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Le Chalet Saint Louis

1.0 star property
Hotel with free parking, near Basilica of Our Lady of the Rosary

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Photo gallery for Le Chalet Saint Louis

Breakfast and dinner served, French cuisine
Breakfast and dinner served, French cuisine
Lobby
Terrace/patio
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Parking included
  • Housekeeping
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Standard Single Room | Individually decorated, free WiFi, bed sheets

Standard Single Room

Highlights

Individually decorated
TV
Private bathroom
Cable channels
Daily housekeeping
Mobile key entry
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | View from room

Standard Double Room

Highlights

Individually decorated
TV
Private bathroom
Cable channels
Daily housekeeping
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | View from room

Standard Quadruple Room

Highlights

Individually decorated
TV
Private bathroom
Cable channels
Daily housekeeping
Mobile key entry
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | View from room

Standard Triple Room

Highlights

Individually decorated
TV
Private bathroom
Cable channels
Daily housekeeping
Mobile key entry
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
15 Boulevard de la Grotte, Lourdes, Hautes-Pyrenees, 65100

What's nearby

  • House of Sainte Bernadette - 3 min walk - 0.2 miles
  • Basilica of St. Pius X - 11 min walk - 0.6 miles
  • Basilica of Our Lady of the Rosary - 13 min walk - 0.7 miles
  • Basilica of the Immaculate Conception - 14 min walk - 0.8 miles
  • Massabielle Grotto - 14 min walk - 0.8 miles

Getting around

  • Lourdes Station - 5 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 18 min drive

Restaurants

  • ‪Le Navarre - ‬4 min walk
  • ‪Brasserie Le Parc - ‬4 min walk
  • ‪L'Occitan - ‬2 min walk
  • ‪Eleanor Salon de Thé - ‬4 min walk
  • ‪Black Pepper - ‬4 min walk

About this property

Le Chalet Saint Louis

Hotel near Basilica of Our Lady of the Rosary
Near Basilica of the Immaculate Conception and Massabielle Grotto, Le Chalet Saint Louis provides a terrace, a library, and a bar. For some rest and relaxation, visit the hot tub. The on-site restaurant offers breakfast and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Continental breakfast (surcharge), tour/ticket assistance, and multilingual staff
  • A computer station, an elevator, and luggage storage
Room features
All guestrooms are individually decorated, and have comforts such as first-run movies, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 50-cm TVs with cable channels and first-run movies
  • Daily housekeeping and electrical adapters/chargers

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: EUR 3 for adults and EUR 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Library
  • TV in common areas

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm TV with cable channels
  • First-run movies

More

  • Electrical adapters
  • Individual decor
  • Mobile key entry

Policies

Check-in

Check-in start time: 7 AM; Check-in end time: 9:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.15 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 3.00 for adults and EUR 3.00 for children
  • Pet fee: EUR 5 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chalet Saint Louis Lours
Chalet Saint Louis Hotel Lourdes
Chalet Saint Louis Lourdes
Le Chalet Saint Louis Hotel
Le Chalet Saint Louis Lourdes
Le Chalet Saint Louis Hotel Lourdes

Frequently asked questions

Is Le Chalet Saint Louis pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 5 per pet, per stay. Service animals are exempt from fees.

How much is parking at Le Chalet Saint Louis?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Le Chalet Saint Louis?

Check-in start time: 7 AM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Le Chalet Saint Louis?

Check-out is at 11 AM.

Where is Le Chalet Saint Louis located?

Situated in Lourdes, this hotel is within a 15-minute walk of House of Sainte Bernadette, Basilica of Our Lady of the Rosary, and Basilica of the Immaculate Conception. Birthplace of Bernadette - Moulin de Boly and Tourist Office of Lourdes are also within 5 minutes. Lourdes Station is 5 minutes by foot.

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Le Chalet Saint Louis Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 123 reviews
Rating 8 - Good. 49 out of 123 reviews
Rating 6 - Okay. 27 out of 123 reviews
Rating 4 - Poor. 10 out of 123 reviews
Rating 2 - Terrible. 7 out of 123 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Josuee

Disliked: Staff & service, property conditions & facilities, room comfort

Pas satisfaite

Pas tres acceuillant
Stayed 3 nights in Apr 2022

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy place

My 5th stay was for 5 days as I really like this cozy little place. The entrance is especially nice with soft sofas and great view. I just sat and relaxed and looked outside.
Stayed 5 nights in Feb 2022

6/10 Okay

alain

Stayed 3 nights in Feb 2022

10/10 Excellent

Geoffroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

david

Liked: Property conditions & facilities

bien passé dans l ensemble

nous avons bien dormi pendant 2 nuits, rien de grave a signalé, les couvertures sont d epoques,la literie spartiate mais la douche bien vigorante , evacuation a revoir, pas de parking !! nous devons trouver une place, premier arrivé premier servi .
Stayed 2 nights in Jul 2021

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always satisfied

My 4th visit and wish I had stayed longer, enjoyed the friendliness of the other guests as well as the nice couple that manages the whole operation, just a blessed environment
Stayed 3 nights in Jul 2021

