Ratings based on 990 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler from Daly City
Posted Apr 14, 2024 on Expedia
Clean room. Can hear other rooms (a little bit.). Good amenities. Very happy with our stay.
by A verified traveler
Posted Apr 14, 2024 on Expedia
by A verified traveler
Posted Apr 4, 2024 on Expedia
It was great
Comment from Hotel Management
Apr 4, 2024 by Property Management , Hotel Management
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!
by A verified traveler
Posted Mar 31, 2024 on Expedia
The indoor pool is a great feature and staff was very friendly! $30 parking is a joke along with $8/bottle water in your room
Comment from Hotel Management
Apr 4, 2024 by Property Management , Hotel Management
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.
by A verified traveler
Posted Mar 24, 2024 on Expedia
Expedia’s disconnect with the hotel resulted in the failure to update the reservation correctly. We booked several rooms for our family due to the need to attend a family memorial. Expedia updated the itinerary incorrectly and the hotel was going to charge an extra night on the reservation. One of our family members had to find alternate lodging during a stressful family event. Neither the hotel nor Expedia is set up to flex around the guest names when multiple rooms have been reserved and paid for. If your name isn’t listed on the room, you can’t check in ( in the event that someone else paid for several rooms and put all the rooms in their own name). Ridiculous.
Comment from Hotel Management
Mar 26, 2024 by Property Management , Hotel Management
Thank you for sharing your honest feedback with us. We are saddened to hear that we missed the mark on your recent stay. We sincerely apologize for the issues you encountered with your reservations. This is certainly not the experience we want our guests to have and we can assure you that we'll be addressing your concerns immediately with our team. We hope you feel able to visit again so that we can restore your faith in our hotel.
by A verified traveler from Woodland Hills
Posted Mar 23, 2024 on Expedia
by A verified traveler from San Jose
Posted Mar 18, 2024 on Expedia
Good location and clean environment.
Parking is expensive...
Comment from Hotel Management
Mar 26, 2024 by Property Management , Hotel Management
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!
by A verified traveler
Posted Mar 16, 2024 on Expedia
by A verified traveler
Posted Mar 16, 2024 on Expedia
Can clearly hear next door neighbor but overall a good place to stay.
Comment from Hotel Management
Mar 26, 2024 by Property Management , Hotel Management
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.
by A verified traveler
Posted Mar 13, 2024 on Expedia
Comment from Hotel Management
Apr 4, 2024 by Property Management , Hotel Management
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!