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Arcades

3.0 star property
Riverwalk hotel with a 24-hour front desk and a coffee shop

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Located in a prime shopping district, Arcades welcomes guests with a charming coffee shop and on-site breakfast restaurant. Rooms include WiFi, and dry cleaning services handle travel wardrobe needs. The hotel's multilingual staff consistently earns positive reviews from visitors.

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Breakfast available
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

Single Room

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Twin Room

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Triple Room

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 3
  • 3 Twin Beds

Family Room

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
Avenue Du Paradis, 13, Lourdes, Occitanie, 65100

What's nearby

  • Lourdes Covered Market - 6 min walk - 0.4 miles
  • Basilica of St. Pius X - 6 min walk - 0.4 miles
  • Basilica of Our Lady of the Rosary - 8 min walk - 0.5 miles
  • Massabielle Grotto - 9 min walk - 0.5 miles
  • Basilica of the Immaculate Conception - 9 min walk - 0.5 miles

Getting around

  • Lourdes Station - 17 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 23 min drive

Restaurants

  • ‪Hotel Gallia et LondreS - ‬4 min walk
  • ‪Café Royal - ‬5 min walk
  • ‪Asian Delices - ‬6 min walk
  • ‪Cafe le carrefour - ‬3 min walk
  • ‪Cafe Jeanne D'arc - ‬2 min walk

About this property

Arcades

Hotel near Basilica of Our Lady of the Rosary
Near Massabielle Grotto, Arcades provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a computer station, and luggage storage
  • A TV in the lobby, a 24-hour front desk, and a gift shop
  • 3 meeting rooms, a front-desk safe, and an elevator
Room features
All 212 rooms have amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with satellite channels
  • Free infant beds, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 1987

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board on request

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Arcades Hotel
Arcades Hotel Lourdes
Arcades Lourdes
Hotel Arcades
Arcades Hotel
Arcades Lourdes
Arcades Hotel Lourdes

Frequently asked questions

Is Arcades pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-out at Arcades?

Check-out is at noon.

Where is Arcades located?

Situated on the riverwalk, this hotel is within a 10-minute walk of Lourdes Wax Museum and Basilica of Our Lady of the Rosary. Porte St-Joseph and Le Petit Lourdes are also within 10 minutes. Lourdes Station is 17 minutes by foot.

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Reviews

Arcades Reviews

7.0

Good

7.4

Cleanliness

7.6

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 52 reviews
Rating 8 - Good. 23 out of 52 reviews
Rating 6 - Okay. 11 out of 52 reviews
Rating 4 - Poor. 6 out of 52 reviews
Rating 2 - Terrible. 4 out of 52 reviews

Reviews

2/10 Terrible

marie-claude

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtels fermé les Arcades fermé depuis le 01/01/19 pouvez vous me rembourser
Stayed 4 nights in Apr 2019

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Realização de um sonho

Foi tudo bem
Stayed 2 nights in Nov 2018

8/10 Good

Alex, Reading

Great location and value for money

Stayed for 6 nights in August. Hotel is good if a little basic (no kettle in the room!), however, it is in a fantastic location and offered amazing value for money at @£30 per night.
Stayed 6 nights in Aug 2018

8/10 Good

Willy

Pleasant stay

We stayed there for 3nights and our experience has been very pleasant..the staff are very helpful and friendly,the rooms are clean and they offer daily housekeeping service which is amazing I feel.
Stayed 3 nights in Aug 2018

6/10 Okay

stef

Liked: Staff & service

Hôtel accueil mais chambres très anciennes

Extérieur et hall très accueillant et moderne. Cependant les couloirs menant aux chambres sont d’une décoration très ancienne Les chambres sont très petites et très anciennes. Quelques araignées, poignées de placards cassées et toilettes sentant fort l’urine dans les deux chambres. Cependant le lit est confortable.
Stayed 1 night in Aug 2018

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne continuation

C’et très bien 😊
Stayed 1 night in Aug 2018

6/10 Okay

Marie, ST SEVER

Liked: Cleanliness, staff & service, room comfort

Hotel accueillant

Certaines choses auraient besoin d être réparées ! Rideau de la fenêtre qui tombe et porte savon à la salle de bain cassé.
Stayed 1 night in Aug 2018

