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Best Western Louisville East Inn & Suites

2.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Best Western Louisville East Inn & Suites

Lobby
Indoor pool
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Free daily full breakfast
Free daily full breakfast
Located in Jeffersontown, Best Western Louisville East Inn & Suites offers a full breakfast and laundry facilities. Enjoy the indoor pool, in-room WiFi, and 24-hour gym access. Guests praise the helpful, attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Sofa bed - double
Blackout drapes/curtains
Separate bedroom
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
LCD TV
Renovated in 2016
Sofa bed - double
Blackout drapes/curtains
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Sofa bed - double
Blackout drapes/curtains
Separate bedroom
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
9802 Bunsen Way, Louisville, KY, 40299

What's nearby

  • Southeast Christian Church - 4 min drive - 1.9 miles
  • Mall St. Matthews - 6 min drive - 4.7 miles
  • Oxmoor Center - 7 min drive - 5.3 miles
  • E.P. Tom Sawyer State Park - 10 min drive - 6.2 miles
  • Louisville Mega Cavern - 12 min drive - 9.8 miles

Getting around

  • Louisville, KY (LOU-Bowman Field) - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Circle K - ‬3 min drive
  • ‪KPot - ‬16 min walk
  • ‪IHOP - ‬3 min drive
  • ‪Brownie's The Shed Grille & Bar - ‬4 min drive

About this property

Best Western Louisville East Inn & Suites

Remodeled hotel, renovated in 2016 and located in Jeffersontown
You can look forward to free full breakfast, laundry facilities, and a 24-hour gym at Best Western Louisville East Inn & Suites. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and smoke-free premises
  • 2 meeting rooms, a water dispenser, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 101 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Renovated entire property - 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Frequently asked questions

Does Best Western Louisville East Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Louisville East Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Louisville East Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Louisville East Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Louisville East Inn & Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Louisville East Inn & Suites located?

Located in Jeffersontown, this hotel is 0.9 mi (1.5 km) from Hunnington Place Shopping Center and within 3 mi (5 km) of Southeast Christian Church and Hurstborne Shopping Center. Hurstbourne Corners Shopping Center and Breckenridge Plaza Shopping Center are also within 6 mi (10 km).

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Best Western Louisville East Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

ERICA

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great for the time we spent there
Stayed 1 night in Jun 2025

8/10 Good

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Bed was so comfy. Very noisy, next to railroad tracks.
Stayed 1 night in Jun 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and friendly staff
Stayed 3 nights in Mar 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

Nice staff and good location. Would stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Carleton

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and fairly large. No sign of anyone smoking or anything like that in the hotel. Breakfast was excellent. Not sure usual dried up eggs and potatoes. Even the coffee was very good!
Stayed 1 night in Mar 2025

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing hotel, rooms are great, manager is wonderful, very helpful. Highly recommend this hotel. Best breakfast so far this trip.

2/10 Terrible

Eric

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This Best Western location might be the worst hotel I've ever had. The room smelled like body odor and pot and the smell never went away. The floor we were on was a non smoking floor and it smelled like both cigarette and weed smoke for our entire weekend visit. The room was also very dirty- with food and stains on the floor. I felt dirty bring there and could not wait for the weekend to be over. The food for breakfast was also absolutely disgusting. The only redeeming quality is that the people who worked there we friendly. Do not stay here.
Stayed 2 nights in Sep 2025

8/10 Good

Charlotte

Liked: Staff & service
It is nice. Staff was very friendly.
Stayed 1 night in Aug 2023

8/10 Good

Mandy

Liked: Cleanliness, amenities, property conditions & facilities
The facility was nice. It could be a little cleaner in the common areas, but overall it was great. The housekeeping staff were very kind and made sure to keep our garbage emptied and towels stocked for our stay. All of the staff that we interacted with were very kind and personable. The suite we stayed in was stuffy in the living room as there is no air conditioner or mini split to help with the heat and stuffiness. I would suggest looking into this as we had to keep the bedroom air conditioner set very low to keep the living room comfortable.
Stayed 4 nights in Jun 2025

6/10 Okay

Nick

Liked: Staff & service

Fits a family of 5

It had room for a family of 5 but it was a bit run down.
Stayed 1 night in Jul 2024

6/10 Okay

Brandon

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location. Check in staff was friendly. Rooms need to be updated, the sofa pull out bed was in very poor condition and floor molding trim was pulled off the wall in one area and sticking out.
Stayed 2 nights in Apr 2024

8/10 Good

George Edmonds

Liked: Cleanliness, staff & service
Good night stay but area around the property seemed busy with people who didn’t actually stay at the hotel in the parking lot
Stayed 1 night in May 2023

4/10 Poor

Matthew

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Elevator broke. I have a disabled son and we had to go up and down 4 flights of stairs for a day. That was awful. Breakfast is decent. Bar is never open. Room was not what was pictured. Living room is tiny
Stayed 2 nights in Mar 2025

6/10 Okay

Denise

Liked: Cleanliness, staff & service
Hotel was clean and safe! People were polite and friendly. Far enough from main road that it was not to noisy, but close enough to be convenient. Would have got 4 stars but the bed was uncomfortable and coffee needs improvement!
Stayed 4 nights in Apr 2023

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
We're in town for a wedding facility was in a great location for us and not to far from downtown. I'm happy to share that staff was wonderful to us. I just wished it wasn't that hot in the swimming pool room.
Stayed 6 nights in Jul 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My expectations were low. I really just needed a place to crash. This place was way better than that! I slept like a baby and had a great shower. Th breakfast was perfect!
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Old property but well maintained, clean. Breakfast was below average.
Stayed 2 nights in Apr 2023

8/10 Good

Randal Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 4 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was gross overall. Pool is tiny and waaay too crowded. We found food left from previous guests in room.
Stayed 1 night in Jul 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast needs an improvement, while there was a nice selection, nothing was HOT(lukewarm at best), and the biscuits and hash browns were hard and inedible, The pancake machine had an out of order sign on it as well.

10/10 Excellent

Vusal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in May 2024

2/10 Terrible

Arnoldo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights and by the second night I noticed ants on my daughter’s bed, also on the desk, I couldn’t sleep that night because of the ants. Very disappointed.
Stayed 4 nights in Jun 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good minus the breakfast

Stayed a single night for a local bowling tournament that occurs every year. Picked this hotel over others due to their distance from the ally and having breakfast. Sunday breakfast was labeled as 7a-10a, made our way down before 9 only to find most things already gone due to a baseball team also staying. Managed to get some sort of omelette thing and yogurt and in the 30 mins we took to eat, nothing was refilled. The room was ok but really bummed over not getting the full options of the breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room for the indoor pool for our kids to enjoy. After booking and arriving we found pool was closed due to chemical machine broke.. they said we would get some money refunded.. checked out the 10th, of December. Today is the 27th. Havent seen refund.. we did book through expidea.
Stayed 1 night in Dec 2023

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were friendly and helpful. However, the bathroom had only one bulb working and the wall fan looked dirty and was very noisy. There are only ice machines on the odd floors. When I got off the elevator I expected a sign pointing me in the machine’s direction. But there was not and when I found it there was no ice. I was told it has a timer that sometimes just cuts it off. The pleasant clerk at the front desk said she would go and fix it. But the bed was comfortable and breakfast is pretty good.
Stayed 2 nights in Jun 2024

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