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Birch Hill Suites Louisville

2.0 star property

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Front of property - Birch Hill Suites Louisville (Louisville)
Private kitchenette - Birch Hill Suites Louisville (Louisville)
Bathroom - Birch Hill Suites Louisville (Louisville)
Standard Room, 2 Double Beds | Free WiFi - Birch Hill Suites Louisville (Louisville)
Free WiFi - Birch Hill Suites Louisville (Louisville)
Birch Hill Suites Louisville provides laundry facilities and more. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Free WiFi

Standard Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Free WiFi

Standard Room, 1 Queen Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Free WiFi

Standard Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Free WiFi

Standard Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Jeffersontown, a neighborhood in Louisville, is home to Birch Hill Suites Louisville. KFC Yum Center and Louisville Slugger Museum are cultural highlights, and some of the area's popular attractions include Louisville Zoo and Kentucky Kingdom. Looking to enjoy an event or a game? See what's going on at L&N Federal Credit Union Stadium or Churchill Downs. Visit our Louisville travel guide
Map
4540 Taylorsville Rd, Louisville, KY, 40220

What's nearby

  • Kentucky Exposition Center
    Kentucky Exposition Center
    14 min drive - 11.7 miles
  • Hunnington Place Shopping Center
    17 min walk - 0.9 miles
  • Townfair Shopping Center
    19 min walk - 1.0 mile
  • Malibu Jack's
    3 min drive - 1.1 miles
  • Jeffersontown Commons Shopping Center
    5 min drive - 2.2 miles

Getting around

  • Louisville, KY (LOU-Bowman Field)
    11 min drive

Restaurants

  • Chick-fil-A
    10 min walk
  • McDonald's
    13 min walk
  • Raising Cane's Chicken Fingers
    20 min walk
  • Dutch Bros Coffee
    16 min walk
  • 7 Brew Coffee
    13 min walk

About this property

Birch Hill Suites Louisville

Hotel located in Jeffersontown
Birch Hill Suites Louisville provides laundry facilities and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A vending machine and an elevator
Room features
All 141 rooms include amenities such as free WiFi.
More amenities include:
  • Cable channels and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per night, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Birch Hill Suites Louisville pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Birch Hill Suites Louisville?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Birch Hill Suites Louisville?

Check-out is at 11:00 AM.

Where is Birch Hill Suites Louisville located?

Located in Jeffersontown, this hotel is within 2 mi (3 km) of Hunnington Place Shopping Center, Indiana Emergency Care, and Jeffersontown Commons Shopping Center. Norton Women's & Children's Hospital and Skyview Park are also within 3 mi (5 km).

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Reviews

Birch Hill Suites Louisville Reviews

7.0

Good

6.6

Cleanliness

5.2

Amenities

7.8

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 38 out of 85 reviews
Rating 8 - Good. 11 out of 85 reviews
Rating 6 - Okay. 10 out of 85 reviews
Rating 4 - Poor. 7 out of 85 reviews
Rating 2 - Terrible. 19 out of 85 reviews

Reviews

Verified

8/10 Good

Kamesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the room was super clean and the the lady who check me in was very nice and very helpful. One thing I did not like is they did not have any soap already in the hotel at all and they only give you one pillow other than that very happy with the place
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Lori

Disliked: Cleanliness, staff & service, amenities
Staff were friendly. They were experiencing some plumbing issues and had to deal with a shortage of rooms.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Emily

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For a cheap place to stay it was what you would expect. The staff were very friendly and accommodating. Unfortunately both of my key cards stopped working the last day.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jennifer

Liked: Staff & service
Staff was great. Clean but run down. Only 2 pillows and terrible. But we just needed a place to crash for the night. It served its purpose.
Stayed 1 night in Apr 2026
Verified

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived after hours but a quick call to the posted number brought a cheerful kind person to check us in. It is clean and I liked the way the furniture was arranged with dressers on each side of the bed. The toilet was not firmly fixed on the floor and wobbled. Strangely, there was no toilet paper. I am not sure if that was an oversight or par for extended stay places. It was inexpensive and for the price it was adequate
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

jacob

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Luna

Liked: Staff & service
The room was pretty clean, the only thing was that there was no shower curtain so that was a bit odd. Staff were super welcoming and friendly.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were very helpful. Room was small, while neighbor was playing loud music, and people hanging out on the balcony due to non-smoking. I didn't feel comfortable, and will not return. Thank you
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible staff and if you dont pay upfront they will give your room away with no notice
Stayed 1 night in Apr 2026
Verified

4/10 Poor

JIMMY

Disliked: Amenities, property conditions & facilities
Needs updating
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Kiah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Too much activity at night
Stayed 1 night in Mar 2026
Verified

