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Comfort Aparthotel Lourdes L'Acacia

3.0 star property
Lakefront aparthotel units with kitchenettes and balconies

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Photo gallery for Comfort Aparthotel Lourdes L'Acacia

Exterior
Exterior
Lobby
Exterior
Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Laundry
  • Pet friendly
  • Outdoor Space

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, Non Smoking (Queen)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Non Smoking (Queen)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Non Smoking (1 Twin, & 2 Person Sofabed)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Non Smoking (1 Twin, & 2 Person Sofabed)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking (1 Fullbed, & 2 Person Sofabed)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Non Smoking (1 Fullbed, & 2 Person Sofabed)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking (1 Fullbed, & 2 Person Sofabed)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Non Smoking (1 Fullbed, & 2 Person Sofabed)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking (1 Twin, & 2 Person Sofabed)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Non Smoking (1 Twin, & 2 Person Sofabed)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1 A Chemin de Lannedarré, Lourdes, Hautes-Pyrenees, 65100

What's nearby

  • Basilica of Our Lady of the Rosary - 5 min walk - 0.3 miles
  • Basilica of St. Pius X - 5 min walk - 0.3 miles
  • Massabielle Grotto - 6 min walk - 0.4 miles
  • Basilica of the Immaculate Conception - 6 min walk - 0.4 miles
  • Sanctuary of Our Lady of Lourdes - 6 min walk - 0.4 miles

Getting around

  • Lourdes Station - 15 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 17 min drive

Restaurants

  • ‪Café au Roi Albert - ‬13 min walk
  • ‪Casa Italia - ‬8 min walk
  • ‪Café Royal - ‬13 min walk
  • ‪Café des Brancardiers - ‬13 min walk
  • ‪Café Saint Honoré - ‬14 min walk

About this property

Comfort Aparthotel Lourdes L'Acacia

Lakefront aparthotel units with kitchenettes and balconies
This smoke-free aparthotel features a snack bar/deli, a seasonal outdoor pool, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Free WiFi, a balcony, and a desk are among the other amenities available to guests.
Comfort Aparthotel Lourdes L'Acacia offers 111 accommodations with complimentary toiletries. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, French, German, Italian, Portuguese, Serbian, Spanish

Property amenities

Ski

  • Downhill skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12.90 for adults and EUR 6 for children
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 5 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near a train station
  • On a lake

Things to do

  • Bicycle parking
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 111 units
  • 3 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Built in 2009
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 6:00 PM) and Friday - Saturday (8:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

Pets allowed for an extra charge of EUR 5 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • Breakage deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6 for children
  • Pet fee: EUR 5 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 6:00 PM
Alcohol is not served at this property

Property is also known as

Residence l`Acacia Hotel Lourdes
Résidence L'Acacia
Zenitude Hôtel-Résidences L'Acacia Lourdes House
Zenitude Hôtel-Résidences L'Acacia House
Zenitude Hôtel-Résidences L'Acacia
Zenitu HôtelRésinces L'Acacia
Résidence Zénitude L'Acacia House Lourdes
Résidence Zénitude L'Acacia House
Résidence Zénitude L'Acacia Lourdes
Résidence Zénitude L'Acacia
Zenitude Hôtel Résidences L'Acacia Lourdes
Zenitude Hôtel - Résidences L'Acacia Lourdes Lourdes
Zenitude Hôtel - Résidences L'Acacia Lourdes Aparthotel
Zenitude Hôtel - Résidences L'Acacia Lourdes Aparthotel Lourdes

Frequently asked questions

Does Comfort Aparthotel Lourdes L'Acacia have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–6:00 PM.

Is Comfort Aparthotel Lourdes L'Acacia pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 5 per pet, per day. Service animals are exempt from fees.

How much is parking at Comfort Aparthotel Lourdes L'Acacia?

Self parking is free at this property.

What time is check-in at Comfort Aparthotel Lourdes L'Acacia?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

What time is check-out at Comfort Aparthotel Lourdes L'Acacia?

Check-out is at 10:00 AM. Late check-out is available for a fee.

Where is Comfort Aparthotel Lourdes L'Acacia located?

Located in the heart of Lourdes, this eco-certified aparthotel is within 1 mi (2 km) of Museum of Miracles of Lourdes, Basilica of Our Lady of the Rosary, and Basilica of the Immaculate Conception. Antoine-Beguere Stadium and House of Sainte Bernadette are also within 10 minutes. Lourdes Station is 15 minutes by foot.

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Comfort Aparthotel Lourdes L'Acacia Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 246 out of 652 reviews
Rating 8 - Good. 256 out of 652 reviews
Rating 6 - Okay. 98 out of 652 reviews
Rating 4 - Poor. 29 out of 652 reviews
Rating 2 - Terrible. 23 out of 652 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Bernard

Nice quiet neighborhood but a little far from the Basilca
Stayed 4 nights in May 2025

8/10 Good

Sabaratnam

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities, communication
A lovely pool breakfast available @13 euros if want. great service when check-in had my details and went straight to our room clean tidy warm all the mod cons comforts. Comfortable. Lovely outdoor porch balcony table chairs nice view easy to go to the sanctuaries. Grotto. Around 15 min walk Family great service recommended great bakery nearby Ukrainian church couple door s down. Lovely place loved it recommend
Stayed 3 nights in May 2025

10/10 Excellent

Ragnhild B

Liked: Cleanliness, amenities, room comfort, communication
Very nice Hotel, very nice staff, everything was perfect!
Stayed 7 nights in Sep 2024

