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MainStay Suites Louisville Jeffersontown

2.5 star property
Hotel in Louisville with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for MainStay Suites Louisville Jeffersontown

Gazebo
Suite, 1 Queen Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Standard Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
MainStay Suites Louisville Jeffersontown is in the heart of Jeffersontown, offering a welcoming atmosphere. Guests appreciate the dry cleaning/laundry services for longer stays, and many mention the helpful staff who enhance the experience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(52 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
11762 Commonwealth Dr, Louisville, KY, 40299

What's nearby

  • Southeast Christian Church - 3 min drive - 1.5 miles
  • Mall St. Matthews - 9 min drive - 7.3 miles
  • E.P. Tom Sawyer State Park - 9 min drive - 5.0 miles
  • Oxmoor Center - 10 min drive - 7.9 miles
  • Valhalla Golf Club - 10 min drive - 7.2 miles

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Circle K - ‬20 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Daniel’s Little Mexico - ‬5 min walk

About this property

MainStay Suites Louisville Jeffersontown

Hotel located in Jeffersontown
MainStay Suites Louisville Jeffersontown provides amenities like dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An electric car charging station, express check-out, and coffee/tea in the lobby
  • A vending machine, a 24-hour front desk, and barbecue grills
  • Guest reviews give good marks for the helpful staff
Room features
All 76 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Shower/tub combinations, hair dryers, and shampoo
  • TVs with premium channels
  • Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per accommodation (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

Property is also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

Frequently asked questions

Is MainStay Suites Louisville Jeffersontown pet-friendly?

Yes, MainStay Suites Louisville Jeffersontown allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 10 per accommodation, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at MainStay Suites Louisville Jeffersontown?

Self parking is free at this property.

What time is check-in at MainStay Suites Louisville Jeffersontown?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at MainStay Suites Louisville Jeffersontown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is MainStay Suites Louisville Jeffersontown located?

Located in Jeffersontown, this hotel is within 3 mi (5 km) of Southeast Christian Church, Stonefield Square Shopping Center, and Hunnington Place Shopping Center. Hurstbourne Corners Shopping Center and Jeffersontown Commons Shopping Center are also within 6 mi (10 km).

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MainStay Suites Louisville Jeffersontown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1010 reviews
Rating 8 - Good. 296 out of 1010 reviews
Rating 6 - Okay. 118 out of 1010 reviews
Rating 4 - Poor. 84 out of 1010 reviews
Rating 2 - Terrible. 88 out of 1010 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Louder than Life and the front desk woman was amazing. I unfortunately didn’t catch her name but she was very upbeat and warmly welcomed us after our drive.
Stayed 1 night in Sep 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to break up a long trip.
Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool room
Stayed 1 night in Sep 2025

8/10 Good

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, room was clean. Was just what was needed.
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I give 5 stars

It went amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet, affordable, would definitely stay here again.
Stayed 7 nights in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
There was anys in the room,on the bed and counter top
Stayed 2 nights in Jul 2025

4/10 Poor

Alejandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok
Stayed 3 nights in Jul 2025

2/10 Terrible

Lise

Disliked: Amenities
Certain staff I observed a number of times treated guests with disrespect and common decency.
Stayed 1 night in Jun 2025

2/10 Terrible

Dena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ITS was not a good experience and my room was not usuable so I end up leaving and losing my money to the room.
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so outgoing. They acknowledged you everytime you went in and out of the entrance. They were exceptionally friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to be

It's been a very comfortable stay, my service dog is welcome as well staff had been very friendly place is clean, quiet, and safe. It's just like having a little apartment I love it and sleep great with no worries here.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for extended stays. I've been here 2x, not an issue. If you are only staying 1 night, there will probably be no ice. Each freezer makes it's own and it takes a few.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness

Not the greatest

The rooms were nothing to write home about. There was a spider in the tub. Not that big of a deal but show how often the room was used. My overall impression was you get what you pay for.
Stayed 4 nights in May 2025

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. There were dogs barking all night long as well as people yelling outside. Luke warm water in the shower.
Stayed 3 nights in Feb 2025

10/10 Excellent

Saw Paul Wai

Liked: Cleanliness, staff & service, room comfort
Love the room👍
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Meh...

Entire place smells like Indian food. Whole place is kinda trashy to be honest. The room was very mediocre, thermostat didn't work, and smelled like hot Indian food all night. I wish I was joking. Questionable people staying here. I wouldn't recommend. Unfortunate that I didn't spot the issues before booking.
Stayed 2 nights in May 2025

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, room comfort
Wow, first walking in the place was light bright and airy which I liked cleaned things I did not like was thin walls and I was told the Internet was out for the TV but not sure if I really believe that because I was fine using my tablet. The price was good and that is good because there was no breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities

Derby Weekend Hotel

Hotel smelled like smoke. Very dated. Bathroom sink and tub were clogged somewhat so they backed up. Hotel staff went knocking on every door to try to find an air fryer that is supposed to be in the hotel. Walls were thin so we could hear the tvs next door. Towels and bedding seemed clean enough. Not too bad for the price but won't stay here again
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I love the comfort of home
Stayed 28 nights in Oct 2024

8/10 Good

Tiffany

Liked: Staff & service
We literally just sold our home and our new one was not ready yet so we had to stay here for almost three weeks, short notice the ladies at the front desk was very helpful and friendly anytime I needed something they was there to help me, but the cleaning lady did not do a good job at all so I just went behind her and cleaned everything.
Stayed 25 nights in Mar 2025

8/10 Good

melvin, Owensboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price.quiet ,clean affordable
Stayed 2 nights in Jul 2022

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint is the WiFi would not connect or work properly in our room close to the front desk. Otherwise we enjoyed our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places besides ppl dogs
Stayed 3 nights in Apr 2024

8/10 Good

brijesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good place.
Stayed 2 nights in Oct 2022

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