8/10 Good

Deepanshi

Liked: Cleanliness, staff & service, property conditions & facilities
No dryer in the room . No coffee station . Rooms are noisy. Can here the neigbours clearly
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancelled our room and are making a refund exhausting.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Jasmine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures were misleading on how nice the rooms actually were. Fridge didn’t work. Water pressure was awful in the shower after one, and the ceiling began leaking. The rooms were discounted because of new owners, but I wouldn’t stay again.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Holly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was what I guess I should have expected for the price. There was a dirty pair on underwear left in the drawers. And we weren't able to get towels the 3 days we were there.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My fault for choosing an extended stay. Questionable activity going on 24 hrs a day at this place. If you want to get high for free, then walk down any hallway at this establishment. The only thing they going for them is the nice employees. We drove 10 hours to get to Louisville and we had to ask for toilet paper in our bathroom. Definitely in need of some updating. Most definitely would not book here again.
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Castro Noe

Disliked: Staff & service, property conditions & facilities
No room available canceled last minute supposed to have a room for today again but reservation was canceled no room available again was supposed to receive discount and wasn’t able to get anything.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Tabbetha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a reservation Expedia told me to be there to check in the next day . When I got there they were closed. I had a family emergency so I couldn’t spend the rest of my afternoon stalking the internet going from Expedia to birch suites to figure out why they were close although I did try reaching out to Expedia with no results . So trip cancelled went home . Next day birch suites said since I had made the reservation thru Expedia then they were the ones that had to change my reservation date because their hours had changed without updating them . Expedia told me I was s****outta luck pretty much so I never got a refund or another reservation.’. My money was stolen by the both of them and this is the best part…..I PAID THE 9 EXTRA DOLLARS THAT WAS SUPPOSED TO GRANTEE ME MY MONEY in case of a situation like my reservation being canceled. What a joke!!!
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
when we went to check in at 8:17 p.m. they said they did not have a room ready and then they gave us a room that they knew had an issue with the TV in the remote cuz they were moving somebody out of it as we came in to check in. the girl that worked there named Natalie was very hateful and rude. we never did get a remote so we were unable to watch TV. we had to to go to the office three or four times because no one was there in o please stop rder to get towels and wash rags. told I will never stay there again and I would never recommend it to anyone. it is a miserable place. I would take it off the website if I were you guys
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
This is a extended stay facility, mostt here were not traveling or going anywhere. There was a lot of unsavory activity taking place. We didn't stay .
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for a quick one night stay with my teenage daughter so that we could attend a concert. It was in between the venue and other activities we wanted to do. The reviews on Expedia were decent and the price was good. I’m not sure how this establishment had any good reviews. It was by far the worst hotel stay I have experienced. The room was so dirty that I am sure nothing had been changed or cleaned before the room was turned over to us. The bathtub had what seemed like a half inch of soap scum in it, there were burn holes in the light blanket that they considered a comforter on my bed, which was also covered in some kind of dirt, and I didn’t want to walk on the floor without socks. We did not use the shower. I didn’t complain in person, because when we got to the hotel after 3 PM, we were told that our room was not ready and we had to wait until four AFTER I stood there listening to staff talk in the back room for over 10 min. Check-in was at three. We had to quickly change and go to dinner before we went to the concert. When we returned, it was midnight and the front office was closed. It was also closed in the morning when I tried to check out before 10 AM. The room smelled like chemicals and a bottle of spray paint was sitting on the air conditioner outside our room as if they patched something before we used it. I didn’t feel safe there. When we returned from the concert there were 3 cop cars justifying my feelings.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Matt

Liked: Staff & service
Disliked: Cleanliness, amenities
Floor was really gross. Toilet was leaking. I told them but they never tried to fix it.
Stayed 7 nights in Mar 2026
Verified

2/10 Terrible

Ami

Disliked: Cleanliness, amenities, property conditions & facilities
Charged two times for one night. Hotel desk clerk claimed Expedia did it. But I mark ALL rooms "pay at hotel," and my bank statement showed the charge from Birch Hill. Told the desk clerk that. Desk clerk pretended to read from the screen that Expedia reserved the room for 2 nights. Nope: my Expedia receipt shows one night. My hotel receipt shows one night. So desk clerk tells me to call at 9am next day and speak to manager. I do. Desk clerk says manager told her it's Expedia's problem, but I insist. Finally, the manager gets on the phone and ADMITS that Birch Hill is the one that issued the charge, and that I only authorized one night. Manager says they'll refund the second night, but only after lying yet again that I reserved 2 nights. She sent a receipt, the exact one I signed when I checked in, and told me it would take 7 days to reverse the charge that they made BEFORE THE SECOND NIGHT EVER HAPPENED. These people are liars. Their reviews are part of a contest to give away free nights. Do not go here.
Stayed 1 night in Feb 2026