6/10 Okay

MARIA DOLORES

Liked: Cleanliness, property conditions & facilities
Cleanliness up to the standard
Stayed 4 nights in Apr 2025

10/10 Excellent

Marwen

Liked: Cleanliness, room comfort, communication
This place is spacious and very clean. It’s walking distance from the sanctuary. Not bad of a walking distance. Even close to a very good Patisserie and small convenient store. Luv this place !!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Ellenore

Liked: Cleanliness, amenities, property conditions & facilities, communication
Area was rly quiet. Bus-Stop around the corner. English speaking Staff and rly nice. Breakfast-buffet available. Perfect for disabled aswell (ramps, big bathroom, elevator, taxiservice available)
Stayed 4 nights in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities, communication
Staff was very kind & helpful. Property is nice and very much a deal for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chukwudifu

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very convenient. A studio flat. A good kitchen where I could cook for myself without having to dine out all the time.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ambighananthan

Liked: Cleanliness, amenities, property conditions & facilities, communication
great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location!
Stayed 1 night in Jul 2022

4/10 Poor

Tracey

Disliked: Cleanliness, amenities, property conditions & facilities
Property not kept up. It was dirty and run down. Clothes washing was ridiculously expensive €5.50 per wash and three euro per dry.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, room comfort, communication

The best hotel in Lourdes

This hotel is one of the best hotels in my life with my family~! It’s really beautiful with wood and everything makes us feel peaceful~! My family will visit here again~!
Stayed 4 nights in Oct 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities, communication
...
Stayed 4 nights in Feb 2025

10/10 Excellent

Samia

Liked: Cleanliness, property conditions & facilities, communication
Close to the Cathedral, can walk to there. Plenty of parking, clean bedroom, sturdy furniture, excellent mattress. Very friendly staff. Highly recommend it.
Stayed 1 night in Mar 2023

10/10 Excellent

Angelique

Liked: Cleanliness, property conditions & facilities, communication
Good service
Stayed 3 nights in Jan 2024

10/10 Excellent

Teresa

Liked: Cleanliness, room comfort, communication

Good place to stay

Not too close to the Basilica but it’s ok for a bit of walk exercise 😁. Staff in the reception were friendly. The place is excellent to comfort.
Stayed 3 nights in Oct 2022

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Solange was very helpful. Accomodated to change room for two double beds with no problems The pool was very relaxing and met my expectations per the online pictures. Breakfast area was very bright with lots of windows and ample room. Selection was well provided including eggs and the coffee machine had excellent coffee to my surprise. Pillows and linens were very clean and comfortable. Kitchenette well equipped except no utensils on arrival had to ask for some.
Stayed 2 nights in Sep 2024

8/10 Good

Jeremiah

Liked: Cleanliness
Disliked: Amenities
Property needs improvement
Stayed 1 night in Jun 2024

8/10 Good

Tony da

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very friendly and welcoming. The sofabed was actually comfortable and the linens were very clean. It rained the day we were there, so we didn't use the pool, but it looked very clean and spacious. There is a really nice bakery just 2 minutes walk from the hotel to the main road. Delicious croissants and hot coffee! The hotel seems well designed and situated for people visiting the nearby downtown and Sanctuary of Our Lady which is just 15 minute walk away ... Lots of shopping and food. We really liked Casa Italia and Au Roi Albert for dinner. Would stay there again.
Stayed 2 nights in Jul 2023

8/10 Good

Manwela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was nice, the surrounding, the shared space outside, and the view. The room was clean and towels were in place. However the breakfast wasn’t satisfying, they had the minimum for a price of 12,99€/person, no vegetables or fruits were served and little to no variation of cheese and meat was served. They only had egg, bread, jam, cheese and small croissants which is disappointing for a four stars hotel. The staff were kind. I recommend this place except for the breakfast.
Stayed 1 night in Mar 2024

6/10 Okay

BKR Kris

Disliked: Cleanliness, room comfort, communication

Needs AC

These are studio rooms so you are basically sleeping on a sofa, towels were dirty and the pool was way too small for the size of the complex with very limited sun loungers, there is also no AC and in 38oC this was a killer, there were also a lot of mosquitos at night. Appartments were also noisy being right next to a main road.
Stayed 2 nights in Jul 2022

6/10 Okay

Monica

I learned my lesson for the last time about not checking to see the pool temperature … It was freezing! Also the pool closes at 7 PM every single night. The one thing that made my son and I an easy walk into our room was that the hallways are completely blacked out until you move and then a light comes on automatically. But it’s very eerie every time we have to walk to and from the elevator to our room. I will definitely stay in town closer next time, or wish I would’ve stayed at Ibis. The only reason why I didn’t was because these guys had a pool which I didn’t get to go into.
Stayed 1 night in Sep 2023

2/10 Terrible

Kevin

Disliked: Communication
We arrived exhausted late at 9:30pm due to horrible Paris traffic. We did not understand the Zenitude email because it was in French so we’re surprised to be locked out.After trying the emergency number many time a Zenitude employee did not help. We were left stranded with no apologies or refund, just excuses! With the help of 5 Lourdes Good Samaritans we finally were helped by Hotel Raissy and Astrid who I highly recommend. Hotel Zenitude was cruel to us!!!!
Stayed 2 nights in Apr 2023

8/10 Good

Gabriel

Liked: Cleanliness, property conditions & facilities, communication
Nice bakery nearby.
Stayed 1 night in May 2025