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Best Western Louisville East Inn & Suites

2.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

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Photo gallery for Best Western Louisville East Inn & Suites

Lobby
Indoor pool
Room amenity
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2016
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
LCD TV
Renovated in 2016
Sofa bed
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2016
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,041 reviews
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About the neighborhood

Map
9802 Bunsen Way, Louisville, KY, 40299

What's nearby

  • Southeast Christian Church - 4 min drive - 1.9 miles
  • Mall St. Matthews - 6 min drive - 4.7 miles
  • Oxmoor Center - 7 min drive - 5.3 miles
  • E.P. Tom Sawyer State Park - 10 min drive - 6.2 miles
  • Louisville Zoo - 13 min drive - 9.8 miles

Getting around

  • Louisville, KY (LOU-Bowman Field) - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Moe's Southwest Grill - ‬18 min walk
  • ‪IHOP - ‬3 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Panda Express - ‬4 min drive

About this property

Best Western Louisville East Inn & Suites

Remodeled hotel, renovated in 2016 and located in Jeffersontown
You can look forward to free full breakfast, laundry facilities, and a 24-hour gym at Best Western Louisville East Inn & Suites. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and a 24-hour front desk
  • Smoke-free premises, a banquet hall, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 101 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Renovated entire property - 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Frequently asked questions

Does Best Western Louisville East Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Louisville East Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Louisville East Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Louisville East Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Louisville East Inn & Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Louisville East Inn & Suites located?

Located in Jeffersontown, this hotel is 0.9 mi (1.5 km) from Hunnington Place Shopping Center and within 3 mi (5 km) of Skyview Park and Jeffersontown Commons Shopping Center. Southeast Christian Church and Hurstborne Shopping Center are also within 3 mi (5 km).

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Best Western Louisville East Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 378 out of 1001 reviews
Rating 8 - Good. 343 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious, bfast was hot the pool was nice. I would definitely stay here again. Check in was easy the front desk staff was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and facilities were nice as well.
Stayed 2 nights in Feb 2025

4/10 Poor

Dale

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is an old property and room was small. What we did not like was the noise from hallway and bed creaks when you shift position.
Stayed 4 nights in May 2025

10/10 Excellent

Carleton

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and fairly large. No sign of anyone smoking or anything like that in the hotel. Breakfast was excellent. Not sure usual dried up eggs and potatoes. Even the coffee was very good!
Stayed 1 night in Mar 2025

4/10 Poor

Kelly

Disliked: Amenities
The Tv didn’t work and there was no hot water in shower
Stayed 1 night in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly.. very helpful. The beds were not very comfy. Breakfast was delicious and had a large variety. Would stay here again.
Stayed 1 night in Jan 2025

4/10 Poor

Matthew

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Elevator broke. I have a disabled son and we had to go up and down 4 flights of stairs for a day. That was awful. Breakfast is decent. Bar is never open. Room was not what was pictured. Living room is tiny
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and breakfast was great
Stayed 4 nights in Jun 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naomi at the front desk was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Kellen J

Great stay for family

The staff was very nice! Breakfast was excellent!
Stayed 2 nights in Jun 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The staff was very nice and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and friendly staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice
Stayed 2 nights in May 2024

10/10 Excellent

Laurie

The staff were great - always helpful
Stayed 3 nights in May 2024

6/10 Okay

Aaditi

Liked: Staff & service
Overall good, but lot of ladybugs in the room, had to also change room once as bathroom door was not working properly
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always courteous and professional. Breakfast is amazing too!!! Rooms are quiet!
Stayed 3 nights in Jul 2024

2/10 Terrible

Onaje

Disliked: Cleanliness, amenities, property conditions & facilities
I found bugs in my room and one of the TVs didn’t work properly
Stayed 1 night in Feb 2025

10/10 Excellent

LISA MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
My flight came in early and they were extremely accommodating to my schedule and got me a room sooner than check in. Workers were so kind . The hotel is very clean . I would definitely stay there again .
Stayed 2 nights in Jun 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
They had a lot of options for breakfast you and the staff was nice.
Stayed 1 night in Sep 2023

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

Nice staff and good location. Would stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for the location! breakfast was good as well!
Stayed 2 nights in Dec 2022

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time it was located in a great place plently of restaurants around and things to do
Stayed 1 night in Mar 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and pleasant.
Stayed 1 night in Jun 2024

8/10 Good

Cari

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and friendly. We enjoyed our stay.
Stayed 4 nights in May 2023