recomiendo. Muy cerca de la basilica...
Stayed 2 nights in Jul 2025

4/10 Poor

Maria

Disliked: Cleanliness, communication
Esta más lejos del santuario de lo que ponía en el anuncio , esta a más de un km andando, tienes que dar una vuelta bastante grande porque no puedes pasar por el hospital para ir, Ademas hay que pasar por unas vías de tren, en cuanto a la limpieza, puedo decir por mi experiencia que no es muy buena porque yo estuve cuatro noches y ningún día entraron a hacer la habitación ni a cambiar las toallas, solo había dos bolsas de basura, para nosotros fue insuficiente porque íbamos 4 personas.
Stayed 4 nights in Jul 2025

6/10 Okay

BCM

Liked: Communication
Het was een appartement hotel met een goed ontbijt en een fijn zwembad. De kamer zelf was redelijk schoon alleen zaten er op het linoleum allemaal brandgaten van sigaretten terwijl er op de kamers niet gerookt mag worden.
Stayed 3 nights in Jun 2025

8/10 Good

Ann

Liked: Cleanliness, property conditions & facilities
The staff is friendly and helpful. I liked the pool, even though I didn't think I would use it.
Stayed 3 nights in Jun 2025

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