8/10 Good

Terrence

Liked: Cleanliness, staff & service, room comfort
A very clean and welcoming hotel. The beds are comfortable and rooms clean but are a little tried and out dated
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
HOTEL NEL CENTRO DI LOURDES A DUE PASSI DALLA GROTTA. BUON RAPPORTO QUALITA' PREZZO
Stayed 2 nights in Jun 2018

10/10 Excellent

yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour; hôtel recommandable sans hésitation surtout rapport qualité prix

8/10 Good

Malika, LA FERTE SOUS JOUARRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

approximit géographique du sanctuaire

Un personnel très accueillant, à l'écoute de ses clients, une chambre très propre. L'hôtel est situé approximité du sanctuaire. Je recommande fortement cet établissement.
Stayed 3 nights in Mar 2018

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

O Hotel Arcades fica à menos de 800m do Santuário de Lourdes. Tudo muito organizado, atendimento condial, café da manhã excelente, ou seja, tudo perfeito.

6/10 Okay

Danielle

Disliked: Property conditions & facilities, room comfort
J'ai fait le choix de l'hôtel par rapport à sa situation et a un tarif très intéressant, donc pas d'attentes particulières. Mais l'hôtel est triste et vieillot en particulier la salle de bain.
Stayed 1 night in Oct 2017

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Le séjour c"est très bien passé. Cela fait la 2eme fois que j'y vais j'y retournerai si je retourne dans la ville
Stayed 1 night in Aug 2017

8/10 Good

Gaetano , Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Albergo ben posizionato con i luoghi di interesse.

L'albergo si trova in una posizione centrale e comoda per raggiungere il Santuario ed il centro città. Ha un parcheggio pubblico a breve distanza.
Stayed 2 nights in Jul 2017

8/10 Good

WAGNER ALESSANDRO

Liked: Cleanliness, property conditions & facilities

Ótimo

Ótimo Hotel, próximo ao Santuário de Lourdes, restaurantes...tudo próximo

4/10 Poor

Bonaventure , Paris

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Rangement très restreint Chambre très petite

Personnel très sympa rien à dire Mais la chambre est très petite très peu de place pour ranger ses affaires La température de l'eau qui change durant la douche soit trop chaud ou trop froid Le petit déjeuner décevant.

4/10 Poor

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien placé mais chambres vétustes

L'hôte est bien placé L'accueil à la réception est sympathique Mais l'hôtel a grand besoin d'être refait car les chambres sont vétustes et sans confort !!!

6/10 Okay

Christine, villemontais

Liked: Staff & service
Disliked: Room comfort

Hôtel bien situé

L hôtel est à environ 5 min des sanctuaires donc idéal pour un pèlerinage. La literie de ma chambre était parfaite, la moquette est vieille et sombre, la salle de bains est vétuste, l émail de la douche et des WC est fendu, la température de l eau de la douche est difficile à régler.

8/10 Good

Henrique

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice

The staff was very kind and helpfull

6/10 Okay

Frédéric

Liked: Cleanliness

Bien mais les photos sont un peu trompeuses

Sur les photos la chambre et la salle de bain avaient l'air plus grandes. Le réglage de la température de l'eau de douche était un peu pénible, passant du chaud au froid sans arrêt. L'accueil à mon arrivée et mon départ était un peu froid, pas non plus désagréable mais pas non plus conviviale.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

LIT PAS SECOUE

DE L'EXTERIEUR JUSQU'A L'ACCEUIL CA VA MAIS LES CHAMBRES SONT SALES, J'AI MANGE DES GATEAUX LA VEILLE ET A MON RETOUR MON LIT EST FAIT AVEC LES MIETTES SOUS LA COUETTE ET LES COUVRES LIT SONT TELLEMENT SALES.

8/10 Good

Carsten

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Billigt og godt hotel med små værelser

Hotellet var velbeliggende med god service, gode fællesrum og glimrende restaurant men værelserne meget små og badeværelset mikroskopisk.

6/10 Okay

jose angel

Disliked: Cleanliness, property conditions & facilities

decepcionante

El Hotel no es 3 estrellas esta mal clasificado....le falta aire acondicionado o ventiladores en las piezas...es verano y hace calor.-las alfombras de la habitación dejan mucho que desear en su limpieza.- Muy buena ubicación.-

6/10 Okay

Pascal

Disliked: Room comfort
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