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Hôtel de la Vallée

3.0 star property
Hotel with a restaurant, near Massabielle Grotto

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Photo gallery for Hôtel de la Vallée

Front of property - evening/night
Reception
Premium Double Room | 1 bedroom, desk, soundproofing, iron/ironing board
Premium Double Room | 1 bedroom, desk, soundproofing, iron/ironing board
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Air conditioning
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | 1 bedroom, desk, soundproofing, iron/ironing board

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Wardrobe or closet
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Double Room | 1 bedroom, desk, soundproofing, iron/ironing board

Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Wardrobe or closet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, desk, soundproofing, iron/ironing board

Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Wardrobe or closet
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, desk, soundproofing, iron/ironing board

Premium Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, desk, soundproofing, iron/ironing board

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
28 rue des Pyrenees, Lourdes, Hautes-Pyrenees, 65100

What's nearby

  • House of Sainte Bernadette - 8 min walk - 0.5 miles
  • Basilica of St. Pius X - 9 min walk - 0.5 miles
  • Basilica of Our Lady of the Rosary - 11 min walk - 0.6 miles
  • Massabielle Grotto - 12 min walk - 0.7 miles
  • Basilica of the Immaculate Conception - 12 min walk - 0.7 miles

Getting around

  • Lourdes Station - 14 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 22 min drive

Restaurants

  • ‪Café au Roi Albert - ‬6 min walk
  • ‪Les 100 Culottes - ‬3 min walk
  • ‪Cafe Jeanne d'Arc - ‬6 min walk
  • ‪Restaurant Pizzeria Amalfi - ‬3 min walk
  • ‪Da Marco - ‬3 min walk

About this property

Hôtel de la Vallée

Hotel near Basilica of the Immaculate Conception
Located close to Basilica of Our Lady of the Rosary and Massabielle Grotto, Hôtel de la Vallée provides a library, laundry facilities, and a bar. Free WiFi in public areas is available to all guests, along with conference space and a restaurant.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • An elevator, multilingual staff, and concierge services
Room features
All guestrooms at Hôtel de la Vallée offer comforts such as air conditioning, as well as amenities like safes and sound-insulated walls.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 22-inch LCD TVs with premium channels
  • Daily housekeeping and desks

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 8 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 6 to 9 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:30 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after hours must contact the property at least 48 hours prior to arrival to receive late check-in instructions.

Renovations and closures

The property is closed between December 14 and April 2.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 11 lbs per pet

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6.00 to 9.00 per person
  • Covered self parking fee: EUR 8.00 per night
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3.00 per night
  • Crib (infant bed) fee: EUR 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citotel De La Vallee Lourdes
de la Vallée
Hôtel de la Vallée
Hôtel Vallée Lourdes
Vallée Lourdes
Hôtel de la Vallée Hotel
Hôtel de la Vallée Lourdes
Hôtel de la Vallée Hotel Lourdes

Frequently asked questions

Is Hôtel de la Vallée pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel de la Vallée?

Self parking is available for EUR 8.00 per night.

What time is check-in at Hôtel de la Vallée?

Check-in start time: 5:30 PM; Check-in end time: 11 PM.

What time is check-out at Hôtel de la Vallée?

Check-out is at 11 AM.

Where is Hôtel de la Vallée located?

Located in the heart of Lourdes, this hotel is within a 15-minute walk of Lourdes Covered Market, Basilica of the Immaculate Conception, and Basilica of Our Lady of the Rosary. Château Fort de Lourdes and Château Fort Pyrenean Museum are also within 5 minutes. Lourdes Station is 14 minutes by foot.

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Hôtel de la Vallée Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 94 out of 173 reviews
Rating 8 - Good. 62 out of 173 reviews
Rating 6 - Okay. 13 out of 173 reviews
Rating 4 - Poor. 2 out of 173 reviews
Rating 2 - Terrible. 2 out of 173 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice haven from the crowds

Staff was very helpful. Meals were wonderful. Recommend dinner at the hotel. So relaxing and cozy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Central, and not far from the Grotto, quiet area.
Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Lucky Gem of a find

Service was outstanding, room was clean and comfortable, location was short walks from all of Lordes’ sites and restaurants and shops. A quietly welcoming stay. Nice.
Stayed 2 nights in Oct 2024

8/10 Good

HERMINIA

Liked: Cleanliness, staff & service, property conditions & facilities
It is a little far from the Grotto and street where the hotel Is located is unlit. But the staff are very friendly and acvomodating!
Stayed 3 nights in Apr 2025

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Very friendly owners and staff. We had breakfast as dinner at the hotel on different days and it was very good. Room was good. Separate bathroom and toilet, which was very convenient.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for seniors as there is a lift

Got this hotel at £34 per night through Expedia and would recommend it to anyone. The manager who was on reception when we arrived could not have been more helpful. Hope to stay there again the next time we go to Lourdes. Paid 8 Euros for parking which has access direct from reception. Well worth it.

10/10 Excellent

Christine Konrad

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very convenient and quiet. The staff were very friendly and accommodating. I would recommend this hotel when traveling to Lourdes.
Stayed 1 night in May 2025

10/10 Excellent

Elina

Very no e
Stayed 1 night in May 2025

8/10 Good

Huong

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff of this family- owned hotel are lovely! Great place.
Stayed 2 nights in Apr 2025

10/10 Excellent

michie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon sejour

広めのダブルルームを選んだら、予想以上に広くて快適でした。お風呂とシャワールームもあり、そしてトイレが別々にあって、日本人の私には良かったです。 朝食のパンはとてもサクサクで美味しかったです。受付のムッシュはとても早口のフランス語でしたが親切でした。 駐車場には、雨が降っていても濡れずに建物内から直接行けました。 ホテルにあった案内のレストランは、近くにあり、とても親切でsympaで、美味しかったです。早めに行かないと人気らしく満員でした。 また行くなら、ここを選びます。
Stayed 1 night in Oct 2024

10/10 Excellent

Suvra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and this hotel were exceptional. They communicated very timely giving exact directional information we were looking for. We highly recommend this place to anyone. We hope they will be happy staying here.
Stayed 1 night in Oct 2024

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Bon hôtel dans sa catégorie,accueil très sympathique,proximité du centre-ville et accès rapide à la grotte.
Stayed 1 night in Oct 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel, the staff was very friendly. Free parking spots on the streets or a garage where you can park the car for 9€/night. The hotel is very central.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marc

Stayed 2 nights in Aug 2024

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Personnel super gentil, à l’écoute ! Un excellent séjour pour se reposer
Stayed 1 night in Aug 2024

8/10 Good

kouassi Moise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jean marie

Liked: Cleanliness, property conditions & facilities, room comfort
Personnel accueillant avec gentillesse et bienveillance. Propreté et service impecable. Je recommande.
Stayed 1 night in Jun 2024

8/10 Good

Fulvio Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bella struttura leggermente lontana dai luoghi di culto
Stayed 3 nights in Aug 2023

10/10 Excellent

CARRIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. It’s an easy walk to the Lourdes candlelight procession and churches. Make sure to take the elevator instead of walking the entire way! (Ask front desk to find out where it is :) ). Actual coffee cups in the rooms and fantastic bamboo toothbrushes! Breakfast was good and staff extremely accommodating and helpful. HIGHLY RECOMMEND
Stayed 1 night in Aug 2023

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Área tranquila

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

jean christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023