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Stayed 3 nights in Feb 2021

8/10 Good

Unanua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

4/10 Poor

Philippe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Confort pour le moins "spartiate", attention, le parking gratuit annoncé sur le site hotels.com signifie en fait parking public en ville. Enfin, essayez de prendre le petit dejeuner ailleurs...
Stayed 2 nights in Aug 2020

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ha estado muy bien, los dueños muy amables
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très chaleureux. Chambre très propre - très bon lit avec un très bon matelas ! J’étais très content et je reviendrai avec grand plaisir en automne, période plus calme ! Grand merci 👍👍👍
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Simple basic accommodation. The couple who runs in are very helpful and very approachable. Clean and tidy place to visit Loudres. Within easy walking distance to the pilgrimaged church.
Stayed 4 nights in Sep 2019

10/10 Excellent

Jean-Marie, Metz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé, assez proche du sanctuaire sans les inconvénients des échoppes de souvenirs, de la circulation contrôlée et de la foule compacte. De plus, les deux gérants sont d'excellents cuisiniers et souriants.
Stayed 4 nights in Sep 2019

6/10 Okay

Francisco

Disliked: Staff & service

Se colar, colou.

A ducha não tinha um suporte e a água tinha muita pressão. Muito difícil de se tomar banho, sem molhar o banheiro todo. Sem local para colocar o sabonete. Quarto cheirando a urina, por causa do carpete. Tem banheira mas não se pode utilizar pois não tem tampa. Eu já tinha pago antecipadamente o quarto. Fui cobrado no check in e achando que eu não tinha pago, paguei outra vez. No outro dia é que percebi o erro e pedi meu dinheiro de volta. Se não tivesse percebido, tinha ficado no prejuízo.
Stayed 2 nights in Aug 2019

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pour un séjour du 11 au 15 août

L'hôtel n'est pas loin à pied de la gare de Lourdes dix à quinze minutes environ. Il n'est pas loin de l'artère principale bordée de boutiques qui mène au sanctuaire. J'étais heureuse d'être seule pour une fois, dans ma chambre, merci. Ma chambre comportait une salle de bain à l'intérieur. Le salon et les salles à manger sont jolis. Il y avait des lambris dans ma chambre et un portrait de Bernadette. Il y a un ascenseur. Le petit déjeuner était bon et nourrissant pour cinq euros. On peut déjeuner et souper si on veut. Je garderais un très bon souvenir de ce séjour. Merci.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Diana

Disliked: Staff & service, property conditions & facilities, room comfort

Not planning to return

I wouldn’t stay here again. When we arrived, I think the owners were in the middle of a serious discussion because the lady was super mean and rude to us. It’s close to the place of worship, 10 minute walk but there are many other hotels nearby. The neighborhood is very shady and didn’t feel very safe. We went during the off season and many hotels and restaurants were closed. Do not add on the breakfast. You can walk down the street and get better at the corner cafe. Breakfast was literally a piece of bread, a crossiant, and a cup to fill with coffee.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little hotel

Ten mins , walk to train station
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'y étais juste pour 1 nuit et tout s'est bien passé. L'accueil fut bonne. La chambre était très petite mais à part ça, rien à signaler.
Stayed 1 night in Apr 2019

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visita

O hotel e bem localizado e acolhedor. com serviços bons
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near Church

Nice hotel near church and railway station. Good restaurant
Stayed 1 night in Jul 2018

4/10 Poor

Win, Canada

Disliked: Staff & service, property conditions & facilities, room comfort

The rudest management I have ever met

The lady manager was so rude. Like she scream when I had to asked for a milk or creamer as it was not on the table. I arrived an hour before breakfast is over and she said “ breakfast starts early”I apologized and said I had to take shower, pray etc before having breakfast and besides it’s an hour before closing. She just gave me an attitude. I just kept quiet. But when she raised her voice when I asked if she can give me. A little milk or creamer, she replied “ you know I have to walk all the way to the kitchen to get that, you should ask me when I asked if u want coffee or tea!!!” I still replied in a calm voice “calm down, don’t start, it’s my birthday and I planned to have a good day as always” she didn’t say sorry so I explain her this is the first time I have met a staff or management with this response. And I left and went to church and was bless to have met a lovely couple. She was even surprise to see me on my last night. She thought I checked out already so I had to show my receipt from Expedia. Earlier, There was a dad and son customers who look at me, shook their heads and said horrible place. I’m posting this concern so for her to change and let her know that travelers are aware and bad attitude is a big negative impact into the business and the city itself. By the way, the croissant is hard, was sitting on the table for hours and not even on a plate. Lot of nicer, cheaper hotels much closer to the shrine. Room is way too small.Will post pictures.
Stayed 4 nights in Jan 2018

8/10 Good

GIOVANNI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo molto carino, ben tenuto, economico, vicino la stazione e a circa 7-800 metri a piedi dal santuario. Stanza ben tenuta, comoda, confortevole.
Stayed 2 nights in May 2018