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City Express By Marriott Shepherdsville Louisville

2.5 star property
Guests start their day with a complimentary continental breakfast before heading to the 24-hour fitness center or relaxing by the seasonal outdoor pool

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Photo gallery for City Express By Marriott Shepherdsville Louisville

Fitness facility - City Express By Marriott Shepherdsville Louisville (Louisville)
Premium bedding, desk, blackout drapes, iron/ironing board - City Express By Marriott Shepherdsville Louisville (Louisville)
Snack bar - City Express By Marriott Shepherdsville Louisville (Louisville)
Best Western Louisville South / Shepherdsville in Hillview combines comfort with convenience. Enjoy the seasonal outdoor pool, 24-hour gym, business center, and laundry facilities. Helpful staff and great value earn positive reviews from guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Whirlpool, Easy Chair, Microwave And Refrigerator

  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

About the neighborhood

Hillview, a neighborhood in Louisville, is home to City Express By Marriott Shepherdsville Louisville. Louisville Mega Cavern is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Kentucky Kingdom and Louisville Zoo. Looking to enjoy an event or a game? See what's going on at Churchill Downs or L&N Federal Credit Union Stadium. Visit our Louisville travel guide
Map
362 Brenton Way, Louisville, KY, 40165

What's nearby

  • Kentucky Exposition Center
    Kentucky Exposition Center
    11 min drive - 12.1 miles
  • Louisville Zoo
    Louisville Zoo
    12 min drive - 12.1 miles
  • Churchill Downs
    Churchill Downs
    15 min drive - 14.7 miles
  • Hawks View Glass Art Tour Cafe
    17 min walk - 0.9 miles
  • Kentucky Kingdom
    11 min drive - 11.9 miles

Getting around

  • Louisville Intl. Airport (SDF)
    15 min drive

Restaurants

  • Circle K
    7 min drive
  • McDonald's
    6 min drive
  • McDonald's
    9 min walk
  • Chick-fil-A
    8 min drive
  • No 1 Chinese Resturant
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does City Express By Marriott Shepherdsville Louisville have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–11:00 PM. The pool will be closed during the winter.

Is City Express By Marriott Shepherdsville Louisville pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at City Express By Marriott Shepherdsville Louisville?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at City Express By Marriott Shepherdsville Louisville?

Check-out is at 11:00 AM.

Where is City Express By Marriott Shepherdsville Louisville located?

Located in Hillview, this hotel is 0.8 mi (1.3 km) from Hawks View Glass Art Tour Cafe and within 6 mi (10 km) of Brooks Hill Winery and Maplehurst Golf Course. Paroquet Springs Conference Center and McNeely Lake Park are also within 9 mi (15 km).

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Reviews

Best Western Louisville South/Shepherdsville Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 544 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Bryndan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, and helpful staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

ashlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice, location is good, pretty cozy for the price!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Philip W.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book, helpful, friendly staff. Wonderful breakfast.
Stayed 1 night in May 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Nice, friendly staff. Definitely recommend.
Stayed 2 nights in May 2026
Verified

8/10 Good

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with pleasant staff. Nothing really special but a nice sized room with your normal amenities. Wouldn’t want to spend a week there but it was fine for an overnight on our way home from FL.
Stayed 1 night in May 2026
Verified

8/10 Good

Trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. We didn’t get there until almost midnight, due to the weather. I do wish Newsmax was available on the tv.
Stayed 1 night in May 2026
Verified

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. The Hotel was packed with families with lots of children. My husband and I were on the first floor and there was a family with kids above us running. The young lady at the desk, a sweet blonde haired young lady (I forgot her name) handled the issue. She was outstanding!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice matress, great blanket, quiet large room, good location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bibiana

Liked: Cleanliness, staff & service
Room very clean and comfortable.. Breakfast was awesome. Facility being remodeled.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Balusamy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Food
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all kind. Room was a little dated but the price for a night was very reasonable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and plentiful. Bed was comfortable. Think they are working on bathrooms, shower was still in process. Recommend for a quick stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Our room very spacious. Beds very comfortable!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carmene

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was clean and is in a cincuenta location to some fast food restaurants and a gas station. Not far from the major attractions. Quiet location with other surrounding hotels. It is like “hotel” city there with 5 or 6 surrounding hotels and 4 fast food places. The down side is there is NO POOL. This was one of the amenities we actually wanted for the kids. It is listed they have a pool, but the pool has been closed and they are filling it in with cement. If I would have known that I actually would have booked elsewhere. The breakfast is not the best unless you just want yogurt. Better off going to the Burger King for breakfast.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Super clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, renovation going o
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ancy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities
Very courteous staff, both at check-in & checkout. Room was comfortable and clean, and away from highway noise--per my Hotels com request. Breakfast was also outstanding!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Staff friendly. Room clean. Beds comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fresh made and the atmosphere felt luxurious and comfortable
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Deborah

Liked: Cleanliness, amenities
Very basic! Room was clean. Some staff were not super helpful others great.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The pool was closed due to it being February when I was there. The staff were very accommodating. They were renovating during my stay. But it didn't disturb my stay at all. The property was very clean as well.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the staff was nice.
Stayed 1 night in Sep 2025